Here at HUH for the first time for a dermatologist appointment. When I walked in the front door, the man behind the information desk called me over and gave me a sticker/badge to wear inside the hospital. I said it was my first time here and was looking for Suite 4300 to see the dermatologist. He mumbled something under his mask, and I asked him to speak up as I couldn't hear him well. He mumbled again and I had to ask him to speak up a second time. Finally, he spoke loud enough for me to understand I needed to walk to the back of the building and take the rear elevator up to the 4th floor. Once I got to Suite 4300 it wasn't much better, unfortunately. The two ladies behind the check-in counter looked up when I walked in and then looked back down at their paperwork. I walked over and said "Hi! I'm here for my appointment to see.." and was immediately cut off. One of them said, a bit curtly, "We'll be with you in a moment" and went back to her paperwork. I stood there for a few minutes until one of them put her papers aside and asked me for my name and ID. I got checked in pretty quickly after that as I had filled out all my info online ahead of time. I was then brought into the back within a few minutes by the nurse. From that point on, it was smooth sailing with a really great nurse and doctor experience. Solid appointment overall, but the first two interactions I had with the information & check-in staff both felt awkward. It was like I was bothering them by just being there doing what one is supposed to do when they come in for an appointment. First impressions matter, and I think it's important for any hospital to staff those frontline positions with friendly and helpful folks.

I don’t even know how this hospital is still open. My grandfather was having a heart attack and when they told him that they were taking him to Howard hospital he stayed home. This place has no empathy at all. The staff is rude. Lazy. Disrespectful. The emergency room acts as if you are an inconvenience by actually going there. Nobody has phone etiquette and manners. Whoever the man is running the emergency room has no business dealing with people. I legit hate this hospital and only go if I feel like Im dying. If you read this PLEASE GO TO SIBLEY HOSPITAL THEY ACTUALLY CARE.

I was there this month. May 2022. The ER staff was efficient, patient and kind. The emergency room was clean, even the bathrooms were clean. Security was alert and understanding. My brother was a little loud and vocal and the security guard was very understanding. He said my brother is just worried about me. That was awesome. The staff that checked me in was ok. The triage staff was excellent.. Thanks so much for a job well done. The Doctor techs and nurses were professional and comforting.. Thank you so much

The biggest mistake of my life going to this hospital. I was in the car in an accident Ambulance brought me to this place I was there for only 2 hours. I walked to my CT scan room. CT machine had blood all around. This place is very filthy. Tons of HIPPA and OSHA violations at this place. None of the staff was able to answer my questions. On top of that, they took over 4 months to send me my hospital bill. but the Physician's bill came within a month. I called this place to see if I had any pending bills, and they said no. so I settled my case with my car insurance. After 5 months this hit me with $ 26,577. I called accounting they said due to COVID-19 things were slow so I must pay this or send it to collections. Any advice on how can I remove these charges or make them less? Thanks

If I could give this hospital a 0. I would do it. If I could give it a negative 100, I would do it. Do NOT come here. I'd rather die at home than in here. They have roaches in the patients room. I have had to call over and over just for some of the God awful nurses to give my partner their pain meds on time. They don't even bring patients water to have..if you ask for something, you have to wait an hour or 2 just to get it. I hate seeing my partner be in so much pain and agony. The first 2 days there, they did not wash my partner. I did it myself. I've even gotten to the point of bringing soap to ensure he gets cleaned properly. This is one of the most filthiest and unprofessional hospitals. If students are learning here, I'm scared to know they came from this place if they ever operate anywhere else. Save you and your loved one a trip straight to a casket and STAY AWAY from this hospital. Anywhere in DC but here. This is the new DC GENERAL for anyone who remembers what happened to that. I really wish they would bring back Providence. The doctors they have there now, are immaculate. It could be a great place if it reopened as an actual hospital and not clinic. And lives would be saved and people would get good treatment. But don't you bring none of them nurses from Howard. Please let them stay over there because they DO NOT CARE.

