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Featured Reviews


Frequently mentioned in reviews: room (31) desk (8) floor (7) front (7) manager (7) hotel (7) sheets (6)
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  • 1/5 Renee A. 2 years ago on Google β€’ 3 reviews
    This place doesn't deserve a single star. We travel alot and have stayed in many hotels... this is by far the worst place EVER! The moment you walk in you can smell the uncleanliness. The floor looked like it hadn't been swept in days. Clothes tags were all over the floor and size stickers stuck to the floor. There was hair all in between the sheets of the beds. And in one bed I found the plastic tie from the clothes tags. The mini fridge wasn't cleaned out. It was full of food and drinks from previous occupants. The bathtub still had hair in it. The walls had black marks, like shoe prints all throughout the room. The ceiling above the bathroom was covered in water damage stains. The 2 provided towels were dirty. We asked for a refund but was denied. Instead he offered to switch our room. We got to see the room before we switched and unbelievably the room we had was better. Do yourselves a favor and skip this place.
    3 people found this review helpful πŸ‘

  • 1/5 Lightning B. 2 years ago on Google β€’ 153 reviews
    The hosts were rude and yelling at each other, when I finally got a key that worked I found that the room had no towels no trash can no TV remote. The desk managed to give me one bath towel that had seen better days and a remote. The parking lot is unpaved and the building is infested with spiders. I booked online with a no-refund policy stuck for 3 days.
    1 person found this review helpful πŸ‘

  • 1/5 Carrie S. 2 years ago on Google
    If I could give negative stars, I would. My niece rented us a room as a surprise this weekend while we were in town. We didn't get to the room until about 2am because we went to Knott's Scary Farm. We walked in & walked out 5 minutes later. While getting ready to lay down, I pulled the covers back & there was a bed bug. We were out. The front desk guy "Shawn" offered us a new room, but I said no. I couldn't stay at a place where there were bugs.Then he said that they have a no refund policy. It was late & we were tired. I called the next morning & asked to speak to the manager "Frank". First time I called he was in a meeting. Second time, he was praying. Third time, he was gone for the day. He never called back & everyone I spoke to just kept say no refunds. I have a picture of the bug. I've already reported them to the dept of health. My niece is now having to take them to small claims court because they refused to refund.
    2 people found this review helpful πŸ‘

  • 1/5 Ad M. 2 years ago on Google
    Vey mean front desk staff, the curly hair lady. Dirty bed!!!! With this dirty bed, front desk even have the guts to get mad on us and will argue instead of saying sorry!!! So disappointed!!! Staff and room is terrible. How can you be comfortable of staying in that kind of linens. I would say this linens haven’t change for few months.
    2 people found this review helpful πŸ‘

  • 1/5 ALICIA T. 2 years ago on Google β€’ 50 reviews
    Worst motel I have ever stayed at! I do not recommend this place at hotel at all! First room I was checked into should not have been rented to anyone! Headboard leaning against the side of the bed, lamp shade off, bed clearly had been used, front of A/C unit torn apart. Second room they moved me to was only slightly better.. 3 different remotes to control the TV! No wash cloths in the bathroom, and no one answers the phone when you call the desk. Then the smoke detector was not in the ceiling, you can see the wires hanging down! Will never ever stay here again!
    1 person found this review helpful πŸ‘

  • 1/5 Terrell F. 2 years ago on Google β€’ 49 reviews
    The line to check in was so long front desk could care less even heard the guy argue with a woman because she had an issue with her room. As I waited in line to check in the people ahead of me were all coming in after leaving to go to their rooms. No hot water stinky foul smells rooms missing things key cards not working. After hearing all this I knew I didn't want a room at this location I left and I seen even more people outside complaining about their issues. This location apparently can care less glad i was able to witness this before check-in in
    1 person found this review helpful πŸ‘

  • 1/5 Nubian S. 3 years ago on Google β€’ 37 reviews
    This hotel room was very nasty and terrible. Was given a room by Frank the manager that was so nasty and disgusting. The shower had black stuff on it, nasty stain on the walls/floors, saw roaches in the hotel room, the security latch in hotel room was broke in half and they had nasty hotel mattress out by the pool. Even the tub was nasty. The hotel is by the freeway and all you here all night is the noise from the freeway. This place is so terrible the prices of a room is to high. And beware of your charges. I was charged $200 on my credit card. Which I was only suppose to be charged $100 for the room deposit. The person at the front desk try to tell me that there was no such charge. But my account showed the $200 charge. Very poor service Beware !!!!!!!!
    1 person found this review helpful πŸ‘

  • 1/5 Michelle D. 2 years ago on Google β€’ 3 reviews
    AWFUL!!!! This place is filthy. Our room had sunflower seeds and a puddle of what looked like urine on the floor. There was blood on the walls and blankets. The sink was clogged with I don’t even know what. When asking the manager on duty for a refund, she argued and said they didn’t issue out refunds but would get us into another room. We checked out the other room and it was a tiny bit better but nothing I would allow my children to stay in. My husband was finally able to argue with her a little more and she finally agreed to a refund.
    1 person found this review helpful πŸ‘

  • 2/5 Rowena R. 2 years ago on Google
    The first room they gave us on the 2nd floor was dirty and used bed sheets. The next room they gave us was decent and clean but missing tv remote and coffee pot. On the third day i requested to get the room cleaned and new sheets. I informed them at 7am but they told me the cleaning lady starts work at 9am. At 430pm same the room is still dirty and untouched, so i called and got inform they will take care of it. At 10pm. Same thing i found. I asked for new sheets so i can clean the room personally. Management does not access to the room of the cleaning lady. No remote for tv and still no coffee pot. Its all props. Im not very happy but still i can still manage to sleep peacefully.
    1 person found this review helpful πŸ‘

  • 1/5 Nicole A. 2 years ago on Google
    Horrible service, rude staff, and disgusting rooms, yes this is a hotel but you can find better motels for a cheaper price. Definitely would not recommend anyone to stay here. My bed black stains under the sheets, I had black stained towels and the bath had brown water at the bottom were the drain hole was.
    1 person found this review helpful πŸ‘

  • 3/5 Duane 2 years ago on Google β€’ 12 reviews
    Name changed last month. Property manager needs to be replaced IMMEDIATELY! Don't like the manager, he tried charging me $74 for 1 night without saying what kind of room. I've dealt with him before & don't like his attitude. Also, a housekeeper told us the last time we were here, that they weren't being paid enough by the same manager. *#304- fridge don't work 🀬 *Plate in microwave missing 😑 *They don't provide ice buckets 🀬

  • 1/5 Cooking with M. 2 years ago on Google β€’ 4 reviews
    The lady at the front desk was kind to me, But the manager was helping some other guests check in and he was pretty rude to them the entire time. Our room was not the greatest. The bathroom was DISGUSTING! The cent above the toilet was hanging, my husband went to try to push it uo in place and water spilled all over him. Because of this the floor was wet the entire stay, from leaking from the vent. The tub/shower was mildewy and looked as if it hadnt been washed in months. The smoke detector was beeping like crazy to the point where we had to just take the battery out in order to get a little sleep. The floors were filthy, my brand new clean socks were dark gray and filthy from walking on the floor in the room. But the bed was comfortable although there was no blankets and the sheets were a little dusty . the freeway was close. So thats a plus. I will not be returning ever!


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