(Translated by Google) To flee !! Above all, do not go there, I was the victim of a shoddy job. The staff are not welcoming, the employees (girls) looked at me from head to toe, I felt jealousy in order to make me feel uncomfortable. One in five smiled at me to say hello. I had gone there to the Sousse salon for the holidays, I had done a protein treatment, a permanent varnish for the hands and a foot treatment. I ended up getting fungus on my toes, after 4 days my permanent varnish was starting to deteriorate, yet I was very careful not to damage them. Concerning the protein treatment, the price varies at the head of the client. I wanted to buy from them a shampoo suitable for the treatment I had realized so as not to lose the benefit of the treatment, so I asked the price for a first person, she told me 30 dinar when buying it. girl at the reception tells me 75 dinar in the end I ended up buying a shampoo at the pharmacy without sulphate and without paraben. It was only the manager of the salon who was seriously scared but unfortunately it was obvious that she suffered from the arrogant character of her employees. At the time of the treatment there were 2/3 girls who were part of the staff playing on the phone next to me. Recounted their personal life in a vulgar way while I heard everything. And above all that I understood everything (being Franco-Tunisian) I was flabbergasted at the lack of respect for their customers. I hope the management will see my opinion. A disappointed customer. Monica (Original) A fuir !! Surtout n’y allez pas, j’étais victime d’un travail bâclé. Le personnel ne sont pas accueillant, les employées (filles) me regardaient de la tête au pieds, je sentais de la jalousie dans le but de me mettre mal à l’aise. Une personne sur 5 me souriait pour me dire bonjour. J m’y étais rendu au salon de Sousse pour les vacances j’avais fait un soin protéine, un verni permanent des mains ainsi qu’un soin de pieds. J’ai fini par attraper des champignons aux orteils, au bout du 4 jours mon verni permanent commençait à se détériorer pourtant je faisait très attention à ne pas les abimer. Concernant le soin à la protéine le tarif varie à la tête du client. J’avais envie d’acheter chez eux un shampoing adéquat au soin j’avais réaliser pour ne pas perdre le bénéfice du soin, j’avais donc demandé le prix une première personne elle m’annonce 30 dinar au moment de l’acheter la fille de l’accueil m’annonce 75dinar au final j’ai fini par acheter un shampoing à la pharmacie sans sulfate et sans paraben. Il y avait que la manager du salon qui avait peur sérieuse mais malheureusement ça se voyait qu’elle subissait le caractère arrogant de ses employés. Au moment des soins y avait 2/3 filles qui faisait partie du personnel jouaient au téléphone à côté de moi. Racontaient leur vie personnel d’une manière vulgaire alors que j’entendais tout. Et surtout que je comprenais tout( étant franco-tunisienne) J’ai étais estomaqué du manque de respect vis à vis de leur clientèles. J’espère que la direction verra mon avis. Une cliente déçue. Monia

Had an amazing experience and I'm am now surprised seeing other customers reviews . For a first time in the country it was more than I expected. The ladies took their time and were detail oriented. It was sometime difficult to communicate but still fantastic. I took my sister to a Hammam massage , we picked one of the mother's day packages they had and both loved the expedience. We started with 30 minutes in the pool then a hot shower, gommage,a green clay wrap and ended with a relaxing massage. We took some voucher for the nails and hand treatment since the ladies were not available. Will recommend for sure

Un accueil déplorable que ce soit téléphonique ou presentielle. Les prestations sont bâclées du début à la fin, une pression pour pousser la cliente à se dépêcher. Le personnel est hautains et désagréable. Conclusion c'est un lieu sans qualification et aucun professionnalisme. C'est le pire endroit pour se détendre.

I did a protein treatment here to straighten my hair. The price was reasonable and I am happy with the result. I wish I knew what was the product they used though so I can try to find it here in Canada.

A wonderful place with high quality services👌from the hammam scrub to the massage, to the exit blow dry😉💗 Thank you very much to the whole team, very professional and extremely helpful and pleasant👏👏👍

(Translated by Google) I went to the center after 1 hour on the road, I was in Sousse for the day only because I was taking my flight back in the evening. I asked to benefit from a complete treatment but the lady at the reception was very expeditious, claiming that she would not welcome me because I had not made an appointment. I therefore replied that my friend had come a few days earlier without an appointment and that she had been received. Nothing to do, she remained stubborn and did not want to welcome my mother and me. For once, I do not recommend this institute at all and would never set foot there again. (Original) Je me suis présentée au centre après 1h de route,j'étais à Sousse pour la journée seulement car je reprenais mon vol dans la soirée .J'ai demandé à bénéficier d'un soin complet mais la dame a l'accueil a été très expéditif, prétextant qu'elle ne m'accueillerait pas car je n'avais pas pris rdv. Je lui rétorque donc que mon amie était venue quelques jours plus tôt sans rdv et qu'elle avait été reçue . Rien à faire,elle est restée butée et n'a pas voulu nous accueillir ma mère et moi. Pour le coup,je ne conseille pas du tout cet institut et n'y remettrais plus les pieds.

