R&J Jewelry and Watch Repairs image

R&J Jewelry and Watch Repairs

Jewelry store Jeweler Jewelry designer Jewelry repair service Jewelry engraver Watch repair service Plating service

One of the Top rated Jewelry stores in Tucson


Address

2900 E Broadway Blvd # 108, Tucson, AZ 85716, United States

Contact

+1 520-274-7872

Rating on Google Maps

5.00 (101 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 10 am to 2 pm, 3 to 7 pm
  • Wednesday: 10 am to 2 pm, 3 to 7 pm
  • Thursday: 10 am to 2 pm, 3 to 7 pm
  • Friday: 10 am to 2 pm, 3 to 7 pm
  • Saturday: 10 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: watch (28) service (23) jewelry (17) work (15) recommend (14) repair (13) great (12) repairs (12) Robert (10) time (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sara G. 2 years ago on Google
    Robert put a new battery in my wristwatch. It only took him about a minute, and was very friendly and down-to-Earth. The shop is clearly well-stocked with watch batteries and other items; management is obviously on-top of things. Would recommend R&J as a great place for watch-related services!
    1 person found this review helpful 👍

  • 5/5 Nicholas J. 2 years ago on Google
    This place is fantastic!! I’ve never been treated so well by a business. They were prompt and courteous. Very attentive to my needs. This is the only Jewelry and watch repair I’ll go to from now on. I highly recommend this shop above all others. I have a lot of very expensive jewelry that I don’t trust to just anyone. Mr. Eilers snd his wife gained my trust and respect. Going anywhere else is a complete waste of time.
    1 person found this review helpful 👍

  • 5/5 Scott E. 1 year ago on Google
    Robert at R&J Jewelry did work on three watches for me. The work and service were excellent. Robert stands by his work and his word. I would not hesitate to leave any future watch repair in the hands of R&J Jewelry.

  • 5/5 Sophia L. 6 months ago on Google
    Really helpful, friendly, and knowledgeable staff. They appraised a gold bracelet for us and we discovered some of the diamonds were actually cz’s. We will definitely be returning to fix a few of my husband’s watches!

  • 5/5 Marie 1 year ago on Google
    Honest & a pleasure to talk with. My watch repair was explained & showed to me what was needed to fix. Also as another reviewer said-I will not go any where else for jewelry & watch repairs and purchases.

  • 5/5 Gihan J. 11 months ago on Google
    I have had two great experiences with Robert at R&J and will certainly use them in the future for local watch repair/fixes. He's done one battery replacement and on another watch he took his time to diagnose a moisture issue behind the watch face and ended up replacing all the gaskets to correct the issue (which took multiple visits). Every time I have come in Robert and his team have been helpful, friendly, and all around great people. Prices are very reasonable and service is usually quick, if you have to leave your watch or jewelry you will get a timely call back when your item is ready for pickup. Highly recommend!

  • 5/5 B H. 1 year ago on Google
    Great service! Friendly staff and decent prices. I needed batteries replaced in two watches and a new band. They were even able to replace the buckle in the new band to better match the watch. And they were fast! Definitely worth the trip!

  • 5/5 G B. 11 months ago on Google
    They provide very knowledgeable and friendly service. The turnaround time for my ring repair was so quick I didn't even need to leave the shop. Highly recommend!

  • 5/5 Kirtlye S. 1 year ago on Google
    I find this wonderful jewelry repair to be simply the best. They have fixed so many things that other establishments wouldn't even try to fix. Quality work at reasonable prices.

  • 5/5 Emma R. 11 months ago on Google
    I have gotten two necklaces fixed here and both times it has been top of the line service. Even though the pieces I brought in were not the most expensive, designer things, they were still treated with the utmost care and consideration. I was walked through exactly what they would be doing to fix my pieces and had all my questions answered thoroughly. They finished my repairs before their estimated window both times. I will never go to any other jewellery repair in town!

  • 5/5 Hannah G. 10 months ago on Google
    Just got my wedding ring cleaned here, they have a basic cleaning for free! Totally worth it, and now my ring is sparkly clean again. Only took a few minutes. Definitely recommending this place to my friends and family!

  • 5/5 Austin S. 1 year ago on Google
    Had a great experience with R&J! Had me in and out of the store very quick for my watch adjustment and were very kind, a great place to go for your repairs!

