Caspari Express (Walton-on-Thames) image

Caspari Express (Walton-on-Thames)

Restaurant Pizza restaurant Meal takeaway Italian restaurant Meal delivery Pizzatakeaway Pizza delivery service Dessert restaurant Pasta shop Rice restaurant

One of the Top rated Pizza restaurants in Walton-on-Thames


Address

131 Hersham Rd, Walton-on-Thames KT12 1RW, United Kingdom

Website

www.caspariexpress.uk

Contact

+44 1932 224040

Rating on Google Maps

4.20 (71 reviews)

Open on Google Maps

Working Hours

  • Sunday: 4 to 10 PM
  • Monday: (Spring Bank Holiday), 5 to 10 PM, Hours might differ
  • Tuesday: 5 to 10 PM
  • Wednesday: 5 to 10 PM
  • Thursday: 5 to 10 PM
  • Friday: 5 to 10 PM
  • Saturday: 4 to 10 PM

Featured Reviews


Frequently mentioned in reviews: order (16) delivery (10) pizza (9) mins (9) wait (7) service (7) hour (7) wrong (7) time (6) told (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Louise M. 2 years ago on Google
    I made an order for 1 gluten free pizza. My dad went to collect it to save the time and delivery charge. When he got there they told him there was no order for 1 gluten free pizza. (I had the call log to prove I had made an order). They said they would make it but it would take 30 minutes. We had other food to collect and could not sit there and wait 30 minutes. I called when he got back home and explained what had happened and the women was rude and said "well he didn't want to wait I did not take your order I need to find out who took your order". I said I would reorder but could they deliver as I didn't want to drive back out again and she said 'no there will be a charge and its a minimum spend of £18". They have lost loyal customers.
    3 people found this review helpful 👍

  • 5/5 Sarah A. 7 months ago on Google
    Amazing italian authentic food! Sometimes my food does arrive 10-15 late but it never disappoints. Food stays warm. Definitely recommend 👍🏽
    3 people found this review helpful 👍

  • 5/5 Oliver M. 3 years ago on Google
    Honestly fantastic food, even had the great customer service to call me and check the order before cooking as I amended a dish slightly. Highly recommended, will be going back soon. For now, I'm stuffed.
    2 people found this review helpful 👍

  • 1/5 Sarvesh C. 9 months ago on Google
    Wish I could give this place 0 stars because if anywhere deserves it, it's this awful place. Ordered food, it didn't come, they didn't call, they didn't notify that they were here and then said they came...but they never did, then refused to give any refund even though we never received any food and waited over an hour to hear from them. This place basically scams people for a living so you would be much better off spending your money anywhere else, even McDonald's because that food is better than no food :) P.s. the manager of the restaurant is the delivery driver so he knows he was at fault and still refused to give any refund.
    2 people found this review helpful 👍

  • 1/5 Jo 9 months ago on Google
    BEWARE If I could give no star I would. Had food delivery from Caspari Walton on thames, and waited for an hour. We telephone them and all personnel who answered the phone are rude. They said they were at first and they are on there way. Then we followed up again after another 30 minutes and they said no one was answering the door. They obviously went to the wrong house!!!. They did not even call us if there is no one answering the door so we could say that we are home and that they are knocking on the wrong place. Now we were left with no food and they did not want to refund us. Very disappointed and very hungry. Money has also been taken. HAVE ATLEAST THE DECENCY TO REFUND AS WE DID NOT RECEIVE THE FOOD ORDERED. Terrible Telephone and delivery service all together. All you want is to have quiet night in with supposedly nice take away but this happened.
    1 person found this review helpful 👍

  • 5/5 smith l. 10 months ago on Google
    I love this place, the food and service is amazing! Many of these reviews are fake and horrible. People do not realise that each item you order is made from scratch, all fresh.That is why it may be time consuming as it's not like fast foods which is what many of us are used to. Worth the wait!!!
    1 person found this review helpful 👍

  • 5/5 Christine C. 5 years ago on Google
    Just ordered a couple of pizzas from Car park and they were delicious. Hubby said his pepperoni hot was the best pizza he had ever had. We collected pizza and the aroma when I walked in the shop was so inviting. We will definitely be ordering from this little gem of a takeaway.
    1 person found this review helpful 👍

  • 5/5 Nina E. 3 years ago on Google
    Discovered this place and it's amazing! The pizzas and pastas are incredible and the portions are very generous! 2 pizzas and a pasta dish filled 4 of us up to the point of busting! Highly recommended
    1 person found this review helpful 👍

  • 5/5 Dean R. 4 years ago on Google
    Ordered on their website, delivery was super fast. Best tomatoe meatballs I have ever had. Pizza was fantastic too! So glad to have found it
    1 person found this review helpful 👍

