Mandaya Royal Hospital Puri image

Mandaya Royal Hospital Puri

Hospital β€’ Medical center β€’ General hospital

One of the Top rated Hospitals in Tangerang


Address

Metland Cyber City, Jl. Tol Jkt - Tangerang Lot. C-3, Parung Jaya, Kec. Karang Tengah, Kota Tangerang, Banten 15159, Indonesia

Website

mandayahospitalgroup.com

Contact

+62 21 50928888

Rating on Google Maps

4.80 (5K reviews)

Open on Google Maps

Working Hours

  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (49) service (25) good (20) Hospital (18) friendly (17) Mandaya (17) doctors (14) time (13) building (13) services (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Adit N. 2 years ago on Google β€’ 757 reviews
    Fabolous hospital in town. Feels like im in a shopping mall not in a hospital. Hahaha Its very easy to find this hospital. And it has direct exit toll from karteng. Nice Firstly touch down here for covid c Vaccine. Staff are very friendly and helpfull. Nice. The flow of the vaccine are properly ordered. Good job mandaya. Their system is cluster. So every floor has their own cluster doctor. And it has delicious coffee. Will be back again for the coffee. Haha. The disadvantage is the parking lot. Should could be better for the parking design. Hmmm
    8 people found this review helpful πŸ‘

  • 5/5 Sthefanny W. 1 year ago on Google
    Great hospital with great hospitality! Superb ambience, trully like their tagline 'A Hospital like no other'. Thank to Ms. Maria CSO for the warm welcome during my first visit. Also great service from Medical Rehabilitation team: dr. Andre, Sp.KFR and Ms. Frilly Physiotherapist who treat my back injury.
    9 people found this review helpful πŸ‘

  • 5/5 Yunita P. 1 year ago on Google β€’ 80 reviews
    Always blown away when coming here, Hospital with a hotel like look. Your eyes will be delighted with the elegant interior decoration (the beautifully chiming piano in the hotel lobby? wow!) while the service is top notch with friendly staff ready to assist you. There is also a restaurant that serves Japanese, Western and local cuisine. We have visited several times starting from general poly, neurology, skin and finally children's poly, and it is proven that the services provided are always consistent in quality and quality. Keep up the excellent service! πŸ‘πŸΌ
    8 people found this review helpful πŸ‘

  • 5/5 Angelo F. 2 years ago on Google
    I came here for a check and I stay overnight. I can say that service it's fantastic and the room where I slept it's so comfortable; it looks not to be at the hospital but in the hotel. Food are 5 meals a day and it's very good. Nurses and doctors are very friendly and kind I want to say thanks to Imirildo that help me a lot to organize all my checks. I would like to suggest to others peoples this hospital.
    6 people found this review helpful πŸ‘

  • 5/5 Kaylu C. 1 year ago on Google
    They have children clinic with toys to play. It really helps to entertain children when go to doctor. I can see cafe near the waiting room. And there are some restaurants too in this hospital. The staffs are friendly. The nurse and doctor are friendly and informative. The waiting room is cozy... πŸ‘ And the most I like is they arrange the cashier and pharmacy together, so we don't have to wait twice. It's really save our time. Thank you. Love it. πŸ₯°
    6 people found this review helpful πŸ‘

  • 5/5 Ivan D. 2 years ago on Google
    Visiting Mandaya Royal Hospital Puri today to got a thorax scan. Cons : √. The initial flow is you are gonna be going to the "Welcome Center" to meet the front liner, GP, and cashier. The doctor in "Welcome Center" is very kind, informative, and patient to give you a piece of information about your need. √. The promo is nice. They offer a 5% discount promo for payment with BCA Debit when I visited today. √. The hospitality of every staff is remarkable. √. The building is brand new because they just open a few months ago. √. And they have a lot of specific medical services! Cons : β€’ The parking lot for motorcycle is kinda confusing and need further set for better convenience. Recommended medical service in the Green Lake City area!
    6 people found this review helpful πŸ‘