  • 5/5 Kyle G. 10 months ago on Google
    Amazing service. Friendly staff. My watch band clasp was damaged and needed to be replaced. I was attended to immediately, a new clasp was installed on the band, and then I was sent on my way. Great experience.

  • 5/5 sophia m. 10 months ago on Google
    The only place I’ll ever go to for my jewelry repairs! They are professional and lovely people. I’ve broken the same necklace (way too many times) and they’ve repaired it flawlessly and very quickly and even came up with solutions for the chain. Best in the biz!

  • 5/5 Cheri D. 10 months ago on Google
    I highly recommend r&j jewelry. I have had 4 pieces repaired and I am 100% happy with the repairs and service. Quick return time and very professional. I will be back with all of my repairs. Thank you!

  • 5/5 Ellie C. 8 months ago on Google
    My solitaire stone was feeling loose, so I took it to R&J. The ring was tightened and cleaned in less than 5 minutes! It looks brand new and feels secure again. Excellent service!! Only place I’ll come for my jewelry needs now.

  • 5/5 Fernando T. 8 months ago on Google
    Hands down the best jewelry shop I’ve ever been too. Great customer service, punctual with working on my jewelry and did a great job explaining what work I needed and didn’t need.

  • 5/5 Andreas H. 7 months ago on Google
    Wow! It's so nice to see a tradesman that really cares about his work. Brought in 2 bracelets on Saturdey for some repair. Was told it would be about a week. Two week days is all it took! Under-promise and over deliver! So refreshing. He even fixed more on the one bracelet than originally planned. I offered to pay more, but he wouldn't let me. Super service and high quality workmanship!

  • 5/5 Lorelei P. 5 months ago on Google
    My rosary beads broke twice. R&J came up in the Google search as "watch repair." I took a chance and took the beads for repair. The man behind the desk fixed my beads quickly and without complaint - both times. He charged me nothing and sent me on my way. The shop has a great vibe and the shop owner/watch repairman is genuine and warm. I intuitively know that his watch repair work is excellent. I love this jewelry shop!!!

  • 5/5 S C. 5 months ago on Google
    Awesome! Got my watch fixed right away and he did a great job. Happy with both price and service. Highly recommend!

  • 5/5 Anne S. 6 months ago on Google
    This place is awesome. I have recommended and brought family members to R & J because of the great work they do and their customer service. Robert is super kind and does a thorough job. Highly recommend!!

  • 5/5 Liam M. 2 years ago on Google
    I took a vintage manual watch in because I was worried that it was running slow. The watch is a very rare piece from the 1930s that I had recently acquired and I was worried sick about it. They kept the watch for a.few days and let me know that it seemed to be running fine. Turned out I was under winding it and it didn’t need any services at all. There were no charges for their time or the assessment. Their help, honesty and integrity were fantastic and much appreciated. I will bring all my watches and jewelry repairs to R&J from now on.

  • 5/5 Chris W. 1 year ago on Google
    I brought in four watches and she was able to work on them immediately. She replaced all the batteries and was done in 30 minutes with all four watches. The prices were extremely reasonable. I highly recommend R&J Jewelry.

  • 5/5 Fluffy 2 years ago on Google
    Came in for a simple battery service one day. The store owner Robert noticed a bit of moisture in the face of the watch, without saying he not only cleaned out the water but also replaced the gasket to insure a better seal without charging extra. He said it was preventative maintenance since he already had it apart, and If that isnt 5 🌟 service i dont know what is.

  • 5/5 pd d. 2 years ago on Google
    This place was recommended to me by friends as the best place for jewelry repair, so I stopped by to see what they could do for a screw back earring that had been squashed. He set aside his work and straightened it on the spot no charge so now it functions well. I will definitely bring all further repairs and reworks here.

  • 5/5 Carlos V. 2 years ago on Google
    I was told to bring my custom made chain here to get fixed, and was amazed by the quality and professionalism. Everything was handled beyond anything I expected. So just stop what you're doing and just go see R&J jewelry if ya need something fixed.

  • 1/5 Balboa N. 2 years ago on Google
    Shakes head Went in here to have my custom jewlery fixed and install real diamonds on my expsive gold charms Left with two fake diamonds installed. Not cool Worst part was I didn't find out till a year later Horrible experience

  • 5/5 Maggie Z. 3 years ago on Google
    High quality service, clean interior and friendly owners. Went in to get my watch resized and had a great experience! Prices are also lower than other watch stores. Would recommend!

