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Frequently mentioned in reviews: room (16) staff (13) hotel (10) good (10) location (8) stay (8) clean (7) friendly (7) breakfast (6) work (6)
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  • 5/5 GB 6. 9 months ago on Google
    I can’t fault this hotel which I think was once a Travelodge but looks like a new-build. Great location next to Uxbridge Tube and bus stations from which we heard no noise. From there it’s about 50 minutes into Central London. It’s a 20-minute walk to the fabulous Battle of Britain Bunker & Visitor Centre and it’s near to the M40/A40. Staff were all very pleasant, the rooms and hotel were spotlessly clean and the good old Premier Inn breakfast was delicious and good value for money. It may feel a little far outside London but the Tube trains on this line are modern and comfortable.
    2 people found this review helpful 👍

  • 5/5 Abishkar D. 8 months ago on Google
    During my one-day stay at the hotel, I received exceptional guidance and hospitality from Ms. Sangita, who works at the reception. Her outstanding performance and assistance undoubtedly make her a valuable asset to the establishment. Additionally, I thoroughly enjoyed my time at the hotel, finding everything to be wonderful, including the well-appointed room.
    1 person found this review helpful 👍

  • 5/5 Dan M. 6 months ago on Google
    I just want to say an extra special thank you to Carly, a member of the night staff that went above and beyond to make sure we were looked after. We then also caught her continuing to work the breakfast shift covering another member of staff, just incredible!! Cannot thank her enough.

  • 5/5 Felix O. 5 months ago on Google
    First time staying in a Premier Inn, and now I am a believer. It is by the Uxbridge train station and a few yards from bus stations serving multiple routes. Movement in and out of Uxbridge is so easy. Decent breakfast for £10. I stayed in the premier plus room for two 2weeks, and I enjoyed my stay. The Internet was very good for work. I did not like the idea of daily internet vouchers and log ons. It's a good thing the system was upgraded to a One-time voucher for stay. The bed is comfortable, and the cleaning service is based on request. Functional elevators and airconditioners. If you are arriving early, there is an early check-in for £10.

  • 4/5 sanjay R. 4 months ago on Google
    Very good location next to train station and centre. Staff are nice, thanks to Chloe and Bondo who were always pleasant and helpful and the maintenace chap (mike or phil cannot remember name!) who came to help as soon as requested. Only downside was that despite asking for a full room clean on 06/12/23, this was not completed at all. Bondo kindly helped empty bins and was apologeic. Could not make sense as to why housekeeping did not do their job. This is disappointing considering full clean is not even available every day so requests should be fulfilled when asked for on alternate days. Also the male member working on front desk on 07/12/23 was bored and disinterested when I asked him if room clean had been recorded considering it had not happened previous day. He would benefit from learning from chloe and Bondo in showing proper interest to customer queries.

  • 4/5 Christine G. 7 months ago on Google
    The staff were very friendly and most helpful. While we were able to purchase some food to eat in the evening, it wasn't a fully operational restaurant. I understand this would be a business decision but, I think they could do a little better in this area. Other than that, I would not hesitate to stay there again.

  • 5/5 James S. 6 months ago on Google
    Great location, nice swing in drop off spot and friendly staff. Breakfast service immaculate and staff very friendly. Food cooked well and everything else clean. Room was spotless and I was noted of minor issues in the room (repair on wall) which wasn’t required but nice to be told! 😊 Highly recommend the service and hotel particularly the accessible location

  • 5/5 Rebecca F. 4 months ago on Google
    Right by the station so perfect location if travelling. Room was lovely, mattress a little firm as I woke up with an achey back. I tried to use the heating but it just wouldn't turn on other than that the stay was great. That's not to say the room was cold, I was as I'd been into London and the weather wasn't so great. Staff were really helpful and polite. Vending machines are available if you fancy a little snack or drink. There's a breakfast available which I didn't have so can't comment really other than the fact it's available. Also I don't recall much noise from the busses & other vehicles outside of the hotel in the morning which was quite nice!

  • 5/5 Diamond L. 8 months ago on Google
    I have stayed in the Premier Inn Premium Plus room. The room is great, coffee machine was easy to use. Bed was very comfortable to sleep.

