I give 1 star, the worst star, fot the Musolla (Mosque) because in my opinion the mosque (Musolla) is inhumane. Please fix it. After you fix it I will give the best star.

Been a go to place whenever my family needs medical attention since more than a decade ago. Hopefully I wont be visiting this place too often

Waiting for drive thru antigen test almost 2 hours - not because they're crowded but system which not link with tiket.com. Waiting for result almost 10 hours. Too much wasting time when u choose this hospital to provide your healthcare. Really disappointed ... think i know why the review only 3.7. Are u ok with that review as provider healthcare and hospital??

It's 9.30 p.m. when we registered in this hospital. So far the security in the emergency area is nice and helpful. Just the nurse, most of them are unfriendly. When we asked, most of the nurses face soo..... Unpleasant. We requested Dr. Yudianti as the doctor for my mom, but..... Yet, until this afternoon, no sign of this doctor. I asked the nurse at the nurse station, and the answer just..... "Wait and patient" the common answer, with the nurse sorrow face 😓 So..... We cannot asked about my mom update condition. No info about anything. So dissapointed. 😞

Excellent service. Checked-in as in-patient for 4 days, got bed room in tower 3. They sure have upgraded their services and hospitality compared to years ago. Keep up the great services. 👍👍👍

Several doctor was good recommended in Mayapada Hospital Tangerang. The services was excellent But Only the one of the OBGYN doctor has very poor attitude, cant speak english, cant deliver the message and elaborate detail even ask the patient english world to elaborate. Hope this hospital can select better doctor to partnership with.

In July 1st, my husband, 8 month old son and I had to be hospitalized in this hospital due to covid. Mind you that this was the peak time of covid cases in Indonesia. Patients were overflowing and the healthcare system broke down. Despite that, we received such a nice care, both from the hospital staffs and the medical workers. The nurses are very nice and helpful. Sometimes they come in the room just to play with my son. The food are excellent with many varieties, too. After been hospitalized for 5 days, my husband's condition got worse. He was wearing oxygen mask (NRM) at the highest level (15lpm) but his saturation wouldn't reach 95, and even at times, below 85. Doctors started to worry, and decided to tell us bluntly how bad this can go. My husband already need a higher flow of oxygen (HFNC) but since the hospital was full, at that time it wasn't available. I had to sign a DNR, while my husband was installed catheter and feeding tube just so his saturation won't drop further, and it broke my heart into pieces. But we didn't lose hope, I contacted everyone I know (and don't know) through every platform to find plasma convalescent, while we wait for the availability of HFNC. Thank God, one day later my husband got his first bag of convalescent plasma AND HFNC machine. Through this critical time, the nurses and doctors were very supportive. They kept motivating us and convince us that things will get better. And thanks to their hard work and God's permission, things did get better. After getting his first bag of convalescent plasma, he got his energy back, by afternoon, he was already able to play with his son. The next day, his feeding tube was removed and he was able to eat from his mouth again. And again, I can't emphasize more how much the medical workers has helped us through this difficult situation. Unfortunately, my son and I had to be released from the hospital first on July 18th, while my husband still need to recover because this virus has damaged almost 90% of his lungs. So again, I had to leave him to the nurses and while I was gone, they have been taking care of him very patiently. Thank God, again, the medications and therapy given to my husband works, and his condition gets better everyday, his breathing capability also improved rapidly, so he can remove the HFNC, and change into NRM, nasal, then removed it completely and breathing on his own. Finally, on August 4th my husband was released from the hospital so he can continue recover from home with his wife and son. Special thanks to dr. Andy and dr. Ben. Also, Mas Wahyu and all the other nurses in the 4th floor. Your good deeds will never be forgotten, and may Allah always give you good health. Thank you Mayapada Hospital Tangerang!

