Fitness First - Mall Taman Anggrek image

Fitness First - Mall Taman Anggrek

Gym

😠 The place and all is fine, but then suddenly they have bad management regarding cancellation memberships, not professional about their work, and I'm shocked that the people literally make excuses just to make you don't leave their establishment. To make it worse, they never responded to your calls... People often mention pool, swimming, Fitness, facilities, water, good, nice, fitness, indoor, membership,


Address

Taman Anggrek, Mall Jl. Letjen S. Parman 5th & 6th, RT.12/RW.1, Tj. Duren Sel., Kec. Grogol petamburan, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11470, Indonesia

Website

www.fitnessfirst.co.id

Contact

+62 21 30215222

Rating on Google Maps

4.50 (306 reviews)

Open on Google Maps

Working Hours

  • Thursday: 6β€―am to 10β€―pm
  • Friday: 6β€―am to 10β€―pm
  • Saturday: 6β€―am to 9:30β€―pm
  • Sunday: 8β€―am to 8β€―pm
  • Monday: 6β€―am to 10β€―pm
  • Tuesday: 6β€―am to 10β€―pm
  • Wednesday: 6β€―am to 10β€―pm

Featured Reviews


Frequently mentioned in reviews: pool (37) swimming (20) Fitness (10) facilities (10) water (10) good (9) nice (9) fitness (8) indoor (8) membership (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 vandersulai 3 years ago on Google
    The place and all is fine, but then suddenly they have bad management regarding cancellation memberships, not professional about their work, and I'm shocked that the people literally make excuses just to make you don't leave their establishment. To make it worse, they never responded to your calls from the receptions desk or admin team (probably due to covid19, but that's understandable). They literally bad at replying emails with 3 months or more they could ignore our emails. Just to make sure, they will be proactive in signing you up for membership, if one day you want to cancel your membership this needed straighten out or by court if things get out of hand. Facilities and everything is good, but their teamwork and men-management is poorly managed.
    8 people found this review helpful πŸ‘

  • 5/5 Sims W. 3 months ago on Google β€’ 826 reviews New
    Fitness First is the oldest in Indonesia since Ff in Semanggi closed, it's not Club Platinum but it has an Olympic size swimming pool too

  • 4/5 Ias Naibaho (. 6 years ago on Google β€’ 441 reviews
    One of the best Fitness First in Jakarta, because they provide many treadmills and enormous fitness machine. They even renovated the entrance so it's cooler now! Moreover, they have indoor heated pool+whirlpool. Too bad the whirlpool never hot even if it's bubbly. Another downside: no fitness apparel provided like Fitness First Platinum

  • 1/5 Edgaras M. 6 months ago on Google β€’ 6 reviews
    I would go around this place. Bunch of scammers. When I came to sign up for membership I told them that I’m not sure how long I’m gonna stay at the same Jakarta area. They said that this is not a problem since I can cancel anytime, just need to notify month prior cancelation. Now I moved to other area, found out that you can’t cancel for the first 4 months, and well when I asked to transfer the gym they said they gonna contact me, for the 2nd time already, its been 2 weeks since the first time I asked, nobody contacted me. Paying for membership that I dont use. Premium price for worst customer service ever.
    2 people found this review helpful πŸ‘

  • 1/5 s l. 5 years ago on Google
    Paid 720K / month untuk enjoy "POOL MAINTENANCE" BERBULAN BULAN! To be frank, my main consideration to join FF, because they have swimming pool compared to @celebrityfitnessindonesia and @goldsgym_id. I love to swim and I try to make it at least once a week with my fiance, and this kind of services is just HORRIBLE! Pool maintenance 1 bulan, normal pool operation 3 minggu, then maintenance lagi 1 bulan! I Signed a year commitment, on the other hand, they CAN'T EVEN DO A PROPER POOL MAINTENANCE! Lodged complaint to their email, and still, nothing changes and no response!!
    2 people found this review helpful πŸ‘

