One famous & popular hospital in Lippo Karawaci area. Often visit here for clients services. Nowadays the area is becoming more crowded & full, with thr growths of eating places & coffee shops nearby.

Veeeeeery BAD SERVICE. Should have been awarded as THE SLOWEST HOSPITAL OF ALL TIMES. Went here a couple times, ALL of them took me MINIMUM 3 hours from registration desk to getting my medicine. Skipped my lunch, etc, just to make sure I don't miss my call. I felt like dying just to wait for my turn. I wonder what's the issue.. Lack of training? Lack of staff because of severe cost cutting? But they charge us at a very expensive cost and is the most profitable business unit, no? Seriously guys, choose other hospitals if you're really sick and can't stand 3-4 hours of pain. It is for your health and your well-being.

Don't come here unless you're dying and it's a case of emergency. Suuuuper slooooow service!!! Spent 5 mins at the doctor and 90 mins at registration, cashier and pharmacy. Nope. Never gonna come back here.

(Translated by Google) The hospital is very expensive ..., intermittently a deposit, I don't have money, instead I ask to find a loan ... (Original) Rumah sakit yang sangat mahal..., sebentar2 deposit ,sudah Enggak punya uang malah suruh cari pinjaman uang...

(Translated by Google) I am very disappointed in the administration, because of their negligence I have to pay 14 million rupiah, even though I said insurance from the start, but because they are lazy to call the insurance company so I am not covered by insurance !!! It is a pity that a hospital as big as Siloam Village has people who are not competent in the field of administration .. Siloam Hospital is not as good as it thinks !!! (Original) Saya sangat kecewa di bagian administrasi, karena kelalaian mereka saya harus membayar 14 JT, padahal dari awal sudah bilang asuransi, tp karena mereka males nelp pihak asuransi jadi saya tidak di cover asurasi!!! Sangat di sayangkan rumah sakit sebesar Siloam Village memiliki org yg tidak berkompeten di bidang administrasi.. RS Siloam tidak sebagus apa yang di fikirkan!!!

Excellent services from all the staffs here, competent and kind doctors and very nice, kind, and helpful nurses make mee feel very properly looked after eventho I was alone with no guardian. Super VIP room is nice and comfortable as well. I was discharged few hours ago and I already missed the nurses on my unit whi have been taking care of me these past few days (that I didn't get to say goodbye to) :(

(Translated by Google) "DOCTOR Sisca Sondakh" Please don't be rude to the patient. I came to the Siloam Hospital yesterday and the doctor just arrived and spoke in a high tone in the ICU room. I'm sick doc please don't add to my burden. should have given me a good explanation. I have always been treated at the Siloam Hospital, and even gave birth to SC in Siloam, all the doctors and nurses there were good. just yesterday I met a doctor who was very unkind to patients. Please don't repeat it, sorry if other patients experience the same thing. (Original) "DOKTER Sisca Sondakh" Tolong jangan kasar kepada pasien. saya datang k rs siloam kmrn dan baru datang dokter udah bicara dengan nada tinggi di ruang ICU. saya sedang sakit dok tolong jangan ditambah beban pikiran saya. seharusnya kasih saya penjelasan secara baik2. saya dari dulu selalu berobat k rs siloam, dan melahirkan sc pun di siloam, semua dokter dan suster disana baik. baru kemarin saya ketemu dokter yang sangat tidak baik kepada pasien. tolong jangan diulangi dok kasian kalo pasien lain mengalami hal yang sama.

The motorbike parking area at night is dark, there is little lighting.

Nice hospital, yet it’s weird that their VVIP room has no drink water dispenser (We have to buy for guests). The VVIP room is quite big, but somehow doesn’t feel like VVIP room. It’s more like VIP. Internet is terribly slow! What a shame, as Lippo owns First Media (internet provider), yet the internet here is terrible. As for the service here, it’s not bad, yet could be better. What I like about this hospital is, they have various restaurants on lobby area, including Auntie Anne’s, HokBen, Imperial, and many more. Lobby is very spacious and also has decent spots to sit. Parking wise, they have enough space for car parking.

(Translated by Google) Very long and very bad service. Administration is convoluted and very very expensive. Patients are neglected due to a very long administrative process and drug costs that are far above average. The rapid test is used as a source of income, everyone who comes is required to have a rapid test at an unreasonable cost (Original) Pelayanan sangat lama dan sangat buruk. Administrasi berbelit belit dan sangat sangat mahal. Pasien terlantarkan karena proses admininistrasi yang sangat lama dan biaya obat yang sangat jauh di atas rata rata. Rapid test dijadikan sumber pemasukan uang,setiap orang yg datang wajib rapid test oleh mereka dengan biaya yang tidak masuk akal

(Translated by Google) Paying for parking is complicated and can't use cash ... just embarrassed to be embarrassed about a hospital this big ... 👎 (Original) Bayar parkir ribet ga bisa pakai cash.. malu maluin aja RS sebesar ini.. 👎

(Translated by Google) From the time of my mother until I myself always go to Siloam. So far very satisfied. 16/7 in the morning I went to the ER, I already had a PCR result which said it was negative (out on 15/7 at night). The officer said it had to be active 1x24 hours. Obviously still in 1x24 hours. He said CT Scan and PCR had to be the rules. I said that the PCR was ok, I had a little objection to the CT scan. Why do you have to do a CT scan anyway, why not just an X-ray? Haha Last year I was also treated here, to the ER, ST Scan and PCR which came out 3 days later, feeling stressed waiting for the results at home, luckily negative. The result is that the doctor (cowo) said that he was first talking about covid, I consulted a lung specialist and he said that it wasn't like this. Then the emergency room doctor hasn't learned the types of spots or what? Let's just say covid2. The PCR results haven't come out yet, instead I want to be referred, what if I'm negative and I get infected there? The doctor even said "yes, mother can also be hit on the road". Wow, that doctor. But the nurse whispered, "I don't think it's covid, sis, because it's not... (I forgot)" This time the story is about my mother. Entered the ER, because he was very weak, had a fever, and had chills. Just checked and infused. There is no initiative to check the blood, the doctor (female). We are a family who insist on blood tests. It turned out that DHF, only 12,000 platelets. Doc, you can pass through Doc, my mother's life if we don't force it. Continue to the ER 16/7. The officer said while glaring and suddenly said "if covid is there, not here". Wow, I don't think it's appropriate for a hospital officer of Siloam's class to be like this. I'm really shocked. Finally I went to the general practitioner, passed the officer while showing the PCR results. I checked my blood, it turned out that I had DHF. It's not covid!! Even if it's Covid, that's not the way to say it, it's like there's no ethics and manners. Super duper disappointed this time. Try more training in the manners of the officers (male2). Sorry, I gave 2 stars. Because so far I have always been satisfied with Siloam's services, if I am hospitalized here, I am also here for promil, my mother is often treated here, Mama has surgery to remove cysts here. Because believing is definitely good. Just disappointed with the IGD officers. (Original) Dari jaman Mama saya sampe saya sendiri selalu ke Siloam. Selama ini sangat puas. 16/7 pagi saya ke IGD, saya sudah ada hasil PCR yg menyatakan negatif (keluar pada 15/7 malam). Petugas bilang harus aktif 1x24 jam. Jelas2 masih masuk 1x24 jam. Dia bilang harus CT Scan dan PCR peraturannya. Saya bilang kalo PCR lagi ok, kalo CT Scan saya agak keberatan. Lagian kenapa harus CT Scan sihh kenapa ga rontgen aja? Hehe Tahun lalu saya juga dirawat di sini, ke IGD, ST Scan dan PCR yg keluarnya 3 hari kemudian, berasa stress nunggu hasilnya di rumah, untungnya negatif. Hasilnya memang ada flek dokternya (cowo) ngomong covid mulu, saya konsul ke spesialis paru2 katanya flek covid bukan begini. Terus itu dokter IGD belum belajar tipe2 flek atau gimana deh? Asal ngomong covid2 aja. Hasil PCR belum keluar malah mau dirujuk, lah kalo saya negatif malah ketularan di sana gimana? Dokternya malah bilang "ya kan ibu bisa kena juga di jalan". Wow ya dokter itu. Tapi suster bisik2 "kayaknya sih bukan covid kak, soalnya bukan.. (apa gitu lupa)" Kali ini cerita tentang Mama saya. Masuk IGD, karena lemes banget, demam, menggigil. Cuma diperiksa dan diinfus. Ga ada inisiatif cek darah tuh dokternya (cewe). Kita keluarga ngotot untuk cek darah. Ternyata DBD, trombosit cuma 12.000. Dok, bisa lewat Dok nyawa Mama saya kalo kalo kita ga paksa mah. Lanjut ke IGD 16/7. Petugas ngomong sambil melotot2 dan tiba2 bilang "kalo covid di sana, bukan di sini". Wow, kurang pantes kayaknya petugas rs sekelas Siloam begini. Saya bener2 shock. Akhirnya saya ke dokter umum, lewatin petugas sambil tunjukin hasil PCR. Saya cek darah, ternyata saya DBD. Bukan covid ya!! Kalopun covid, ga gitu juga cara ngomongnya, kayak ga ada etika dan sopan santunnya. Super duper kecewa kali ini. Coba lebih ditraining lagi tata krama petugasnya (laki2). Maaf saya kasih bintang 2. Karena selama ini selalu puas dengan pelayanan Siloam, kalo rawat inap pasti di sini, promil pun saya di sini, Mama saya sering dirawat di sini, Mama operasi angkat kista pun di sini. Karena percaya udah pasti bagus. Hanya kecewa saja dengan petugas2 IGDnya.