  • 3/5 Yenyen 3 months ago on Google β€’ 272 reviews New
    Medical check up here. I chose the bronze package which took 8 hours, 8am - 5pm very waste my time. Results come out the same day. But my friend's results were incomplete, missing 1 page. Overall ok, not bad but not good (For MCU)
    2 people found this review helpful πŸ‘

  • 5/5 Joni F. 8 months ago on Google β€’ 215 reviews
    World-class hospital with well designed, modern and latest facilities. The service is excellent and the staff are well trained and giving support and helps. They also partner and network international hospitals for best practices. Some well known speciality doctors is available here.
    2 people found this review helpful πŸ‘

  • 5/5 Paul E B. 1 year ago on Google β€’ 274 reviews
    I popped for a covid test for my kid ... then hung around for a couple of drinks. The place is like a 5 star hotel. If the customer service I experienced for such a minor thing translates to the care you get as a real patient, it must be stunning.
    1 person found this review helpful πŸ‘

  • 5/5 Edwin G. 2 years ago on Google
    It was a pleasant experience getting to know this new hospital. Service was quick and overall interior from the lobby to the rooms are very clean and luxurious. Would definitely recommend this hospital to those in need :))
    2 people found this review helpful πŸ‘

  • 5/5 Riyan z. 4 years ago on Google
    (Translated by Google) Still in development stage pembangunan (Original) Masih tahap pembangunan πŸ‘
    2 people found this review helpful πŸ‘

  • 5/5 Eric Y. 1 year ago on Google
    My first experience took medical treatment here. Great hospitality, nice hospital, good ambience. Thanks to Mr. Daniel (PEO) to give recommendation and your good services and hospitality.
    2 people found this review helpful πŸ‘

  • 5/5 Oktavianus S. 9 months ago on Google β€’ 6 reviews
    I was hospitalized for 4 nights in Mandaya Puri last month (May 2023). Did an arthroscopy procedure to repair meniscus tear on my knee. Decide to do the surgery here after doing some second opinion and got impressed with the clear explanation from dr Ardi Setiawan. The hospital room was great, amazing services from their staff. Skillfull doctors (I love how the doctors was really on time), and I was impressed with the hospitality of their services, all the staff was really helpful starts from pre until post hospitalization. In terms of price also great compare with other hospital in the same levels, such as Siloam or RSPI group (I did comparation also). Definitely will be my go to medical facility moving forward.
    1 person found this review helpful πŸ‘

  • 5/5 Fhiltra L. 10 months ago on Google β€’ 6 reviews
    The best private hospital group chain so far. Staffs are all professional, even the security teams. Seemed like they all well-coordinated to the system. Nurses constantly reconfirm to the schedule for next appointment. They knew exactly what to do for this or that patients' schedule. Sometimes I also forget about next appointment, and the nurse reminds me. Thank You Mandaya Royal Puri
    1 person found this review helpful πŸ‘

  • 5/5 Samuel E. 1 year ago on Google
    The most luxurious hospital in Indonesia for sure. The ambience is very comfortable, it doesn't feel like doing treatment here but it feels like staying in a top class hotel. I hope that the hospital management will get better and the human resources can be added more for a better service.
    1 person found this review helpful πŸ‘

  • 5/5 Barbara S. 2 years ago on Google
    I did Medical Check up and upon arrival I was greeted by a Customer care, April, who is charming, personable and accompanied me all the way till i hv finished. It was a nice experience in a well established new hospital wth amazing technology. The nurse stations facing great view and feel it is not in d hospital at all. Good luck and success to becoming the best hospital with its well experienced and personable doctors and nurses in town!
    1 person found this review helpful πŸ‘

  • 4/5 Arif P. 4 years ago on Google
    (Translated by Google) Still a stage of development. Strategic location. (Original) Masih tahap pembangunan. Lokasi yang strategis.
    1 person found this review helpful πŸ‘

