So let me start by saying I am one of those people that does not like going to the doctor😢. But I was feeling Ill for a while and since I am new to downtown I came here at the suggestion of a friend. I scheduled my appointment about a week out. The day before my appt I received a text informing me about my appt and FREE parking. FREE? nothing is free in LA. So I went into the clinic and it looked small but they were super nice and welcoming. Then they gave me a clip board and told me to go to the end of the hall and upstairs. So I took the elevator upstairs the door opened to reveal a REALLY LARGE and BEAUTIFUL office. It was busy upstairs but they took me back pretty quick. The doctor came in and she was AWESOME SAUCE! Very nice and explained everything to me in great detail. She E-scribed my meds, and I did my labs in the office and they printed out what I spoke about with the doctor. That was cool because I forget everything, and then I was on my way. By the time I got in my car I had received a text from CVS that my Rx was ready. The whole process took about an hour or so, which is great. Overall my experience was great. Dr Mobasser spent a lot of time with me explaining what I needed and what her opinion was on my condition, she gave orders to the nurse and the office looked to run really well and I got the care I needed. I sent my sister here too and she had a really good experience with a different provider too. Oh yea! My sister started Acupunture here and said the acupuncture is off da chain! What what! Oh I almost forgot to mention they called me the next day to make sure everything was ok. Also when my labs came in I did a video call with the doctor. I didn’t even have to get out of 🛏!

I want to highly highly recommend this place! 👍 Dr. Mobasser is the best doctor in Downtown Los Angeles. Dr. Mobasser is down to earth, straight forward in recommending treatment for my face, and specially not expensive. I came to her for my lip filler, botox and my laser treatment. I am extremely happy with my results. My face looks so amazing thank you so much Dr. Mobasser I will be back soon for my touch up to keep up my results very natural. Love it!!! I will not go anywhere else!!

One day ago. This clinic is very horrible one . They lied at me , I asked them at the reception before I had an appointment if the doctor will allow me to refill my medicine and they told me it is not a big issue. Then I met the doctor or provider and explained to her and she agreed to let me refill my medicine and told me to wait outside and then she send me someone and told me I should do many lab tests at there clinic before she can let me refill my medicine and let me to refill it only for one month. So they lied at me twice . After that I talked to the receptionist and she told me again u call the manager and he will allow the provider to refill my medicine for 3 months but I called them again and again told me I should do lab tests first and they were very rude with me . I will not go there till the end of my life .

Incredibly disappointed with the support staff here. I gave them my insurance ahead of time and they charged full price for an in network service. I've called at least 3 times to ask them to process the refund. Each time the finance person, Virginia, said its coming in the next couple days. 2 months later I'm still waiting for the check. Front desk person keeps transferring me to a dead number when I try to contact Virginia directly. Will never come back.

Where do I begin! When I first moved to LA three years ago I had to begin the dreaded process of finding a trustworthy physician, I had no one to recommend me to their fabulous doctor, so off to trusty Google I went. Thats where I stumbled upon Dr. Mobasser. I saw that she has several great reviews, she was a primary care physician and a Dermatologist. Wait what, did that mean I could knock out two birds with one stone!!! I am all about saving an extra trip to the Dr.'s office, so I gave her a go! Upon first arriving to the clinic I was a bit confused and skeptical due to its unique location in the Fashion District of DTLA, but I will try anything once and gave it a go. Long story short, I was highly impressed with my first visit and every visit there after. The staff is always warm, friendly and inviting when I enter. Dr. Mobasser genuinely cares about the health and well being of her patients and always takes the time to hear all of my concerns. I absolutely love that about her, I never feel like I am being rushed out of my appointment, granted she is busy, what doctor do you know that is not? She will take the time out to hear you and treat you accordingly and with compassion might I add. Last year, I thought I was going to lose my figure after being mistreated and rushed out of an urgent care, I knew I had to go straight to Dr. Mobasser to fix it. She took the time out to listen to what happened, informed me I was given the wrong medication and to stop immediately, evaluated the finger accordingly and gave it the immediate attention it required, she saved my figure (and my stomach from a potential ulcer) and was kind, gentle, and understanding all while doing so despite my screaming and crying! The drive to DTLA to see Dr. Mobasser and her staff will always be worth it to me especially if I am given the proper care, treatment and attention. And YES, there is free parking down the block from the office in a Church parking lot, its not that difficult to find. And since I first started visiting this clinic they have renovated their office, so there are plenty of new clean rooms and equipment.

Horrible experience, first of they are horrible in giving directions into where to park. Had to figure out myself. There is a Male nurse kinda bald with glasses has the worst attitude I seen through my whole life. He is very short tempered, I couldn't hear what he was saying sometimes and he would answer back very rudely bec I didnt hear him. This a medical place they should care about the patients first and not make them irritated. After seeing the provider she agreed on something with me inside her office, after I was waiting for my prescription, she sent her nurse to try to suck more money from my pocket with saying you have to do some tests so we can give you the prescriptions. I asked for my money back but she refused. Avoid this place will give you more stress.

