4/5 Kristin L. 10 months ago on Google
Bagels
and
food
are
great,
but
I
need
to
leave
4
stars
because
the
ordering
process
is
awful
and
has
been
for
years.
When
you
order,
they
don't
take
your
name
or
give
you
a
number,
instead,
you
have
to
wait
with
the
50
other
people
there
for
the
person
who
took
your
order
to
call
out
what
it
is
(pork
roll
egg
and
cheese,
a
dozen
bagels,
etc.)
which
sounds
like
everything
everyone
else
waiting
ordered.
There's
typically
a
lot
of
confusion
finding
your
order
and
paying
as
the
front
of
the
store
fills
with
people
coming
in
and
everyone
waiting.
New
customers
coming
in
also
have
a
hard
time
finding
the
line
based
on
the
confusion
in
the
front.
This
could
be
remedied
if
the
line
was
reversed--you
order,
pay,
and
receive
a
number
first,
and
then
just
pick
up
your
order
when
your
number
is
called.
There's
often
a
wait
on
weekends,
I
do
think
the
food
is
good
enough
to
wait
a
bit,
but
the
confusion
makes
things
very
frustrating.