  • 3/5 Tuti Sriwardani Pohan P. 3 years ago on Google
    (Translated by Google) How / where to send the job application as a nurse? thank you (Original) Bagaimana/kemana utk kirim lamaran kerja sebagai tenaga perawat? Terima kasih
    1 person found this review helpful πŸ‘

  • 5/5 Gressia W. 1 year ago on Google
    The room is big and they give me a good view for room. I did a gastroscopy with Dr. Hendra and it didn't hurt at all, he also took my polyps, anesthesia with Dr. Ronald was also safe. I also treated with Dr. Nancy for internal medicine and Dr. Sunfu to remove cyst lumps in my body. Thank God all are safe. Doctors and nurses here help me well and comfortably. the food at the cafe is delicious, especially the moon bakery. Thank you, RS Mandaya
    1 person found this review helpful πŸ‘

  • 5/5 Willy S. 4 months ago on Google β€’ 23 reviews
    A trully hospital like no other, great doctor, all the nurse is very kind and helpfull. Thank you Dr. Diana, Suster Ria & Friends, Mas Aziz- Relation officer, Pak Galih - Patient Experience Officer, this hospital is one of the best hospital we ever been especially in Indonesia. πŸ™

  • 5/5 Dimas 1 year ago on Google
    The service is quite satisfactory, customer care Ms Ingrid is also very nice, friendly, attentive and helpfull. And I think this is a fancy 5 stars hotel like hospital. Very recommended! πŸ‘

  • 5/5 junaidi p. 3 years ago on Google
    (Translated by Google) Opening soon, in metland karang tengah area .. exit tol karteng (Original) Opening soon, in metland karang tengah area.. exit tol karteng

  • 5/5 Louissa Charlenne W. 2 years ago on Google
    Literally the best hospital I've been to. The nurse and all staffs are extremely kind, especially SUSTER CEMPAKA, my favourite nurse from 10th floor rawat inap, who is very kind and thoughtful. They always knock the door before entering. Foods are deliciously served, i got like: salmon, beef, dory fish, chicken, soup, snacks, juice, fruits, and you may also pick any type of carbohydrates that suits u best. TV is also smart and huge. The room is has an enormous clear window, the view is also amazing. I can sleep well because the room is soundproof. Overall it's soooo good, EXCELLENT MANDAYA!!

  • 5/5 Allinhere Y. 1 year ago on Google
    Really hospital like no others. Totally 5star rated! huge lobby, high ceiling, clean toilet, water dispenser available, comfortable waiting longue, and so on. High-end restaurant, cafe, food stalls. Friendly staff and doctors. Felt like being in a 5star hotel. The medical rate of course expensive. But unexpectedly their medical check lab is cheaper than Pr*dia or other labs in town.

  • 5/5 Novi E. 1 year ago on Google
    The Mandaya Hospital is a lovely Hospital, every time I visit for a checkup, I'm always stunned by how beautiful the setting and architecture are. You should definitely go there if you're feeling unwell. The hospital is fantastic, and the services are always in the highest quality. I definitely recommend it. The Playground is also an excellent place for entertainment and children to play at, they are always having a great and fun time at the Playground whenever I visit. You do not need to worry about the payment, you may use the MBX card from my company, so you need do not need to worry about paying. You can pay with a card and without using cash. For additional details, message me. All of your problems are solved, you just need to focus and prioritize your health

  • 5/5 Elvira S. 1 year ago on Google
    Overall excellent services, especially the guy in receptions area who name Galih.. thank you for the warm welcome and very helpful. I think this was a good experience for my treatment at the Mandaya Royal Hospital Puri, very nice property and well done room.

  • 5/5 Globe in the H. 1 year ago on Google
    I have used the services of this hospital twice and can't really complain. I received professional and quick help. The communication between the hospital and my insurance company was also very good. I can highly recommend it to you.

  • 5/5 siel l. 1 year ago on Google
    It's a very comfortable hospital, the building and interior is beautifully designed. You will feel relaxed when you're being treated here as the ambience and environment is very hotel-like. The service is top-notch. Recommended.