Baru kali ini merasakan ketidakpuasan dengan pelayanan di MAYAPADA HOSPITAL TANGERANG (MHT) customercare atas nama Diah terkesan ketus untuk menjawab pertanyaan saya, memang saya tidak melihat mimik muka anda saat bicara tapi kan say mendengarkan perubahan nada dan intonasi anda saat berbicara. Wajar donk saya nanya kenapa saat terinfo kalau test TCM dicover oleh Inhealth saat mau masuk rawat inap tapi saat mau pulanh tiba2 saya di suruh bayar untuk test TCM nya karena info nya inhealth tidak mengcover test TCM untuk pasien rawat inap dan info nya lagi sekarang untuk rawat inap balik lagi diberlakukan test swab pcr saja. Harus nya kalo memang tidak di cover inhealth infokan dan kalau memang ada perubahan dari inhealth nya tolong donk disampaikan secepat nya jangan pas mau pulang baru dibilangin. Memang RS MAYAPADA rata2 yang berobat disana yang punya kanyong tebal tapi nggak semua orang punya kantong tebal...

Pooorrrr experience I come here for a dental treatment and i had such a bad experience for this 4.5 rated hospital -location is quite far from the toll/highway -parking is good -many good restaurants inside -registration queue is messed up and spend my 20mins, but the staff is kind -no clear guides about thr direction to dental polyclinic -waiting room is so poor, crowded, dirty -the medical staff didn't even wear clean and disposable personal protective equipment.. really poor representative medist for a modern hospital

opname here in presidential suite. room quite nice but service not so good considering im in the highest level room. nurse need long time for response, nurse forget to submit my sample for lab, nurse didnt follow up my sample, fail to recognize sign of drug allergy, very limited car park

Great medical office, wonderful and warm experience from start to finish. Appreciate Dr. Benjamin taking time to go over the diagnosis clearly and treatment options. Highly recommended.

i was born in here, 17 years ago by the time it was named Honoris. Thank You for all the health workers who participated❤️

Happy to join MCU in AIA Familympics, doctor & staff very helpful & informatif (mba Ranika, dr Afif, mas Evan, mas Wijay). Thanks!

Not good doctor, old and working that doctor does not want to retire earlier. Our baby has passed away, my wife almost…and my wife is in another hospital.

The best place for family Medical Check Up, high standard with an experienced medical team, thank you so much. keep up good work Mayapada👍

What a great Hospital,Best Service,Friendly nurses and doctors (Especially to Dr.Pojianto & Dr.IR.Laurent)Hopefully MHTG would be the most created value and the most best experienced Hospital..

Great service, especially from dr.Yongky who's responsible for my last surgery here, got a clear explanation regarding the disease and the treatment for my condition as well. Definitely recommended

I was in emergency situation. The doctor did not even wear his uniform, attitude was bad, and service was worst. I decided to switch hospital

(Translated by Google) The doctor is good (Original) Dokternya bagus

Had a treatment in this hospital started from ER stayed overnight. All the staff are professional including doctors nurses and staff who accommodate the need of paper work such as medical record staff. In specific Ms Helen is in charge in Medical Record who helped to provide docs for the insurance company. Take longer time than expected to get it but delivered at the end.

Consulted with the internist, doctor Benjamin. Glad to have found dr Benjamin, he is really kind and helpful, menjelaskan dengan sangat baik dan tidak terburu-buru. Also did a medical check up. The entire process was smooth, the MCU counter opened 8:00 AM sharp, the MCU session also finished on time. Nurses and admins are very helpful, which i really appreciate.

Excellent service and great doctors. Happy to be here and well treated. Thanks MHTG.

We waited for almost an hour for our prescription and waited for another half hour because they forgot to input it into the system. They went full digital and somehow forgot to train their staff.

Nice and warm Hospitality. Professional doctors and nurse. Our favourite dr.Philip Agustinus, SpOg and dr.Yose Mulyawan, SpA.

Mayapada Hopital Tangerang is one of best International Hospital in Tangerang with strategic location and easy to find it. The most important aspect about hospitals are good facility and best service, according to their vision, and also with the best doctors and health professionals who are competent in their respective fields, Mayapada Hospital has a good name and reputation and has been trusted in providing high quality health services.

I can highly commend dr Benjamin and dr Yongky. They both are the star of the shows here in mayapada. Other than that nothing I can compliment. The cashier staff can get much more improvement because they’ve been a bottleneck during your checkout process. Other than that, I love this hospital because those 2 doctors and comprehensive information given while consulting with them about your health condition. Edit : dr Vetty also a very good doctor here. She did my appendix surgery last month.