It has very bad facilities and service. No information given to the patients on time about the doctors being late. The service is totally horrible and trash. Don’t waste your time here and just go to another hospital if it is not a serious emergency.

Only visit some doctors here, not hospitalized, so just know about the ground floor area. There is a lot of tenants here right after we get into the hospital. There is a live music with piano. The parking area is so spacious, so wide. Many insurances accepted in here even bpjs (but in the different building that i do not yet go to that building). The doctor i visited were so good and patient, and that is the best doctor i choose after went to 5 doctors before huhu. Hope im getting better and my disease are gone, amiin

Very poor service for the process of outpatient registration and pharmaceutical, especially for patients with insurance. For outpatient registration, I have to wait 2 hours, pharmaceutical process 2 hours. It seem lack of manpower!

Konteks: - Bukan asuransi, bukan bpjs. Full cash. - Wing International - Sakit lambung hingga muntah 2 baskom (seukurang tong sampah) - Riwayat infeksi lambung opnum 2 minggu Pengalaman: Setelah administrasi, nunggu 1 jam (antri 2 orang), dilayani oleh dokter perempuan jutek sekali. Tanya untuk klarifikasi (biar tidak miskom) disindir. Bukannya kuliah dokter tuh diajarin ethical medicine / etis kesehatan ya? Susternya yg ambil darah ada yg eyeroll, nyenggrang (growl/kasar) bahkan. Like yo, kalau pasian anda lagi lemot atau kurang pinter / uninformed ya tolong dilayani dengan sabar, khususnya dalam kondisi sakit yang mikirnya tidak jernih. Kalau cuma bertanya aja digituin bayangin pasien lain digimanakan. Kalau ke klinik / puskemas / rs yang lebih affordable atau murah gt, pasien sakit dilayani kek gt aja kesel apalgi di tempat yg mahal dan keluar duit out of pocket. Fasilitas bagus tapi human resource nya kek gitu. Damn, what a shame.

(Translated by Google) This hospital includes good quality, service. As soon as you enter, you are asked to fill out a form regarding Covid-19 and make close contact. When taking outpatient treatment, there is no personal distinction or BPJS Health insurance. Then if you are hospitalized, it doesn't make a difference even though you have different religions. The line for surgery was very fast, maybe because of the pandemic and Covid-19 cases were no longer high, so the operation for two ears of congenital preuricular fistula within a month. I had two operations at this hospital and everything went smoothly, the service was friendly, the nurse didn't discriminate even though I was a social insurance patient. He even helped me while taking a shower in the middle of being put on an IV. The food is also delicious, the rooms are clean. Thank you very much ENT specialist Michael Lekatompessy, Siloam Hospital, and of course BPJS Health. Keep improving (Original) RS ini termasuk bagus kualitasnya, pelayanannya. Begitu akan masuk disuruh isi form mengenai Covid-19 dan kontak erat. Ketika berobat jalan, ga dibedakan pribadi atau asuransi BPJS Kesehatan. Trus kalau rawat inap, tidak membedakan meski beragama berbeda. Antrean operasi cepat banget, mungkin karena lagi pandemi dan kasus Covid-19 ga lagi tinggi, jadi operasi dua telinga fistula preurikular congenital dalam kurun waktu sebulan. Dua kali dioperasi di RS ini dan semua lancar, pelayanan ramah, susternya tak membedakan meski saya pasien asuransi sosial. Bahkan ikut membantu saya saat mandi di tengah dipasangi infus. Makanan juga enak, ruangan kamar bersih. Makasih banyak dokter spesialis THT Michael Lekatompessy, RS Siloam, dan tentunya BPJS Kesehatan. Terus ditingkatkan

(Translated by Google) It used to be my favorite hospital. But now, since the pandemic period, the service is really bad. All from parking attendants, cashiers, administration and nurses. I can only rely on good doctors here. Especially the worst parking lot. The officer who arranges the parking, if you are overwhelmed, you don't need to talk to the patient who enters the wrong way with an annoyed tone (29.06.21). Ignorance because no one is directing at the front door is it the wrong patient who enters??? (Original) Dulu pernah jadi RS favorit saya. Tp sekarang, sejak masa pandemi, pelayanannya engga banget. Semua dari petugas parkir, kasir, administrasi maupun perawat. Cuma ngandalin dokter yang bagus2 disini mah. Khusus tempat parkiran paling parah. Petugas yg atur parkir, kalau anda kewalahan ga perlu negor pasien yang salah masuk jalan dengan nada kesel keles (29.06.21). Ketidaktahuan krn tidak ada yg arahin di pintu depan apakah salah pasien yang masuk???

(Translated by Google) For Siloam Building A. : nurses & doctors, friendly polite nurses & attention to patients. Best doctors are all good too. : cleanliness & staff are also polite. : security, hhhmmm.... just fix the communication, especially with the patient watchman, sir" security. : admin goes well, personally pays. : perfection only belongs to God. Overall it's all 4 stars. I already feel what building A is, what about B. Just a suggestion: mattresses are provided for waiting patients, but it's a shame I need a pillow even though it's small, only the headrest is really needed! The blankets too... because that night the air conditioner was very cold, plus the patient waitor was on the floor sleeping. Please provide it, if you can't, please don't prohibit / make rules forbidding patient waitors from bringing sleeping equipment. why? Because the one who takes care of the patient is also drained of energy and mentality, so don't think about it until the patient recovers, gentian sm who take care of it. I think that's a reasonable thing. After all, there is only 1 patient waiting, not too crowded, it looks like you want to go on a picnic, right. A few inputs from sy. (Original) Untuk Siloam Gedung A. ☆☆☆☆ : perawat & dokter, perawat santun ramah & perhatian ke pasien. Dokter Best jg baik smua. ☆☆☆☆ : kebersihan & petugasnya jg santun. ☆☆☆ : security, hhhmmm....diperbaiki aja sih komunikasi khusunya dgn penunggu pasien yah bapak" security. ☆☆☆☆ : admin lancar jayalah, secara bayar pribadi. ☆☆☆☆☆ : kesempurnaan hny milik Tuhan. Overall bintang 4 lah semua. Sy udh rasain yg gedung A gimana, B gimana. Hanya saran : untuk penunggu pasien memang disediakan matras, tp tanggung mnrt sy butuh bantal walo kecil hanya sandaran kepala itu butuh bgt! Selimut juga skalian...krn malam itu dingin skali ACnya, plus ya penunggu pasien kan di lantai yah tidurnya. Mohon disediakan, kalau tidak bisa ya mohon jangan melarang / dibuat aturan melarang penunggu pasien membawa alat tidur. Knp? Krn yg jagain pasien itu jg tenaga & mentalnya terkuras, jadi dipikirkanlah jgn sampe pasien sembuh gentian sm yg jaga. Sy rasa itu hal yg wajar kog. Toh penunggu pasien hanya 1 org jg tidak ramai2 kyk mau piknik kan. Sekian masukan dr sy.

One of best type A hospital at Tangerang and Karawaci area, also as educational hospital for Pelita Harapan School of Medicine.

I was conflicted when I put this rating. The Siloam Hospital Lippo Village was like 2 side of coins. The Siloam Lippo Village International Hospital was having spotless service, but on the other hand, try to use the RS Umum Siloam Lippo Village and BPJS.. I got the worst customer experience. I called and called for reservation and they NEVER picked up the line. It was the biggest joke! If you are not ready for giving back to society, do not pretend to have the good will. Apologies for the harsh words, but it is true. Up to now, I still cannot book my reservation for BPJS Kesehatan recommendation 😊

Superb quality of service from doctors, nurses, and other staffs. The combination of Competent doctors, friendly and patient nurses, and a comfortable room made being sick and in pain much more bearable (and dare i say, pleasant). Easily the best hospitalisation experience ive had yet. Doctors and nurses were quick to figure out what was wrong and react accordingly. 10/10 would recommend, very much worth the long line of registry, lol.