This hospital needs mass rehiring across the board. Poor service and lack of professionalism, even with upper management. Don’t bother calling cause they won’t answer the phone or return calls when you leave voicemails. On the rare occasion someone does answer the phone, they’re usually NOT helpful and will transfer you around or forward you to non-working numbers. Management is no better either, as they have very little remorse and do little to nothing to assist or improve. The wait times are long, even when you have an appointment, you’ll likely wait at least 30-45 minutes PAST your appointment time with NO updates. They seem overwhelmed all around but that’s no excuse to be rude to patients. Although it is one big hospital, the interdepartmental communication is nonexistent. Their computer systems are outdated and also don’t connect so expect a lot of physical papers and walking back and forth to admissions, insurance and whichever departments you need to go to. Important to note: No waiting room for surgery. Not all departments do appointment reminders (most DONT)

Understaff , rude bed side manners! They don't like people who speak up they will definitely make it known that they don't personally care. This is just a job to them. If your loved ones have to come here be sure to hire a lawyer as well.Also This place is not stocked with proper supplies for patient care. I've caught nurses in a lie way to many times about simple things like "when was the last time we checked vital signs?" Sitting their all day with my loved one they still continue to lie to my face. They have false documents I have my own proof and will be contacting human resources.

Horrible experience trying to schedule appointments here. Had an appointment scheduled for a certain day and time, scheduling staff at the hospital scheduled it for a different day, where I could not attend, and yet they expected me to keep that appointment. The staff let me know that if I wanted to reschedule, they had no availability for a month after my initially scheduled appointment. Spoke to a Ms. Mason and a Ms. Freeman, and while they tried their best to help, the entire process led to being on hold for 3+ hours, and ended up not being able to schedule an appointment. Overall would not recommend anyone even try to set up appointments here.

Sad. Truly sad. Front door staff member was noticeably drunk. You could smell the liquor on his breathe, blood shot eyes, no customer service, talking with coworkers instead of leading patients and guest..and giving out wrong information at the front desk. Get to the floor advertised online for the Dr. Appt. it's wrong. Told by two nurses, I'm in the wrong building. Walk next door, and then was told, I was in the right building the first time. Go back to the hospital get to the Endocrinology department. This lady is literally losing her breathe and throwing up in the waiting area. We're signaling the nurses and front desk to assist. They were busy in their cell phones and talking amongst each other. This lady is literally coughing, chocking, vomiting NOTICEABLY. We're like please help her...one of brushed me off thinking I was asking to step in the hall. I'm like lady, NO someone is literally out here struggling to breathe.. HELP HER! They were acting clueless and sat there at least 2 minutes before they helped her to ER. It was the craziest thing I've ever experienced at a hospital. I won't be back. I wouldn't send a pet rat to this hospital. I'll just redo the whole Dr. appt at another facility.

I made an appointment 2 weeks in advance (their soonest available time) but they never actually made the appointment. I asked to speak to a manager about it and they claimed there was no manager there. They aren't open most of the time. The list goes on and on. I can see why students were protesting the University. Their administrative support IS terrible. Never again.

I have never ever been in a hospital that was so dirty. There was not ONE clean bathroom in the building. Men and women SHOULD NOT use the same bathroom. The floor was disgusting. I went to three floors before I found a clean one NOT sp clean one. HOUSE KEEPING IS GHOST. The ANCESTORS of this hospital is turning OVER in their grave. RATE NEGATIVE 0..NO STARS

I am very grateful to The maternity team. They did a great job with me, they treated me super well and helped me in what they could in labor. Many thanks to nurse Lucy and all the maternity and gynecology doctors and nurses. Very good service, I would surely return to this hospital.

Not even a 1 star they are the worst hospital to go to. My mother fractured her leg it took her hours to be seen and she was taken by the ambulance. She had surgery afterwards she finally received a room they let no family members stay the night what a shame. My mother doesn’t speak English they had no one on the floor to assist her so she wasn’t able to communicate when she was in pain. The head nurse refused to speak to us and the doctors have no manners no compassion to really assist. They discharged my mother w out speaking to her aid nor the company they refused to give her a hospital saying that the insurance wasn’t approving it when at Washington Center she in her condition would’ve had it delivered. They kept her discharged after two days of surgery I had no help not even the social worker there did her job. I spoke to her aids company and they agreed that Howard didn’t reach out to them because they would’ve never allowed my mother to be discharged w out getting the things she needed to be placed in her home. My mother 85 was in so much pain the nurse that attended her was upset that my mother was being treated as a bed not a person who’s 85. We didn’t even know she was going to be taken to Howard because I use to work there and there’s no way in Jesus name we would’ve allowed her to go there. That hell whole is opened for the name and that place is falling apart and it looks like a nightmare movie from the 70’s. If you have an elder parent don’t ever take them to Howard I worked there and still take myself to Washington because of the care that if given no way.

