316 kr Riadh Palms Resort & Spa - in Sousse, Tunisia

Open on Google Maps

Our Ranking


Gouvernorat de, Av. 14 Janvier, Sousse 4039, Tunisia




+216 29 999 001

Rating on Google Maps

3.40 (1418 reviews)


Frequently mentioned in reviews: place (6) clean (6) rooms (6) money (6) broken (6) towels (6) beach (7) people (7) worst (7) time (8) nice (9) view (9) good (11) staff (15) room (18) food (20) hotel (27)

  • 5Bob W. 10 months ago
    First time in Tunisia with my family and friends. Having/Had a wonderful time at Riadh Palms Hotel Resort & Spa The Food And SeaViews from the Rooms are great 👍 And The staff are wonderful especially the Guests Relation Manger Sana is amazing. Everyone made us feel very welcome and couldn’t do enough for us I Highly Recommend to Visit and explore this wonderful place. 5 Stars.

  • 5yusaf m. 10 months ago
    Excellent hotel on the beach amazing views. Staff were welcoming and very friendly. They solved every problem we encounter. In particular Sana fouzai the guest relation manager was excellent and very quick in solving everything. Would defo recommend would come again.

  • 5sajda khan m. 10 months ago
    Absolutely the best place to stay in Sousse . Clean comfortable and nothing is any trouble. Sana is the best guest relations manager.goes out of her way to make your stay perfect . Restaurant manager great

  • 5Judith I. 10 months ago
    Super fantastic 💝 really it's amazing hotel specially the animation team (koukou, yoyo, bibo, mido..) my freinds fantastic memory and groups really i love it 😘😘

  • 5Hos H. 1 year ago
    Very nice and clean hotel . The staff is friendly and safe .thanks to adel and lamia are so helpful. Special thanks to the GM Mr naeem . He is so kind and professional make our holiday perfect. hotel is highly recommended. Best regards Houssem

  • 5Jennie L. 6 months ago
    Really I like this hotel so much, specially the Tunisian food from Sunday night it's very delicious, thanks for all the chefs of the restaurant sans exception, the rooms are so clean and organised with a nice view on the beach . All the services are good without forget 5 stars for the animation team you are the best in the hotel top d top thnks koukkou, amina, yo-yo.. Keep going

  • 5Raphael L. 6 months ago
    I had a great experience with a breathtaking view of the ocean suite. Wonderful staff. great food and a lot of great and fun activities. It features 650 rooms and offers free Wi-Fi for guests. Each room has a private balcony, satellite TV, telephone, air conditioning, and hair dryer.

  • 4Cyrine C. 1 year ago
    The hotel is near the city center and just in front the see. It has a nice see view and a big pool. Rooms are clean and warm during the winter and the atmosphere in general is nice. The food is not that good but you can find something to eat.

  • 4Conor F. 1 year ago
    Lovely hotel very good value for money and the food was delicious! Quality view from the room! Only knocking 1 star off as have to pay extra for TV remote and key to safe but to be expected I guess!

  • 2Veronica A. 3 months ago
    The hotel is okay but the food is a disappointment. There is not enough seating and too much people pushing and tugging for food. Its not a nice experience at all. Elevators are a headache. First and last time.

  • 2Aleksandra . 5 months ago
    the location is perfect,but service is rather under average...rooms need a little bit of refreshing and the staff is not really nice either; don't be surprised if you wait for the plates during lunch time and drinks are "served" in plastic glasses and you need to get it alone...food was often cold so l preferred to eat outside ...l was expecting more from it; l had all inclusive and room with a sea view,which was the most beautiful thing,but the only one...