Competent and attentive medical staff, I.e. Dr. John Butarbutar and Dr. Michael Tanaka. Competent, warm and very helpful nurses in my ward (room 1031). Modern medical equipment (e.g. X-ray and MRI). The Super VIP is very comfortably and adequately furnished. Nicely appointed and comfortable room.

PCR Test disaster Took a PCR to go abroad. Made an appointment by writing out passport number and marked "for travel" in the box saying "purpose" Came in for the PCR test and provided passport. Was told that KTP (National ID card) is the only ID accepted. Shown the card and was told to email it to their email address, which was not received after 10 mins (cc ed another email address which accepted my email with no problem). The swab was over in 1 mins, which was quick and efficient. Took the result the next day after 24hr mark passed. Was shocked to see that the passport number was not written on the result. The lady told me that was due to me not mentioning the use of the test. Corrected her that not only I explicitly told the reception I need it to go to Japan, I even offered my passport which was rejected. At the airport 3 hours before flight, I was rejected since the form did not mention my nationality. Emailed them and got no response. Called them and waited for 30 mins on the waiting music before Siloam hung up (never got the chance to talk to the PCR department) Finally managed to reason with the airport to let me in. Currently sitting on the airplane minutes before take off, and just received an email stating "Please wait, working on it"

(Translated by Google) A little history: The company was founded on August 3, 1996 under the name PT Sentralindo Wirasta which is engaged in services health. Starting with the first hospital in Lippo Village, Siloam Hospitals is growing innovatively and becomes leaders in their field through a clinical service model, (state-of-the-art technology), centered facilities in patient and clinical and non-clinical services integrated. In the consolidation stage, which lasts from years 2007-2010, SiloamHospitals presents services in four major cities, namely Tangerang (Lippo Village), Jakarta, Surabaya and Bekasi (Lippo Cikarang). Entering a period of expansion after consolidation, since the year 2011 Siloam Hospitals thrives on building six hospitals and acquired five hospitals. On 12 September 2013, the Company which has been changed its name to PT Siloam International Hospitals conduct an Initial Public Offering (IPO) and be listed on the Indonesia Stock Exchange as PT Siloam International Hospitals Tbk. Siloam Hospitals at a glance As of December 31, 2012, according to Frost & Sullivan, Siloam Hospitals Group is a private hospital group largest in Indonesia in terms of capacity and quantity operational bed. Apart from the number of hospitals, Siloam Hospitals as well became the first hospital in Indonesia to receive it international accreditation from the Joint accreditation agency Commission International Accreditation (accreditation already conducted in 2007, 2010 and 2013). Accreditation strengthen the position of Siloam Hospitals as a hospital with international standard services. At the end of 2013, Siloam Hospitals operated 16 hospitals, in the stage of building 21 houses sick (4-5 will be ready for operation in 2014) and plan to build 19-20 hospitals during 2015-2017. (Original) Sedikit sejarah : Perseroan didirikan pada 3 Agustus 1996 dengan nama PT Sentralindo Wirasta yang bergerak di bidang layanan kesehatan. Dimulai dengan rumah sakit pertama di Lippo Village, Siloam Hospitals berkembang secara inovatif dan menjadi pemimpin di bidangnya melalui model layanan klinis, (state-of-the-art technology), fasilitas yang berpusat pada pasien dan layanan klinik dan non-klinik yang terintegrasi. Dalam tahap konsolidasi, yang berlangsung dari tahun 2007hingga2010,SiloamHospitals menghadirkan layanannya di empat kota besar, yaitu Tangerang (Lippo Village), Jakarta, Surabaya dan Bekasi (Lippo Cikarang). Memasuki masa ekspansi setelah konsolidasi, sejak tahun 2011 Siloam Hospitals melaju pesat dengan membangun enam rumah sakit dan mengakuisisi lima rumah sakit. Pada tanggal 12 September 2013, Perseroan yang telah berubah nama menjadi PT Siloam International Hospitals melakukan Initial Public Offering (IPO) dan dicatatkan pada Bursa Efek Indonesia sebagai PT Siloam International Hospitals Tbk. Sekilas Siloam Hospitals Per tanggal 31 Desember 2012, menurut Frost & Sullivan, Siloam Hospitals Group adalah grup rumah sakit swasta terbesar di Indonesia dalam jumlah kapasitas dan jumlah tempat tidur operasional. Selain dari jumlah rumah sakit, Siloam Hospitals juga menjadi rumah sakit pertama di Indonesia yang mendapat akreditasi international dari lembaga akreditasi Joint Commission International Accreditation (akreditasi telah dilakukan pada tahun 2007, 2010 dan 2013). Akreditasi menguatkan posisi Siloam Hospitals sebagai rumah sakit dengan layanan berstandar internasional. Pada akhir tahun 2013, Siloam Hospitals mengoperasikan 16 rumah sakit, dalam tahap membangun 21 rumah sakit (4-5 akan siap beroperasi di tahun 2014) dan merencanakan membangun 19-20 rumah sakit selama tahun 2015-2017.

Great facilities and doctors. The price is a bit steep for your daily medical needs but it is somewhat worth it with great service. Waiting time is relatively short. Other stores make it easy for visitors to buy whatever they need in this hospital. Patient rooms are well cleaned and comfy.

(Translated by Google) Ugly, old, expensive, no soup, no effectiveness, keep waiting, but don't know what to expect. If you have other options, don't come here. (Original) Jelek, lama, mahal, tidak punya sop, tidak punya efektivitas, terus tunggu, tp tidak tau tunngu apa aja. Kalo punya pilihan lain, jangan ke sini.

(Translated by Google) Siloam international security service is not polite to talk to consumers using my language !!!! (Original) Pelayanan satpam siloam internasional tidak sopan berbicara dengan konsumen menggunakan bahasa gw loe!!!!

