Dunelm image

Dunelm

Home goods store Furniture store Paint store Lighting store Bed shop Rug store Wallpaper store Curtain store Blinds shop

One of the Most Revieweds in Newcastle


Address

parc plaza, Waterton Rd, Bridgend CF31 3XX, United Kingdom

Website

www.dunelm.com

Contact

+44 1656 818500

Rating on Google Maps

4.30 (1.2K reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 6 pm
  • Sunday: 11 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: store (9) staff (9) cafe (8) items (7) good (6) shop (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 IWelsh Dragon (. 1 year ago on Google
    Great place to by home furnishings bedrooms bathrooms and kitchen items from sofas to blinds and bins they have it all in one place also the cafe is fabulous price for good coffee drinks and snacks, but also available to be used for clubs to meet up and use the space.
    3 people found this review helpful 👍

  • 3/5 Stacy R. 1 year ago on Google
    This Dunelm is a big store, lots of choice. Choose your visit time wisely as if you go at a peak time it is quite annoying as the aisles are really thin and everything feels a bit on top of you. The cafe is very slow with service so if there is a queue expect quite a wait.
    3 people found this review helpful 👍

  • 5/5 chris E. 2 years ago on Google
    Great shop and great value too. We came here originally to go to the cafe, but ended up spending quite a bit too as the had some great offers. You can get a lot of things here from kitchenware, houseware, curtains, duvets, lights, blankets, box's and a lot more too. The store is well laid out with plenty of room to get around and the staff were good too. Loads of parking and is in the same place as Argos,Costa and subway .
    3 people found this review helpful 👍

  • 5/5 Martin �. 2 years ago on Google
    Airy, light and plenty of stock to offer! Much better than Dunelm in Cardiff as well. The Pausa restaurant on the second floor is huge. For £10.40 I got a large latte, a pot if tea containing two teas, a decent slice of apple pie with clotted cream and a nice slice of Sicilian Lemon cake.
    2 people found this review helpful 👍

  • 5/5 Laura L. 7 months ago on Google
    Had French onion soup today with a lovely warm roll. Couldn’t have made better myself. I’ve had soup there before, different flavour and can’t fault them. ❤️
    1 person found this review helpful 👍

  • 5/5 Pauline D. 1 year ago on Google
    Popped in for some craft items decided to call into the cafe, I'm a very sensitive coeliac so thought l would only have a drink but the staff member sue and the cafe staff did me a bacon bap with salad. Really enjoyed this unexpected treat thank you all
    1 person found this review helpful 👍

  • 5/5 Eva M. 10 months ago on Google
    2nd visit here, got some good offers on. Limited parking, cafe up stairs if you fancy a cuppa and a cake. Not overly busy, friendly staff nothing is not to much trouble.
    1 person found this review helpful 👍

  • 5/5 Catherine W. 10 months ago on Google
    I was looking to buy some blinds and needed some help with my measurements. Peter soon came to my rescue and put my doubts at ease. You cannot get personal service online like this, so thank you very much Peter, hope you have a great birthday too 🥳.

  • 5/5 Jeffrey Cross (. 4 months ago on Google
    Love this shop, the sale has plenty on offer...we were loaded, ha ha, we only went over for a peep!

  • 4/5 J C. 8 months ago on Google
    After seeing a flower bouquet online, I was hoping to see it in store before purchasing. Unfortunately, they didn't have it displayed. They have a large stock and choice of well displayed household item's furnishings and furniture. Plenty of parking spaces are available.

  • 5/5 Ray B. 5 months ago on Google
    The customer service here is very very good. I was looking for a particular item on the dunelm website and could not find it in store however the customer service person was able to locate the item using an ipad, checking stock level and discount deals live in store. Great service, and a great deal. Definitely worth a visit.

  • 5/5 Ann F. 3 months ago on Google New
    Love this store … always find things I didn’t even know I needed… downside is that I can’t resist and usual come out with far more than I intended to buy 🙈😍

  • 5/5 Gethin S. 4 months ago on Google
    A fairly large Dunelm shop selling a variety of household items, including curtains, rugs, lights, bedding, soft furnishings, kitchen and dining items, artwork and more. There is also a small cafe here selling reasonably priced hot and cold drinks and a selection of hot and cold food. There are also customer toilets in the shop. The shop is spread over two floors with a lift and stairs providing access to the first floor. The car park is shared with the other shops in the retail park but there are usually plenty of spaces here. There are a couple of disabled parking spaces and 'parent and child' spaces near the shop entrance. The staff here are usually very friendly and helpful.

  • 5/5 Lyn B. 9 months ago on Google
    So impressed . Went in to buy some bay curtain poles and curtains, clare g came over and asked if she could help, clare went above and beyond to help nothing was enough trouble , there was one query with the bay poles so clare asked another member of staff , a very good team and so helpful and pite

  • 5/5 Lewis H. 11 months ago on Google
    Visited this store briefly after ordering something for click and collect. I was immediately impressed by the range here. Good selection of products, clean and well presented. I’ll be returning to look around the store in more detail.

  • 5/5 Chris C. 9 months ago on Google
    Fabulous store, always have coffee and snack before leaving, makes our day. Staff really polite and friendly.

  • 5/5 Hyper H. 1 year ago on Google
    Decent priced name brand items. Great for kitchen items. Small cafe upstairs for an on the go snack or coffee.

  • 5/5 lesley h. 1 year ago on Google
    Always find what I'm looking for. Christmas gifts are starting to come in and love their Teddy collection(fluffy items) Onesies, slippers, and fluffy water bottles too, I highly recommend Dunelm been going there for years.

  • 5/5 George T. 1 year ago on Google
    Went looking for a rug and couldn't find the one we wanted. We were asked if we needed assistance by a member of staff called Hugh and within seconds he found the exact rug we had gone there for. A big thank you to Hugh.

  • 5/5 Jade W. 1 year ago on Google
    Well designed layout, easy to find things, couldn't get everything on my list for the new home, however they do have some lovely designs for the home.

  • 3/5 Ryan L. 1 year ago on Google
    It's an alright place. Gets busy quick on a saturday. Friday evening it was just me the staff and the tumble weeds. I had a good look round picked a lamp up for the wife. I returned with the wife on saturday. There was a sofa among a few other things there she may have liked. She found plenty of stuff she would have liked to purchase like the sofa. Unfortunately it got so busy we couldn't get a member of staff to help us. In the end we gave up and went home. I prefer shopping online it's less hassle.

  • 5/5 Secret S. 1 year ago on Google
    Store having refurb. Will be nice when finished.

  • 5/5 Nicky Bright H. 1 year ago on Google
    One of my go to places for “Dorma” luxury bedding. Guarantee to always leave with multiple trollies filled with lovely stock.


Call +44 1656 818500 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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