(Translated by Google) I strongly advise against this spa, the staff is incompetent and haughty in front of the customers, the wait is very very long at the hair salon. He does not respect the order of passage he privileges their friends or acquaintances to them. I find it inappropriate and incorrect with others. I am really very disappointed because it is not the first time that I come. I think we need to review the staff because it is a very nice spa. (Original) Je déconseille fortement ce spa, le personnel est incompétent et hautaine face au clients, l’attente est très très longue au niveau du salon de la coiffure. Il ne respecte pas l’ordre de passage il privilège leurs amis ou des connaissances à eux. Je trouve ça inapproprié et incorrect auprès des autres. Je suis vraiment très déçu car ce n’est pas la première fois que je viens. Je pense qu’il faut revoir le personnel car c’est un très beau spa.

Paloma le seul centre à sousse réputé par une prise en charge en amincissement qualifiée et un suivi nutritionnel régulier finissant avec des résultats spectaculaires En fait lorsque vous demander un avis pour amincissement vous allez trouver une kinésitherapeute que vous fera un diagnostic et suivant elle vous recommande une cure qui vous convient. Vraiment une expérience formidable avec une équipe des professionnels adorable Un accueil chaleureux et souriant

I had a wonderful experience at the hammam/ spa. The hammam and massage were excellent, they provided impeccable service, ensuring our comfort from start to finish. The general director's attention to detail was evident, making sure everything ran smoothly. The spa was clean, and the overall service was top-notch. I left feeling relaxed, clean, and refreshed. Highly recommended!

Fatma at the scrub is great and Marwa at the hairdresser does an extra blow-dry

Organisation déplorable, si vous avez l’intention de vous détendre vous rêver le personnel vous presse et vous pousse vers la sortie dès le moment où vous payez car oui on paye la prestation avant de l’avoir L’hygiène du lieu laisse à désirer Ces une catastrophe le moment le plus stressant de mes vacance à fuir !!!!!

(Translated by Google) Very good address (Original) Très bonne adresse

One of the best Spa in Sousse I would even say more in Tunisia Slimming hair salon I highly recommend it for you ladies you will be very spoiled

Frankly, they are rubbish, they are not accommodating at all and they are big mouths. They told my mother that she should be happy that he accepted her voucher even though she had paid a lot for it. And of course the masseuse didn't come, nor the lady who does the hair removal so as not to waste time. Avoid, absolutely, what scammers!

I privatized the premises, disappointed because there remained 1 client in the hammam during the whole time and when leaving and other clients who left their care, despite the apologies of the managers, we had no commercial gesture to this inconvenience, I remind you that I privatized the place for 5 people for the price of a service for 15 people! The pool was cold and unpleasant. The married pack at 750 is not worth the price. too bad a holiday spoiled by this incident we left disappointed

A moment of relaxation spoiled by the staff who are very bitter and non-challenging, I find it a shame because the decor is nice but really the people who work here scare people away (the French) no explanation we don't let people struggle in the hammam no service , cold . Too bad because I was going to do a lot of work but impossible To flee

hygiene was really bad

Services too fast where we would like to take our time. The temperature of the SPA was too cold and the price (80dt) is not justified, even if the scrubs and massages are appreciable.

Un magnifique centre avec hammem et les soins. Personnel accueillant et adorables. Et qui font bien leur travail. Je recommande vivement ce centre 🥰

Je recommande la coiffeuse marwa pour son conseille et la patience quel a pris a prendre soin de mes cheveux. Coiffeuse à l'écoute😍

Parfait pour ma part jamais déçue.

(Translated by Google) Cheer. (Original) Bravo.

(Translated by Google) Max 3 stars - good (Original) Max 3 stars - bien

By far the best value for money spa From the hamam to the hairdresser everyone takes care of you perfectly I thank the Paloma team and I will come back soon as usual ❤️

Very warm welcome!! relaxing atmosphere I offered my wife a relaxation ritual and she was very satisfied on all levels thank you for the team I highly recommend you

A place where we have a great time, staff and service at the top 👍