(Translated by Google) We tried to follow the bpjs referral soup, but it was difficult to register via wa, personal list, uh, it turned out that the sub-specialist practiced only in the BPJS pavilion and the only one, for days every day wara wiri rs, obeying SOP ... from sub specialists to specialists, Follow the swab procedure, X-rays and blood tests ... and every day the room consul is asked to visit Nurse E, on the day he is told to enter he says the room is not available ... only class 2 is available, even though from the start we have warned about the availability of class 1 rooms , even if you can upgrade VIP, What we are sorry about ... there is a lot of information that is not synchronized between sections, he said, you don't have to bring the patient, just a guardian because you only need to make sure the room is available, but you have to bring it, the reason is that the schedule for another series of examinations will not be overtaken. As a result, guys come here every day, sub specialists for a day, x-ray rooms, check blood for a day, specialists for a day, then the next day ... We are not continuing the operation here, because 1) can't get a class 1 room and is forced to downgrade to class 2, 2) the patient's child who is still a 14 month baby is already tired of waiting 4 hours on that day without the certainty of being hospitalized and 3 days before has to be wara wiri rs, so fever is up to 38 degrees Oh yes, we paid a deposit for the patient's 900k swab test, even though it was negative, and was promised to return it until we got out of rs ... the reason said the officer was just to be on guard if it was positive, I replied if it was positive it didn't cover BPJS, y we have let it go. We're out Rs, the deposit is still there. And just found out, guys are different from the BPJs building from the usual, 180 degrees, one is like the super duper cling mall and the other is luxurious ... see if you have time, The friendliness of the call center is different, the staff is also like the sky and the earth, it is very different from the building, the only thing is the soft voice of the call center ... luckily it is picked up ... and ready to receive a jutek tone of voice ... .. Oh yes, this is the first time going to RS through the stairs, sorry to see older patients / visitors going up and down the stairs wobbling. I just found out that there is such a segregation of non-BPJs Rs ... Duh ... if it is told in full later in the media it's not enough ... finallly, for my case in this RS, the patient who is patient is a BPJs patient ... if you are not strong and patient, it's better to back off ... for the management and staff of the rs ... please be more human and friendly, and professional ... the room runs out ... we are not patients directly but by appoinment. For the doctor to make the diagnosis more accurate, I asked to check the ear, he said there was no tool, the tool was damaged ... (it's that simple ...) if you explain it again ... no ... the point is ... I feel like I'm a dumb person. his... The biggest conclusion, my child doesn't need surgery..sy second opinion to a specialist in another place..it turns out my child is just sore throat ... almost had surgery due to another diagnosis ... fortunately we didn't get a room according to class y. .. if not .. I can't imagine my regret. (Original) Kami mencoba ikuti sop rujukan bpjs, tapi susah daftarnya via wa, daftar pribadi, eh ternyata sub spesialis itu prakteknya hanya di paviliun bpjs dan the only one, berhari2 setiap hari wara wiri rs, taat SOP....dari sub spesialis ke spesialis, ikutin prosedur swab, rontgen dan tes darah..dan tiap.hari diminta konsul kamar ke suster E, pas hari h disuruh masuk dibilang kamar tidak tersedia...yg available hanya kelas 2, padahal dari awal kami sudah wanti2 soal ketersediaan kamar kelas 1, bahkan kalo bisa upgrade vip, Yg kami sayangkan..banyak info yg tidak sinkron antar bagian, katanya ga usah bawa pasiennya cukup wali karena hanya pastikan ketersediaan kamar, eh ternyata harus bawa, alasannya jadwal buat rangkaian pemeriksaan lain nanti ga kekejar. Alhasil tiap hari guys ke sini, sub spesialis sehari, kamar rontgen cek darah sehari, spesialis sehari, terus dtg besoknya..tralalala kejadian deh dipaksa downgrade... Kami ga jadi lanjutkan operasi di sini, sebab 1)ga dapat kamar kelas 1 dan dipaksa downgrade ke kelas 2, 2) anak sy si pasien yg masih bayi 14 bulan sudah kelelahan kurleb 4 jam nunggu di hari itu tanpa kepastian rawat inap dan 3 hari sebelumnya harus wara wiri rs, jadi demam sampai 38 derajat Oiya kita bayar deposit loh pas tes swab pasien 900k, meski negatif, dan dijanjikan dikembalikan sampai kita keluar rs...alasannya kata petugas ya buat jaga2 kalo positif, sy balas kalo positif emang ga cover dari bpjs, y sudah kami biarkan sj. Kami keluar rs, deposit masih di sana. Dan baru tau guys beda gedung bpjs dengan yg biasa, 180 derajat, satunya kayak mall super duper cling dan mewah satunya lagi...liat sj y nanti kalo sempat, Keramahan call center pun berbeda, petugas juga...bak langit dan bumi itu beda banget beda gedung beda banget..satunya suara call center ala ala yg lembut satunya...untung2 diangkat..dan siap2 sj nerima tone suara yg jutek.... Oiya, baru sekali ini ke rs lewat naik turun lewat tangga, kasian liat pasien/pengunjung yg lebih tua turun naik tangga tertatih tatih. Baru tau juga kalo ada rs segregasi bpjs non bpjs sebegitunya.. Duh..kalo diceritakan penuh nanti di media ini ga cukup.. finallly, untuk case sy di rs ini, yang sabar yak jadi pasien bpjs....kalo ga kuat dan sabar, lebih baik mundur sj... buat manajemen dan pegawai rs nya..tolong donk lebih human dan ramah, dan profesional..masa tiba2 kamar habis..kami bukan pasien dtg langsung tapi dah by appoinment. Buat dokter diagnosa nya lebih akurat, sy minta cek telinga katanya ga ada alatnya, alatnya lagi rusak...(sesederhana itu...) jika dijelaskan lagi duh..ga deh...intinya...kayak berasa jadi orang bodo sy nya... Kesimpulan yang paling hebat,anak sy ga perlu operasi..sy second opinion ke spesialis di tempat lain..ternyata anak sy cuma radang tenggorokan...hampir sj dioperasi karena diagnosa yg lain...untung kami ga dapat kamar sesuai kelas y...kalo ga..ga kebayang penyesalan sy.

First time experiance of having reside in one of Bangsal SAMARIA. This Hospital has a good system of Operation, Docter competancies, Shift transition of nurse, Daily Docter watch, tidy and cleanlines, quality of ammenities most of all the human relationship was fantastic, to my experiance Its worth it to spend something in this hospital... do you belive this review... come and survey .. you will feel it start from rhe first step you enter the premises 😀

Once I registered for medical checked up, the nurses in that unit scheduled my check up "to do list" so intense and all the processes took shorter time than I estimated. Good job!

Excellent hospitality services and caring to all journey especially for speedy respon to all staff and paramedic. Special thank you very much to Pak Dr. Antony Berlin and His excellent staff 🙏🙏🙏👍👍👍

Impressed for the first time visit, appointment with doctor Michael Warouw SPDV. Highly recommended professional health service with caring and humble approach. All the medical worker and also administration staffs are all service oriented, and very organized. Complete and clean facility, fast service. Thing to improve maybe the parking lot is very crowded, should expand more to be enough for many customers. Thank u and thumb up for professional work.

I stay at here for 2 nights and it elevated my standard expectations. I love it here. The staffs are all helpful, the doctor are one of the best!

I have been taking my Medical Check up for years in this hospital. I feel that the MCU department here on 5th floor is exclusively served only for MCU patients and not mixed with other regular patients. The place is spacious and clean and the staffs are very professional. They know what they are doing and very polite as well as friendly. It is one of the reasons why i always come back for my MCU here.

I came here for medical check up. It was a very nice experience. The nurses were friendly and the doctors were great. The only thing that's bothered me was one security outside the hospital which a little bit rude. Overall, great hospital 👍

(Translated by Google) It has been a long time since I entered the siloam eeeh when I left the exit gate I was confused there was no wait ... I only knew that the ticket used a barcode that was scanned ... (Original) Sudah lama ga masuk siloam eeeh pas keluar gerbang keluar bingung gak ada penunggunya... taunya tiket pake barcode yang di scan..

(Translated by Google) Today the PCR test took GOLD, paying 2.5 million. He said the express but until now at 6 o'clock has not yet received the email. Officer n doctor is ok. But how is this ... ??? I want to maintain a sophisticated laboratory. The point is that RSPI is better to pay 1.8 hours and 2 already received the results. Please, please don't just be expensive ... The service will be improved too. Really disappointed .... Too much to give that price but the result is at 11 at night, you come out ... (Original) Hari ini tes PCR ambil GOLD bayar 2.5 juta. Katanya express tp sampe sekarang jam 6 lewat belum juga email masuk. Petugas n dokter ok. Tp gmn ini..??? Sy kstu kirain Laboratorium canggih. Taunya lebih bagus RSPI bayar 1.8 jam 2 udh terima hasil. Tolong ya siloam jangan cuma mahal doang... Servis nya di tingkatkan juga. Bener2 kecewa banget.... Keterlaluan ngasih harga segitu tp hasilnya jam 11 malam bru keluar..

A good hospital with some good & well known doctors. Routine general check up here and I had a small surgery here which I was pleased with the result. My daughter's ophthalmologists is here too

(Translated by Google) Registration of patients and closing the bills takes a long time, the officers are laughing, maybe they are working while not helping the situation. Where is the doctor whose schedule is from 11 o'clock to 1 o'clock, but the nurse said "usually it comes at 2 o'clock" 🤔 (Original) Registrasi pasien dan nutup tagihan nya lama amat, udah gitu petugas nya malah sambil ketawa2, mungkin mereka sambil kerja tp benar2 gak membantu keadaan. Mana dokter nya jadwal nya dari jam 11 ke jam 1, tp kata susternya "biasanya dateng jam 2" 🤔

(Translated by Google) Health protocols have been implemented properly ... starting from visitor data collection ... checking temperature ... even reducing contact with objects that are commonly touched, for example elevator buttons that use sensors ... (Original) Protokol kesehatan udah dijalankan dgn baik.. mulai dari pendataan pengunjung.. cek temperatur.. bahkan mengurangi kontak dgn benda2 yg umum disentuh, misalnya tombol lift yang memakai sensor..

(Translated by Google) The doctor is ok and friendly, the price is quite expensive. The worst service for insurance. Checking old documents, and not at once with drugs. After that, you still have to wait for more medicine (Original) Dokternya ok dan ramah, harga cukup mahal. Yg paling parah pelayanan utk asuransi ny. Pengecekan dokumen lama, dan tidak sekaligus dengan obat. Setelahnya masih harus menunggu obat lagi

(Translated by Google) It's not clear to throw out bad references, then ask for referrals 🥱🥱🥱 (Original) Ga jelas buang2 rujukan jelek , maksa minta rujukan 🥱🥱🥱

(Translated by Google) One of the best hospitals in Indonesia, strategically located, right on the edge of the Jakarta - Merak toll road, the best service, 24 hour security, large parking area, complete hospital facilities, in the middle of the town of Lippo Karawaci, not far from Jakarta, there is public transportation, the place is beautiful, there are lots of rooms, accept bpjs, there is a flat rate parking lot, clean, complete hospital facilities, many specialist doctors, there is a canteen, close to malls, universities, apartments, housing & other public facilities (Original) Salah satu rumah sakit terbaik yang ada di indonesia, letaknya strategis, tepat berada di pinggir tol jakarta - merak, layananya terbaik, security 24 jam, area parkir luas, fasilitas rumah sakit komplit, berada di tengah tengah kota mandiri lippo karawaci, tidak jauh dari jakarta, ada angkutan umum, tempatnya asri, kamar banyak, terima bpjs, terdapat parkiran tarif flat, bersih, fasilitas rumah sakit komplit, banyak dokter spesialisnya, terdapat kantin, dekat dengan mall, universitas, apartement, perumahan & fasilitas umum lainya.

