1/5 Nicole B. 1 year ago on Google
My
experience
at
SMH
ER
this
past
week
was
in
one
word:
Inhumane.
For
many
years
my
family
has
loved
and
been
served
well
by
Sibley,
and
as
such
we
have
been
glad
to
both
donate
to
them
and
solicit
donations
from
others
on
their
behalf.
However,
my
recent
experience
within
their
ED
was
unacceptable.
I
arrived
via
ambulance
presenting
with
severe
COVID
symptoms,
including
stridor
and
inability
to
breath.
Upon
arrival,
I
was
greeted
by
an
angry
nurse
berating
me
with
the
question
of
“Why
did
you
come
here
from
Mclean?”
I
was
then
left
unattended
in
a
room
for
hours
on
end,
with
my
oxygen
falling
to
dangerously
low
levels,
alarms
sounding,
and
no
one
came
to
check
on
me.
I
double
checked
to
see
if
patient
vitals
were
being
monitored
behind
the
nurses
station
desk:
they
were
NOT.
Simply
put:
my
symptoms
were
made
worse
from
going
to
the
ER
and
also
were
not
treated.
Not
once
in
5+
hours
did
someone
check
on
me,
apart
from
to
take
blood
or
perform
a
test.
I
asked
for
help
to
the
bathroom
and
no
one
ever
came
so
I
myself
had
to
unhook
all
cords,
monitoring
devices,
and
IV
to
go
to
the
bathroom.
The
only
person
that
acted
with
any
empathy,
care,
or
concern
was
the
ED
Doctor.
Everyone
else
was
cold,
harsh,
and
dismissive.
Nothing
about
this
experience
was
“compassionate
care
in
a
comfortable
environment.”
The
experience
was
appalling.
When
I
left
and
was
given
my
paperwork
and
labs,
I
was
furthermore
shocked
to
find
dangerously
abnormal
labs
that
were
neither
discussed
with
me
nor
factored
into
the
minimal
care
that
was
administered.
My
PCP
was
also
appalled.
Sibley,
my
family
and
I
are
extremely
disappointed
in
you.
We
expect
better.
Reader:
as
once
big
fans
of
Sibley,
we
can
confidently
say
do
NOT
come
here
for
emergency
care.
Do
yourself
a
favor
and
go
across
the
River
to
Virginia
to
be
treated
with
compassion,
empathy,
and
competent
care.
8 people found this review helpful 👍