  • 4/5 Billy J. 3 months ago on Google β€’ 315 reviews New
    Location above the mall. The facilities are quite spacious, there is a swimming pool. The key locker is good. Steam and sauna are available and coffee, tea and water are available. Complete tool

  • 1/5 hhh h. 3 months ago on Google β€’ 96 reviews New
    Marketing staff are only interested in hard selling. Swimming pool is heated to a temperature that it's unsuitable for swims, the staff refused to do anything about it despite repeated requests... I think I'll join somewhere else once my membership is due
    1 person found this review helpful πŸ‘

  • 5/5 Heidy C. 1 year ago on Google β€’ 262 reviews
    Big and Warm Pool!!! Nice English tea also. Not bad lahh ^^ (30July2022) no glass for drink, have to bring your own glass or thumbler to drink. But still nice ambience and still clean enough to exercise well. Music fine but TV are all local now πŸ˜…πŸ€” Little sad actually. All of this because of covid, once all gone, will return to normal? I hope so. Happy exercise & stay healthyπŸ™πŸ» πŸ’•πŸ’•

  • 3/5 Nugraha A. 6 years ago on Google
    Spacious gym space with an indoor 25m length swimming pool. Sadly the water quality is always below average. Sometimes the visibility is not even 1 meter! Judging by the green colored water, I think they should upgrade/replace their filtering system.
    1 person found this review helpful πŸ‘

  • 5/5 My Photofolio C. 4 years ago on Google
    I ❀️ the Yakuzi and indoor Swimming pool here
    1 person found this review helpful πŸ‘

  • 5/5 Felicia Oktaviani. S. 4 years ago on Google
    (Translated by Google) The best arena for sports, all sport facilities are cumplit, only the air conditioning is not cool because if it is above 5 in the afternoon many members exercise in that place, for the price it is quite expensive but according to the cumplit facilities (Original) The best arena berolah raga , semua fasilitas olah raga nya kumplit hanya ac nya yang kurang sejuk karena kalau di atas jam 5 sore banyak anggota yang ber olah raga di tempat tersebut, untuk harga nya memamg cukup mahal tp sesuai lah karena kumplit fasilitas nya
    1 person found this review helpful πŸ‘

  • 5/5 Hartono L. 4 years ago on Google
    (Translated by Google) It has a lot of tools and class (Original) Fisnesnya ramai alat dan class bagus
    1 person found this review helpful πŸ‘

  • 2/5 Febryo Ponco S. 5 years ago on Google
    I was a member of this gym for four months and I give you my constructive suggestion to serve your members better . - please be honest with the price and the payment mechanism - dirty bathroom and restroom and no lock in bathroom door (personally I feel uncomfortable with this kind of door) - too crowded with the small space especially after office hour - TOO MANY UNDER MAINTENANCE FACILITIES such as the pool, the jacuzzi and also the water dispenser. - the pool and Jacuzzi is DIRTY and not warm water as I was promised - the gym tools are obsolete and out of date and need maintenance and also and unergonomic for body Therefore I have to stop my membership because I have had enough Thank you
    1 person found this review helpful πŸ‘

  • 1/5 Dapit Apa Ajah V. 3 years ago on Google
    (Translated by Google) The staff doesn't help, the owner of the place also prefers to keep his employees rather than maintaining his cust2 .. πŸ‘ŽπŸ»πŸ‘ŽπŸ»πŸ‘ŽπŸ» (Original) Staffnya ga ngebantu, pemilik tempatnya jg lebih memilih mempertahankan karyawannya drpd mempertahankan cust2nya.. πŸ‘ŽπŸ»πŸ‘ŽπŸ»πŸ‘ŽπŸ»
    1 person found this review helpful πŸ‘

  • 5/5 Riz Q. 9 months ago on Google
    FF
    1 person found this review helpful πŸ‘

  • 4/5 Anshul J. 4 years ago on Google β€’ 125 reviews
    A very good, well maintained and spacious gym. It has a nice swimming pool, free workout area, a separate area for group classes. The place is clean and well maintained.

