1/5 Oscar 7 months ago on Google
Went
in
(around
5:30
pm
on
Friday
5/26/23)
because
I
had
some
difficulty
breathing
and
was
interviewed
quickly
and
had
blood
drawn
and
then
was
taken
to
an
emergency
department
(ED)
room
to
wait
for
a
cat
scan
because
of
my
history
of
PE
and
blood
clots.
The
wait
for
the
cat
scan
was
not
too
bad.
But
waiting
for
the
results
took
a
while.
Almost
an
hour
and
a
half.
The
cat
scan
results
came
back
showing
no
PE.
But
then
I
needed
to
get
an
ultrasound
to
confirm
no
blood
clots
in
my
legs.
The
wait
for
the
ultrasound
took
almost
three
and
half
hours
and
maybe
even
longer
since
by
this
point
I
was
in
a
time
fog.
Finally
got
the
ultrasound
done
and
then
had
to
wait
for
the
results.
This
is
now
past
midnight
and
finally
the
doctor
came
over
to
tell
me
no
clot
in
my
leg
which
was
a
good
thing
obviously.
Now
I
had
to
wait
over
45
minutes
to
get
cleared
and
to
have
the
blood
letting
stuff
in
my
arm
taken
out.
But
it
seemed
like
no
one
was
paying
attention
to
me
and/or
where
I
was
in
the
process.
And
now
it
was
12:30
a.m.!
I
called
the
nurse's
station
(even
though
my
room
was
directly
across)
to
see
what
the
hold
up
was
with
my
discharge
and
I
was
told
that
someone
would
be
over
soon.
Well
soon
is
a
relative
term
at
GW!
At
no
point
in
time
during
this
ordeal
did
anyone
offer
me
water
and/or
something
to
eat.
The
only
person
that
seemed
interested
in
me
was
the
admin
guy
that
showed
up
with
a
bill
for
over
$3,700
(maybe
they
charge
by
the
hour!)
that
had
no
details
and
I
was
required
to
pay
my
co-payment
on
the
spot.
In
hind-sight,
I
should
have
refused
not
only
because
there
was
no
backup
detail
but
because
of
the
lousy
treatment
that
I
received.
I
practically
spent
an
entire
shift
at
the
ED!
Someone
should
track
a
patient
from
the
minute
they
step
in
and
through
the
process
and
help
them
manage
the
process
in
the
emergency
department.
If
there
is
staff
assigned
to
do
this
now,
they
miserably
failed
me.
Update:
The
so-called
“Patient
Advocate”
team
is
as
inept
and
uncaring
as
the
poor
service
I
received.
I
basically
received
a
form
letter
response
not
specifically
addressing
the
issues
I
raised
and
told
to
go
pound
sand
after
I
asked
for
a
detailed
response.
Go
figure!!!!
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