4/5 Herman S. 1 year ago on Google
Garden
State
Dental
Assoc.
is
my
new
place
to
go
for
my
family’s
dental
care.
My
very
first
visit
with
my
son
went
quite
wrong
as
I
was
10
min
behind
schedule
due
to
going
to
their
other
location.
10
min
is
all
you
get
for
them
to
cancel
your
appointment
as
it
turns
out.
Had
to
reschedule.
My
own
appointment
the
following
day
went
well.
I
had
to
fill
out
paperwork
and
was
there
for
close
to
an
hour
before
being
seen.
That
10
min
they
canceled
my
son’s
appointment
for
paled
in
comparison
to
my
wait
so
I
inquired
about
it.
“Why,
if
the
paperwork
had
to
be
completed
before
being
seen,
would
you
cancel
my
son’s
appointment?”,
I
asked.
I
had
finished
my
paperwork
and
still
waited
to
be
called
on.
It
was
close
to
an
hour.
Most
places
give
you
20
min
before
it’s
a
no
go.
They
insisted
that
until
paperwork
is
done
you
won’t
be
seen
and
10
min
is
all
you
get.
So,
to
my
surprise,
the
following
day
for
my
daughter’s
appointment,
they
called
her
up
with
two
pages
yet
to
complete.
Yeah,
I’m
still
miffed
about
my
son’s
cancellation
over
10
min.
Go
figure!
That
was
a
2
star
reduction
in
my
satisfaction
rating.
Reception
staff
was
found
to
be
a
little
cold
by
my
wife.
As
for
the
dental
staff,
I
give
them
a
5!
Let’s
see
if
their
handiwork
can
compare
as
I
have
yet
to
get
the
drill!
😆
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