  • 4/5 Abraham S. 9 months ago on Google
    Been there few time. Last Friday I booked and went there around 1pm. One girl at reception nicely told me that I'm early. If you can come back around 3pm and room will be ready. I went for shopping and came back. There was another girl at reception and I asked for room key. She looked very unfriendly un welcoming face. She said you are too early. But if you want the room key. I have to pay her £10. I looked at my watch .it was 2.57pm I was 3 minutes early. She really spoiled my staying at that time. Hotel should NOT put girl like her at reception.

  • 5/5 Peter C. 8 months ago on Google
    Excellent premier inn. Fantastic location right next to the Uxbridge underground - straight into London. Stayed for a month in a premier plus room as a base for work. It is definitely worth paying the extra for a plus room. Staff are exceptional - nothing is any trouble and they go the extra mile to help all customers. My only gripe is that you have to ask for your room to be cleaned daily every day. They also do not have a car park so you would need to factor extra charges if travelling by car

  • 5/5 Cofe05 9 months ago on Google
    Very nice Hotel with good location ! Hotel is very clean, nice breakfast and very helpful staff ! Special mention to Kasia who was able to help me with everything ! Great service !

  • 4/5 Brian F. 11 months ago on Google
    The friendly staff and workers at this rest house make it so special Their friendly cheerful and smiley service make it a pleasure to stay here. Didn't like the mattress in room 216 but all else is fab...shout out to reception staff.

  • 1/5 Елеазар Из �. 11 months ago on Google
    Ridiculous taps that barely produce enough water to wash your hands or brush your teeth. Toilet tank doesn’t have enough water to properly flush it down, which is just insanely embarrassing. Spoke to the manager who said that this is their new initiative to reduce “water pollution”. At least be honest and admit that it’s a cost cutting initiative to increase profits. This hotel brand used to be very good for its price but not anymore. Will avoid premier inn in the future

  • 5/5 David G. 11 months ago on Google
    As a professional who can work away from offices, I enjoy working in cafés, shared working spaces and hotel dining rooms. Premier Inn has many good spaces, however I am particular in where I choose to go. I enjoy coming to the Uxbridge branch because of the hospitality of the staff. Toni and Ameenah are two front desk members of staff who are always welcoming and friendly. I like that Toni remembers my order every time I visit, and she goes above and beyond with my orders of tea by giving me a pot of extra water. Today the weather was very warm. Out of her own initiative and kindness she gave me a glass of ice water ! It means a lot to be considered like that. As for the environment, it has very good lighting that enables me to work at my laptop without straining my eyes and feel wakeful. The décor is comfortable and pleasant. There is a variety of seating that gives one a choice of being fully, or semi in the midst of others where one can avoid being disturbed. There is access to amenities such as food and drink from the bar/restaurant which is very affordable and a bathroom. For anyone needing a place to visit and work for a few hours, this is a hidden gem. There are other members of staff who are also very friendly so you will be taken care of regardless of who is working.

  • 5/5 Artur S. 11 months ago on Google
    Nice place like other hotels Premier Inn but STAFF was really great and professional. Friendly with positive attitude, smiling and very helpful as well. Especially huge thankful for Kam and Hamza. They know how to make atmosphere awesome, how to fix problems up, thanks to them my phones are still with me. Thank you so much guys, wish you all the best. Every team should have people like you in.

  • 5/5 Justin F. 10 months ago on Google
    Amazing location very clean and well Presented room. This is my second stay at this hotel done a week in there sister hotel but much prefere here. And a massive thank you to the special two people who is a rhink one is called Toni Who had the biggest smile and always went out her way. To help and always had good conversation and also to ameenah who always remembered my orders but I must admit also on a morning she was very welcoming will Miss you both hopefully see you soon much love take care

  • 5/5 hamza b. 1 year ago on Google
    The staff made our 1-night stay very comfortable. Special shout out to Toni who checked us in with so much care and concern for my daughter who was feeling unwell. Also the exceptional Ameenah provided with additional at the breakfast the next day. Much appreciated , staff like you make the difference for guests. Keep it up!


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