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Frequently mentioned in reviews: service (24) Dave (22) Purple (13) Palm (13) received (13) rebounder (12) product (12) Agency (9) happy (9) great (9)
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  • 5/5 Robert H. 1 year ago on Google
    We ordered the dynamix running pad from Purple Palm Agency, and their service was exceptional. They shared videos and instructions via whatsapp on how to set it up, which was a huge help. They contacted us to let us know when to expect delivery, and then followed up to check that it was working and if we were happy so far. A really great experience all around!
    1 person found this review helpful 👍

  • 5/5 Britta P. 1 year ago on Google
    I saw the rebounder on the Purple Palm Facebook page and there prices beat the other places I searched. I sent a WA to Dave and ordered my rebounder which I received 4 days later. Thank you for your fast and friendly service I would recommend anyone to you.

  • 5/5 Kobus van S. 1 year ago on Google
    This company is a gem in this type of business, with customer service of the highest quality. I got my product in no time and the team that unpacked and installed my product was very professional and helpful. The product, a treadmill, is of the highest quality and very easy to use and understand. I mostly use it to do my daily walking stint. No more walking in the neighborhood with dogs barking at me, no more fear of being mugged while walking, no more traffic to worry about. It is now plain sailing, or should I say walking for my pleasure and to keep fit at the same time. Once again thank you for the absolute excellent customer service, this is what customer service is all about. Keep up the good work. Thank you.

  • 5/5 Jenny J. 1 year ago on Google
    I am so happy with my purchase, been using my rebounder regularly and the quality is amazing. Thanks so much Dave for making my choice easy and for all the assistance. Happy bouncing for me...

  • 5/5 Tracey B. 6 months ago on Google
    Excellent service. I was kept informed from order placement to delivery, and I'm thoroughly enjoying my roubounder. It's the perfect size for me too and I also received great instructions to put it together. Was very easy. Thank you Purple Palm

  • 5/5 Anne N. 8 months ago on Google
    Wonderful service provided by Dave! Extremely happy with the purchase of our treadmill. Dave was exceptionally patient, gave us the best advice and equipment suiting our needs, and always available! Product arrived and was installed within 3 days of purchase.

  • 5/5 Alida van der W. 7 months ago on Google
    I received fantastic service from Purple Palm Agency. Dave was very quick to respond to my questions and send me extra info. I received my rebounder within 48 hours from making payment. The rebounder is great quality. I am very happy with it.

  • 5/5 CLINTON P. 5 months ago on Google
    Absolutely the best communication I have received in many years from a company, customer service is at it finest. Quick delivery of the product, product is great quality. Thank you for keeping me updated at all times and please keep the amazing service. Thank you Dave.

  • 5/5 Tania von B. 1 year ago on Google
    I am enjoying the rebounder that I bought last year. Thank you Dave. My experience with Purple Palm Agency was excellent from beginning to end. I definitely recommend them.

  • 5/5 Louise G. 1 year ago on Google
    Excellent customer service! Order was received very quickly. I received an instruction video how to correctly assemble my bouncer. Friendly guidance and support.

  • 5/5 Diana K. 1 year ago on Google
    I was nervous to buy online without knowing anything about Purple Palm and I contacted Dave who put me at ease. I placed my order and received my rebounder 2 days later. Excellent service, I have already shared his webpage to others.

  • 5/5 Yolandi V. 1 year ago on Google
    I was absolutely delighted with the fantastic service I got. I was checking out the website on a SUNDAY... asked questions with immediate reply. On a Sunday! Placed my order and delivery was 3 days later. I got so much advice and assistance from Dave. Setup was so fast. I'm very happy with my buy!

  • 5/5 kasha Y. 1 year ago on Google
    Hi Dave. Just want to keep you updated. I received my order today. Thank you for a great buying experience. We will support you again in future.

  • 5/5 thubi m. 1 year ago on Google
    Our gym bought rebounders from purple palm agency,we are happy about the products offered.We were assisted by Dave Cawood,his service was so excellent.He went extra miles by calling us and giving us tips on how to look after our products,he sent videos .he called again after severals days to check if we are still happy with the products purchased.We are so happy with purple palm agency and the super service we got from Dave Cawood.

  • 5/5 Melanie W. 1 year ago on Google
    I received my rebounder absolutely love it thank you for excellent response and follow up.and with all the info given before was so easy to assemble the rebounder. Great customer relations and the product great quality.

  • 5/5 Charmaine L. 1 year ago on Google
    Excellent product and excellent service from Purple Palm Agency. I bought 2 trampolines as the price was very affordable compared to other similar products on the market We even got sent a workout to get us going.

  • 5/5 albia k. 2 years ago on Google
    Anyone looking for a reliable, honest and helpful service when it comes to purchasing gym equipment online.....well look no further!!!!!! Dave has been amazing from the start to finish and even weeks later. His equipment is of great quality. I personally purchased the Reebok FR30 Floatride Treadmill...It's insanely cool, streamline and has all the little bits one would wish for and great value for what you get! Thank you so much Dave........Awesome doing business with you. Albia

  • 5/5 Chante N. 2 years ago on Google
    My mum and I purchased a mini stepper and a bench from Purple Palm Agency. I WhatsApped Dave to find out some more info and he was exceptionally friendly and even offered free delivery. Our items were promptly delivered the very next day. Dave is a true gentleman - he is friendly, courteous, knowledgeable and stayed in contact with me throughout the purchase and delivery processes. Thank you for the wonderful service, Dave!

  • 5/5 Atherton de V. 2 years ago on Google
    Thank you Purple Palm Agency for your first class service. Dave Cawood, we really appreciate you personally phoning us to explain details of the Mini Trampoline (Rebounder) we ordered and for sending us useful instruction video clips. We received our order sooner than expected and there have been no problems. So far so good!

  • 5/5 Charmaine J. 2 years ago on Google
    Dave Cawood is a great business owner. He kept me up to date with the progress of my product in transit. He even sent me a video on how to assemble the product. Job well done. The product is also of a very good quality. Worth every penny spent.

  • 5/5 Dr G. 1 year ago on Google
    Absolutely incredible service and customer care and professionalism at every stage of a transaction including time updates of progress of order via a dedicated Whats App number and photo of waybill to track and trace. Additional advice on products given over and above leaflets and manuals. Much easier to get hold of them than Takealot as you cannot call nor Whats App Takealot as the latter company only deals with multiple emails via different staff members and without reference or tracking numbers for ones emails. Keep it up Dave Cawood and the team at Purple Palm Agency. Dr Govender CAPE TOWN

  • 5/5 Yvonne van W. 1 year ago on Google
    I placed order for 2 rebounders on the 7th of Sept and received it on the 9th- excellent service from Purple Palm Agency! I am extremely happy with my rebounder- I had knee operation a few years ago and experience no impact on my knees or joints. My husband was very sceptic about the rebounder and said he don’t think there is a difference between the one we bought at Game vs the one from Purple Palm Agency. Well, he agreed that there is a huge difference and definitely worth every cent. He has now made rebounding part of his exercise routine as well. The 2nd rebounder was for my daughter as she wanted low impact cardio workout. She loves it and the best things is that there is no impact on her hips or SIJ. Dave from Purple Palm send me interesting info on what NASA had to say about rebounding as well as a video. I am very satisfied with the service and product😊

  • 5/5 Belinda K. 1 year ago on Google
    Excellent service received from ordering to following up... Received my order within 4 days with a free delivery... Customer service is excellent... As for the rebounder very good quality and excellent product.... Thank you Dave what a refreshing experience dealing with you and your company... Belinda


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