Spec-Savers Mall of Africa image

Spec-Savers Mall of Africa

Optometrist

One of the Top rateds in Midrand


Address

Mall of Africa Corner of Lone Creek Crescent and, Magwa Cres, Midrand, 1686, South Africa

Website

www.specsavers.co.za

Contact

+27 10 612 6440

Rating on Google Maps

4.90 (299 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 AM to 8 PM
  • Monday: 9 AM to 8 PM
  • Tuesday: 9 AM to 8 PM
  • Wednesday: 9 AM to 8 PM
  • Thursday: 9 AM to 8 PM
  • Friday: (Good Friday), 9 AM to 8 PM, Hours might differ
  • Saturday: 9 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: service (34) helpful (11) team (10) great (10) glasses (10) Africa (10) friendly (10) amazing (9) received (9) Mall (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Quint K. 2 years ago on Google
    Marlize and her team makes magic. With seriously bad eyesight comes significant challenges when making specs. -11,75 must rate very high on the scale of difficulty. Thank you so much guys, you are the best. The best specs I’ve had the last 25 years!
    1 person found this review helpful 👍

  • 5/5 Claudia L. 2 years ago on Google
    I'm not one for reviews but from the moment I walked in the service was impeccable. Lelo was so patient and helped me choose my frame and the service is amazing! Never going anywhere besides MOA. Keep up the great work guys!!
    1 person found this review helpful 👍

  • 5/5 Mmakgomo M. 2 years ago on Google
    Friendly, professional, patient and very helpful. The service was the best I've ever received. Definitely would recommend for people to visit this branch. Lelo's customer service exceeded my expectations! She really put her best foot forward while assisting me. Thank you very much for the lovely service.
    1 person found this review helpful 👍

  • 5/5 Klaas L. 8 months ago on Google • 26 reviews
    Great team. Helped me get my first glasses and explained everything in detail and helped find stylish frames that matched me. Would highly recommend coming to this branch.

  • 5/5 Lerato T. 6 months ago on Google • 15 reviews
    Marlize and the team within the Spec-Savers Mall of Africa branch were professional, knowledgeable and efficient during my eye test. Thanks for the excellent service ladies.

  • 5/5 Michelle W. 7 months ago on Google • 12 reviews
    I would give this a 5 star review, I am happy with the service I have received on Saturday, the staff are super friendly and kind and they delivered a spectacular service from my experience, and would like to thank the team for their service.

  • 5/5 Lebogang P. 5 months ago on Google • 4 reviews
    Specsavers @ MOA was amazing. Sis Lelo was extremely helpful and friendly. My glasses were ready in a jiffy and collection was a breeze with all the staff at the store being top tier. Looking forward to my next visit now that I can see lol

  • 5/5 kamogelo m. 2 years ago on Google
    What an amazing experience i got from MOA, from the initial interaction with Makhali to my last with Sandra. Super friendly staff and very welcoming. This specific branch will be my home for years to come.

  • 5/5 Raquel M. 1 year ago on Google
    We had the best service at Spec Savers Mall of Africa. Makhali provided us with such an excellent service. We will definitely be back again!!!

  • 5/5 phindile c. 1 year ago on Google
    My experience with specsavers mall of Africa was great. The service I got from the manager (Sandra) to the Doctor (The optometrist) was just great. They are so friendly and welcoming.

  • 5/5 Shaista i. 1 year ago on Google
    Such amazing efficient service with a lovely optometrist that goes out of her way to assist. My husband who needed contact lenses at short notice due to our holiday trip, walked in to the Mall of Africa store this evening with a request for monthly lenses, which was given to us within a matter of 10minutes. Would highly recommend going here as good customer service is so hard to come by nowadays :)

  • 5/5 Karin M. 1 year ago on Google
    Fantastic professional service by Marlize. I went in for a eye test today. The staff are really helpful and Marlize is a kind and passionate optometrist. She listened to my concerns regarding my eye sight. I would highly recommend Specsavers Mall or Africa.

  • 5/5 Yonela M. 1 year ago on Google
    Talk about going the extra mile , I got my appointment booked with no hassle and an SMS reminder was shared with me prior. Marlize is passionate about her profession and her customers if you need any eye care this is the place to go. Effective, efficient, and treats emergency cases with high prioritazion. Thanks Marlize and team.

  • 5/5 Mbali P. 1 year ago on Google
    Very good service, friendly staff and I got my glasses the same day (30 mins after my eye test). Great thanks to Sandra Simba(practice manager), Marlize Jourbert(optometrist), Mahalia Moloi, Amos(technician).

  • 5/5 Arvin 1 year ago on Google
    I received great customer service here. Sandra was especially helpful in correcting a small error in my original contract. She followed up several times to keep me updated regarding the status of my contract. Even though I don’t live near Midrand, I won’t be visiting any other SpecSavers branch but this one.

