Hi Keyvapours, I would like to take the time to thank you for all your help & expertise. I came in as an extremely 'sceptical' customer. It took me a few flavours to get it right, but not only do i have one in my car (which was the idea), I now have one in my toolbox at work & seem to be liking it more than I do a cigarette. I had NO intention of quitting, but I think, thanks to you, I can cut down ALOT. Keep up the fantastic work. I will forever be grateful to you all & hope other sceptics out there give it a chance (its all about flavour) THANK-YOU

Outstanding customer service always happy to help will definitely be back and free parking

Called in today to see Alex. He had all the time in the worls to help me out. Nothing was to much trouble for him. Will definitely recommend!!!!

Wonderful service from Alex which made all the difference. He has a very good product knowledge and was very helpful. Will definitely be calling again.

Amazing shop. Alex is a great asset to the team. He never fails with his great reccomendations! Quick and easy transactions at all times.

You always get some nutters like the guy below who fron what I hear acted like a complete abusive neanderthal because his feet weren't being kissed for coming in 29 past close, being told he can be served if he knows exactly what he wants, and not even that was good enough the shopkeep tells me. I've shopped with him for 10 years over all the key vapours locations and stores and he's always gone above and beyond for me. Buy with confidence, amazing prices, amazing customer support, never looking to sell you something expensive you don't want. They show you all the high quality cheap devices the staff themselves use and only then do they show the expensive kits if you ask, and they explain in detail what's good and bad about each and why you might not want the expensive ones. A* and I have to say the guy who left the 1* before me seems a bright bellend.

Great store with great staff, Alex always goes above and beyond when I over hear him giving customers information about what they are buying and sounds really knowledgeable with all the variations of products. The selection of products is great and has something to carter to everyone's needs! 10/10 only vape shop I'll use.

Popped in again today for hubby’s vapes. Alex a pleasure as always. Very knowledgable and helpful. Nothing too much trouble. Goes above and beyond. Wish more stores had employees like him. Well done Alex!!! And see you again soon (We travel to Merthyr from Brynmawr because of the service, we could go local but his approach makes us feel valued)

Brilliant Vape shop, best in Cardiff. Always go to Key Vapours when I'm in the area visiting family. Extremely helpful and knowledgeable staff, always recommend the best kits and latest juice for me. I'm no expert so I rely on their expertise every time I pay them a visit. Would recommend to all 👍

Best about!! Always happy to help you and give advice, literally a one stop shop for all your vaping needs. Great staff great products would 100% recommend.

Visited the key vapours store today at trago mills and to say I was very pleased with the service is an understatement the store assistant Donna was very knowledgeable and helpful with selecting the right product for me. Will definitely be a returning customer the store to visit for all your vaping needs.

Down in South Wales visiting family and while I was being dragged around the shops I found this place to hide in for a while :) What a fantastic store & fantastic staff! Plenty of choice and the customer service was superb. Alex deserves a pay rise, good staff are hard to find! I decided to take some of their own Juiced Monkey branded liquid which offers great flavours on a deal that is up there as one of the best in the whole of the UK! If you are ever in the area this place is a must. Highly recommend.

everything is super affordable! staff are some of the most helpful i’ve ever come across. key vapours >

One of my favourite Vape Shops 😁 Fully Stocked and So much to Choose From Lovely Staff Very Helpful will Continue to Shop For all My Vape Needs 5 Star From Me 💥💥💥💥💥

OMG, why did no one tell me about this Vape Shop, it has absolutely EVERYTHING (including some really old obscure coils) that i've been searching everywhere for! This shop is RAMMED, i have never seen so many different Vape and CBD products under one roof with the cheapest prices i've ever seen. 50ml from £5 and 100ml from £10 not including the Juiced Monkey 10ml deals which were 6 for £10 or mix and match the nic salts! Will definitely be coming back, keep up the great work guys, absolutely LOVE this shop, PLUS free Parking!!!

Fantastic service from Alex. Always happy and helpful. And if a particular item is not in stock. Will always go out of his way to let you know when available.

I always pop into the shop once a week sometimes twice I always get a warm welcome From Alex always a happy guy He gives great advice on products Also asks about how my day is going Which is so nice he's happy to listen to what ever I say Always a pleasure to come see you Keep up the good work 👏