(Translated by Google) The service is ok (Original) Pelayanannya ok punya

(Translated by Google) The service was very satisfying, the catering food was delicious, the atmosphere was like a hospital. Hotel, doctor and nurse officers. The catering is also friendly. Are you looking for an additional income opportunity of 1-2 million per week from home, or are looking for treatment solutions for illness complaints. Please call the wa number 0812-8587-1030 for more complete information (Original) Pelayanan yang sangat meemuaskan, makanan catering nya enak, suasana rumah sakit seperti. Hotel, dokter dan perawat petugas. Catering nya pun ramah. Apakah anda sedang mencari peeluang penghasilan tambahan 1-2 juta perminggu dari rumah, atau sedang mencari ikhtiar pengobatan untuk keluhan sakit. Silahkan hubungi nomor wa 0812-8587-1030 untuk info lebih lengkap

(Translated by Google) When I wanted the first rabies vaccine I was completely in a daze at the Siloam Hospital, he said the doctor was in a meeting but he said there was service please repair it (Original) Pas aku mau vaksin rabies pertama aku tuh linglung banget di siloam hospital katanya dokternya lagi meeting tapi katanya ada tolong pelayanan di perbaiki

(Translated by Google) Good evening Siloam Hospital. Introduce me Christine. Today, Saturday, January 23, 2021, I took my husband to go to a general practitioner. I arrived at Siloam Karawaci Hospital at 11am. 12.00 WIB. And have to do the registration process which takes almost 1.5 hours. After waiting 1.5 hours only FOR REGISTRATION, I again had to wait until it was my turn to be called by the doctor. Approximately 1.5 hours. After the consultation, we had to collect the paperwork and BACK INTRODUCTION. And it's been HOURS !! VERY DISAPPOINTING! CAN U IMAGINE IF I OR MY HUSBAND IS SICK AND WE NEED TO WAIT LIKE FOREVER DUE YOUR LOOOOOOONG PROCEDURE? WE'D BE MORE SICK! I don't know where it is wrong and where it is lacking, if it is really lack of manpower, please do something about it. I've asked one of your staff why i have to wait for this long, and she said that it happens like EVERY SATURDAY! Its super irritating! Please do something! I've read many people complain about this too, and the reviewed told us to go to other hospital instead. I think I'll do it next time. Note: i love your doctors, they are really helpful, but BIG NO FOR YOUR LONG PROCEDURE. And i've contacted +62 811-1232-1521 via WA as well if u ask me to contact u. Regards. Your customer. (Original) Selamat sore Siloam Hospital. Perkenalkan saya Christine. Hari ini, Sabtu 23 Januari 2021 saya mengantar suami saya untuk berobat ke dokter umum. Saya sampai di RS Siloam Karawaci pada pkl. 12.00 WIB. Dan harus melakukan proses registrasi yang memakan waktu hampir 1.5jam. Setelah menunggu 1.5jam hanya UNTUK REGISTRASI, saya kembali harus menunggu sampai dapat giliran dipanggil dokter. Kurang lebih 1.5 jam lagi. Setelah konsultasi, kami harus mengumpulkan dokumen dan KEMBALI MENGANTRI. Dan ini sudah BERJAM-JAM!! SANGAT MEMGECEWAKAN! CAN U IMAGINE IF I OR MY HUSBAND IS SICK AND WE NEED TO WAIT LIKE FOREVER DUE YOUR LOOOOOOONG PROCEDURE? WE'D BE MORE SICK! Saya tidak tahu salah dan kurang nya dimana, jika memang lack of manpower, please do something about it. I've asked one of your staff why i have to wait for this long, and she said that it happens like EVERY SATURDAY! Its super irritating! Please do something! I've read many people complain about this too, and the reviewed told us to go to other hospital instead. I think i'll do it next time. Note: i love your doctors, they are really helpful, but BIG NO FOR YOUR LONG PROCEDURE. And i've contacted +62 811-1232-1521 via WA as well if u ask me to contact u. Regards. Your customer.

This is the hospital with BPJS service mentality.....NO DIGNITY.

(Translated by Google) Monday, June 28 came to clinic B Siloam RSU, 10.30 am for PCR according to the schedule given, scheduled for treatment on 29th, but postponed to 2 weeks because the doctor was unable to get well (get well soon doc 🙏) due to weak condition going to the BPJS IGD checked with saturation 75, the officer fully informs if you are willing to wait until the patient who died due to Covid came out And the room was cleaned, it turned out that after that it was interrupted by several other patients whose saturation was lower, ok We wait, up to 3 hours waiting outside until the wind rains no treatment at all on the pretext that if you don't go inside, you won't be served even to repeat the saturation check, it's not done (loss of conscience stuck with procedural) we decided to go home, the officer asked to take it home when we got home, ma'am? Weird question, how long do you have to wait? Until death?? The one who gave the schedule for the hospital, but when the doctor was unable to find another hospital, the patient in the hospital was ordered to go to another hospital? The emergency room doctor (female) is very curt, Mana is also chatty when it comes to the information that the doctor who treats our parents, don't know how long the leave will be, even though the registration counter officer was informed about 2 weeks, because the doctor is isoman, you know it's tired but can you do it? gas said, the risk of work is faced, the banner stand is asked to respect the health officer, then can the patient be sent off? Manner Matters! Please help the relevant parties to enlighten the health workers regarding the choice of the word SILOAM as a 'spotlight' for hospital services 🙏 #bpjs #rsusiloamkarawaci (Original) Senin, 28 Juni datang ke klinik B RSU Siloam, jam 10.30 pagi untuk PCR sesuai jadwal yg diberikan, jadwal masuk perawatan tgl 29, tpi diundur sampai 2 minggu krn dokternya berhalangan (cepat sembuh dok 🙏) krn kondisi lemah menuju IGD BPJS diperiksa dng saturasi 75, petugas menginformasikan penuh jika bersedia tunggu sampai pasien yg meninggal krn Covid keluar Dan ruangan dibersihkan, ternyata setelah itu diselak dng beberapa pasien lain yg lebih rendah saturasinya, ok Kita tunggu, sampai 3 jam menunggu di luar sampai hujan angin tidak ada penanganan sama sekali dng dalih jika tdk masuk ke dalam tdk dilayani 😤 bahkan untuk mengulang check saturasi tidak dilakukan (hilangnya nurani terjebak dng prosedural) kami memutuskan untuk pulang , waktu pulang ditanya petugas dibawa pulang Bu? Pertanyaan yg aneh harus nunggu sampe kapan?? Sampai sekarat?? Yg kasih jadwal pihak Rmh sakit tpi waktu dokter berhalangan diminta Cari Rmh sakit lain, pasien di Rmh sakit tsb malah suruh ke rumah sakit lain? Dokter IGD (perempuan) ketus banget, Mana songong jg waktu info klu dokter yg menangani orang tua kami, cuti tidak tau sampe kpn, Padahal dari petugas loket pendaftaran diinformasikan kurang lebih 2 Minggu, krn dokternya isoman, ya Tau capek tpi bisa dong ga nge gas ngomong nya, resiko pekerjaan dihadapi lah, stand banner diminta menghormati pertugas kesehatan, trus pasien boleh ya di ketusin? Manner Matters! Mohon dibantu pihak terkait diberikan pencerahan kepada nakes ttg pemilihan kata SILOAM sbg 'spotlight' pelayanan Rumah Sakit 🙏 #bpjs #rsusiloamkarawaci

(Translated by Google) Security guard service is not polite, talk to customers using Gw Lo !!!! (Original) Pelayanan satpam tidak sopan, bebicara dengan pelanggan menggunakan bahas Gw Lo !!!!

Very good for the hospital. Service is good, the nurse always nice.

The call service system is broken. Had to wait... still waiting actually, 5 hours now for the medication to be delivered, and we live within 1km of the hospital. We had my 8 year old daughter checked there because she has a sore throat. Trying to call them is impossible. There is no option to speak with the pharmacy or recent patient assistance. Nothing like that. Just put on hold until the pulsa runs out. I called the local line, I called the outpatient line, I tried many selections listed in the call service list. And when I pressed the button to leave feedback about their call service, guess what happened? Put on hold... forever...

VIP treatment from GK team as well as professional nurses, exceptional doctors, and very clean room.

