3/5 Gail R. 1 year ago on Google
Visited
on
Friday
19th
May.
I
booked
a
half
day
spa
package
for
my
husband
and
I
to
experience
together.
I
also
booked
the
Infrared
Sauna
as
an
extra
treatment
for
us
both.
Having
never
been
to
a
Spa
retreat
for
a
package
of
treatments
I
was
really
excited
about
this
experience.
However,
both
husband
and
I
were
left
feeling
a
bit
underwhelmed
and
disappointed
from
our
visit.
The
retreat
location
is
in
a
lovely
and
tranquil
location.
Upon
entering
reception
we
were
met
by
a
friendly
lady
(who
I
assume
must
be
the
manager
as
we
saw
her
throughout
our
time
there)
However,
she
seemed
to
be
a
little
disorganised
and
our
experience
came
across
as
a
bit
haphazard.
We
filled
out
forms
but
nothing
was
really
explained
to
us
what
treatments
we
would
have
first
etc
and
how
our
four
or
so
hours
there
would
pan
out.
More
of
a
case
of
follow
me
through
to
the
treatment
room
and
lets
get
on
with
it.
Our
first
treatment
was
a
foot
spa
which
the
same
lady
set
us
up
for.
The
two
chairs
to
sit
in
are
low
living
room
armchairs
and
ok
if
you
are
on
he
short
size
like
myself
and
can
comfortably
put
your
feet
in
the
bath.
My
husband
on
the
larger
taller
size
was
most
uncomfortable
as
he
was
way
too
low
down
causing
him
to
have
to
shift
about
and
eventually
have
to
move
over
to
the
settee
and
still
have
to
sit
on
a
cushion
to
give
him
a
bit
of
height.
So
for
the
30
min
foot
treatment
hubby
was
not
very
comfortable
at
all
unfortunately.
Perhaps
the
spa
should
take
this
in
to
consideration
for
future
clients
as
most
other
spas
do
have
the
proper
seats.
We
were
then
escorted
into
another
treatment
room
with
two
beds
and
decor,
ambience
was
lovely.
The
two
ladies
who
did
our
treatments
also
did
not
tell
us
what
would
follow
next
throughout,
but
they
were
very
nice
and
treatments
good.
I
would
however
suggest
that
they
make
sure
clients
are
fully
comfortable
on
beds
before
starting
as
this
was
an
issue
for
us
both.
No
problems
with
the
treatments,
very
enjoyable.
Just
the
noise
of
either
a
heater/air
conditioning
unit
and
sound
of
hot
water
constantly
boiling
which
did
take
away
the
relaxtion
feeling
as
it
became
rather
annoying!
That
said
treatments
were
nice
and
ladies
did
a
good
job.
After
a
body
scrub
we
went
into
bathroom
for
a
spa
bath
and
(manager)
had
brought
back
our
clothes
to
get
back
dressed
into
after
the
bath.
She
had
however,
forgotten
that
I
had
also
booked
the
Infrared
sauna
treatment!
So
after
our
bath
we
stayed
in
our
robes
and
were
left
to
stay
in
the
foot
treatment
room
(
with
option
of
using
foot
spa
again)
due
to
the
Sauna
room
being
used
by
another
client.
We
probably
waited
about
40
mins
and
were
then
shown
to
sauna
and
our
clothes
were
taken
with
us
to
get
dressed
into
afterwards.
Now
you
do
get
hot
and
sweaty
in
a
sauna
and
we
had
just
been
in
a
bath
before?
However,
nothing
was
said
to
us
until
we
were
both
nearly
fully
dressed
that
we
could
take
a
shower
if
we
liked!
By
this
time
we
really
couldn't
be
bothered
to
get
undressed
again
so
made
our
way
outside
where
we
were
brought
a
cup
of
tea.
I
wouldn't
say
this
was
a
totally
bad
experience,
just
a
bit
more
attention
to
detail
needed.
Considering
how
much
this
had
cost
It
just
did
not
leave
us
with
that
'wow'
factor
we
had
expected.
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