  • 2Riaan L. 9 months ago
    There are a few good points about the hotel but it's definitely not a 4 star. The food are good and the staff are very friendly. Pool is nice and it's pretty much right on the beach. The hotel is very old or not looked after at all. It's not very clean. From the outside the paint is peeling off and it just doesn't look good. The lift doesn't work properly and most people use the stairs. Luckily we are on the 3rd floor and not like some on the top floors and have to walk up and down every day. Or for some unfortunate people who might not be able to walk up stairs this would be a nightmare. The gym is pretty much non existant. Nearly everything broken. The rooms are by far the worse. Extremely dirty and most electrical equipment broken. We had to change rooms because the toilet was broken and water everywhere. The second room was not much better. Aircon broken. Plus sockets not working. Hair dryer not working. They do come and fix it straight away when you phone the reception but still not very convenient. Toilet not able to flush proper so it really smells. The mattress is about the thickness of my hand so have not had a good nights sleep in over a week. The cleaners need to he briefed about what their job description are. They forget allot to change towels. Rearly empty the bin. Don't always make the bed. Haven't swept the floor once. In general I'm not sure what the room cleaners do. Now this part isn't the hotels fault but something to note incase you think of booking this hotel. There are bars and clubs surrounding the hotel that plays music VERY VERY LOUD until 02:00 everyday. If you go to bed after 02:00 its not so bad. But before that and its like they are playing it in your room. Although I am enjoying the pool sun and food I do not recommend this hotel. If they advertised it as a 3 star I would expect these things but paying for a 4 star ....

  • 2Mohamed G. 7 months ago
    this hotel has the worst food i've ever had in any hotel, bad quality, very bad taste, same food every day very simple you get bored with it, there is no change, breakfast is the worst.meat is old. cheese is old. many wrong laws in the hotel. pool closes at 6pm which is absurd. bar closes at 12am seriously? they don't serve soda until 9am. pool's water is not clear due too much clore. elevator is mad, not functioning right. to be honest the staff is friendly but the hitel needs some better management i give 4 stars to the spa serenity i had the best service best treatment from the staff i recommend it

  • 2Codrut D. 8 months ago
    I do not recommend in any way! A single main restaurant where you mostly only find rice, fried liver, milk and pastries, drinks served in plastic cups, a bar on the beach set up by refugees fleeing the war, hot drinks, few and of poor quality. Unavailability to change money at the hotel reception, a gentleman who is always angry that you want to change money and he has nowhere to give it to you. Fridges in the room that don't work, complaints after complaints without resolution. More special food offered secretly only if you make the intention to ask the restaurant manager. The worst experience in a resort ever!

  • 1Sofiane A. 7 months ago
    This hotel does not deserve 4*, the list of problems is endless. I only list a few below: - AC not working everywhere (when temp. Was 43 degrees) - Elevators can bloc you for 10min or more at any time (and they don't work most of the time) - Service quality is horrible (it's the worst) no one will support you when you need it (and you will need support) - Food is ok but endless lines and missing stuff will stress you - Overall quality is really poor (use plastic cups for drinks, sink leaking, toilets leaking, cockroaches (I had 2 in my room) elevators, AC...) This hotel is huge so the pool is full of people and you won't be able to swim. But wait, the best part is that they kick you out of the pool at 6pm everyday. Only good point is that the view is nice (if you have a room with sea view) and the beach is near but full of jellyfish. So enjoy !

  • 1A. 8 months ago
    I can't even image a worst place to spent holidays in. It''s dirty, you have to ask for towels and toilet paper in the lobby, otherwise you don't get any. Theo glass and cutlery are so dirty and sticky. No enough staff, the food isn't tasty at all as it''s not seasoned, and there's not enough food to be honest. Theo snack bar is just a joke because there's no any. It is only a room called snack bar, but if you ask anyone from the staff about it, they say they never heard about it and they don't know where it is. But there's a lot off staff people who walk through "resort" all the time, and try to sell you something, and when you refuse to buy their service, they offend you. The best thing you can do about Riadh Palms Hotel is never go there.