(Translated by Google) The doctor's consultation is okay, it doesn't take too long to wait for 15 minutes to finish, but waiting for the medicine for 2 hours doesn't work, it's not clear how the system is in this pandemic era, you still have to queue for hours at the hospital (Original) Konsultasi dokter oke tidak terlalu lama menunggu 15 menit beres, tapi nunggu obat 2 jam ga beres2, tidak jelas sistemnya bagaimana di zaman pandemi gini masih harus ngantri berjam2 di rumah sakit

(Translated by Google) The services offered are quite complete. I took control of my pregnancy, gave birth here with Doctor Pouji where he said the tools used were from Germany while being shown to make them and my husband was satisfied with the price. The doctor was friendly, alert, gave advice as I expected. If it's a pediatrician with Dr. Rachmat, but the pharmacy department is too busy piling up queues, the motor is not big enough, then the officer should use the mic. The sisters are various, some are kind and friendly, but some are curt and answer modestly. So I don't think I can use it as a benchmark to assess service so that in general it all goes back to personal. The parking lot is under construction so it's a bit tricky to park outside. The toilets are standard depending on the peak hours or not. If it's crowded, sometimes it's not clean. The toilet should be checked more often. Registration can be via wa but still need to re-register it doesn't seem to affect the order. (Original) Layanan yg ditawarkan cukup terbilang lengkap. Saya kontrol kehamilan, lahiran disini dengan dokter Pouji dimana beliau bilang alat yg digunakan asal german sambil ditunjukin membuats dan suami puas sepadan dengan harga. Dokternya ramah, sigap, memberikan saran sesuai dengan yg saya harapkan. Kalau dokter anak dengan dokter Rachmat.namun bagian farmasi terlalu menumpukpmenumpuk antrian,motitor kurang besar, terus harusnya menggunakan mic petugasnya. Susternya beragam ada yg baik dan ramah tapi ada yg ketus jawab seadanya. Jadi saya rasa tidak bisa saya jadikan tolak ukur untuk menilai pelayanan sehingga secara garis besar semua kembali ke personal. Parkirannya sdg dalam tahap konstruksi jadi agak ribet parkir enakan di luar. Toiletnya standar tergantung jam ramai atau tidak. Kalau ramai kadang kurang bersih. Harusnya lebih sering di cek keadaan toiletnya. Pendaftaran bisa melalui wa tapi tetap butuh daftar ulang sepertinya sama saja tidak mempengaruhi urutan.

Sy pasien dari dokter Hendra. Penyertaan nya sangat baik dalam memberikan informasi tentang penyakit dan cara mengatasinya, koordinasi dgn dokter2 lain untuk yg berhubungan dgn penyakit cukup cepat. Dedikasi dokter sangat baik, walaupun pasien byk tetap memberikan pelayanan baik dan visit tetap dilakukan walaupun sudah sampai larut malam. Ketersediaan kamar kurang,namun pelayanan penyediaan kamar sangat responsif. Para perawat juga Ramah dan siap membantu.

Parah pelayanannya. Bikin janji jam 11-12 pasien sudah datang tapi sampai jam 2 belum diperiksa juga. Bilangnya per kedatangan tapi kayaknya tidak seperti itu. Perbaiki deh pelayanannya sebelum pasien kabur semua dr RS ini.

(Translated by Google) Friendly male or female doctors and nurses (Original) Dokter dan suster cowo atau cewe ramah

Kecewa untuk penyelenggaraan vaksin covid19 (moderna) programnya dari tgl 30 agustus s/d 4 september. Sudah daftar dan dapat konfirmasi lewat wa terjadwal vaksin untuk tgl 4 september pukul 09.00-13.00. Saya datang jam 10.30 pas saat di lobby terinfo kalau vaksin sudah selesai karena kuota penuh. Kenapa gak dikonfirmasi lg dari pagi, infonya ada kesalahan sistem, harusnya kan yg sudah terjadwal dan terima notifikasi bisa dilayani dong, ini malah disuruh dateng lg hari senin dari jam 7 pagi dan harus isi di selembaran kertas untuk absen. Bener2 deh ga jelas sistemnya!!!