Satisfying

The hospital is clean with several restaurants serving delicious food and my favorite coffee shop (maxx coffee). Very good service from all staff as well as doctors who were helpful, communicative and attentive. The administration system is computerized so all processes are easy and fast. In my opinion, Siloam is one of the best hospitals in Jakarta.

Since my first child was small, I have been here with Dr Erik Khan, a pediatric specialist, until my 3rd child. The children are very suitable and the service is very good. Even though sometimes you have to wait in a very long queue 😄

We never planned to be ill in Indonesia (no one does) but the high standard of service given to both my husband and my self over an extended two week stay in hospital was excellent. The staff were amazing caregivers first class!

Consult with dr. Tiara Kirana had clear explanation to us about the case we face it and the solutions, hope the progress making good result for us.

So far we have never been disappointed with the services or facilities at Siloam Karawaci Hospital. Moreover, the doctors are also great. Moreover, his pediatrician, Dr. Erick Kan. The BEST doctor who has ever treated my child. Thank you Siloam Karawaci, continued success in being a blessing to many people. Amen.

I got good service. Good doctors, nurses.

Great facilities, wise and kind doctors.

I had two times a reason to use this hospital's services and both times I was glad this hospital exists. They deliver a great service with professional staff, western standard of treatment, polite and helpful employees and a clean facility. I do not hope to have to take their services again but if needed I am happy they are there.

Good facilities and doctors for private hospital. Support quite a lot of insurances. Also support social insurance (in its public hospital).

Very outstanding hospital, this where me and my sister was born. Great service, with Great doctor and staff with good professionalism. The only minor is the registration (because i'm using health insurance) would take quiet some time and but overall it's outstanding. Right now you can no longer wait for your medicine becuase the pharmacy staff will offer you if you would like them to deliver your meds to your home (using Gojek GoMed).

Drive thru facility to prevent queue

(Translated by Google) Very nice (Original) Bagus

(Translated by Google) My mother entered BPJS. Overall, her service was very satisfying, responsive, very caring for patients. Keep it up. Thank you very much for the service. Compared to other hospitals, so far Siloam is the most satisfied 👍👍👍. (Original) Mama saya masuk BPJS overall pelayanan nya sangat memuaskan, responsif, sangat care dengan pasien. Tetap pertahankan. Terimakasih banyak utk pelayanannya. Dibanding RS lain, sejauh ini Siloam paling puas 👍👍👍.

(Translated by Google) I got gastric and it made me short, at 8 am I went to the internist doctor, then the doctor asked for an ultrasound which took a very long process to take 3 hours, at 11 I returned to the doctor without being given a solution about my shortness of breath, only asked for an endoscopy but I did not do it, then I was prescribed medicine which did not help much, which I returned home in a state of congestion 1.5 million just for something in vain (Original) saya kena gastric dan membuat saya sesak, jam 8 pagi saya sudah ke dokter internist, kemudian dokter meminta untuk USG yang prosesnya lama sekali sampai memakan waktu 3 jam,jam 11 kembali ke dokter tanpa di berikan solusi mengenai sesak nafas saya, hanya diminta endoskopi namun tidak saya lakukan, lalu saya di resepkan obat saja yg tidak banyak membantu, yg mana saya kembali kerumah dlm keadaan sesak 1,5 jt hanya untuk sesuatu yang sia sia

(Translated by Google) sorry to ask if Siloam Tangerang Hospital is opening recruitment? lagi (Original) maaf mau tanya apakah RS Siloam Tangerang lagi buka penerimaan pegawai?🙏

(Translated by Google) in terms of place and service is pretty good (Original) dari segi tempat dan pelayanan lumayan baik

Bad service for swab test. Registration officer extremely slow, 10mins per person to register.

(Translated by Google) The best health facilities. Very professional health personnel. (Original) Fasilitas kesehatan terbaik. Tenaga kesehatan yang sangat professional.

(Translated by Google) The PCR Gold queue here is very unclear, my queue number C17 has not been called, but there are other people with queue number C18 because they know the staff on duty at the cashier, it can be processed directly to pay & swab, while I was not clearly told to just wait without anyone certainty of when. (Original) Antrian PCR Gold disini sangat tidak jelas, saya nomor antrian C17 belum dipanggil-panggil tapi ada orang lain dengan nomor antrian C18 karena kenal dengan staff yang bertugas di bagian kasir bisa langsung diproses untuk bayar & swab, sedangkan saya tidak jelas disuruh tunggu saja tanpa ada kepastian kapan.

(Translated by Google) Good service (Original) Pelayanan bagus

(Translated by Google) Inpatient and outpatient services are satisfactory, but I am upset that the administration services have been contacted, especially the inpatient payment section (Original) pelayanan di Rawat inap maupun jalan memuaskan namun saya kesalkan pelayanan pada administrasinya sudah di hubungi khususnya bagian pembayaran rawat inap

(Translated by Google) When papa was treated here, all staff provided the best service. Thankyou Siloam! (Original) Saat papa dirawat disini, seluruh staff memberikan pelayanan terbaiknya. Thankyou Siloam!

(Translated by Google) Hospitals that serve with the best service and appropriate covid 19 health procedures. Comfortable rooms and other advantages such as sophisticated equipment and professional medical personnel are added values ​​from Siloam Hospital. Don't hesitate, choose Siloam Hospital for the best convenience and service. (BPJS and Insurance are just as easy, not complicated). (Original) Rumah sakit yang melayani dengan pelayanan terbaik dan prosedur kesehatan covid 19 yang sesuai. Ruangan nyaman dan keunggulan lain seperti alat canggih serta tenaga medis yang profesional merupakan nilai lebih dari Siloam Hospital. Jangan ragu, pilih Siloam Hospital utk kemudahan dan pelayanan terbaik. (BPJS dan Asuransi sama mudahnya, tidak ribet).

Professional

Good doctors and nurses in this hospital whose take care my father's cancer examination this year.

(Translated by Google) Severe (Original) Parah

(Translated by Google) My papi was treated here for 2 weeks. Clean rooms and complete facilities. Doctors, nurses, cleaning, security, all friendly and alert. (Original) Papi saya sempat dirawat di sini selama 2 minggu. Kamar bersih dan fasilitas lengkap. Dokter, suster, cleaning, security, semuanya ramah dan sigap.

(Translated by Google) The nurses and doctors are very friendly (Original) Perawat dan dokternya ramah sekali

(Translated by Google) good service, complete equipment, hopefully it will continue (Original) pelayanan ya bagus peralatan lengkap semoga trus jaya

(Translated by Google) Joss (Original) Joss

(Translated by Google) The doctor and nurse are humble. Thanks for dr erik spa (Original) Dokter dan perawatnya humble. Thanks for dr erik spa

(Translated by Google) Please come for a consultation on health ... (Original) Silahkan datang untuk konsultasi tentang kesehatan..

(Translated by Google) RS Siloam Karawaci Bagus and its tools are more modern than the other two famous hospitals. Two other hospitals say Surgery is the only way for me. Fortunately, I went to Siloam Karawaci Hospital and met Dr. Billy Massie Sp.THT-KL who actually said there was no need for my clogged nose surgery, new changing gloves, endos equipment (nozzel) as well as new changes for each patient, so it was safe. not like 2 other hospitals that I originally visited. Especially during the 19th Covid era. Dr. Billy Massie Sp.THT-KL is really good at ENT problems (Original) RS Siloam Karawaci Bagus dan alat nya lebih modern dari 2 RS terkenal lain nya. 2 RS lain bilang Operasi adalah jalan satu satunya buat saya. Untung saja saya ke RS Siloam Karawaci dan ketemu dr.Billy Massie Sp.THT-KL yang justru bilang tidak perlu operasi hidung saya yang mampet , sarung tangan ganti baru , alat endos ( nozzel nya ) juga ganti baru untuk setiap pasien , jadi aman .. tidak spt 2 RS lain yg awalnya saya kunjungi. Apalagi zaman Covid 19 sekarang ini. dr.Billy Massie Sp.THT-KL memang jago masalah THT

Waiting too long for outpatient administration, 2 hours? Not a good experience

Great hospital 😃

Pelayanan kesehatan baik, suster dan dokternya baik semua

kost buat karyawan bersih murah dan nyaman

(Translated by Google) the service is slow (Original) Pelayanannya lambat

(Translated by Google) The waiters are satisfying, the nurses are friendly .. (Original) Pelayan nya memuaskan, para perawat ramah2..

