PETNJOY LA image

PETNJOY LA

Pet store

😠 Worst customer service experience ever both girls were so rude to me and I was just trying to buy my dog a bone they ganged up on me and started yelling at me to leave just cause I asked if they were alright cause she I noticed alot of attitude SMH don't go to this place People often mention great,


Address

637 E El Segundo Blvd, Los Angeles, CA 90059, United States

Contact

+1 323-754-9007

Rating on Google Maps

4.40 (136 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 7 pm
  • Sunday: 10 am to 6 pm
  • Monday: (Washington's Birthday), 10 am to 7 pm, Hours might differ

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ian A. 1 year ago on Google
    Worst customer service experience ever both girls were so rude to me and I was just trying to buy my dog a bone they ganged up on me and started yelling at me to leave just cause I asked if they were alright cause she I noticed alot of attitude SMH don't go to this place
    2 people found this review helpful 👍

  • 4/5 Chaunta C. 3 years ago on Google • 35 reviews
    My hands are clapping for Paula!!!!😀 great customer service and organizational skills!!!! Much much needed in my community Pet store. There's been an INCREDIBLE CHANGE in the store. It's now organized!!! And cleaner!!waaaay cleaner than before. I use to absolutely HATE coming in here due to the filth. Paula i love all the improvements. I'm sure I'm not the only regular customer who noticed all your hard work young lady. You need a raise or at least a bonus for your efforts.... And a few company t shirts wouldn't hurt.😉
    1 person found this review helpful 👍

  • 5/5 Alric W. 9 months ago on Google • 10 reviews
    Sarah and the rest of the staff are Always friendly and very helpful. They are awesome
    1 person found this review helpful 👍

  • 5/5 Savann P. 2 years ago on Google • 135 reviews
    The place is convenient and price is fair. Great customer service and helpful. Found emergency turtle food here.

  • 4/5 Brandi P. 1 year ago on Google • 115 reviews
    They do house delivery they come and clean your tank for $120 come clean your tank, and all that you have good information

  • 5/5 K G. 4 years ago on Google • 37 reviews
    Lady at the grooming she is very sweet my babies love their bath...😍😍😍😍Oso and Babie

  • 5/5 Christian 6 months ago on Google • 23 reviews
    They were so sweet and gentle with my puppy for his first shots❤️❤️❤️💙💙💙. Love the vibe👍🏾

  • 3/5 Tonie C. 4 years ago on Google • 21 reviews
    I like them but they just don't carry the thing that I like for my Dog Neekie

  • 5/5 judy 6 months ago on Google • 3 reviews
    Wonderful place for pets ECT just Wonderful try it

  • 3/5 aylin 1 year ago on Google
    My dog ears are uneven and they did her tail dirty they did my dog so dirty but it’s okay I rate this place a 3

  • 5/5 Mighty M. 1 year ago on Google
    Nice place. Fish and reptiles. Spiders sometimes. The prices are great for fish.

  • 5/5 latanya m. 3 years ago on Google
    Always have what I need,and the service is great.thank you.

  • 5/5 Carl Mitchell J. 1 year ago on Google
    Great employees always so kind and helpful.

  • 5/5 Nicole W. 2 years ago on Google
    Great customer service even if they don't have what you need they most likely can order it for you

  • 3/5 big38rh39 2 years ago on Google
    Soon as I brought my fish home and put in the tank and died

  • 5/5 Henry M. 2 years ago on Google
    Really good place and helpful people very kind

  • 3/5 phillip t. 2 years ago on Google
    They didn't have a variety of fish that I was looking for but they have a good choice

  • 4/5 Ana B. 9 months ago on Google • 2 reviews
    I like the pet shop. But let me tell you about the grooming lady Leticia. She left my dogs hair all an even. She left nothing or her paws, looks like a boy dog and her claws were long when I took her and when I picked her up they were almost the same size like she only cut the tip. I couldn't even say anything because she had left and just left my dog there. The girl from the pet shot said that the lady said she called me a couple of time but she never did, she even told me that she be lying that she calls. I wouldn't recommend her at all. Also, she left all the hair didn't even blow them off. My clothing and my car was full of hairs plus no accessories al all. Not on tiny bow at all.
    1 person found this review helpful 👍

  • 5/5 Iana G. 5 years ago on Google • 1 review
    Love the girls , may be young but carry great knowledge about their animals. Bought tropical fish , I was carefully w/ great patience explained how to maintain them and care for them. So far my pets are doing great + w every purchase you gain points that deduct on ur next purchase. Love the store and the workers.


Call +1 323-754-9007 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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