2/5 Nick 1 year ago on Google
Made
reservation
months
in
advance.
Arrived
and
notified
immediately
our
reservation
was
changed,
and
the
air
conditioner
in
the
room
doesn't
work.
Knocked
$20
off
the
bill,
whoopee.
Should
be
free
after
the
antics
that
followed.
We
drove
quite
a
ways
to
get
there
so
obviously
had
no
other
option
but
to
stay
in
the
middle
of
nowhere.
Not
offered
a
fan.
Stayed
in
the
middle
of
summer,
hot
and
humid,
had
windows
open
due
to
no
AC,
and
screaming
drunkards
on
the
deck
at
3:00
AM.
I
told
the
night
person
about
it
and
he
attended
to
the
issue,
but
unfortunately
drunkard
didn't
actually
leave
for
a
half
hour.
Got
no
sleep
due
to
heat
and
noise.
Said
something
the
next
morning,
front
desk
lady
was
apologetic,
seemed
like
she
was
used
to
hearing
people
complain
and
had
an
excuse
for
everything,
said
she
would
let
the
manager
know
of
our
troubles.
No
communication
from
any
manager
a
week
later.
Pretty
disappointed.
This
is
an
awesome
location,
view
is
great
on
the
river,
room
seems
to
be
newly
remodeled
(by
someone
that
doesn't
do
the
best
quality
work,
door
jam
was
too
big
for
the
door,
but
OK)
but
unfortunately
the
communication
is
poor
and
the
rooms
are
half
working.
AC
should
be
top
priority
in
the
summer,
and
there
should
be
communication
with
the
customer
when
a
reservation
is
changed
so
the
customer
can
make
an
informed
decision.
Also,
doing
construction
in
the
middle
of
summer....
Why?
Why
not
wait
until
fall
or
winter
when
no
one
is
staying
there?
Whoever
is
running
this
place
is
maybe
out
of
touch
with
the
operation
and
is
making
poor
decisions.
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