Good afternoon my name is Rhonda I am 3months pregnant on Sunday January 16 2022 I couldn't breath, I couldn't drink, couldn't eat, or keep anything down for 4days so I decided to attend the emergency room witch was Howard university hospital. When I arrive to the emergency room my husband and I we didn't know how the rules and regulations was we didn't know he couldn't sit in the emergency room with me . But nurse Tiffany was going make sure we found out very soon. At this point we sitting waiting to be seen! nurse Tiffany never told us he couldn't stay instead she go get officer Jones to come remove my husband witch I thought was a little extra . So as he quietly walking my husband out the door I said out loud but to myself that's why I like Washington hospital center better ...nurse Tiffany decided to say real loud from all the way behind the curtain she was working we'll why you come to this hospital if you don't like it go to Washington hospital. I said ms. I wasn't talking to you so please stop talking to me like that's your job she takes apon herself to go get doctor as if I was about to hurt her . To put me out the hospital the doctor didn't see what happen he didn't get both sides he immediately says get out I'm not working on you he was the only doctor there and they put me out the hospital as bad as I felt I just took the names down that's how I know who was involved. doctor Brian put me out and of course i had no choice but to go to Washington hospital center where I recovered and was treated nice . I never thought I would experience anything like that in my life. But I wanna thank officer Jones for being so respectful to a pregnant sick woman .

Not gonna lie when I was sitting in the waiting room with my head leaking from a huge gash I got from slipping on my own pee, I decided to check the reviews on google. After seeing the measly 2.4 stars, I was scared they were gonna make my cut worse or even forget about me. I was completely wrong. Service was efficient. The nurse was really kind and she stitched me up effortlessly. Would definitely come back if I slip on my own pee again. Thanks guys.

This is written purely to stick it to the staff who refuse to answer the phones in a timely manner. Good luck trying to make an appointment... either hire more staff to take care of your patients or hire a staff that actually cares.. or close the hospital and turn into a facility to house the homeless. 4th world country rating from me... meanwhile I left word with Mrs Freeman at the complaints department.. hopefully she will get back to me..

I called with concerns about my niece and when I asked questions the front desk clerk in 5 East disconnected my call. She was already rude but to disconnect my call took my poor experience to another level. The charge nurse gave me 5 different reasons as to why the call ended so that told me why she was so comfortable with disconnecting the call. Howard staff from the nurses to the front desk clerks need to do better. It’s always something at this hospital. If you can avoid going there I suggest you do.

In my opinion this practice is a nightmare to work with and Howard University should not allow them to use its name! HU has a strong and respected reputation and this practice tarnishes their name. As of today, and apparently for some time now (although they will not effectively communicate this) this practice does not have the necessary credentials to do certain procedures, tooth extraction being one of the procedures. I would encourage anyone wishing to use this practice to FIRST start with your insurance company and ask your insurance company if they are an authorized dental provider. Taking this first step will save you time and frustration. This dental office will tell you that they accept your insurance but they will not tell you that your insurance does not accept them... lol!

I would put zero stars if it was an option. They didn’t give my baby enough medicine when they pulled her tooth. Howard dentistry pulled my daughter teeth out her mouth a few years back. She was screaming like they were torching/ killing her, everytime I tried to come in they’d blocked the door. And say she was okay. It’s was 5 of them in there with her They held her feet and hand down she was only 6 yrs old at the time. It was so heartbreaking 💔 to hear her screaming and kicking and fighting. I feel like I should have done more to stop them😫 5 yrs later she rather suffer through a tooth ache then go to the dentist all b/c she said she felt every inch of the pain they didn’t numb her. She just telling me this the other day. I bust out in tears b/c I know I couldn’t have went through that pain. They torched my baby and I remember her screams like it was yesterday and them locking and blocking the door way so I couldn’t get to her😩🥲 the absolute worst dentistry I have ever been too I would not recommend anyone to bring their child to Howard dentistry.

I had my first born Son at this Hospital and I was spoiled. The Doctor's, Nurses and staff were extremely helpful that I thought this is how a woman that is pregnant should be treated. I had my daughter at Shady Grove, and boy, the differences were extreme. I thought the level of care at Howard will be expected at other facilities. The staff at Howard treated me like a real person, they were caring, accomodating and I felt I was treated as if I were one of their family members. At other hospitals, I was just another patient. Please do not talk bad about Howard, they treated me extremely well in a difficult situation.

I don't think I've ever written a 2 star review for anything, but this hospital wasted so much of my time I felt compelled to. As an anecdote it took me 17 days and ~8 calls to get a refill for my already prescribed heart medication, and they then charged me for the call. Expect to wait 30-90 minutes before your appointment. I've been hung up on more by this hospital's staff than the rest of my life combined. Things I've been hung up on for asking: if there is an online portal where I can see my lab results, if I can pay my bill online, can you email me the prescription the doctor assigned. The doctor was pleasant and fine but the staff were truly subpar.

