Update 4/10/23: NOTE the address on Google maps is wrong! It is 6725 Manatee Avenue West, Bradenton, FL. I still love these folks and the service provided by Dr. Prince and the ladies working in the Lens Crafter store, specifically Brenda who has sold me my glasses for almost 20 years now. HOWEVER, the new location is a major problem. There are lights and digital screens EVERYWHERE! Anyone suffering with photophobic migraines… this new design is a nightmare. Honestly, if I didn’t have such a connection with the staff I would find a new place to for my eye care. The design might be new and trendy but customer needs were not considered in the planning and it is very disappointing. If you have any eye conditions that cause light sensitivity beware before you enter. *** end update*** I LOVE this LensCrafters! We have been coming here for our eye care needs for almost TWENTY years! Dr. Prince is a great eye doctor and the ladies in the frame department are fantastic! We always ask for Brenda. She is so knowledgeable and always finds us the best deals to save us the most money. She helps find the frames we are looking for and orders my husband’s in matte black when they are not in stock in the store. The stock is extensive and they have Covid procedures in place to keep folks healthy. Every pair of frames you touch go in a tray and are cleaned before they go back on display. The ladies are extremely efficient in cleaning and restocking the displays so you get the largest selection possible. I would highly recommend this LensCrafters to anyone looking for superior eye care and stylish glasses.

Amy was extremely patient and helpful as my husband and I selected our frames. She helped to explain all the differences in progressive lenses as well as pricing. Even when I called back to ask follow up questions, the staff explained the differences between each of our glasses we ordered. Thank you so much for a great experience!

Dealt with Pam in ordering, receiving, and modifying two pairs of glasses (Costa and Ray-Ban prescription). She is a wonderful, knowledgeable professional. Was served well beyond my expectations! Just had a follow-up on some changes to my lenses. Amy was also a pleasure with which to work. Additionally, she noticed an issue that needs corrected (that I likely wouldn't have even noticed) and request a new pair. She even made sure that I could still use my current ones until the new ones arrive. This is by far the best service overall that I have received in my many decades of optical needs!

Modern LensCrafters. Well laid out and very knowledgeable staff. Eye doctor is located in the same entrance but separate part of store so exam and lense selection is very easy. Glasses are not cut in store so there is a week delay in receiving.

Brenda at the Bradenton LensCrafters repaired my glasses in less than 15 minutes. I had broken them on a sailing trip and thanks to her, I’ll be able to find my way home! Top notch service. Thanks Brenda!

My daughter's been going to this lenscrafters since she was in Middle school and we didn't have a problem, until this year. My daughter had her regular annual eye exam and as expected she was prescribed new contacts. That was a few months ago, up to this day said contacts never arrived. Whenever we call they said they had the left contacts and still waiting for the right ones. My husband and I also go to this place for our glasses. Never again will I come back to this place.

Poor quality lenses. Buyer beware! This is my 2nd set of glass lenses purchased from them in less than I year. The 1st lasted just 6 mths before the lenses were so scratched I had to replace them. The 2nd set lasted 2 weeks before the scratches started. With out spending an additional fee, lenscrafters will not stand by their product. Not even after just 2 weeks. That is pitiful! So despite the LensCrafters response to my review that they would look into the problem and try to resolve it, no one has attempted to contact me. Terrible customer service. I also left this review on next door and welcomed the comments from people with similar dissatisfaction with LensCrafters.

Pam is an amazing person who really cares about people. My new glasses are awesome! Thank you!

They had a plethora of beautiful frames and different styles for every shape of head. Bruce was extremely helpful and kind. Definitely should be your go to shop!

Great experience! Pam helped me because she understood my complex vision needs. She works at the store on Manatee. Great place.

Priya was extremely courteous and professional in helping me choose a pair of eyeglasses today. There were many to choose from. Thank you Priya! The store was also neat and clean.

The Dr. was phenomenal. The eyeglass side not so much. Everyone was greeted as they entered the door but I wasn't. I said ehh just a one off. Once my exam is completed I head over to pick out my new glasses and sunglasses. Welp, no greeting and no one asked me if I needed help while looking at their inventory. I'll spend my money elsewhere.

Horrible customer service! I ordered a pair of sun glasses and they hadn’t called me that they were in after two weeks. So I called and found out they had been there for the last five days and no one called me. Then they were supposed to be mailed to a store closer to me and were not. They assured me they would be mailed out and be there within two days. they are still not at the other store. the manatee store could not provide me with a tracking number and the manager Pree (sp) hung up on me! These glasses are $450 my other two pairs were a total of $750 and my husband‘s were $350 and THIS IS THE WAY WE GET TREATED!!! horrible!!! do not go here!

Excellent service. We were promptly greeted in the store. Amy did a great job in providing pricing for the chosen frame, verifying my insurance coverage, and getting my new glasses on order. Highly recommend this location.

Brenda helped me to replace my glasses I broke and get them before the weekend. Fast, easy, and convenient. I love the new location at 6725 Manatee Ave West.

My visit to your location was great. The doctor who preformed my eye exam was personable and very knowledgeable. When I finished my eye exam I went to purchase some glasses and everyone was so kind and the lady that ended up sitting with me made the experience a joy. Thank you again for the great customer service.

Amy sales associates for LensCrafters was very helpful in selecting my new frames and lens. Kuddos to Amy!!

I really like the quality of service and the staff at this location. Dr Prince is great. His assistant Lonnie is always friendly and welcoming. The optician, Pria was very knowledgeable and I’m so glad for her assistance because I tend to be very indecisive :) I highly recommend this location

Been having our eyes checked by Dr Prince and buying glasses from Bradenton Lenscrafters for over 20 years. All the employees are super friendly and very knowledgeable. Pam is super, especially at fitting glasses for optimum fit and comfort. They Have tons of variety of frames and many options for lenses.

Need glasses? This is the place to go! Wonderful, amazing, friendly, helpful, honest employees in that store... it's always a pleasant experience! I'm especially partial to a lady named Brenda, she has a way of just making you feel 'at home'.. God Bless them all!

Brenda was professional and courteous, explaining every step of of the process, and listened to my wants and needs. I was was able to get a substantial savings using my Humana Vision insurance.

Dr. Prince and Pam at Lens Crafters were very helpful. All the test that the eye doctor showed me I needed stronger glasses. Then Pam was helpful in finding the right glasses that looked just right on me.

I’ve been to a couple lens crafters but this one was by far the best, I’m on my third pair of glasses now from them. I walked in with no appointment and asked for glasses, they told me it would take up to a week to get them back. I explained how I didn’t have much time free and I needed them sooner than that. They told me only the mall location was able to do them in the same day but I would have to drive over to that location and place the order then wait which was a hassle at the time. They understood that I didn’t have the time and told me they could have them ready in the morning. I appreciate them a lot for going above and beyond for me, customer service is 100%. I talked to 4 employees at this location and all of them were very kind and helpful. So again, thank you guys for getting it done quickly as well as being so nice!