(Translated by Google) Service at LELET Registration, For outpatient registration it takes about 1 hour, for Admission Completion needs to queue again about 1 hour, EXPENSIVE PRICE, BUT LATTY SERVICE SEVERE (Original) Pelayanan di Pendaftaran LELET, Untuk daftar rawat Jalan butuh sktr 1 jam, untuk Penyelesaian Adm butuh antri lagi sktr 1 Jam, HARGA MAHAL, TAPI LAYANAN LELET PARAH

(Translated by Google) This hospital is amazing, daddy, I put a heart ring using BPJs. Very good service with Dr. Sunanto n team, staff, rooms are also very good. Ugd is very perceptive, from security guards to doctors and nurses My brother also had a blood clotting operation on the head with personal payment handled by Dr. Yesaya n team, the handling was extraordinary. No wonder this hospital is always crowded. Hopefully it can be maintained with very good and satisfying service (Original) Emg luar biasa RS ini, papa sy pasang ring jantung pakai bpjs pelayanan sangat bagus dgn dr sunanto n team, staff, kamar jg sangat bagus. Ugd sangat tanggap, mulai dari satpam hingga dokter dan susternya Ada pun saudara saya operasi pembekuan darah di kepala dgn pembayaran pribadi d tangani oleh dr yesaya n team, penanganan yg sangat luar biasa. Gak heran kalo RS ini selalu ramai. Semoga dpt dipertahankan dgn pelayanan yg sangat bagus n memuaskan

(Translated by Google) The pharmacy service takes really long. Add personnel to make it fast (Original) Pelayanan apoteknya lama pake banget. Tambahin personelnya biar cepet

(Translated by Google) The doctor is friendly (Original) Dokternya ramah

(Translated by Google) Thank you for the quick reaction of the ER and ambulance team. (Original) Thank you untuk reaksi cepat tim UGD dan ambulance.

(Translated by Google) An international hospital but does not have a loading dock for unloading goods, how miserable it is to unload goods at this hospital, especially the public hospital building, which are still inferior to hospitals in the class of Bethsaidha, St. Carolus, and small small hospitals that have no frills. international, (Original) Rumah sakit internasional tapi tidak punya loading dock buat bongkar barang, betapa sengsaranya kalau bongkar barang di rumah sakit ini, apalagi yang gedung rumah sakit umum, masih kalah sama rumah sakit sekelas bethsaidha, st carolus, dan rumah sakit kecil kecil yang tidak ada embel embel internasional nya,

(Translated by Google) The first time I went to this hospital, the bad impression was that the security officers were too ignorant when a new patient arrived ... And also the registration staff on the 6th floor of the psychiatric poly did not serve the patient's family friendly even though we paid it was not free ... So for RE Siloam Karawaci needs to be evaluated or given a value system because the hospital is serving ... Remember the buyer is the King, it means respect ... Don't be ignorant or care about the patient and don't be arrogant or arrogant because we need each other ... Okay .. Thank you🙏 🙏🙏🙏 (Original) Pertama kali ke RS ini kesan yang kurang enak adalah petugas keamanan yang terlalu cuek saat ada pasien baru datang... Dan juga pegawai pendaftaran di lantai 6 poli psikiater tidak melayani keluarga pasien dgn ramah padahal kita bayar bukan gratis... Jadi untuk RE Siloam Karawaci perlu dievaluasi atau diberi sistem nilai karena RS itu adalah melayani... Ingat Pembeli adalah Raja artinya hormat lah... Jangan cuek atau pedulilah ke pasien dan jangan angkuh atau sombong karena kita saling membutuhkan kok... Oke.. Terima kasih🙏🙏🙏🙏

(Translated by Google) Satisfactory service, complete doctor, complete lab, complete equipment, clean rooms, satisfying nurse service, as long as you have been a customer, you haven't been disappointed ... keep up and improve the quality of the service! One suggestion is to immediately improve the service / system at the pharmacy, the queue is often crowded and the waiting time is long (Original) Servis memuaskan, dokter lengkap, lab lengkap, alat lengkap, kamar bersih, pelayanan suster memuaskan, selama m0enjadi customer blm pernah kecewa.. tetap pertahankan dan tingkatkan kualitas pelayananya ! Satu saran saja segera ditingkatkan pelayanan / sistem di apotiknya, antrianya sering ramai dan waktu menunggu lama

(Translated by Google) the service is good (Original) layanan nya bagus

(Translated by Google) Siloam serves well (Original) Siloam melayani dg baik

(Translated by Google) Siloam serves with heart .. I hope it will always be a blessing to others (Original) Siloam melayani dg hati.. semoga selalu menjadi berkat untuk sesama

Very good. All ok. Spacious. The only thing is the parking lot during raining seasons. They should build shelter for people accessing parking lot.

Quick response. Friendly doctor and nurse. Well done Siloam Hospitals

Famous for neurosurgery (Prof. Eka's team).

Pelayanan pasien JKN-KIS BPJS ada di gedung Paviliun Umum Rumah Sakit Siloam, di belakang. Satu gedung dengan Rumah Sakit Pendidikan UPH Karawaci. Sebelum masuk siapkan HP untuk scan QR code untuk membuka dan mengisi formulir isian Deklarasi Kesehatan. Tempat parkir luas, banyak pepohonan.

(Translated by Google) The service is good. (Original) Pelayanannya bagus.

Rumah sakit rasa mall. Jadi pas pertama masuk ambiencenya suka cita. Untuk pendaftaran asuransi ada di bagian depan, setelah beres auto didaftarkan di dokter yg dituju. Setelah selesai kembali ke bagian asuransi untuk menebus obat. Approval. Auto didaftarkan di apotek jadi nanti tinggal ambil. Dapat rekam medis, tanpa diminta, dan bisa dibawa pulang. Overall pengalaman menyenangkan, toilet bersih, jajanan terjamin, suasana nyaman dan dingin. Parkiran luas. hanya saja tidak ada colokan. Adanya station colokan berbayar.

(Translated by Google) I've seen the patient at this FS several times.. A few years ago (Original) Pernah beberapa kali nengok pasien di FS ini.. Beberapa tahun yg Lalu

(Translated by Google) I am a BPJS patient for ENT treatment with dr. Michael, the service is friendly, starting from security, the nurses are kind, dr. Michael is friendly, every control always welcomes with a friendly smile and does not discriminate between BPJS patients or the general public. Hopefully Rs Siloam Karawaci can be an example for other Rs whose service is still not good. Thank you for your service, hopefully all management staff, nurses and doctors will always be given health, especially during this covid pandemic as the front line. (Original) Saya pasien BPJS berobat THT dgn dr. Michael, pelayanannya ramah, mulai dari security, suster baik baik, dr. Michael ramah setiap kontrol selalu menyambut dengan senyuman sapa yang ramah dan tidak membedakan pasien BPJS atau umum. Semoga Rs Siloam karawaci dapat menjadi contoh untuk Rs lain yang pelayanannya masih kurang baik. Terima kasih atas pelayanannya semoga seluruh staff management, suster dan dokter selalu diberikan kesehatan terutama saat pandemic covid seperti ini sebagai garda terdepan.

(Translated by Google) The best bpjs hospital in Tangerang in my opinion. But what I don't like is just parking the motorbike which is very far :)) (Original) RS bpjs terbaik di Tangerang menurut saya. Tapi yang saya ga suka hanya parkir motornya aja yang sangat jauh :))

(Translated by Google) SHLV is the right place to get complete information about the condition and facts of my body. The doctors are very informative , helpfull and respectfull . Also hospital staff who meet service standards. In general this hospital provides what I expected . Thank you All the best.... Regards - Capt. BAMBANG PRIYOMBODO -Airline Pilot ps: Give my regard n reward to: - Dr. Mosess J Silaban - Dr. Imam Dirgantara - all paramedic related 🙏🙏 (Original) SHLV adalah tempat yg tepat untuk mendapatkan informasi yg lengkap mengenai kondisi dan fakta dari badan saya. Dokter2nya sangat informatif , helpfull and respectfull . Juga staff RumahSakit yg memenuhi standard pelayanan. Secara umum RS ini menyediakan apa yg saya harapkan . Trimakasih All the best.... Salam -Capt. BAMBANG PRIYOMBODO -Airline Pilot ps: Give my regard n reward to: - dr Mosess J Silaban - dr Imam Dirgantara - all paramedic related 🙏🙏

(Translated by Google) Doctors and nurses are patient and very good at helping patients. (Original) Dokter dan suster2 sabar dan sangat baik membantu pasien.