Hotline parah. Harusnya pake nomer sendiri2 utk cabang masing2 supaya hemat waktu dan pulsa. Udah nelpon berkali2, nunggu superrrrr lama, ke radiology ga diangkat, ke bagian asuransi ga diangkat. Daftar lewat WhatsApp ga direspon. Buruk banget pelayanannya. Ngapain bisa daftar online tapi udah daftar mesti ditelpon dulu supaya direspon WhatsApp nya?! Ga guna banget. Benahin dong CS nya, masa hubungan langsung ke customer, tapi kaya gitu semua.

Best Health Center, nice place for recovery.. im happy

Pelayanannya baik sekali, sigap, cepat tanggap, nakes ramah dan segala sesuatunya dijelaskan dgn lengkap.

I'm a regular oncology patient since 2 years ago. Poli oncology service (Prof and nurses) is simply the best for me.

Saya senang berobat di RS Mayapada tangerang, karena dokter dan perawatnya sangat baik. Terutama para petugas terapynya.🙏 Koreksi untuk kasir, lebih cepat kerjanya.

Penanganan UGD yg sangat Lambattttt...!!!!! Mohon kepada Petinggi Mayapada Hospital-Tangerang, agar meninjau cara kerja para Medis di UGD dlm melayani Pasien. Terlalu lamban...

konsultasi dgn Dokter Sp. Jantung cukup Puas, tetapi pelayanan dari salah satu Suster buruk, tutur kata dan tindakan kpd pasien yg adalah orangtua pada saat EKG berpengaruh terhadap pikiran & perasaan pasien yg butuh pengobatan.

Has been working with Mayapada for years, always fast respond with heart warming service. Keep up the good work!

Great hospital with great staff

(Translated by Google) The service is friendly and good (Original) Pelayanannya ramah dan baik baik

Terima kasih utk pelayanan Lt 4 RS Mayapasa pada saat suami saya di rawat An Hendri Simanjuntak.

Good service, everything is clear, no need to worry about anything so long you asked the right question

(Translated by Google) The service is good and the facilities are complete. Credit for health workers in isolation for 4 adults: Wahyu nurse, Jenni nurse, Resti, and other health workers (Original) Pelayanannya bagus dan fasilitasnya lengkap. Credit untuk nakes di isolasi 4 dewasa : perawat wahyu, suster jenni, suster resti, dan nakes2 lainnya

Great experience at this hospital, professional staff especially for the midwifes, very humble n fast response. Bravo Mayapada Hospital Tangerang.💖💖💖💖💖

Tombol utk manggil perawat rusak ga diperbaiki. Kamar ga dibersihkan jika tidak diminta

the best service, with comfortable hospital facilities and friendly nurses and doctors waiting for patients. recommended

(Translated by Google) Experience As long as our parents were cared for in Mayapada Tangerang, the service was very good & satisfying, we from the family and patients thank you for the medical (specialist doctor, doctor on duty & the role of nurse) along with the contribution of other supporting facilities very helpful for the recovery of our parents. Thank you RS Mayapada Tangerang for the very satisfying health services that have been given to our parents. (Original) Pengalaman Selama orang tua kami di rawat di mayapada tangerang,pelayanan sangat baik & memuaskan, kami dari pihak keluarga maupun pasien berterimakasih teruntuk medis (dokter spesialis, dr jaga & peran perawat) beserta kontribusi fasilitas penunjang lainya sangat membantu untuk kesembuhan orang tua kami.terimakasih Rs mayapada tangerang atas pelayanan kesehatan yg sangat memeuaskan yg telah di berikan terhadap orang tua kami.

