I don’t think people like their job over there , no one greet you , price don’t match , you ask for products on the shelf they tell you we don’t have it . Very much they’re careless. One star it too much for this place

I used to go to this place all the time the staff was always so helpful and knowledgeable. Today, I would not step foot in there to save my life the staff is rude and not knowledgeable. The markup is just ridiculous on the items. They used to have such wonderful knowledgeable managers like Sam Scott the other Scott now they got guys like Angelo and John who would rather be more confrontational than helpful and are garbage. Steer very clear of this place.

Came in one afternoon and was interrogated and almost was refused to have my brake pad replacement warranty honored by an African American female employee. Don't know if she still works there or not but I would have never purchased the replacement warranty if I knew I was gonna be given a hard time in the future!

One of the staff members was smoking weed in the parking lot.

If I could give a zero, I would! My husband and I brought in my car to have the battery tested. If we needed a new one, we were going to buy one here. The associate that was "helping" my husband handed him the battery tester because he didn't want to come outside because it was "too dark outside". The parking lot is very well lit! We are NOT auto repair experts! Why would we be servicing our car? How would we know what to do? The associate never came out to help us, so my husband went back in and returned the diagnostic reader-battery tester..whatever it's called, and we jumped the car again, and drove to another place. Don't go here.

So going to O'Reilly's almost got me a visit to the dog house. Was on my way home from work and the wife text me where I was at. I told her I was stopping at O'Reilly's. She went ballistic. I couldn't understand for the life of me why. Got home, she started to tear into me until I was able to show her it was an auto parts store. Laughs were had at that point. And the store had what I needed. All was well. Update, still as good as always. Typical parts store. But they tend to always have everything I need. So I'm still ranking them 5 stars.

I stopped in to get some power steering wheel fluid. I had no idea what I was doing. Roberto hooked me up and even helped me add it to my vehicle. My car was so happy with the new fluid. It drove great. Thank you!

They sometimes have things AutoZone doesn't have and other car stores. Sometimes, the prices are a bit better too. You just have to shop around and ask for pricing. Pretty decent store and have good selections of autoparts and miscellaneous things you might need for your car.

I needed to get my car battery checked. Called O'Reilly about 9am and found that there was no need to make an appointment and no wait. Came in about 30 minutes later and met with Ivan. He had me pull the car to the curb, diagnosed the battery (which was bad) and swapped it out for a new one in minutes. Batteries nowadays are in a fixed price market. It wasn't a deal or overpriced. It was the same price as everyone else's 3 year battery. Best part was dealing with a really nice employee and getting great service.

I put air in my tire and lost the cap 🤨. I went here to get another one. The salesman was very helpful and kind. He went above and beyond, in my opinion. He came to my car, took another cap off to check the size, then after my purchase, put the old and new one on. Simple process that he didn't have to do. My experience was wonderful. I will definitely go back.

If it wasn't for the phenomenal staff, I wouldn't have even left a review. Had a very I formative conversation with one of the cashier's here. It's people like the one I spoke with that keep me coming back to stores. Friendly workers are the key to success! KEEP IT UP GUYS!

great customer service and pricing was good & installed the new parts on the vehicle. NO PROBLEM... I will buy from them again

Sales associate was very rude and down right nasty! It makes me wonder what were the lies this female said in order to get hired. I wouldn't send my worst enemy there.

Thank you guys for your professional service

Pick and fast service don't hardly be crowded I never went in and it was crowded if you live in Orland Park