(Translated by Google) I received the 1st dose of vaccine on 30 June 2021 at maxxbox Karawaci, the organizers of Lippo village along with Siloam LV Hospital and the Tangerang District Health Office... but until now I haven't received an SMS regarding the first thp vaccine certificate. the name is still not registered, I have also called 119 ext 9, and the answer is from 119 I have to contact rs siloam lv to update the data..i really need the vaccine certificate..please help Thank you (Original) Saya sudah vaksin dosis 1 tgl 30 juni 2021 di maxxbox karawaci,penyenggara Lippo village beserta RS siloam LV dan dinkes kab tangerang..tapi sampai saat ini belum terima sms mengenai sertifikat vaksin thp pertama,.sy cek di pedulilindungi.id lalu masukan nik dan nama tetap belum terdaftar, sy juga sudah tlp ke 119 ext 9 ,dan jwbn dari 119 harus hubungi rs siloam lv untuk update data..saya sangat memerlukan sertifikat vaksin tersebut..mohon dibantu Terimakasih

(Translated by Google) Came here for a drivethru pcr test on a sunday. Take the platinum package and the results are issued on time, the service is also satisfying 👍 Come at 08.30 and queue until 09.30. An explanation was also given at the beginning that the samples for PCR were processed at 09.00 and 13.00 and the nurse said no later than 5 pm the results had been sent via email. Checking the email at 4 pm, the results are out in the email. So don't hesitate to test the pcr here. 👍 (Original) Datang kesini untuk tes pcr drivethru di hari minggu. Ambil paket platinum dan hasilnya dikeluarkan tepat waktu, pelayanannya juga memuaskan 👍 Datang jam 08.30 antri sampe jam 09.30. Dikasih penjelasan juga kok diawal bahwa sampel utk pcr diproses di jam 09.00 dan jam 13.00 dan perawatnya mengatakan paling lama jam 5 sore sudah terkirim hasilnya via email. Ngecek email jam 4 sore udah keluar hasilnya di email. Jadi ga usah ragu utk tes pcr disini. 👍

(Translated by Google) The doctor and his team are good, including the PCR team, it's ok, not bad. But the cs section or whatever that receives the patient doc in the blood lab is not friendly, not helpful. It's been served there twice, the original is not friendly.. (Original) Dokter dan teamnya uda bagus, termasuk team PCR uda ok, lumayan. Tapi bagian cs atau apalah yg terima dok pasien yg di lab darah gak Ramah, gak helpful. Uda 2x dilayani disitu, aseli gak Ramah..

(Translated by Google) cool, corporate vaccines are different in their own place. not combined with the general. overall ok service (Original) keren, vaksin korporasi beda sendiri tempatnya. gk digabung dengan umum. overall oke pelayanan

(Translated by Google) BAD service. If the room is full and cannot accept patients, it can be explained well. Remember, Healthcare is a start. (Original) Pelayanan BURUK. Jika memang kamar penuh dan tidak bisa menerima pasien, bisa di jelaskan baik baik. Ingat, petugas Kesehatan adalah pekerjaan yang mulai.

(Translated by Google) The place is clean, the building is modern, spacious, modern, strategic place minus the service is not friendly, expensive, and the place of worship (musallah) is above in a very small corner compared to the height of this building (Original) Tempatnya bersih gedung nya modern luas kekinian tempat stategis minus Pelayanan tidak ramah ,mahal ,dan tempat ibadahnyq(mushallah) nya diatas disudut kecil bgt dibandingkan dgn luas tingginya gedung ini

Meltharyna

(Translated by Google) RSU The process is complicated, you have to change counters here and there. Until all day. Today is a lap test, tomorrow is a scan, tomorrow is a swab, just admitted to treatment. The companion also has to be swab, besides that, you have to use a deposit of 900 thousand. Until 2 weeks it has not been returned Adding more front office and the security is arrogant His name is companion, he doesn't have much time to look for food, he has to go far The nearest canteen and motorbike parking are not provided (Original) RSU Prosesnya ribet, harus sana sini gonta ganti loket. Sampe seharian. Hari ini tes lap, besok scan, besok lagi swab, baru masuk rawat. Pendamping jg harus di swab, selain itu harus pakai deposit 900rb. Sampai 2 minggu belum di kembalikan Menambahkan lagi fron office dan security nya sombong² Namanya pendamping tidak punya waktu banyak cari makan harus keluar jauh Tidak di sediakan kantin dan partkir motor terdekat

Nice service from nurses, fast and polite, thankyou

(Translated by Google) Pay dearly. Very slow service. Unresponsive staff. I am quite disappointed. (Original) Bayar mahal. Pelayanan sangat lambat. Staff tidak responsif. Saya cukup Kecewa.

very clean hospital with professional doctors ....

(Translated by Google) Complete and good (Original) Lengkap dan baik

(Translated by Google) for. clarity in terms of procedural, SHLV is quite ok ========= It's different from RSU S... there needs to be a lot of improvement from the common perception in the application by each personnel who is in charge... if it's in line with the regulations/changes in BPJS treatment... it's just an announcement... after all it can be countered by the patient with info from ktr Bpjs anyway. You can't treat all patients as if they were human beings with fraudulent intentions. 🙏 (Original) Utk. kejelasan segi prosedural, SHLV lumayan ok ========= Beda dg RSU S... hrs banyak peningkatan dari persamaan persepsi dlm penerapan oleh tiap personil yg in charge... klo itu in line dg peraturan/ perubahan treatment bpjs... tinggal diumumkan... toh bisa di counter oleh pasien dg info dari ktr Bpjs toh. Tidak bisa perlakukan semua pasien seakan manusia yg punya niat berbuat curang. 🙏

(Translated by Google) Very impressed with the friendly, communicative and straightforward service. Even though we use BPJS, it is still served wholeheartedly. From the staff, nurses to doctors, they were extraordinarily kind and patient in answering our questions. Continue to be maintained and improved 👍👍 (Original) Sangat terkesan dengan pelayanannya yang ramah, komunikatif dan tidak berbelit². Walaupun kami menggunakan BPJS tetap dilayani dengan sepenuh hati. Dari staff, perawat hingga dokter sangat luar biasa baik dan sabar dalam menjawab pertanyaan kami. Terus dipertahankan dan ditingkatkan lagi 👍👍

(Translated by Google) The services of nurses and doctors are very good. All inpatients are swabed first, making it safer and more comfortable. (Original) Pelayanan perawat dan dokter sangat baik. Semua pasien rawat inap di swab terlebih dahulu, sehingga lebih aman dan nyaman.

(Translated by Google) Rsu Siloam withdrew a down payment for the BPJS patient to check the swab. Almost 4 months have not returned the down payment. He promised to start. He said he was waiting for the government to disburse. bad (Original) Rsu siloam narik uang muka untuk pasien bpjs periksa swab.hampir 4 bulan blom dibalikin uang mukanya. Dijanjiin mulu.katanya nunggu cair dari pemerintah. Payah

(Translated by Google) Great jos 86 ok 👍❤️❤️❤️❤️ (Original) Mantap jos 86 ok 👍❤️❤️❤️❤️

Doctor, nurse and other workers are nice. Thank you.

Hospital looking like a shopping center, modern and fast service. Also the surgeon here dr. Rudy Hartanto, he is very kind hearted and professional. Highly reccomended.

A very nice organized hospital. Everything u look for is available. Staff and doctors are friendly. One thing that is interesting, it has plenty of food kiosk available. No worries for a quick bite to huge

very good place with competent and nice medical staff. All doctors i met were able to communicate in english language. and they found medical issues which several doctors in europe couldn´t find before. Congratulations on the team in there.

Clean room and toilet Nurses very friendly and fast in respon. Good food but need coffee and tea in the room

I had using telehealth and Superbad service. I have challenges to pay, and now the drug has not been sent yet. I thought they would send it on the same day (I have pay medicine total 800 million together with Gojek delivery). but the day after, the medication has not come yet

I got my Pfizer COVID vaccine at Maxx box lippo village karawaci Tangerang on last month 26th October second dose , but still no vaccine certificate has been provided. I am following up regularly but they just say wait and check regularly . It's been already a month . They just give me new number to talk everytime . Now no one is responding too . I send them my NIK card . My email I'd but still no respond. So finally I have to post here to atleast get some help .

Good Hospital in Tangerang to recovery our health. Smile and warm Nurse .Good doctor available . Hard to find parking when in peak time.

Siloam is the best Indonesian hospital with compassionate service from well educated & seasoned medical team and update equipments with comfortable room for quick recovery

Doctor explaination was detail and easy to understand. Nurses are nice and polite.

Siloam Karawaci has the best doctors. Friendly service, fast and easy. Clean and complete facilities. Professional nurses and staff.

I am very convenience and quick response when i come to siloam for some reason on my health check up

Excellent service, security, registration, nurses, doctors and pharmacy all providing satisfactory service, the waiting area is also very comfortable and there are lots of tenants if they are hungry and thirsty.

Registration process is easy by web / apps and we dan easily choose the package of MCU and conpare and review the services

Online consultation via My Siloam Hospital really easy and fast, the doctor really informative and pharmacy has improved their process so the medicines can be deliver faster.

Very good service

The nurses and doctors are good