(Translated by Google) Service is okay. But when called, no one picks up. Want to call in the morning, afternoon, evening, just the same. Only the ext operator picked up, after that it was zoonk. Just one time The other day, I brought my family to be treated for covid here. It's pretty frustrating because the ER admin didn't inform me that I could use BPJS. Just found out if you can on the 3rd day. Gone syudaah. Mas/mba admin, please inform the patient if you can use BPJS to treat covid. Don't be silent bae. Oh gemess. Don't pinch it. Uuhh. Quite a dozen million, right, I can use it to buy Xiboba and Dumdum. (Original) Pelayanan okelah. Tapi kalo ditelpon gapernah ada yg angkat. Mau telpon pagi, siang, malem, sma aja. Cuma ext operator yg ngangkat, stelah itu zoonk.. Tolong manajemen, kasian itu beliin pesawat telpon yg bisa bunyi. Kali aja Tempo hari bawa keluarga dirawat covid di sini. Lumayan nyesek karena admin UGD ga infokan bisa pakai BPJS. Baru tau kalau bisa pas hari ke-3. Lenyap syudaah. Mas/mba admin, tolong infokan ke pasien kalau bisa pakai BPJS untik rawat covid yah. Jangan diem-diem bae. Ih gemess. Tak cubit nih. Uuhh. Lumayan belasan juta abis, kan bisa saya pake buat beli Xiboba sama Dumdum.

(Translated by Google) Nice hospital for health care (Original) Rumah sakit yang enak untuk perawatan kesehatan

(Translated by Google) The service is very slow.. I did a drive thru pcr with gold byran.. but the results came out in 3 days.. and no email was sent.. had to call the district head angry.. just got the email.. very disappointed with the service.. (Original) Pelayanan nya sangat lambat.. saya pcr drive thru dgn byran gold.. tp keluar hasilnya 3hr.. dan tdk dikirim email.. hrs telp kecs marah2.. br msk emailnya.. sangat kecewa dgn pelayanan nya..

(Translated by Google) There was no notification that the poly was closed early even though the consul via WA directly by his pediatrician, very bad, my child is allergic to the doctor's prescription, there is no sense of responsibility, I was far from Tanjung Pasir, wasting my time, even though it was an emergency (Original) Tidak ada pemberitahuan bahwa poli tutup lebih awal padahal konsul lewat WA langsung oleh dokter anak nya, jahat sekali, anak saya alergi resep dari dokternya, tidak ada rasa tanggung jawab, saya jauh-jauh dari Tanjung Pasir, membuang waktu saya, padahal kondisi darurat

(Translated by Google) The cashier service on the 2nd floor is very slow...waiting for hours doesn't finish (Original) Pelayanan kasir di lantai 2 sangat lambat...menunggu berjam jam ga selesai

(Translated by Google) Go for treatment to a pediatrician with a simple complaint of diarrhea There are a lot of drugs prescribed, wait 3-5 days Diarrhea has not changed since taking the medicine on the first day of ORS, zinc, domperidone drop, lacto B, the medicine doesn't stop diarrhea, on the 2nd day after treatment, it's even dehydrated because the diarrhea continues there is no change Only given the drug as a supplement, unfortunately the drug's work is inferior to the rate of diarrhea frequency so that it becomes dehydrated. Very disappointed with the services of a pediatrician at this hospital, such as not analyzing properly to solve the main cause of the complaint (Original) Pergi berobat ke spesialis anak dengan keluhan sederhana bayi mencret Di resepkan obat banyak sekali, tunggu 3-5 hari Mencret tidak ada perubahan sejak minum obat hari pertama oralit, zinc, domperidone drop, lacto B percuman obatnya mencret tidak berhenti , hari ke 2 setelah berobat malah dehidrasi karena mencret terus tidakk ada perubahan Hanya diberikan obat sifatnya suplemen , sayangya kerja obatnya kalahh d3engan laju frekuensii mencret sehingga dehidraaasi nSangat kecewa dengan pelayanan dokter spesialis anak di RS ini, seperti ttidak mengalnalisa sdengann baiky untuk elesaikan penyebab utama dari keluhannya

(Translated by Google) I think it's more effective to queue up at the puskesmas than here. (Original) kayanya lebih efektif ngantri di puskesmas drpd disini.