  • 1Fidan F. 8 months ago
    Well, the hotel has 4 stars but it does not deserve any single one of those. When booking we paid for a "renovated" room with sea view, from which we only got sea view. The room ceiling has mold circles all over (see pictures). The toilet has a broken seat (pictures included). The wardrobes are from the 1960s as well as the beds. There is a cockroach, some human hair and dust inside (see pictures) There is no internet in the rooms and the internet in the lobby was not good enough to even write this review. There is moisture all over the hotel and there was dripping water next to the toilets close to the lobby where the ceiling fell off one day. (Literallt almost crashed on someones head) They sometimes forgot to bring new towels but took the dirty ones, leaving us with no towels at all. This goes for toilet paper as well. Elevators do not work, so if you are checking in as for a low level room otherwise you will walk multiple times a day up and down. There is no possibility to get a second keycard for the door, so forget about going separate ways if multiple people in one room. They don't clean the sun beds and every morning you need to clean sand and suncream off of them before lay down. The hotel does not provide beach towels so bring your own. One thing that is good is the food. It has a lot of variety and is almost always freshly cooked and nice. However, since it is self service style and there are a few chefs cooking some kinds of food that need to be eaten right away (like tunisian traditional chi-chi) for example, when you go and take some (max 2) the guy is always asking for money and if you don't "tip" they make faces (this is included in the all inclusive price you pay btw). The location is good. The animators (entertaining team) does it's best and are quite fun and easy going.

  • 1Alison L. 3 months ago
    The food was poor, staff intimating and when there was an incident with one of the staff, the love holiday rep was rude and unhelpful. Regardless of the price this hotel is unsafe and some of the male staff predatory. BE warned not a safe place for women

  • 1Marius q. 2 months ago
    Is absolutely not worth any money to stay in this place . I absolutely feel like I need to be paid because I was eating food in that place. Reception staff just looking to squeeze some extra money from me. They don’t speak English. I end up to pay a person £20 who told me is a member of staff and also a lady from reception confirmed to take me on Medina Market to try to rip me off. He tried to make me to buy carpets and fake gold on fake 50% discount. Also they make me pay 210 Euros for a boat trip and a camel ride where they squeeze me for £70 on pictures. Food is a disgrace, I’m in phone call with NHS today on suspicion of a food poisoning or whatever it is , having severe kidneys pain and severe digestive problems. Rice is orzo , not very well cooked meat, always received half of small glass of wine , need to tip the waiter to get another small glass of wine. They serve salad prepared and exposed days ago. The worst coffee I had in my life. In the Hogmanay night was a kind of party where my kids were not being allowed to be there , in the same time all the local people kids who were able to speak Arab they where allowed. The have a big issue with a elevators falling or didn’t operate well. The location of this hotel is fabulous, but the personal doesn’t have any work ethic. I will never ever go back in Tunisia in my life.

  • 1Olga S. 11 months ago
    The worst experience ever, do NOT trust photos : hotel is old old, facilities in room are broken, bedsheets are yellow, NO beach towels, CONSTRUCTION in the territory, starts at 6am till evening. Dust from construction everywhere, in air, on sun beds, on tables, even on chairs in a room on 7 floor. I am allergic. Impossible to get a second card for room ( even though we are 3 in a room). Staff is not helpful, they don’t know what the service is. hotel is horrible. Maybe food is fine only, at least you could find what to eat; and animators do their best. All positive reviews are fake

Most Reviewed places nearby

  1. 4.20 Mövenpick Sousse   (2855 reviews) 1 058 kr
  2. 3.50 Hôtel Royal Thalassa Monastir   (1424 reviews) 701 kr
  3. 3.40 Riadh Palms Resort & Spa   (1418 reviews) 316 kr
  4. 3.10 Thalassa Sousse   (1023 reviews) Posh all-inclusive hotel with a beach
  5. 4.00 Sousse Palace Hotel & Spa   (755 reviews) 637 kr
  6. 3.90 Hôtel Marhaba Club   (599 reviews) 807 kr
  7. 3.70 Le Monaco Hôtel & Thalasso   (221 reviews) 258 kr
  8. 2.20 Sousse City and Beach Hotel   (177 reviews) 91 kr
  9. 3.60 Résidence Boujaafar   (171 reviews) 143 kr
  10. 4.00 Hotel Paris   (131 reviews) 153 kr
  11. 4.40 Dar Zitouna   (131 reviews) 668 kr
  12. 4.20 مقهى باب المدينة   (126 reviews) Brunch
  13. 3.90 Hôtel Medina   (114 reviews) 266 kr
  14. 4.90 Hergla L'artisan   (108 reviews) 445 kr
  15. 3.60 Franco Gelato & Caffè - Sousse - Tej Marhabà   (107 reviews) Brunch
Last updated: 2023-02-14
Call +216 29 999 001 Open on Google Maps

See also