Edit: It seems a lot of other people have had the same problems I have. I am reporting this gym to the Better Business Bureau and I suggest everyone else that has this issue do the same. I have sent out four, FOUR, emails to the owner of the gym and have contacted corporate about my yearly membership to see if I could either get money back for when it was closed or a membership extensions, but I have got nothing but radio silence for MONTHS! This pandemic has been tough on EVERYONE, not just this gym. At least have the professionalism to respond to an email.

I had a dispute regarding my membership dues. Today, I got to know that my account has been placed in collections for non-payment of dues which I never got notified for. Local gym at South Plainfield is not replying to my emails or phones. No communication from either from the local gym or corporate communications as to why my account was auto renewed or placed in collections. Corporate doesn't entertain membership issues as per their contact page. I emailed multiple times to the local gym about cancellation as nobody was picking up the phone. As a local business supporter, I paid off my due for remaining months during COVID, just to be fair as part of my initial 6 months contract. Today, I was made aware by the collection agency that my membership has automatically renewed despite my repeated emails and calls to local gym. This behavior is downright fraudulent, deceptive and constitutes harassment of honest hardworking members during these tough times.. How is a member supposed to come in and cancel his membership in person when the gym is closed for months during pandemic? Why there is no communication on email or phone even once about auto renewal during time of pandemic about membership issues? Why was the account placed on collections without notifying even once ? Is this the new business practice during COVID to stay financially secure? Many people or members are stressed out financially due to job loss/ health issues and we have such behavior fleecing hard earned money thru' auto renewal and collection agent tactics during this pandemic. The collection agency is waiting to spoil credit history which will affect my hard earned credit score too. Pandemic has made honesty and being fair a rare value.

Workouts were great, staff did a good job. The owner/manager is very unprofessional and does not care about the clientele. After appealing to the customer base at the beginning of the state mandated shutdowns to continue paying monthly fees, the owner/manager refused to communicate and went into hiding. He should be ashamed of himself as a small business owner and member of the community.

Great workout but I have spent 3 months trying to cancel my membership. It's very disappointing that I have sent 3 emails and I am still being billed. No phone call, one email response 2 months ago promised to cancel the membership. Especially disappointed because I had originally planned to only do 2 or 3 months, but then COVID hit, and I decided to support a small business owner and keep a membership I wasn't using, for an extra 2 months.

Excellent workout! Great atmosphere, knowledgeable trainers, uptempo music, fast workout - the thirty minute, predefined circuit takes all the guess work out of your workout. And the trainers are there to motivate you while tailoring your workout to your needs - they'll ramp it up when you need more and tone it down if you need less. They very attuned to injuries and watch you closely to make sure you don't hurt yourself. All in all, a great cardio workout. I told the owner it goes by too fast - wish it were an hour!

I always love kickboxing and high intensity interval training...so when I found 9 round I was so happy! I like the fact that I can burn that much much calories in half an hour while having fun . The best part is having a trainer each time and no class time...and most of all very affordable!! The trainers are amazing, it doesn’t matter if you are beginner or advanced ..And with the pulse heart rate monitor integrated, this is simply the winner of all fitness place!!!! definitely 10 stars ⭐️ 👍🏋️‍♀️

I like that you don’t need to workout for a long time just to get the result. In 30 mins you are all done. I feel that I have more stamina. I really build strength in doing all the exercises, kickboxing and boxing. The trainers are so nice and very friendly. I highly recommend it to give it a try, you will feel beautiful inside and out...

I was doing my own exercise regimen at home in the morning but found myself stagnated. I have only had 3 trips in to this 9Round and I can tell I no longer need to worry about being stagnated! The 30 minutes fly by and feels faster than the 15 to 20 I was doing at the house. I highly recommend a trip in to give it a try, no matter your current physical conditioning.

9Round has me hooked! No set time to be there, just jump in. 30 minutes that are maximized to the fullest. I have not belonged to a fitness center or gym in over 30 years, this fits my lifestyle perfectly. Trainers to help you, great work out, no set class time, no one to compete with but yourself!