5/5 Tracy F. 2 years ago on Google
This
was
my
first
experience
of
organising
a
funeral.
I
had
found
2
or
3
other
options,
one
of
those
was
even
a
recommendation,
but
something
didn't
sit
right
in
my
gut
so
I
wasn't
100%
happy
to
go
with
any
of
those.
I
continued
my
search
as
I
decided
I
wanted
an
independent
local,
family
business
that
was
not
part
of
the
corporate
machinery.
I
landed
on
Brunskill's
website,
liked
what
I
read
and
made
contact.
In
my
first
conversation
with
Ed,
I
had
that
feeling
I'd
been
looking
for,
a
content
confidence
that
I'm
happy
to
choose
Brunskill
to
manage
my
Dad's
funeral.
Ed
didn't
try
to
upsell
me
anything
-
something
that
I
noticed
straight
away
with
another
company
-
he
quoted
me
for
what
I'd
asked
for
and
then
also
sent
through
so
much
really
useful
information
on
hymns
and
all
sorts
of
things.
He
was
so
easy
to
communicate
with
and
so
contactable
at
all
times
whether
text,
phone
or
Whatsapp!
He
has
the
exact
right
tone
that
you
need
to
hear
when
you're
dealing
with
something
so
horrific
as
saying
goodbye
to
someone
you
loved
so
much.
Even
though
Ed
has
been
doing
this
for
many
years,
he
does
not
sound
jaded
or
nonchalant
about
your
loved
one,
he
sounds
like
he
cares
and
sympathises
and
empathises,
in
a
genuine
way.
I
cannot
recommend
them
highly
enough.
Much
as
I
don't
want
to
have
to
make
contact
with
him
again
for
a
long
time,
when
the
time
comes,
I
will
be
straight
back
to
Ed
without
hesitation.