(Translated by Google) Friendly and good service. Please speed up the parking renovation so that it won't take long to find parking (Original) Pelayanan ramah dan baik. Renovasi parkirnya tolong dipercepat supaya cari parkir tidak lama

(Translated by Google) Long and slow (Original) Lama dan lambat

(Translated by Google) The service for taking prescriptions and medicines is very slow..... Hope the hospital fixes all that... Because the service is very bad (Original) Pelayanan pengambilan resep dan obat nya sangat lambat..... Harap pihak rumah sakit membenahi semua itu... Karena sangat parah sekali pelayanan nya

(Translated by Google) Waited 2 hours just for a general practitioner in the ER.. (Original) Nunggu 2 jam cuma buat dokter umum di IGD..

(Translated by Google) When it's time for covid, there will definitely be a lot of Anti-Gen and PCR swabs, try adding more staff, so there won't be a lot of long queues, the service is very good (Original) pas lagi covid begini pasti banyak yang swab Anti Gen dan PCR, coba di tambah lagi staffnya yaaaa,, biar gk banyak antrian panjang, untuk pelayanan sangat bagus

What a great hospital! Big thanks to Mypd doctors (especially on gynecologist doctor) and nurses and all their staffs. The services, punctuality, and their kindness, is really great. It was such a horrible situation that my wife can’t given birth normally cause the oligohydramnios - but mypd’s doctor has a positive vibe.

(Translated by Google) Bad service, waiting for medicine can take 2 hours. Annoyed (Original) Pelayanan jelek, nunggu obat bs 2 jaman. Kesel

(Translated by Google) The specialist doctor is friendly and the communication is good, clear to the patient. (Original) Dokter spesialisnya ramah dan komunikasinya baik, jelas ke pasien.

(Translated by Google) Thank you to all Mayapada Hospital staff, and the doctors. From the start of taking the isoman package until you have to be hospitalized, the service is good. Using prudential insurance, the service is also fast. Very friendly for nurses to talk to as well as catering and cleaning staff. As well as the administrative officer, cooperative with my Pru Agent. The treatment is also good, 2 days of treatment, it has improved a lot and recovered from the symptoms of covid. Thank you all (Original) Terima kasih seluruh staff RS Mayapada, dan dokter2 nya. Dari awal ambil paket isoman sampai harus rawat inap pelayanannya bagus. Pakai asuransi prudential dilayani nya juga cepat. Ramah sekali untuk perawat bisa diajak ngobrol begitu jg petugas catering dan kebersihannya. Serta petugas administratif nya, kooperatif dg Agent Pru saya. Pengobatannya juga baik, 2 hari dirawat sudah jauh membaik dan sembuh dari gejala2 covid. Terima kasih ya semua nya

(Translated by Google) June 15 was born in Mayapada, and apparently it's not as complicated as I thought, everything has been prepared from the hospital. The nurses and doctors are all very helpful (Original) 15 juni lahiran di mayapada, dan ternyata gak seribet yg dipikirin, semua udah di persiapkan dr rumah sakit. Dokter perawat pun semuanya ngebantu bgttt🖤

Yesterday when I went for outpatient treatment at Mayapada Hospital Tangerang i feel very impressed, starting from the parking lot, i was directed by securty. When i registered, the staff was so welcome. The nurses and the doctors were quite friendly and kind. the place is also clean as if in a hotel

The services are overall great, with good facilities and qualified doctors and nurses. They give great options for inpatient meals too.

(Translated by Google) Mayapada hospital is the best (Original) Mayapada hospital is the best

(Translated by Google) Very satisfied with the service, thank you, hopefully it can be improved again. (Original) Puas sekali dengan layanan nya, terima kasih semoga dpt d tingkatkan lagi.

I had a wonderful experience in the Mayapada hospital. I was treated with the utmost care, compasion, and understanding. Everyone, from administration, day stay staff, staff, doctor and everyone. I highly recommend this hospital and staff..

I am extremely grateful for the exceptional service and assistance provided by the staff at Mayapada Hospital Tangerang, particularly Ms. Helen in the Medical Records department who patiently and kindly assisted me and my family in obtaining medical records. Thank you Ms. Halen. Vicky Alvadi

Unfortunately, I didn't get any opportunity to ask tapi seruuuuuuuu sih as always 😍 Bunches thanks Mayapada Hospital and BNI life 😍