  • 5/5 Ann D. 1 year ago on Google
    Robert is an incredible jeweler. He is extremely skilled and the top in his field. He is extremely knowledgable. His wife, Jasmine, is also very helpful. Their store is beautiful, and clean and very nicely maintained. They have all of the latest cutting-edge equipment such as 3-d printers, engraving machines, laser welders, etc. He always has a solution for anything and everything jewelry related. He also takes the time to explain things one-on-one, which is greatly appreciated. Could not recommend highly enough!

  • 5/5 Amanda S. 1 year ago on Google
    If I could give 10 stars, I would. This place deserves nothing less. The owners are down to earth and quick to help with any problem you have with anything revolving around jewlery/watches. Great prices and quick turnaround on fixes. I love the fact that they are local and I get the chance to support them. I will not go anywhere else for such work to be done, especially considering how knowledgeable they are. Whether the pieces you want fixed are sentimental or just really expensive, they treat them all as if they are priceless with such care. Can't express how happy I am with the work they put into the pieces I hold near and dear to my heart.

  • 5/5 Bailey 2 years ago on Google
    I had smashed my engagement ring in a drawer when I was moving. Every other place in town had a 2 week wait minimum. I came here handed the gentleman my ring and he had it repaired within 5 minutes! It's looks better than than ever too! I will definitely be coming back here in the future. Very lovely people and very lovely businesses.

  • 5/5 Amal B. 2 years ago on Google
    Went today with my daughter to have these guys verify the authenticity of some Rolex’s. The staff was amazing, extremely nice, and soooo willing to help. Took time to explain things to us in a way that made us happy. Will definitely recommend to any one I know and will for sure use them for any future services. Couldn’t rave about them anymore.

  • 5/5 Saumya D. 1 year ago on Google
    I stopped by without a prior appointment to get a replacement watch band. I was helped without any delay, and they were courteous, cheerful, and super helpful. The quality of service was excellent. I recommend them without hesitation.

  • 5/5 sandy b. 1 year ago on Google
    Excellent, knowledgeable, honest. He repaired several rings in just a few days. They are perfect now! Such a pleasure to do business with. Great work and good prices! Thank you!

  • 5/5 Gary W. 1 year ago on Google
    Fantastic service, friendly people and quality work. Added a couple of links to my Omega watch band, flipped the orientation of the band and polished out a couple of small scratches and the price was amazingly fair! Thanks!

  • 5/5 Kaylee S. 1 year ago on Google
    I got permanent jewelry at a flea market weeks ago when unfortunately the bracelet broke. R&J Jewelry was able to fix it given my totally unusual circumstances. Service was quick and wonderful and the price definitely fit the quality of work. This type of repair of permanent jewelry is not the type of service they offer, but I was pleasantly surprised by how willing they were to fix it. As far as repairs go, I definitely recommend this place. Really made my day how quick and efficient they were.

  • 5/5 Patricia G. 1 year ago on Google
    Great service and fast service! I enjoyed he and his sister and will go back! Great retail pricing and fair pricing on repairs of all kinds. Quick watch repairs as well.

  • 5/5 Torry J. 1 year ago on Google
    Super great customer service. We walked in without an appointment. He was able to adjust my husband's watch while we waited! Will definitely give him our business moving forward.

  • 5/5 Nate M. 1 year ago on Google
    R and J was efficient, professional and could not have done a better job when giving me advice to size my watch. They had the necessary tools to size a vintage jubilee bracelet, and had modern tech/3D printers to do any future custom projects I want. I will be back!

  • 5/5 Jill A. 1 year ago on Google
    I recently had my first jewelry service with R & J Jewelry. Robert was very nice, helpful and informative. I had a ring sized that had been gifted to me. He did a really nice job on it and delivered it at the time he said he would. He also did a couple of super quick repairs on a link of a bracelet and a necklace. Additionally he asked if I would like my wedding ring cleaned and he cleaned it up nicely for me for no charge. I really like that this is a locally owned business and I will be back for anything else I might need.

  • 5/5 Roland W. 1 year ago on Google
    Robert is a great jeweler to deal with. I needed a specialty watch battery changed, I was in and out in 5 minutes. His experience in the industry is unmatched. Highly recommend for his excellent service and competitive prices. R&J Jewelers has my business going forward.


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