Went for a dot physical and scheduled it and checked in for my appointment at 12. Sat and watched at least 2 different people go before me. Then almost an hour and a half later the “doctor” comes out and asks you here for a dot physical? I said yes and she immediately says I don’t do them! I said what I scheduled it on your site and I been waiting and just now you come out to tell me!! So bottom line for whatever reason it couldn’t be done. First off don’t allow me to schedule it then. Second off you if couldn’t do it and no one else can be a pal and call me as soon as you know your incapable of taking a urine and doing a vision test!!! It’s literally about the same as any other physical you can get, just different paperwork. I suggest you awesome considerate people learn how to do dot physicals. Seems dumb to say it can be done but after all your medical expertise you aren’t able to do routine stuff. There shouldn’t be one person to depend on when patients depended on your promised services. Real inconsiderate and asinine !!

It is horrible there was just 1 nurse there and she did not know what she was doing at all I came in for a blood test and she picked me 3 times with the needle and could not get any blood. I just told her forget it and left. 2 weeks later my arm is still blue and bruised. Do not go here they do not know how to do anything

I just wasted my money, wouldn't go there for free. Will never go back there again. My physician is 1000 times better than this person working there. Totally useless no clue about customer service, waste of time.

Avoid this CVS clinic! It’s not trust worthy. I made an appointment for a shingles vaccine which is now covered by Medicare. I told that to the nurse who wasn’t aware but she entered my information and sure enough said it was covered. Walked out not paying anything. That was in April. End of June I get a bill for $153 from Minuteclinic. I looked at my bill and saw they submitted it under Medicare B. I had found the problem. But the woman on the Minuteclinic phone line told me the shingles vaccine is covered under Medicare Part D and the clinic doesn’t participate. WHY DIDN’T THE NURSE TELL ME THAT? They told me to contact Medicare but Medicare didn’t pull a fast one Minuteclinic did. AVOID CVS MINUTECLINIC!

I should not be giving one star as it has to be zero star. I scheduled appointment for travel vaccine with Clark minute clinic. I made sure to confirm if travel vaccine is covered in my insurance. I called my insurance twice and they confirm that travel vaccines are covered in my plan with copay. I also called minuteclinic to confirm coverage and I was told that if your insurance covers the travel vaccine we will cover it.On the day I went to get vaccine I was told by person who was giving vaccine that travel vaccines are never covered by insurance. I made her aware that I confirm with my insurance that travel vaccines are covered but she never agreed to my confirmation. I also suggested her to call my insurance but she says that she cannot call the insurance. Based on her experience she was assuming that my insurance do not cover travel vaccine instead of confirming with my insurance. I left and called my insurance and they again confirmed that travel vaccines are covered in my insurance. I scheduled appointment with other health clinic and they confirmed that travel vaccine was covered in my insurance.

I've been to this MinuteClinic a few times for different health reasons. I've always been seen promptly at my appointment time and although each time I've seen someone different, they were all very nice and thorough. I've received a vaccine shot from the MinuteClinic (not the pharmacy, although they both provide this service, oddly) as well as a blood/urine test. The urine test was a little awkward because you have to use the regular store bathroom, which is just around the corner, but you're technically walking in CVS with a cup full of urine for a quick moment. Overall I've only had good experience.

Don’t ever go to this place. The person that dis the blood work was attentive and friendly. But a month after, I received a bill LARGER that the bill that I already paid for at the time of the appointment for additional charges (?????????) well, i called and they said I have to pay because it is on the website that might be additional charges on blood work. More than FIVE HUNDRED DOLLARS for basic blood work. this is RIDICULOUS. I will never go back at any minute clinic.

Easy to make an apt and check in was simple. Soraya the APN was lovely and helped me get the tests and medication I needed. Good experience 👍🏻