  • 5/5 Gizem A. 1 year ago on Google
    During my business trip in Jakarta, I found out that I had an ectopic pregnancy. I was not satisfied with the first hospital I went to. My husband found this hospital on google. I was scared, worried and alone. Doctor Doddy Gultom came from his home that night for a checkup, on the urgency of my condition. He sincerely answered all my questions. He supported me with videos and images so that I could understand. It left no worries in my mind. His English, his smile, his kindness were great. He operated on me urgently professionally. He came to check every day. He listened to me for a long time and helped me in every moment. Although private health services are very developed in the country I live in, I have never come across a hospital where I was welcomed so well. Everything was very technological. It was clean and sparkling. Even the 5-star hotels I've stayed in all over the world are not this beautiful. From the moment I entered the hospital to the time I was discharged, everything was perfect for about a week. It was wonderful that Nurse Ade irma siregar was always coming to my aid. She provided family warmth to my husband and me during my hospital stay. She was always smiling and devoted. Doctor Doddy answered all my questions over the phone even after he returned to my country. He had a very successful surgery. Thanks to him, I was saved from death. Absolutely the best doctor I've ever met in my life. I recommend this excellent hospital, Doctor Doody and nurse Ade to everyone. I am grateful for everything. πŸ‘

  • 4/5 Anna G. 1 year ago on Google
    All doctors, nurses and healthcare staffs are patient and friendly, which is very important when dealing with patients who are sick and needs support. To make it better, the facilities are like hotel’s. Fridge, dispenser, tv, safebox, pantry etc. It makes β€œhealing” remarkable, the body and mind. Stayed here for 3 days. A wonderful experience. A hospital like no Other. . The only downside is taking so long to checkout. (I use private Insurance AXA) I did observe, there are couple of things that takes time: waiting for the doctor’s visit for clearance, then wait for the medicine from pharmacy, then closing the bill, then wait for insurance’s approval, while taking doctor’s letter for approval. Overall, I enjoy my healing time here.

  • 5/5 Trisha T. 1 year ago on Google
    Very good customer service overall, from the cashier to the doctors. Recommended for out patient or in patient. Keep it up! God bless

  • 5/5 Son of God A. 8 months ago on Google
    Love this hospital! Ive been visiting many hospitals, but this one is the best so far! Attentive nurses, nice customer service, cooperative doctors, theyre all helpful, nice ambience. You're welcomed with good smell and clean building. I recommend. I did surgeries here, tonsillectomy and cyst surgery. All done well!

  • 5/5 Rcd L. 1 year ago on Google
    Newly built hospital. Very spacious and very luxurious design. Lots of doctors from many field of health industry. Theres also drivethru swab antigen and pcr here. Got minimarket and many restaurants as well.

  • 5/5 Seydi S. 2 years ago on Google
    I did a full medical check up at Mandaya Royal Hospital. Great service, very friendly staff. Doctors and nurses were very informative. A big thanks to the customer relations officer Alex, who stayed with me all day, keeping everything on schedule and explaining each step. I would highly recommend the Mandaya Royal Hospital.

  • 5/5 Daniel J. 3 years ago on Google
    Mandaya Royal Hospital Puri is very strategic spot.. near from Metland Cyber City, Green Lake City, Green Puri, Green Royal Condohouse, etc.. Hope can GO soon, many people will be helped by the existence of this hospital.

  • 5/5 Umang c. 3 years ago on Google
    (Translated by Google) Hello assallamu allaiqum Interests Can Call 085891230642 (Original) Halow Assallamu allaiqum.. Sya mau nya.in yah pak Order TRAPIT LUX Nya ..Pernis batu alam ...ada Juga Tainer+Chat Minat Bisa Hubungi 085891230642

  • 5/5 S F. 3 years ago on Google
    (Translated by Google) Very cool (Original) Keren banget

  • 5/5 Fitra S. 3 years ago on Google
    (Translated by Google) hopefully it will finish quickly, and operate properly and become a hospital that provides better services for people in need .. Keep going and going forward for Mandaya Hospital .... (Original) semoga cepat selesai, dan beroperasi dengan baik dan menjadi RS pemberi Pelayanan yang lebih baik untuk masyarakat yang membutuhkan.. Sukses terus dan maju untuk RS Mandaya....