  • 5/5 Ian R. 5 months ago on Google β€’ 109 reviews
    The best gym I used in Jakarta. I went to the spinning classes regularly after work. There was a spacious free weights room as well as a good amount of cardio equipment and a fantastic swimming pool. The changing rooms had hot showers and a sauna. I fully recommend this gym to anyone.

  • 4/5 Tai οΏ½. 1 year ago on Google β€’ 25 reviews
    I just started going there. The staff is kind, the facilities are well-equipped, and there are restaurants, several sporting goods stores, and protein shops in the mall. Very convenient.

  • 3/5 Cynthia 2 months ago on Google β€’ 8 reviews New
    Visited FF TA yesterday night. I probably can say that this branch is the worst FF I've been to; compared to PP and St. Moritz's. The toilet was too warm and dark... Please improve this and provide fitness apparel like other FF branches, I'd give 4-5 stars if these were better.

  • 3/5 ΠœΠ°Ρ€ΠΈΡ οΏ½. 4 years ago on Google
    A bit expensive

  • 5/5 lizz c. 1 year ago on Google
    Nice gym wth indoor pool πŸ‘πŸ‘

  • 4/5 Harman E. 4 years ago on Google
    Good place for gym

  • 5/5 daniel s. 4 years ago on Google
    (Translated by Google) good and cheap (Original) bagus dan murah

  • 4/5 hendrik s. 4 years ago on Google
    (Translated by Google) The place is good for the gym, only the gym is not yet a platinum club in the orchid park. So just a little hand towel and small towel. Sauna and steam are good. Not rich at Lotte Avenue. Plump the heat. Hehehe.. There is also a swimming pool here and you can workout near the pool. (Original) Tempatnya enak untuk gym, cuma gymnya belum platinim club di taman anggrek. Jadi cuma sediain handun gede dan handuk kecil. Sauna dan steamnya bagus. Gak kaya di lotte avenue. Anyep panasnya. Hehehe.. Disini juga ada kolam renang dan bisa workout juga di dekat kolam.

  • 5/5 Ruli A. 4 years ago on Google
    (Translated by Google) One of the biggest FFs. Unfortunately he's not platinum, so he doesn't provide low fat milk and clothes for sports. The indoor swimming pool and the water are fast, so you can swim at any time (Original) Salah satu FF paling gede. Sayangnya dia nggak platinum, jd nggak nyediain low fat milk sama baju buat olahraga. Swimming pool nya indoor dan airnya anget, jd bisa renang kapan aja

  • 5/5 Indra F. 2 years ago on Google
    Follow my instagram: f4tr4_

  • 4/5 Mr Jeff K. 3 years ago on Google
    FF is very comfortable gym. But during pandemi I'm still hesitate to work out

  • 4/5 Novilia n. 2 years ago on Google
    The equipment is brand new and the facilities are fantastic.

  • 5/5 Vincentius K. 2 years ago on Google
    A nice place to have exercise

  • 5/5 Slamet R. 4 years ago on Google
    God

  • 5/5 Hiro 9 months ago on Google
    Da best gym place in da town

  • 5/5 Laurens K. 2 years ago on Google
    Great place to exercise. Complete with swimming pool, sauna, and many classes to choose. Great location and friendly staff.

  • 4/5 hansel w. 4 years ago on Google
    Gym with pool at taman anggrek.. complete workout place with steam and sauna also.. nice one

  • 5/5 Dary A. 4 years ago on Google
    (Translated by Google) The place is okay and very comfortable. Complete and clean facilities (Original) Tempatnya oke dan sangat nyaman. Fasilitas lengkap dan bersih

  • 5/5 Ryan G. 2 years ago on Google
    So comfy, spacy, a lot of equipments. I like it a lot

  • 5/5 Q S. 1 year ago on Google
    Love rhe pool, I somehow practising here The pool here has lane thus we have to book one or two days before. One session is 60mins.