Horrendous. Never again. The most disgusting hospital we have ever been to. 95% of the staff hate their jobs. They are rude, unknowledgeable & uncaring. That said, the 1 star is for Nurse Chandler & Alvin. While their coworkers sat at their desks & played their very important video games in an over the top busy ER they covered for them with expertise! We were questioned over & over about the validity of our symptoms as well by the other staff.

I always recommend the oral surgery dept at Howard, though I went years ago they did such a wonderful job that I was eating in no time, healed pretty quickly and it was really painless. I believe walk-ins were Tuesday’s so I walked, was seen and left! Definitely didn’t expect things to go so well-being as though I had to get my wisdoms pulled but I never even felt any pain!

So unprofessional these guys never pick up the phone and when they finally do it's never a dentist in on that day its crazy do yourself a favor and go some place else 😡😡

I gave birth on 12/20/2023. Many nurses and doctors were nice/ well-rounded, others could have been different. Unfortunately, shift changes were difficult for me because these professionals were not communicating with each other as they are suppose to. My experience was overall bad but I tried to stay positive given the fact that my son was having seizures and no one told me of the episodes until 3 hours after they were happening. I asked what the procedure was from what I believe was the supervising pediatrician at the time, Dr. Wonodi. It was stated (while another professional stood witnessing our conversation) that it was more important to take care of the patient first then notify family. This is understandable if the patient was an adult, this was a newborn and the mother (myself) was only around the corner from the NICU. It was stated that it was so “busy” but that it was an “emergency.” An emergency is enough to notify the parent within a 3 hour period when I’m nearly 15 feet away from the NICU. I also pondered if anyone would have told me if I ever asked to see my baby, timing that the episode “started” 9am, timing that I asked to see my child was 12pm which Dr. Jane was the pediatrician in the NICU at the time. This was heartbreaking that I wasn’t able to see him at first due to being placed on a medicine that causes extreme fatigue, but it was more heartbreaking that my sister could not bring him in due to his condition which I did not know of. Dr. Jane came in stating she wanted to give me an “update,” it’s not an update if I was never notified in the first place. This experience was rough and the NICU should consider better supervision. Next, I was not given directions on how to take care of myself when it pertains to stitches, symptoms to look for pertaining to infection, etc. I was sent home with info on preeclampsia of course because it must’ve been more serious. I also noticed few doctors or nurses walking around with no identification in sight. I actually explained to one nurse about this because I didn’t know how to explain who the doctor was that came in and asked me questions. With this being said, I also thought it was important that no one cared to pick up my items which laid on the counter from the night before I was discharged. (blood work) and these other items in my room given the fact that I believe it’s a HIPPA violation to leave these things around unattended where they can be slipped out of the hospital and into the wrong hands.(pictures to show). I was also bedridden for those days and it’s understandable that the nurses did not want me getting up but who wants to sit in their own blood on top of sheets of disposable paper products AND can’t shower or wash/wipe at all and you’ve been there for two days?(I was not given or offered any depends or sufficient bottoms when I needed them the most) I had to complain which only made me seem ignorant. I think the worst part of this all was the fact that I only wanted to see my son and no one cared of this fact being as though he was being transferred to Childrens Hospital. Instead, I probably portrayed this angry new mom but in turn, I was concerned for the newborn child I just gave birth to and only held for 10 minutes before he was taken from me to go to the “Transitional Unit” which he ended up in the NICU without my knowledge. Thank You to all the nurses and doctors who shared support and care in taking care of myself and my son.

The worst experienced ever, I had a wisdom tooth extraction and spent more than 2 1/2 week in pain .The staff was not helpful. I will never go back.

I’ve called maybe around 76 times to make an appointments with my mother and only once did they answer. And when they did this is how it down 1-“ hello, how may I assist you today” 2-“hello, I was wondering if I can get an appointment 1-“hold on a sec” (20 minutes later) She Still didn’t come back so I just hanged up on her. I think it’s best to go over and to schedule an appointment to yourself.

I go to this hospital cafe a lot and it is normally a pleasant experience but yesterday (5/15/22) I came and brought some grapes. After eating a few, I realized that some of the grapes had mold in them. I checked the label to see that these grapes were 10 days expired. I returned the next day and checked the other grapes and saw that the label had been removed so customers could no longer see the expiration date.

My father recently went to Howard U Hospital because he was having trouble breathing. The ER did not provide care as urgently as they should have. Most hospitals prioritize patients with breathing problems (especially when they have underlying conditions and a history of lung problems) but Howard did none of that and he sat for 2+ hours without care. He ended up going to Washington Hospital Center and receiving much quicker and better care. Don’t take your loved ones to Howard.