I went to this doctor 3 times. Each time I had an appointment and arrived 15 minutes before my appointment time. Each time I waited a minimum of 45 minutes after my appointment time to be seen. I was told on one occasion by the receptionist that patients are not seen based upon appointment time but order they arrive (with or without an appointment). I was told on the final occasion that there was one patient ahead of me by two different people 45 minutes apart. This doctor does not respect the value of her patients’ time. This doctor also provided terrible service. The doctor told me on my first visit that I needed to have my blood drawn but wanted to try topical cream for a skin condition instead because she would have to request authorization for a blood draw. I asked her to request the blood draw. She prescribed the skin ointment (which would have been $388 if I did not have insurance). On the second visit, my skin condition had improved to the point that it wasn’t bleeding when it cracked, and she wrote in the report that my condition had “greatly improved.” This was inaccurate. She also told me she was going to prescribe a stronger cream and to try washing my hands less and don’t use hand sanitizer. I went back to the pharmacy and she prescribed me the exact same prescription but in a cream form (again would have been $388 if I did not have insurance). The third time I returned, after a very long wait after my appointment, I told this doctor I no longer wanted to see her because she was disrespectful of my time. I told her that she prescribed me the exact same medication for my skin condition and she tried to claim that while the medication in the ointment and the cream was the same strength that the cream was better than the ointment (which is the exact opposite of what she told me on my first visit). The doctor also told me that she never said that she wanted to do a blood draw to determine the cause of my condition. Terrible and UNQUALIFIED!

The doctor I see is great, though I’ve never met Dr Mobasser. The nursing staff, also great. The rest of the staff is challenging. The referrals from this office have been wrong more often than right, and Dr Mobasser needs to take accountability for this failing in a critical step of the process for patients to receive appropriate medical care. I have been waiting over a year to receive medical treatment from a dermatologist…

The doctor & staff are great. I feel very comfortable & love their service. Thanks so much doc !

I’ve been coming here for years. The location is very convenient for anyone in the downtown L.A. area. Parking is free and it’s always been easy to get appointments.

Fast and convenient but they should offer alhambra water for the patients. If they don't want leave it water in the waiting area , then should have some inside exam area. Or offer some small bottle of water if patients need to drink water or vending machine. They just seems like a careless, the location near by there was no convenient store nor small market. Make me really frustrated and Left extremely thirsty . since i was even thirsty when i get there.,

Nost unprofessional office ive ever interacted with. I did everything they asked of me(changing my primary care doctor, list of all my meds, ect) and they never confirmed my insurance so i didnt know i had to call them again. Then they missed my video appointment, and tried to first blame me for their mistake, then a coworker, and made exsuses for not doing their job. I will be reporting them to the BBB, and i absolutely refuse to pay for an office visit that never happened due to negligence.

My son was born here and while the facilities aren't the most updated compared to other hospitals in the Bay Area, we felt very comfortable having been somewhere with such an incredible NICU. The nurses were SO amazing! And the view from our post partum room was all the way out to the water they also allow you to order delivery food, which is great because the cafeteria leaves something (or everything) to be desired.

Highly recommend this medical facility. Their top tier staff makes you feel welcome and confident that you’re getting the quality care that we all deserve.

No one picks up their calls or returns. I’ve been calling for days with no responses or anyone calling me back even after leaving a voicemail. Disappointing. Update: I called back an again, today, December 28th at multiple occasions and it rings then goes to Voicemail. Please do not waste your time with the practice, if you need something urgent or of priority.

I created a Google account just so I could leave a review for this business. It is hands down the best care I have ever received. I went for a general check up and couple of vaccines. The staff is extremely nice and helpful and so is the doctor! I can not recommend this place enough!! Their hours are pretty good - until 9pm and the waiting time very decent (leas than 1 hour for filling out forms and being seen). I will definitely go back and use this facility for my medical needs.

They never answer the phone! I’ve been calling for weeks.

I had to wait one hour passed my scheduled appointment and 45 minutes passed my appointment another time. Do not use this place as your pcp.

Diana was very helpful, and Dr Mobasser is always attentive to my care. It’s rare to find a clinic that makes you feel very welcomed! Definitely making this my go to clinic.

Tentative care and friendly environment. While the surrounding area can be a bit hectic, the staff truly cares about their patients

I am WARNING everyone not to come here for Covid TEST. We paid 150usd for an Antigen test. The service was non existent and the report they issued was not even valid at the airport. Please do not come here.

Dr and staff are super friendly! Love my doctor she is thorough and patient!

My first visit with Dr. Mobasser was the best doctor visit in 10 years. Dr. Mobasser and her staff were very thorough. And, helpful in scheduling further work that I need to complete. Dr. Mobasser has implemented current electronics to a greater extent than any doctor I have ever had in my medical history. Thanks to Dr Mobasser and her staff.

Dr. Mobasser and her staff were quick to see me. The doctor was very knowledgeable and her staff was friendly and helpful.