  • 5/5 Amy W. 1 year ago on Google
    Easy access. Good hygiene, good equipment, nice atmosphere, very friendly staffs, especially Eka of Front Office, clean shower facilities, Sauna, steam room, good size pool.

  • 1/5 Kevin B. 3 years ago on Google
    (Translated by Google) Even though the member fee is expensive but providing wifi facilities is very difficult. The wifi is up for grabs again (Original) Pdhal biaya member termasuk mahal tapi menyediakan fasilitas wifi susah amat. Wifi nya rebutan ud gt bapuk lg

  • 3/5 Sims W. 4 years ago on Google
    Nice gym place with Swimming pool , whirlpool, sauna , steam room

  • 5/5 Anak R. 7 years ago on Google
    Cooling down

  • 3/5 Julian F. 7 years ago on Google
    Visibly old and feels like it too. Receptionists and trainers all don't seem to be taking their jobs seriously and always seem aloof. Nobody truly checks yours membership at entry. Pool water is also visibly murky, although the temperature control is still great. Equipment is pretty well-maintained though and there are not a lot of people using the lifting and free weights area so at least that's nice. Other newer, Platinum FF branches are MILES better than this one.

  • 4/5 Stefanny M. 5 years ago on Google
    Swimming pool in maintance, as well as the heater for jacuzzi and shower room, been weeks or months i forget. But for facilities, im lovin it

  • 4/5 Leontinus Alpha E. 5 years ago on Google
    I've been a member since 1st of August 2018, so far I like it, place is big enough, and it has indoor swimming pool. For a non sport person, using personal trainer is best option for me. So far I am satisfied with my personal trainer.

  • 1/5 Surya P. 3 years ago on Google
    Auto renew subscribtion in the middle of lockdown, wont subscribe anymore even pandemic gone.

  • 1/5 Flory J. 3 years ago on Google
    (Translated by Google) Look at the review, the disease is deceitful. Looking for money, don't cheat, FF. WA evidence when I was asked to join it was still there. Just see if you can't show the proof of the agreement which shows that I am willing to auto debit. (Original) Liat review emang penyakitnya nipu. Cari uang jangan nipu dong FF. Bukti WA waktu saya diajakin joinnya masih ada nih. Liat aja kalau gak bisa tunjukin bukti perjanjian yg menunjukan saya bersedia autodebet.

  • 5/5 Saepul s. 3 years ago on Google
    (Translated by Google) The mall is cool, fitness is okay (Original) Mall nya keren fitness nya oke

  • 5/5 Jerry W. 3 years ago on Google
    (Translated by Google) One of the Fitness First which provides a swimming pool and a jacuzzi. This place is one of the favorite Fitness First locations because of its easy parking access. (Original) Salah satu Fitness First yang menyediakan kolam renang dan jacuzzi. Tempat ini termasuk salah satu lokasi Fitness First yang favorit karena akses parkir yang mudah.

  • 5/5 Marsya W. 3 years ago on Google
    (Translated by Google) Fitness first is the best place for you to be healthy πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘ (Original) Fitness first adalah tempat terbaik buat anda sehat πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

  • 4/5 Herru o. 3 years ago on Google
    (Translated by Google) Comfortable and luaw (Original) Nyaman dan luaw

  • 5/5 Amel 4 years ago on Google
    Nice place and very confortable to gym anytime event ad midnight! Safe since there are many emergency button everywhere also in restroom. Good exercise class.

  • 4/5 Daniel 4 years ago on Google
    Be careful of its money traps. Ask for any kind of chance to get a cheaper fee. Once you get inside, the service is amazing. You will always get two towels, a locker, and a variety of fitness tools. They have a warm swimming pool as well!

  • 1/5 MalazBoyBanget 3 years ago on Google
    (Translated by Google) I used to have a gym here and made me disappointed. I was treated badly by the staff! (Original) Dulu pernah gym sini dan bikin kecewa. Gw di perlakukan buruk sama staffnya !

  • 5/5 Lukas A. 4 years ago on Google
    (Translated by Google) Complete equipment, luxury amenities ... (Original) Alat lengkap, fasilitas mewah..