One of the worst hospital experiences I have ever had. Long wait time. My pain was severe and they left me in the middle of the er floor for 30 minutes. I will never come back here. I hope they can fix their procedures soon. Sucks that patients have to suffer because they can’t do their jobs correctly. And also terrible Bedside manner, all of them!!!!!!

I was treated for a head injury in April 2021. I had a really bad experience here. When i regained consciousness the FIRST THING I was told was that I had been in a car accident. Even in my delirious state I knew that that was not what had happened (I fell and hit my head while running and then passed out). For weeks after my accident I was unsure if I had been in a car accident or not and have had recurring nightmares about the experience. When I was there, I was really scared and one of the nurses made a joke about me dying when I asked if I was going to be okay after learning that I was being treated for a brain bleed. I wish I was exaggerating. I was told I would be discharged at 8am but it took until 1pm for me to be discharged. I was told that I would be given something to eat after an MCAT scan at 5 am and was not given food until 12 pm after asking multiple times for something to eat after not eating for over 16 hours. They also removed over $1000 worth of gold jewelry from multiple piercings I have while I was unconscious and it was never returned to me. I was told it was lost. Super sh*tty place to be.

Horrible hospital, such a rip off, billed me twice for a service. Still haunting me with the second bill even though I DID pay my bill. Also billed me for tests they never performed Just because one or a few employees did not do their job, I have to fix their issues. Go to any other hospital but this one. HUH 0 out of 10. I'd rather sue them and pay a lawyer than let them rip me off. AND CHECK YOUR BILLL.

This hospital is the absolute WORST!!! I've been in healthcare for many years. I have been calling from another hospital trying to obtain patient records for continued patient care (which is vital). The staff there just simply does NOT care! The rudeness, unprofessionalism and lack of knowledge is truly appalling! I've never seen anything like it.

We was referred here for the ultrasound and labor and delivery service. The ultrasound department is really nice on time and professional to both parents. The labor and delivery department was outstanding the rooms was clean and updated the nurse even set up a sleeping area for me ( Dad) which was really nice and made sure I was comfortable. the nurses was professional and compassionate with my girlfriend when she was in pain. the doctors did a really good job with the delivery of my daughter they even let me help which was cool. Then we went to the postpartum section which needs to be updated like it was a hole in the wall and the father only got a recliner chair but the nurses was so nice and caring especially the night nurse name Tigist with the birth of our daughter. Even the register and social worker was really nice and helpful. But the food to patients rooms need improvement she didn’t even eat it I always was bring stuff in for her. I would recommend this hospital to have a baby at

Useless hospital and services. I tried to call their operators for some information and they have the most useless system ever. No possibility to contact via email, phone operators not understanding your request and even hanging up on you. As an international who had to use this hospital for an emergency during a trip, this felt like a third world country hospital, very unwelcoming, confusing, and the employees are simply not prepared with dealing with international people who may be unfamiliar with how healthcare in the US works.

Very bad service to make an appointment for radiology, it takes almost 1 hour to attend to you and I saw someone who speaks Spanish and they tell you, no, he will call tomorrow and I have been calling since Friday and the answer is the same

I will never ever go to this hospital again first was on emergency room floor for a day and a half on that floor they was not attentive stating all the time be right back all of them came back like 45 mins.Then the people in break room was cussing loud I could hear in my room saying every cuss word they could several times they was about to figh Moves 5th they was more attentive only thing I hated like needing to use a mirror to shave no light look like it was broke forever and begging for a new gown finally offered me socks like time to go. A HOT MESS!!!!!!!

My daughter came by ambulance after being hit with a car. They never triaged her and sent her to the waiting room for 4.5 hours. By the time the PA looked her over and called the trauma team, the first question the trauma intern asked when she came in the room was, why wasn’t the trauma team notified. That’s after being gaslit in the waiting room when I’m asking if it’s standard procedure for a car trauma patient to wait for hours. When the trauma Dr and I tried to ask questions his response was “ I don’t know anything they are just calling me” and that was an hour after the trauma intern checked her out. Also they didn’t take nor 1 set of vital signs even after administering a narcotic. The hospital was dirty. Used IV’s and blankets just littering the emergency room waiting rooms and hallways. The worst care I have ever received.