  • 5/5 Yopi tv s. 3 years ago on Google
    (Translated by Google) Opposite there is a lake .. where I create YouTube content..πŸ™πŸ™πŸ™ yopitvshow (Original) Seberangnya ada danau.. tempat saya buat konten YouTube..πŸ™πŸ™πŸ™ yopitvshow

  • 5/5 ikasta οΏ½. 3 years ago on Google
    (Translated by Google) Tower 1 construction has reached 70%. It is expected to be operational by the end of the year. (Original) Pembangunan tower 1 sudah mencapai 70%. Diperkirakan akan beroperasi akhir tahun.

  • 5/5 Christian A. 3 years ago on Google
    (Translated by Google) The building is cool (Original) Bangunannya keren

  • 5/5 Sofwan S. 3 years ago on Google
    Mantap, semoga jadi rumah sakit yang memberikan pelayanan yang baik. Kira2 kapan ada pembukaan recrut perawat ya pak. Heheh

  • 5/5 Khoirul I. 3 years ago on Google
    (Translated by Google) Good luck for the future πŸ™ (Original) Semoga sukses untuk kedepan nya πŸ™

  • 4/5 Novi H. 3 years ago on Google
    (Translated by Google) still not finished at this time (Original) masih belom rampung saat ini

  • 5/5 Sopian O. 4 years ago on Google
    (Translated by Google) Ouh so this is the building anyway (Original) Ouh jadi ini toh bangunannya

  • 5/5 Kenintan Zakia M. 4 years ago on Google
    (Translated by Google) What is the percentage of construction phase again? (Original) Tahap pembangunannya sudah berapa persen lagi?

  • 5/5 Syaifudin A. 4 years ago on Google
    (Translated by Google) 75% structure (Original) Struktur 75%

  • 5/5 anak m. 2 years ago on Google
    for now everything is good, good service, good doctor, nurse, and staff.. I hope it gets better in the future very recommended..πŸ‘

  • 5/5 Verawati J. 2 years ago on Google
    At first, I thought the hospital building was a mall. It's understandable since the design, both interior and exterior are so exquisite and full of natural lights. All personnels are so friendly and pay attention to our needs. The hospitality is top notch. I highly recommend this hospital.

  • 5/5 K H. 2 years ago on Google
    New, Lux, very good service, many gifts got from staying there and delicious course with fancy presentation. Children friendly (there are 'car' strollers for toddler and playground in the children clinic waiting room). A hospital feels like staying in a hotel room

  • 5/5 Liyento L. 2 years ago on Google
    The place was new, clean and had a very nice scent. I'd say the lobby feels a lot like a shopping centre or a luxury apartment, not like a hospital. A good thing I guess. The staffs were very friendly and helpful. They had a Japanese Restaurant outside the main building, which I felt unusual for a hospital. The place was still improving though, there were still construction work in progress.

  • 5/5 Dwi C. 2 years ago on Google
    Well information service with Ms. Zahra, Hospital like 5 star Hotel, I take my Auntie here, Good neighborhood and spaces if you take children check up, not too crowded on weekday.

  • 5/5 Deandra V. 2 years ago on Google
    Taking family member for radiology and dental treatment we approach by Pak Bambang the nice person and helpful brings us to kiddie pediatrics for our daughter. The service was so satisfy, very clean and clear hospital, having good experience with radiology and dental poly. so aprreciated for them, thank u again to pak Bambang for escort us to the cafe at the 2nd floor. Best service, success for a many years a head.