  • 5/5 Yan 4 years ago on Google
    Clean and comfort

  • 5/5 Andi P. 3 years ago on Google
    Nice Place to Workout!

  • 4/5 Leontinus Alpha E. 4 years ago on Google
    It's old but it has semi indoor swimming pool and quite spacious.

  • 5/5 Rein L. 4 years ago on Google
    (Translated by Google) Bagu and cool place (Original) Tempatnya Bagu dan keren

  • 3/5 Eka K. 4 years ago on Google
    (Translated by Google) Fitness machine to play back and chest is not much so waiting for a wait. Only a lot of cardio tools. Please add. (Original) Alat mesin fitness utk main back dan chest kurang banyak jd nunggu nungguan. Cuma alat cardio yg banyak. Tolong ditambah.

  • 4/5 J K. 4 years ago on Google
    (Translated by Google) Like anywhere else, pool water warm ;;; (Original) λ‹€λ₯Έκ³³μ΄λž‘ κ°™μ•„μš”, 수영μž₯ λ¬Ό λ”°λœ»ν•¨;;;

  • 5/5 carlos r. 4 years ago on Google
    My favorite gym in town

  • 5/5 Fahrul A. 3 years ago on Google
    (Translated by Google) The place is comfortable and clean (Original) Tempat nyaman dan bersih

  • 5/5 Desy 4 years ago on Google
    (Translated by Google) Spacious The swimming pool is very nice, spacious! There is a jacuzzi but yesterday seems like maintenance (Original) Spacious. Kolam renangnya enak banget, luas! Ada jacuzzi tapi kemarin kayaknya lagi maintenance

  • 5/5 MARTIN SAMUEL H. 4 years ago on Google
    (Translated by Google) Complete facilities and there is also a swimming pool (Original) Fasilitas lengkap dan juga ada kolam renang

  • 5/5 Suginta R. 4 years ago on Google
    I love swiming

  • 4/5 Josephin C. 4 years ago on Google
    Comfortable

  • 4/5 Jane K. 4 years ago on Google
    Swimming pool available

  • 5/5 Rizky A. 4 years ago on Google
    (Translated by Google) Full gym (Original) Tempat gym yg lengkap

  • 5/5 Bram D. 4 years ago on Google
    Sip

  • 2/5 Nicole L. 3 months ago on Google β€’ 1 review New
    I have been giving alot of feedback regarding the areas of improvement and none of them has been taken into action. One example is the swimming pool’s temperature which is supposed to be cool for people to have a nice, cool refreshing swim for muscle recovery and for swim training. I have moved all the way from Singapore purposely to a fitness first with a swimming pool for me to do my swims and the reason they gave was that the people like warm pool. Warm pools are for relaxation and soaking. Not for swimming. Why not we turn on the heater for later in the night when the temperature of the surroundings get cooler. This way, we can have both the option of cold water and hot water depending on the time of swim. I felt that it is unfair for people who wants to actually swim and train. Just a portable fan for the rpm studio will be nice as the ventilation can be a problem and it gets really hard to breathe when you push hard on the bike. The explanation for not putting a fan is that not everyone likes the fan. But how about those who wants some flow of air? Just this simple request cannot be done? As for the studio, the boards are really old and many of them the friction is no longer around. Why is it not possible to change it to new smartboards instead of the old stackable ones. Lastly, I would also like to request for more classes later in the morning to lunch time as well as during the weekends. I am pretty disappointed especially when many things that I have highlighted have fallen to death ears.
    2 people found this review helpful πŸ‘

  • 5/5 Christian M. 2 months ago on Google β€’ 1 review New
    Only point of criticism: The swimming pool is heated. After a few minutes of swimming it is uncomfortably warm in the pool. There's no cooling effect and the additional calorie burning caused by the body adapting to the colder temperature does not happen either. That's very pity. But the rest is satisfactory.


Call +62 21 30215222 Open on Google Maps

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