I was recently seen for a PFT test. I would be remiss if I did not give Mrs Gete her due diligence. She was sooo pleasant. She accepted me in spite of me being two hours late getting toGeneral. I thought my appointment was at 10:00 when it was at 11:00 and it took an hour to get through Admissions (thats a whole different review. But being this late, she went into her lunch hour to take care of me and she did it with such a pleasant attitude. I truly appreciate her. She made me think twice about changing my place of care due to the awful 😕 experience that I had in Admissions. Thank you sooo much Mrs Gete.

On March 13th 2021 I was scheduled to give birth to my daughter and we arrived on time and there wasn’t no doctor on the floor until the next morning. Following that they continued to want me to have a c-section which I refused. The bed I was on was broken and the feet rest didn’t work. Well during pushing my daughter out two days later the foot rest broke completely and my legs dropped while I was pushing which caused the epidural to turn and almost fall out. I know have severe nerve damage to my right leg and can’t feel it from the knee to the inner thigh. I have a lawyer involved and plan on going all the way. I had to stop breast feeding because of the medications they had me on. Absolutely horrible

I took my mom to get checked out after she fell off a bicycle and hurt her ribs. She was checked out, had an EKG and an x-Ray and was given pain meds. Everyone was really nice and helpful. We came at around 8am so it wasn’t super busy.

My daughter came to the hospital emergency room on Friday last week, and I am very disappointed that they haver her there from 11AM until 6 pm,didn't say not thing to her, a hospitalt i have her in! And she have her children there too! You nurses need to care a little more, i don't know if I will recommend anyone to this hospital if y'all don't change.

Hospital was a disgrace. Lazy nurses, didn't care to my Mother.They told me to wait 45 min. They had me waiting 2 and 1/2 hours just to go see her. Afterwards the nurse made us wait another 2 hours, she would never show up, until i asked for her. The nurses don't care about their patients. My Mother told me that a nurse mocked her, in her belief in christ. The nurse offered her help to walk to the restroom, My mother replied with "god will help me walk." and my mother ended up falling. The nurse then replied with "where's your god, now" truly disgusting, very unprofessional, & just plain off rude. Didn't get the doctors name, but never going to this hospital again!

Howard Hospital has served me and the community for generations and the staff is dedicated to helping patients with good health support when they leave

The operator Danita is rude and unprofessional. She is a stain on Howard’s name and she needs to be terminated. She doesn’t listen, overtalks you and puts you on hold when she loses patience. She works in a hospital not a call center she needs to be trained. I will be calling the joint commission about my overall experience and what I saw while I was there. This call would have never been placed if Danita wasn’t nasty,

My recent visit to the dental clinic at Howard University Hospital was an outstanding experience. The team there, led by highly qualified professionals, exhibited the highest level of expertise and professionalism. From the moment I walked in, I was greeted with warmth and a reassuring atmosphere that set the tone for the entire appointment. At the dental clinic, I was seen by Dr. Hana Lim and it was nothing short of exceptional. Dr. Lim represents the pinnacle of dental expertise and professionalism. Her impressive credentials are only outshone by her remarkable ability to connect with patients on a personal level, ensuring a comforting and trust-filled experience. From the onset, Dr. Lim was attentive and meticulous, showcasing her vast knowledge and proficiency in dentistry. Her approach to care is comprehensive; she is diligent in her assessments, and her ability to blend cutting-edge techniques with time-honored methods is truly commendable. The precision of her work, coupled with her commitment to patient education, made my visit informative and transformative. Dr. Lim’s dedication to her patients' well-being was evident in every interaction. She displayed an exceptional bedside manner, and her treatment was both gentle and effective, reflecting the highest standards of dental care. It’s rare to find a healthcare professional who can inspire complete confidence while also providing a comfortable and calming atmosphere. I would wholeheartedly recommend Dr. Lim at Howard University Hospital to anyone in need of dental care. Her extraordinary skill set, combined with the clinic’s advanced facilities, assures that you are in the best possible hands for your dental needs.

Refusing to institute universal mask mandates during the second largest wave of COVID-19 that we have ever seen is malicious. Howard puts profits over patients.

We had the misfortune of having both Neha Sullivan and Oghenetega Esegine assigned to my mother. The first miscreant responded to my question about my mother’s labs by telling me she didn’t know and she didnt memorize them. What a ridiculous vile thing to say to a worried family member. She refused to acknowledge her nasty snarky disgusting behaviour. The Esegine one is barely out of residency and doing an incredibly poor job. She was unkind, crass, cruel and disgusting like her colleague. She refused to come and talk with us for hours. Just an awful individual. I hate that either of these vile disgusting miscreants had any part in my mother’s care

From my 9-month journey of broken ankle and healing at Howard University Hospital in 2022-2023. The EXCELLENT: Surgeon Shelton A. McKenzie, MD. He is brilliant and open-minded. The other EXCELLENT: Doctors, resident physicians, specialists, interns, staffs, and nurses in the Department of Orthopaedic Surgery, Department of Anesthesia, and in the Emergency Room. They are excellent in service and care. The BAD: Couple of nurses in the IV Room AFTER my surgery on May 22nd, 2023. They are impatient, incompassionate, unprofessional.

