I just signed my second lease. I love living here with my dog. The property is clean and well kept, as well as the buildings, especially the one I live in. It's a diverse gated community and the people are very friendly. Close to shopping and the freeway. The maintenance staff is awesome and responsive! I place my requests via the mobile app, as well as pay my rent. I've had a few paperwork related issues with the office but they've been resolved. Overall though, it's a great place to live.

We were residents of building 4 for 2 years. Best place ever. Safe, secure, and clean. Repair service was always timely and neighbors were typically friendly. Our dog loved the space and dog park. Only reason we left was due to work changes, otherwise was in no rush to leave the complex.

Stay away from this apartment. It is the most terrible management I have ever seen. You will go home and notice there is some strange mark on your floor. Somebody might go in without your permission. And get an unbelievably high electricity bill. The rental price is much higher than they should deserve. The manager will use the leasing agreement to force you to stay even with that terrible situation. They have many ways to let you pay more than you should. Be careful with their 20+ pages long leasing agreement.

Taking off two stars as I have two issues. Firstly as a guest coming to visit a family member. The attendant was very rude, the man with glasses and the accent. Second the reason why he was being rude, there are two gates when entering one for guests and one for tenants. There are also two signs on each side that say this. The thing is you do NOT know that when pulling in from the busy street. The driveway is very short people coming here for the first time may not know which side or even be aware of multiple gates. The signs are far TOO SMALL to see or pay attention to when pulling in. You can't see them unless you're at the gates already. It doesn't help the signs are dark colored as well. It would be MUCH better if the signs were bigger, a brighter color and moved towards the end of the driveway to prevent any confusion or rudenesss when someone is unaware.

Wonderful assistance during our move into our new apartment, from the entire staff at FOUR SEASONS. Thank you Sylvan Klein

I first like to thank Marie the leasing agent/management staff for all of her assistance. I gave her my request for a unit and she helped me select the best option in my budget! She then made my transaction smooth with moving in as I ran into a mirror delay we were able to continue the process through completion and she didn't show frustration once! I can already tell that moving into the Four Seasons will be a pleasure. The neighbors I’ve met in passing also were nice, even personally welcoming me, and spoke highly of the building.

The place is horrible, we have a dog. She was walking off-leash in the dog area. It says you can walk off-leash. The dog easily went under the fence and bit another dog on the ear (Even I can go under that fence, it was not made safe). After the ear bite(No serious consequences) we were given a 7 day notice to throw the dog out. I first asked that we be given 2 months and leave, then a month, but still refused. I told them to give a month and we will leave, we have no relatives here or a place to whom we can give the dog, the dog will not go out on the street at all. For an hour I begged them to give at least a little time, not 7 days. They said it's not you we want to evict, but the dog. I told them that he is a member of our family and he has been with us for 3 years, this situation happened because of their fault, it is not our fault that the fence looks safe from the outside, but in fact it was made for the appearance of safety. We are still in the process of settling the case and we have contacted a lawyer. Do not come to this place, you will find nothing but blackouts and driving on ice in the parking lot.

Just moved into this apartment complex and I can't say enough about the attention I have received from the staff from day 1. The entire leasing office has been extremely responsive as well as the maintenance engineer in Building 4 (fantastic). I feel at home. Additional Edit (5/26/21): After one month in, I am still very pleased with my choice. Eugene the maintenance engineer is incredible. Always right there to fix anything without delay. Just recently, he took the liberty of bringing two very heavy boxes that delivery folks left outside the building into the package room. Hats off!

This place by far is there worst and most expensive place that I lived in my 11 years of renting across multiple states. I was so happy that my lease was over with this place, and I will never return to live there even if someone offered me money to live there. The management company promotes this place as luxury but there is nothing luxurious about it, their newest building is consistently dirty, hopefully this review will give an idea what you are getting into. Covered Garage: Good thing about it is that it’s heated during the winter, that’s literally the only good thing about it, there is dust everywhere, the management company cleaned it twice, yet there is more dust inside that will make car dirty the next day. Garage door also was broken almost all year around, they keep repairing it and it’s constantly broken, kinda defeats the purpose of having a secured access to it. Lastly, almost every other day you can easily smell people smoking weed in the garage. The building: The building have good amenities, the gym, party area, packages room, and the office room are decent, if you walk through the hallways of the building you will notice every floor is dirty outside the publicly visible areas. Any carpeted areas you will pieces of food or other things left for weeks until the vacuum the said floors. The apartment: We lived in the one of the renovated apartment, I rented the unit and wasn’t able to inspect it or get the keys a week later after my lease started because I was out of three state, first time I inspected there were plenty of issues, counters were covered in sticky oily stuff (never been cleaned before), fridge was somewhat dirty, washer was making super loud noises, dryer exhaust was not attached at all. I notified the management company because the unit was not and should not be inhabited by us and maintenance promptly fixed the issues, however later that night I discovered that the shower was broken and won’t shutoff, called the emergency maintenance, the technician came and told me that they cannot fix the problem because they cannot locate the replacement part to fix it, and basically leave the water fully running overnight, the did fix it the next day. I thought that was the last of my problems but it turned out it’s not, the unit had so many HVAC issues that they replaced it 3 times in the first 2 months, and eventually I gave up because the unit had design issues where it will always stay super hot during the summer even if the shades are closed in all of the rooms (usually it’s around 80F inside the unit), and my family was miserable during the entire summers. And that wasn’t event the last of it, it seems the dryer vents are attached to the bathroom vents as well, in a normal world that would be ok if you keep the vents clean and free from lint, however, I don’t think anyone cleaned any of the exhaust vents in any of the units, if you walk outside and look for the exhaust vents, you will see almost all of them are covered with lint visibly, that caused really bad odors in the bathrooms when we turn the exhaust fan for any of them, and when the dryer runs. The carpet in the second bedroom smelled really bad (smelled like pee) and had a lot of stains in it, I explicitly asked the management regarding replacing the carpet for new residents and their response was that we will only clean it if it’s necessary otherwise we will just clean it, so you can tell how management standards are. You will also see different kind of residents there, my neighbor patio was full of dog poop, you will hear plenty of noisy neighbors, we’ve complained to the management about them multiple times and what they said is to submit and emergency service request so someone can address the noise, even though we just emailed them about the noise and responding to our concern. Also, one of their policies is that if you have to notify them about not renewing your lease 60 days prior to your lease expiration, they will charge you rent for every day you don’t notify them, even though if you evicted your unit a month earlier.

I intend to start my 3rd lease with Four Seasons. This review is triggered due to just completed repair. Thank Goodness for Eugene, the maintenance supervisor. He does an excellent job and always takes time to say hello + lend a helping hand even if busy. Also, Christine my original leasing agent still greets me by name and always with a kind smile. The apartments look fresh, are well equipped and located in a convenient location. The staff works hard to keep common areas clean - from the gym, hallways, elevators, etc. As a negative, I hear music and more from my upstairs neighbor - at all hours. The office declines to speak to this resident. Their suggestion to call the police is not helpful. The lease renewal process has been difficult over the years with significant misunderstandings. Fortunately, the corporate office intervened to resolve matters. A few days ago, I emailed my lease renewal confirmation... despite another price increase. Hopefully, the process will be better this time. There are a lot of apartment communities nearby. Four Seasons is a good option.

I can't begin to express my gratitude to the team at Four Seasons at welcoming me and family. Having lived in similar places all over the world, they ranked in the top percentile on many levels. From being very hospitable, organized, helpful, to friendly. Amazing team!