What a terrible place to try and shop, the layout is woeful, looks all cluttered. Maybe the administration people should spend a week being mobility impaired, then they may consider the odd courtesy seat about the shop...After walking around and finally finding the couple of things I needed, pain in my legs was unbearable and all I wanted to do was sit for a bit, but no, not anywhere could I. . SELF SERVE.... what a joke, this is directly aimed at the young generation, yes they are techno minded and can manage easily, but us older generation like the good old fashioned checkout service, and what is the idea of having the pay area in the middle of the shop. I WONT GO BACK.

Brilliant stock selection & best prices - keep up the fantastic shopping experience! Well done everyone we appreciate your commitment to excellence 😁

Poor customer service during the evening. I went to this Kmart after 11pm on Friday to look for a specific bookshelf that was in stock at New Town according to their website. I couldn't find it on the shop floor & had trouble finding anyone to ask until I spotted a young guy who works there. I asked for help to look for it, he couldn't find it or the ticket on the shelf & assumed it had recently arrived, but was on a pallet & refused to double check for me if it's in an easily accessible location in the storeroom. Told me it would be available on Monday, he had no pdt to check & couldn't be bothered trying to look or ask another team member who can be bothered, when I specifically drove there for it. When I got home I used click and collect & got the item the next day; it was ready before 12pm, so it was there when I came in the night before. The bookshelf still wasn't on display even though I received it, so they must just store it in their storeroom & not on the shop floor. I work in customer service & would've at least tried checking the back if it's there, even if it's on a pallet, especially for an expensive item to get the sale. If it's inaccessible under other items on the pallet, I would've let the customer know & apologise for the inconvenience. I would've also found a pdt & searched to see when it last came in & try to find it, but he was just lazy. He cost me two trips to their store when the item was out the back. Plus this guy directed me to the wrong location for another item I asked for, so he had no clue of the store layout. If anyone has to deal with their employees that can't be bothered looking for items, try finding another team member if there's any, save yourself your petrol & time. I'm giving 2 stars though as the lady at the service desk on Saturday was very helpful with my click & collect order & the bookshelf is great.

Kmart a great place to shop. I am used to bying name brand dress shoes. Ie.Hush puppies. Etc .not any more a lovely pair of dress suitable black 15dollars wow a LOVELY pair white type of sport shoe 12dollars both classy smart and incredibly suitable.

Went there last week had bigger things in my trolley to scan. no where to put them down nearly dropped one on a customer and the staff just watched. it is such unsafe work practice

Very good store with clearance sale also. Nigh shopping is possible as 24hrs working Post, Ice cream, massage parlour and lots of shops available in this complex

I was injured and had to use crutches and as I was walking in the clothes isle there was a bunch of clothes all over the ground and my crutches slipped and I landed on my sore ankle and all the workers were standing there eating and not doing there job and didn’t help.

Thank you for such an amazing team at k mart. I accidentally bought wrong charger cable for my phone and also the Usb plug I bought was faulty both weee returned and exchanged with a lot of friendliness. Also lost my key but the team went out of their way to find it on a busy day. Very grateful for young people being so helpful :)

In the month of April . I was brought a new bicycle in the kamart store . After one week my bicycle tyre was flat . I was leave my bicycle in the store . After one week passed they give back my bicycle . Just only feel the air . also not any repair. Again , 2 days passed ago , my tyre was again flat they gave me a time on Tuesday. When , I call back again in the store . They said you will be coming on Thursday. I do Uber work on my bicycle. And I feel very bad and tensed because I have no another job. My have very bad experience in this store . The service is very bad . 😭😭😭😔😔👎👎.

No staff on the floor and the ones that are are brain damaged and block walk ways... See picture. Unsafe.

Their customer service is absolutely horrendous, they either never answer the phones or let them ring out long enough for you to hang up anyway. I’ve been on hold for about 20 minutes, all I want to know is if they have something in stock before I make the trip over. This isn’t the first time either. Whenever I go i I see at least four workers doing ‘unsafe workplace activities’ such as how they move the h-cages, they always pull them behind them with one hand so the cage fillings out to the side, I’ve almost been hit by a cage and the worker didn’t even acknowledge what happened. Very poor service in my opinion.

Despicable store. Use Chrome, you can see stock levels per store but there is no click and collect on some items. Switch to edge and click and collect suddenly shows up on the same item. Choose click and collect option and the store with stock in chrome shows as no stock in edge and cannot be selected. wow.

Kmart Newtown is open 24 hours and has a good shopping experience. Spacious parking is available and plenty of lovely boutiques under the same roof. Some prices of products are not marked in order to check that is a task if you are looking for a heavy one. Most of the products are ANKO there, personally I don't like that, but prices are cheaper. A four-star shop in my view, cheers.

I been to the store and looking for Padlocks which I tried to find out myself but couldn’t find out and. After seeking help one of the Staff her name is Georgia Perry and she mentioned if you couldn’t see it means they don’t have one unfortunately when I checked with the till staff Manjot , she checked in the the system and found nearly 7 in stock so I feel so bad customer service from Georgia , she didn’t even looking or check in the system before I spent good half an hour to find out myself. Being a customer very disappointed from Georgia customer service. So just be aware if asking/ seeking help from her , please do not rely on her. Cheers!

Preety big store. you will get probably everything for your daily life. Best cheap price for household products.

A 24/7 shop located in New Town. I purchased a pair of clothes from here on Sunday night as my luggage was not deliverered by the airlines. K mart is a savior for me on that day. Thank you for this. It'd affordable also

Who doesn't love KMart Great affordable merchandise:, clothing, appliances, homewares. Unique and interesting products. Located in New Town and close to other retailers, it's in a convenient position with adequate parking in site

24 hours is very convenient, but some things are often out of stock and difficult to buy

Was ok shopping at night until I saw a woman, probably between 50 to 60 yrs old being approached & intimidated by a young man because she was taking a video & he made her delete something off her phone, where's your security? Why was she intimidated like that, check your cameras & She was so shaken & upset that she called me, needless to say the young man was gone by the time my husband arrived or things could have escalated. If you're going to have a store open late then security is a must. The store is open and well lit inside so how could this happen? To the young man, I hope you read this because you are on store cameras & I will be contacting the manager.