  • 3/5 Qfhat K. 5 years ago on Google
    (Translated by Google) Still under construction (Original) Masih dalam tahap pembangunan

  • 5/5 Maria H. 5 years ago on Google
    (Translated by Google) Want to apply & work at Mandaya Royal Hospital Puri (Original) Ingin melamar & bekerja di Mandaya Royal Hospital Puri

  • 1/5 Remaja Akhir P. 5 years ago on Google
    (Translated by Google) Usually if the rain of water behind the house recedes immediately. But after there is a new road behind the Hospital the water is not smooth. Even though it's been days, but the water hasn't receded either. Please follow up sir. (Original) Biasanya kalo hujan air dibelakang rumah langsung surut. Tapi setelah ada jalan baru dibelakang Rumah Sakit air nya jadi gak lancar. Padahal udah berhari hari, tapi airnya gak surut juga. Tolong ditindak lanjuti pak.

  • 5/5 Ady N. 5 years ago on Google
    MANDAYA ROYAL HOSPITAL

  • 5/5 r. a. 4 years ago on Google
    (Translated by Google) The location is not far from Greenlake .... Very strategic (Original) Lokasinya tidak jauh dari Greenlake .... Sangat strategis

  • 5/5 dian a. 9 months ago on Google β€’ 2 reviews
    For the past 2 years, Mandaya Royal Hospital Puri become our family's main hospital, not only because of their great building and facilities, but also because of their service. Especially with the pediatrician, big thanks to Dr. Diana Chandra, a doctor who really cares with my childrens, She also very responsive with all my question via phone call and WA chat. Many thanks!
    1 person found this review helpful πŸ‘

  • 5/5 divaa m. 1 month ago on Google β€’ 2 reviews New
    The hospital is really good, especially the facilities are very complete, and the building looks luxurious, the service provided is quite good, the staff and doctors are very friendly. There is a minimarket and coffee shop too
    1 person found this review helpful πŸ‘

  • 5/5 chelsy n. 1 month ago on Google β€’ 1 review New
    the building is luxurious and certainly very comfortable, the quality is guaranteed, the facilities are very complete, the emergency rooms are not mixed, and most importantly the doctors and nurses are very friendly
    1 person found this review helpful πŸ‘

  • 5/5 Criztina V. 1 month ago on Google β€’ 2 reviews New
    The service and facilities are very comfortable
    1 person found this review helpful πŸ‘

  • 5/5 Ferdinand Franz C. 7 months ago on Google β€’ 2 reviews
    Spent a solid 4.5 days at Mandaya Royal Hospital, and despite the not-so-fun infusion shots, gotta say, their services were top-notch! Big shoutout to David for being a real lifesaver during my stay there. He's always there to help out whenever I needed anything at the hospital, and his response time is lightning fast!

  • 5/5 Felix R. 2 months ago on Google β€’ 1 review New
    This year's Valentine's Day was unique. It was very unfortunate that my girlfriend and I were both admitted to Mandaya Hospital since Monday. We couldn't celebrate our special Valentine's Day, but the shocking events came out of nowhere when the nurses and customer service brought us a special little gift that perfectly cheered us up: a flower with a mini teddy bear and chocolate. I think it's also rare that both of us could be sick and admitted at the same time! Happy Valentine's Day, mi lop, and thank you, Mandaya Hospital, for the special gift. Your services were amazing, we will never forget this!

  • 5/5 Amanda Aulia H. 1 month ago on Google β€’ 1 review New
    First time here to visit friends, the building is very luxurious, the service provided by the staff is very friendly, the facilities are also very complete, it feels like you are in a mall, the cost of treatment is also very affordable

  • 5/5 Reni A. 1 month ago on Google β€’ 2 reviews New
    The building is really luxurious, the rooms are not mixed up so it's safe + very comfortable, the children's clinic has a playground so it's really suitable if the children are bored they can be invited to play there, the doctors and nurses are also very friendly

  • 5/5 Dika K. 1 month ago on Google β€’ 1 review New
    Good service, the doctor is very friendly, the place is comfortable and cool

  • 5/5 Rebecca Ainsley F. 1 month ago on Google β€’ 2 reviews New
    The facilities are good, the building is luxurious, the service is good, the staff and doctors are very friendly. There is a minimarket and coffee shop too


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