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Extra Space Storage

Storage facility Self storage facility Boat storage facility Automobile storage facility Moving supply store Moving and storage service

👍👍 This is such a convenient location. We used it temporarily and it was a great experience. Tiffany is a GEM! She is so accommodating and kind. A true profesional, customer service at its BEST! Thank you, Tiffany and Extra Space Storage for keeping this location clean and safe! People often mention helpful, Tiffany, service, customer, unit, experience, professional, storage, recommend, facility,


Address

2540 County Rd 516, Old Bridge, NJ 08857

Website

www.extraspace.com

Contact

(732) 679-3900

Rating on Google Maps

4.80 (670 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: helpful (16) Tiffany (15) service (13) customer (11) unit (11) experience (10) professional (10) storage (10) recommend (10) facility (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Caridad T. 7 months ago on Google
    This is such a convenient location. We used it temporarily and it was a great experience. Tiffany is a GEM! She is so accommodating and kind. A true profesional, customer service at its BEST! Thank you, Tiffany and Extra Space Storage for keeping this location clean and safe!
    2 people found this review helpful 👍

  • 5/5 Alexa 6 months ago on Google
    Jennifer Was Very Professional, and really helpful, she's a very kind girl, the Store was really clean and organized, the process was fast and easy, thank you so much.
    1 person found this review helpful 👍

  • 5/5 San D. 4 months ago on Google
    Tessa was so helpful with everything today. Very professional and efficient. Thanks for helping me get my Christmas stuff in order.
    1 person found this review helpful 👍

  • 5/5 Anthony P. 6 months ago on Google
    Good storage facility with very friendly staff. Facility is kept clean and secure too. The only con is that your rent goes up every year, however you can switch units if that happens or speak with management to see if they can do anything. They are eager to work with you and we’re always able to find a solution for me.
    1 person found this review helpful 👍

  • 5/5 Dawn B. 10 months ago on Google
    I highly recommend Extra Space Storage in Old Bridge at 2540 Rte 516. The facility is so clean. The front office staff are fantastic. Ashley and Tiffani are both extremely helpful. They both go above and beyond to help with your storage needs. Definitely 5 stars!!

  • 5/5 Camille G. 1 year ago on Google
    I leased my storage unit from Tiffany. Tiffany was very professional and extremely helpful. Tiffany took the time needed to answer all my questions and address all my concerns. Because of my experience with Tiffany, I will highly recommend Extra Storage Space in Old Bridge.

  • 5/5 Erica C. 10 months ago on Google
    Ashley provided awesome customer service very detailed and full of knowledge in reference to billing, size of units and contract. So glad I contacted and purchased the unit, exactly what Ashley stated is what we recived. Thank you for all your help and superb customer service. Great pricing!!

  • 5/5 EMPRESSinNY 1 year ago on Google
    Great storage company! I was lucky to be assisted by Tiffany who was super helpful and friendly in helping me find the right unit that was perfect for my needs. She was informative and attentive to the things I sought for and she delivered! Companies need more customer service like her - courteous, knowledgeable, professional and efficient - what else do you need!? Highly highly recommend!

  • 5/5 Magilla160 F. 11 months ago on Google
    I have nothing but great reviews for Ashley who is very helpful and very sweet. She is always pleasant to deal with, and seems to be a very concerned person.

  • 5/5 Elly M. 11 months ago on Google
    Tiffany is great! She was very helpful and knowledgeable. Was willing to help us out with our needs with no pressure.

  • 5/5 Daniel Z. 1 year ago on Google
    Always a great experience with Extra Space Storage. I had a little issue but Ashley took care of it very quickly. Amazing customer service. Good job.

  • 5/5 Kevin J. 9 months ago on Google
    I highly recommend this place ive rented in other places and they were nightmares at this place the staff is so friendly and helpful and makes everything so easy for you and convenient this is my 2nd time using them

  • 5/5 Christopher C. 1 year ago on Google
    Excellent customer service from Tiff. She was very helpful and knowledgeable. I did not know what unit was best for me so she walked me through the whole process and we found the right one. Thanks Tiff!

  • 5/5 Sandra S. 7 months ago on Google
    Great attentive service! I rented one unit, then another and then another as I was moving and needed to keep things until the next house was ready. The manager helped me get the movers to my units even when we ran after gate hours. They are so professional and helpful. When I had trouble with a unit door they came out to check it immediately and taught me to open it. I can't say enough good things about them. So grateful as they helped my move go smoothly! Thank You!

  • 5/5 Ginger D. 4 months ago on Google
    Over the years I have had many storage facilities for one reason or another. I was amazed at how easy it was to sign up online and go straight to my storage. I even got a follow up phone call to make sure my experience was everything I needed it to be. Now that’s customer service!

  • 5/5 Stacey K. 4 months ago on Google
    Tiffany at Extra Space on Route 516 in Old Bridge, NJ, went above and beyond helping me find the right space to over winter my sports car. She’s very friendly, while maintaining a professional attitude, and made me feel like my baby meant as much to her as it means to me.