  • 2/5 Jabeen M. 1 year ago on Google
    One of our favourite pizza places but recently the quality has gone down and it’s such a shame. The past few times it’s taken a long time to arrive and it’s been cold. The toppings are becoming sparse. We want to support the small business but expect a certain level of quality. A note for the owner, please take this in good faith and an opportunity to improve.
    1 person found this review helpful 👍

  • 5/5 alexander m. 6 months ago on Google
    Delicious Italian food. Really friendly staff woth second to none service. Good delivery times and well packed. Really recommend.
    1 person found this review helpful 👍

  • 5/5 Vikas S. 6 months ago on Google
    This is our Sunday night dinner place. We order-in almost every week and this place has never disappointed....food is simply delicious and amazing. Great job and keep it going guys
    1 person found this review helpful 👍

  • 4/5 Tom E. 2 years ago on Google
    I have had several pizzas delivered in the past. Generally good, quick, tasty. Today was disappointing however as it was burnt. The crust was not edible. A shame, as I say, normally reliably good.
    1 person found this review helpful 👍

  • 1/5 Sharon S. 1 year ago on Google
    We have waited 1 hour and 35 mins and still do not have our takeaway!. Quoted 40-45 mins when ordered. Checked our order after 50 mins to be told it had left.. We have just rang to check our order again after 1 hour and 15 mins to be put straight on hold - 6 mins later we are told our food will be here soon !!! Still no food ! The food arrived and driver told us he had only left 8 mins ago . Disgusting service.

  • 1/5 kim 9 months ago on Google
    if i could give 0 stars i would we were scammed of food and money!!!!! food wasn’t delivered after an hour of trying to contact them and waiting outside for the driver the delivery driver went to the wrong house and when we went out to find him, he drive off. We were not given the number of the driver until after he left and we called the restaurant again. We were enjoying a nice night in, with a delivery treat so wanted to order in, but after going to the wrong house, they were telling us to come collect from the store. once we rang them up to request a refund they refused. it’s not our fault they went to the wrong house, we just wanted to eat. It came to the conclusion that we’d only get 50% refund or nothing. We spent like £50 there. Not worth your money or time. We were all very hungry and waiting, I even have a child who was waiting for their dinner and we were just left hungry for over an hour. Had to order somewhere else.

  • 1/5 Paul M. 5 months ago on Google
    Long wait ( but in fairness it was a Friday night ) but... our order was completely wrong!! I called to tell them & they did not seem at all bothered . When I pushed for some kind of apology or compensation i was told they would arrange a small discount next time.... as if we'd use them again. My hope is that my review will put people off using them, that will potentially hit them harder than not being sorry or finding a resolution to our incorrect delivery. Lucky for them we have no serious allergies !. People try elsewhere 1st. Caspari Express as your last resort !

  • 5/5 Melanie C. 1 year ago on Google
    Fantastic food and service really tasty and generous portions the penne Melazane is to die for definitely recommend

  • 1/5 Elyse B. 1 year ago on Google
    Really unhappy with how long I have had to wait for my food! It has been well over an hour for a small order of 2 things! I called the restaurant and they said it was on the way 20mins later and still not here! Poor service.

  • 5/5 Mark H. 1 year ago on Google
    Never had a bad meal from this place, and occasionally travel from where we now live to grab something and sit by the Thames. EXCELLENT authentic Italian take-away and delivery.

  • 2/5 Craig T. 1 year ago on Google
    If you want your takeaway delivered in a reasonable time or something like the suggest they will, don't go here. Had to wait 75 mins for an order that was advised to be 30mins. Called and told waiting for a driver. So they're happy to take your money and then let you wait an age to deliver, because it got busy!! Pity as the food is really good.

  • 5/5 Claire 1 year ago on Google
    We love the pizza here! We’ve tried others in the area and this is hands down our favourite. I am gluten free and this is the best GF pizza I’ve had anywhere. Writing this review after enjoying an amazing American Hot 🤌🏻

  • 4/5 L G. 1 year ago on Google
    Ordered the Quattro Stagioni Pizza and the Rigatoni Floriana Pasta on a Saturday evening. Took around 45 minutes to arrive which was not too bad. The pizza tasted nice.I really liked the ingredients but the dough could be better. I preferred the pasta. It tasted great. The ingredients really complemented each other.

  • 1/5 Reina De S. 2 years ago on Google
    If I could give less than one star I would. These people should be reported for all the wrong they are doing. Not only did I not receive my order but you’ve kept my money. I will write a review on this s**those of a place weekly if I have too. Ensure that you get no customers so you don’t steal from anyone else. I’ve reported you to food hygiene and trading standards and I hope you get shut down in the forceable future

  • 5/5 NutritionalBee *. 2 years ago on Google
    Best pasta and pizza available via takeaway!! Have tried about 4 pizzas, almost all of the pastas and various starters. All fantastic! Delicious and our FAVOURITE place to order from!! Thank you for such delicious, authentic food! Best place on UberEats x


Call +44 1932 224040 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Late-night food
  • Dining options
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ No-contact delivery

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