  • 5/5 Kone M. 1 year ago on Google
    I got the best service ever. Makhali Moloi is the friendliest and was really helpful!! Amos also assisted me quickly and cleaned my glasses. This is my new go to branch

  • 5/5 Isabella B. 1 year ago on Google
    The service here was extremely remarkable. From the appointment process,to me receiving my glasses. All the staff were extremely friendly and helpful. This was the quickest time I’ve ever received my prescription glasses. What a pleasure!

  • 5/5 Lethabo T. 1 year ago on Google
    My experience was great. I got everything I wanted and more. Love my glasses. Thanks to the Spec-Savers MOA team for their quick and efficient service.

  • 4/5 Katlego Moleko (Katz M. 1 year ago on Google
    The staff is very friendly, their service is high class. They know how to communicate with customers. My experience was amazing as I felt welcomed and understood. They should keep up the great level of communication they give to customers. Salute🙏

  • 5/5 Morongwa N. 1 year ago on Google
    Really got exceptional service from Athi, him and his colleagues were very patient in helping me choose my frame. I received my spectacles within 24 hours. Thank you for the great service, you’ve definitely gained a loyal customer

  • 5/5 Catherine M. 1 year ago on Google
    From When I entered the store I was welcomed with a very warm and caring reception lady by the name of Makhali she was very friendly and helpful, very bubbly lady made sure I was well taken off until I got to a point where I needed help to choose frames. Oh and Dr Monica, very informative lady, passionate about her work made sure I was comfortable from when I entered the testing room. And now I can see. Happy to have dealt with them.

  • 5/5 Patience M. 1 year ago on Google
    Excellent service. My glasses were ready within 24hrs after my eye test. I was helped by Sadra and she is just amazing. She was friendly, and super helpful. She helped me pick a frame that makes my skin pop. I was very pleased with the treatment that i received at this spec savers. Everyone is just super nice and approachable.

  • 5/5 Mariaan S. 1 year ago on Google
    Thank you to the Mall of Africa Spec Saver team for my awesome new specs and sunnies. Makhali made my experience seamless with no hassles and she was super friendly! She advised me on which frames would look best on me and got the entire team to vote on the best frame! I really appreciate the team. Thanks guys!

  • 5/5 ROLENE P. 2 years ago on Google
    Exceptional and amazing service all round. The staff and optometrist were fast and effecient. We made use of the right to sight offer and the optometrist made the experience such a great one for my daughter. Thank you all so much.!!

  • 5/5 Dineo S. 2 years ago on Google
    Best Service I've ever received 🙌 from email interaction to visiting the store. The front desk ladies are welcoming, helpful and extremely patient. Marlize Joubert, the optometrist she is the best ❤️. Highly recommend Spec-Savers Mall of Africa!

  • 5/5 Ziyandintombi N. 2 years ago on Google
    I received such great service from Spec Savers MOA, especially the lady that was assisting me, Sandra. She is so professional and amazing at what she does.

  • 5/5 Kitchner L. 2 years ago on Google
    I had the best service from the team, very knowledgeable and kind. What stood out for me is the patience they've showed when I was undecided. I would recommend everyone to go visit SS Mall of Africa for the best service. Oh and I got my new glasses within 2 days which made me happy.

  • 5/5 Gugu G. 7 months ago on Google • 2 reviews
    The staff was very helpful and professional. They went above and beyond to make sure I walked out satisfied. Assisted by Mbali, Sandra and Wendy

  • 5/5 Bejennia M. 9 months ago on Google • 1 review
    The lady Sandra has been very helpful from the very first time I have been here. She also well overlooked the trainee and he service was exceptional! Definitely making this my primary branch!

  • 5/5 Bonolo T. 4 months ago on Google • 1 review
    The customer service was wonderful, especially Sandra she attended to my needs and was patient throughout the whole journey towards frame selection

  • 5/5 Nyambeni l. 6 months ago on Google • 2 reviews
    The best experience i have ever had at an Optometrist. From reception, eye test, and order process until picking up my specs , each person i dealt with provided great and professional service. Assisted by Nombali and Monica , they helped with smiles. Thank you, ladies!

  • 5/5 Bukhosi D. 5 months ago on Google • 1 review
    Sandra, Mbali and Sis Lelo their store's exceptional service truly sets a standard they were patient with me and made me feel comfortable in picking my frame. Even my optometrist was kind and engaging. I can say enough about the service I received.

  • 5/5 Carlos J. 6 months ago on Google • 2 reviews
    I've been thinking about getting glasses for so long, and I finally made up my mind to go to Spec-savers Mall of Africa because my eyesight was getting worse. I really had no clue which frame to choose because decision-making is definitely not my strong suit. But I can't thank the optician, technician, and the lovely lady at the front desk enough for making my experience so comfortable and providing such amazing service. Spec-Saver Mall of Africa is absolutely the top-notch place in the whole country!


Call +27 10 612 6440 Open on Google Maps

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