  • 5/5 Suehae H. 7 months ago on Google
    Tiffany was my families associated in helping us choose the right unit for our needs. She was informative, knowledgeable, and so easy to speak to. Thank you for the experience Tiffany!

  • 5/5 monica f. 1 year ago on Google
    Branden was very helpful. He went out of his way to help me resolve my problem. He is a very competent and has wonderful customer service skills. I would recommend any facility that he is working at.

  • 3/5 Jill P. 1 year ago on Google
    Keep getting rent increases every year! This time almost $35. Agent I spoke with took my info and argued my displeasure with higher-ups. She was able to get our increase down dramatically. Was appreciated big time!!!

  • 5/5 Gioconda C. 1 year ago on Google
    Joe called followed up with me when he said he would. Called me ASAP when the space I really needed became available and was very pleasant to work with. His service was fast as well and answered all my questions and was very courteous!

  • 5/5 Debbie S. 1 year ago on Google
    Tiffany was friendly and knowledgeable. She was a pleasure to do business with. All customer service could take an example from her.. I will definitely recommend Extra Space Storage to anyone in need. Thank you for making things easy and friendly.

  • 5/5 Stanley G. 1 year ago on Google
    I found it amazing at, 1. How hospitable and welcoming both Tiffany and her colleague were. And 2. How professional and knowledgeable of the overall business and available options. Highly recommend 2540 county road 516 store, but I am sure others available are just as good. However, my glowing experience occurred at the 2540 516 location.

  • 5/5 Brenda C. 1 year ago on Google
    The manager of the Route 516 facility, Yanise, was professional, courteous and efficient in providing the most suitable unit for us as well as in setting up our account. It was a pleasure working with her and we’re very pleased with the organization and cleanliness of the facility.

  • 5/5 Kathleen M. 1 year ago on Google
    Brandon was helpful, knowledgeable and professional. He went over every option available and explained everything in detail. He changed a stressful situation into a calm great experience.

  • 4/5 Tina A. 1 year ago on Google
    The extra space rep Tiffany was very polite, helpful and knowledgeable. Made the experience very easy and seem less. I would recommend this location to anyone looking to store there personal items. The facility is clean and maintained.

  • 5/5 Women L. 1 year ago on Google
    I recently needed to store extra boxes because of a move and I was unsure of the size I would need. Tiffany took the time to explain and go over all of my options to make sure I got the best fit. She was very knowledgable and personable to work with. Thank you again! I will definitely recommend extra space for the service and facility!

  • 3/5 Keith S. 1 year ago on Google
    Place is clean and easily accessible, however them jumping the price up almost 100$ after a few month makes it not worth it. Thats why i pulled all my stuff out. I called about the price chang and they said thats what the average price for this size unit is going for now. They were supposed to see if they can lower the price and get back to me. No one ever did. 467$ for a 25x10x12 ( i think) isnt worth it. It was 372$ prior.

  • 5/5 Angela S. 1 year ago on Google
    I needed to rent a storage unit and heard good things about Extra on 516. I was contacted by a nice man named Brandon who made it sound very simple, he sounded nice too so it gave me confidence i was doing the right thing. I met with Brandon Viera who is very pleasant professional and personable and has a great reassuring smile. It makes me feel hood yo know such people are running this storage space. I will be a customer as long as I need to and hopefully the rates won't go up.

  • 5/5 Robert De M. 1 year ago on Google
    Great customer service. The person at the desk named Brandon was very patient and helpful. He was able to help me with everything I needed.

  • 5/5 Thomas h. 1 year ago on Google
    Brandon and Yanise were very professional, and extremely helpful. They went above and beyond to make my experience personal, and they are very knowledgeable about their storage facity. I would definitely recommend anybody to visit this facility for any of their storage needs.

  • 5/5 Stephen H. 1 year ago on Google
    The facility was clean and well kept, my locker was easily accessible and with help from associate Yanise to a small locker was fast convenient and I had a easy transfer from one locker to another. I plan to due future business with this company and with great help from your store manger Yanise and associate Brandon I can see this company will continue to move forward in a positive direction. This company should be very lucky to have associates like Yanise and Brandon. Thank you for making my experience hassle free.

  • 5/5 Terri B. 1 year ago on Google
    I don’t usually do many reviews but I have to say Brandon Viera at the Old Bridge location was excellent!! We were in and out in no time. Showed us our unit, answered our questions and we were on our way! Very impressed with the professionalism and happy it didn’t take all afternoon!!

  • 5/5 Aaron S. 1 year ago on Google
    Today I went into the store to pay my bill and the store was having an issue with the computer that was causing some issues with my payment. Even with the issues Yanise kept a smile on her face and was very helpful on working everything out for me. I really do appreciate her taking the time today to help me. Yanise thank you again.


Call (732) 679-3900 Open on Google Maps

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