I waited in the waiting room for over two hours and when I first arrived there two women here one hour later they are seen and gone but I’m still waiting so I’m wondering what is going on if the two people in front of me are gone I’m the next person. The staff are not very friendly. I gave it a two because although he took forever to see me one of the nurses were very nice and the other nurse he was very nice also. Also the people at the desk take forever to check you in and they are very unorganized.

I was referred to see a specialist by the specialist's former colleague. It's now clearer why I've NEVER voluntarily went to HUH. Upon arrival at the information desk, a new employee starting that day came to work with a hood bonnet on. I heard her say to the person at the information desk, "I'm a new employee starting today." I looked with raised eyebrows. I walked off to get the elevator, another young lady in scrubbs is waiting also. Once the elevator doors opened, she attempted to enter side by side with me, pandemic be damned. I get to the specialist office and check in. While sitting completing two forms, I witnessed the receptionist pulling messages off the phone left by patients via speaker for everyone in the waiting room to hear. Raised eyebrows in disbelief. When the nurse came in for pre-screening, she's taking all the information to the questions she asks by hand writing on scratch paper. I say to her, "how does these notes make it into my medical record?" She stated the doctor would put it in. I said, "Howard received a $40m donation by MacKenzie Scott and you're manually taking medical notes?" During my consultation with the Doctor I disclosed what the receptionist did letting the doctor know I'd never call there and leave a message because of what I witnessed. With my consultation closing, the treatment plan the doctor wanted me to start required lab work. I opted to get it done there to expedite the process, bad idea. Labcorp is their in house lab. Extremely small room, unprofessional phlebotomist. The one that attended to me was utilizing her phone (speaker) listening to music with her mask below her nose giving non-verbal commands as if I was supposed to know what those commands meant. This is why I DON'T go to GW, VETERANS, WASHINGTON or HOWARD hospitals.

Just horrible I have my temporary crown put in a week a go and have to wait another 3 weeks just so I can get my permanent crown made. So I total I have to wait about a month and a half just to get my grown made. BTW I have to pay $100 to recerement my temporary crown that is keep falling off. And if you total everything from start to finish the it cost me over $800 And more than a month waiting to get one tooth fixed even that is not guaranteed

Saw a heart doctor here on August 11th. For over 5 weeks and after a dozen calls, I can tell you the people running the scheduling of heart related tests are completely incompetent. Don’t pick up the phone, don’t return calls. Spoke to a person on 3 occasions explaining the same, no return calls I would have gone to get the tests done elsewhere, but doctor didn’t clearly state the test specifics and is also too busy to return calls. I hope the management will wake up, maybe this review will help at least one would be patient make a better decision and chose a different facility. You have no business running a hospital

DO NOT GO TO THIS HOSPITAL. I wasn’t seen for FOUR HOURS for a head injury. Doctors don’t seem to know what the term EMERGENCY is and will have you waiting no matter what issue your facing. I recommend going to a hospital that actual knows what they’re doing

The rudely security guard misled me to walk from the front parking lot to the back of the hospital to get closer to the surjury dept to take my family home who being discharge I was not able to get inside. The other security officer would not let me come through. Also why isn't there a viadation for discharge pick up of surgery patient. The bathroom was locked no one that I asked who worked their knew the code. There was no where to sit to wait for my family to be discharged. This is so unhumane.

I wanted to start off by saying thanks so much for everything .my nurses where wonderful and very helpful in every way I felt safe and loved at Howard’s hospital my 2nd c section was a success ❤️🙏they treated my baby so good and made sure she had everything she needed ❤️🙏😭I’m so thankful god bless you guys keep up the good work I highly recommend Howard’s hospital for labor and delivery 🫶

I was brought by ambulance to HUH 12/1 following a MVA. the EMS guy tried to persuade me not to go to the hospital because I did not look sick enough according to his assessment. However I made it to the hospital. It took 7 minutes for them to get me a room. I had 8 staffs attending to me at the same time. I had multiple x-rays and one CT scan and the wait time for each was less than 5 minutes. The staffs were extremely friendly and involved me in my care. The nurse who was taking care of me went for break and asked the nurse who was covering to medicate me for pain. When she came back, she asked if I had received my mediation and I said no. She apologized and brought mediation for me. Thank you to all the staffs who took good care of me. Thank you Nurse Jessica! Best hospital experience ever!

Gave birth here through caesarean 1/13/23. Doctors and staff in the labor and delivery department where awesome, outstanding, they provided top notch care for me and my child and also the father. Best experience every and not to mention my procedure went very well despite the fact that was my 4th c-section. I was discharged in very little pain and managed to recover quickly. The staff went above and beyond to make sure we were in good hands. Keep up the good work.

Service is horrible, Dr Paulino who is the reason both of my children had to get braces, they had been going to her since before they wisdom teeth came in, having teeth cleanings twice a year, exams, X-rays, etc. I noticed they teeth shifting & said something, now all of sudden they had to get all wisdom teeth pulled and needed braces, their teeth was straight at first and she some how didn’t realize that they wisdom teeth had grown in and was shifting their teeth!! Just throw the whole office in the garbage. Only if Zero stars was available!!

Understaffed, stressful, and very dirty ER. I don’t think I’ve ever been to a hospital where I’ve feared so much at the idea of getting a staff infection. It is truly a filthy environment and I’m pretty sure it fail to meet the standards in which hospital’s cleanliness should be governed. It’s obvious from the accumulation of shown in these photos that the hospital haven’t been cleaned in quite s ome time (months most likely). I literally stood the entire time (8 plus hours) I was in there; out of fear that something worst may crawl on me and go home with me and be more detrimental to my health than the reason I was being seen. I’d recommend if given the option to go another hospital in the future; to please do so. Could be the difference between life and death.

I do not recommend visiting the hospital. The staff was kind and apologetic, however, they were not attentive. After having my vitals checked, I was sent to the fast track station where I sat there for over two hours. My doctor then came and asked if the nurse had gave me a cup to collect my urine sample because she was waiting for it. No one provided me with a cup. No one mentioned to me that I needed to give a sample. I was told that I appeared severely dehydrated and that they would start an IV but sadly I sat there for four hours before they gave me an IV. The hospital is outdated. It’s not modern. They placed you in a room with multiple people. I don’t like the fact that they discuss your diagnosis in front of people. I believe that’s a HIPAA violation. More importantly, when attempting to start my iv, the nurse had no gloves on, didn’t wipe me down after drawing blood (basically left my arm full of blood) and never gave me a bandaid. When I voiced my concerns and asked for my nurse or doctor, a gentleman (apparently he was my nurse. I didn’t know because he never introduced himself.) at the front got really nasty with me and was being sarcastic and asked what do you think I am. Horrible experience. I asked for blanket because I was cold and never got one. I asked if I was going to ever get a room and I was told yes, but never received one. I was left in a waiting room with multiple people looking at me. If you value your life and want good health care please visit another hospital. No one deserves to be treated like that. It’s 2023, do better! I’m not sure how this hospital is still operating smh …maybe because of the University, but it should honestly be closed!!!

The health "professionals" here don't care for their job or their patients. The only nice people in this hospital are the security and front desk. The doctors and nurses that work here seriously need to find another profession because they don't treat their patients with respect and lack kindness and humanity.

This hospital is TERRIBLE. My mother recently had eye surgery and they scheduled her for 2:30pm. It's a 30 minute surgery. It took them 13 FREAKING HOURS to get to her REGARDLESS of how much pain she was in. Then on top of that, the African nurse was ENTIRELY rude and aggressive and was rushing my godfather to come get us so she could go home (Like we wanted to be there any longer). Then I had to dress my mother since she apparently wouldn't. Then she has an appointment every month to check on her eyes. If we get here at 11am, we leave at 6pm. They're just awful and rude. Those bathrooms are creepy and filthy as well.

I gave birth on 02/11/24 and the experience I had was incredibly wonderful because of the talented, young, extreme professionalism, great communication and Profesional judgment made by the OB/GYN resident on duty on that date Dr. Ajah Chandler, of course with her supper nice and kind hearted team. I have also noticed that the teamwork and collaboration of departments' (including Nursing) was smooth and great. Over-all am really greatful and they owe me THANK YOU to all who took care of my baby and I. Thank you GBU!

Bad service at the reception, visiting hours at the maternity hospital are from 11am - 9pm, I tried to enter at 7:50 and the very bad-tempered receptionist said that it was no longer visiting time and the security on duty took me out despite what I was doing. very cold... terrible service from that woman makes the whole hospital look bad...

Gave birth here this the most dirtiest most unprofessional hospital in D.C