Great coffee, huge range with great service. Always given friendly advice on new coffees to try. Good loyalty program for addicts ;)

Great coffee .... always super friendly staff It makes my great day spend at Southport .. Get paper .. having a coffee and relax ... best part of my day ...

One of the 3 best coffee houses in Brisbane Ice Long Black 12oz, Ice Latte Oat Milk 8oz

Merlo coffee, as usual, is one of the best coffee for me for a long time. The coffee is great the atmosphere overall is great. I tried some dessert banana bread and Raspberry coconut slice and were so great. The only thing that upset me is the unwelcoming behaviour and face of few staff there which was the most wired thing for me to see it in Merlo cafe when compare this branch with others especially this branch is in GC the city of tourism from inside Australia and globally and the welcoming face is very important.

A great cafe for true coffee lovers who appreciate a variety of bean choices and coffee preparation methods. We tried an espresso with a bean of the month - beautiful aroma. One of the better coffee places on the GC. Food options are limited but tasty and prices for everything are fair. Overall a great experience. Taste: ⭐️⭐️⭐️⭐️⭐️/5 Value for money: 💰💰💰💰💰/5 Customer service: ❤️❤️❤️❤️/5 Atmosphere: 😍😍😍😍😍/5 Will visit again: ✅ Important to note: The staff were all friendly and we were having a grand old time until Bohemian Rhapsody started playing and within a few bars, we overheard Gerry say that he hates the song then pressed skip... WHO HATES BOHEMIAN RHAPSODY?!

I have always purchased coffee beans here, and the other day, when I bought one, the staff at the register offered me a cup of complimentary coffee as usual, so I asked for it. However, when I checked my bill after returning home, I found that the amount of coffee had been added to the amount of beans. I'm not sure if she did that on purpose or if it happened accidentally. Be careful!! You have to check the bill.

Genuinely concerned about the service I received from Merlo Southport. I think her name was Jess…? She appeared to be under the influence, unable to put a sentence together…. She asked me to repeat my order (5?) times. Very aloof and unprofessional. I would definitely not return after this experience. The staff represent the business and this is completely unacceptable.

Today 26/11/23 as well found coffee take away to be Luke warm drink straight down . This is been happening over the last 2 weeks not enjoying my coffees Go here because in the past coffee Temp &. Consistency always been spot on. Been disappointed last couple of weeks.

This cafe is my favorite! All staffs are friendly, especially they passion about customer service and provide high quality coffee! Thank you recommended to me good coffee bean :)) I’m so exciting to make homemade coffee 💕

Amazing coffee! Staff were great, came for a coffee and walked out with a kg of beans. Side note my baby knocked over my coffee two sips in. Staff couldn’t be more helpful!

Forget about these expensive & overrated rubbish brands like Lavazza, Vittoria & Campos. Once you try Merlo, you'll never go back to these brands. I strongly recommend the Merlo Colombia, Zuri, Forza & Brazil RFA & Ariba. This coffee tastes as good as it's lovely aroma & it's packed fresh in an air tight pack & delivered to your door. The coffee has a fantastic aroma, Crema & most importantly taste. It tastes as if it came out freshly from the roasting Vats. Locally roasted in Queensland. Why pay $60 for rubbish coffee like Victoria Brazil Rex, when you can buy Merlo for only $55 & delivered to your door. If you think of it you pay $44 for Vittoria in the supermarket. Merlo is the best coffee out there. I won't buy Vittoria Brazil rex even if they paid me money. Max you should pay for Vittoria coffee is $20 a kilo. Avoid the following Brands: Vittoria Brazil Rex Lavatzza Toby's Estate Aurora coffee Grinders Moccono Lazzio Brasilero Primo Harris Goliath coffee These are the good coffee brands in order: Merlo coffee Clean skin coffee Destefano coffee Segafredo Zanetti Robert Tim's

Free coffee when you purchase coffee beans. Always great coffee with reliable quality ☕️

Great cafe with lovely staff. Awesome array of coffee related paraphernalia too for those needing accessories!

Great coffee. Shame there are never enough stools out front. Plenty of room, just no seats.

This is my favourite place to get coffee. I buy a tin of ground coffee beans and always get offered a free take away coffee with the tin. Not only that but you get a discount when you reuse your tin! Service is always friendly, today's service: excellent! 😀

Fantastic service with a smile. Happy to help and amazing service. And of course the Merlo coffee sells itself!

Don’t like throwing out coffee. Get a different labelling system so that you’re not mixing up orders or adding sugar to coffees that customers didn’t request.

Merlo coffee is where I can enjoy the perfect flat white. Nice atmosphere & friendly staff. Coffee lovers, you just can’t miss it.

Awesome coffee, can choose a variety of roasts either full beans or ground to you machine's specifications. Or just to get a cup, highly recommend.

THE COFFEE IS JUST DEVINE ! Very friendly and efficient working staff is welcoming you. Nice ambience and of course lots of different kind of coffee beans to choose from.

My t/w coffee had coffee grades in it and no froth and was burnt af. (though it was latte with oat milk... It usually can come frothy... thats why I try find the pro's to do it for me.) for $7 this is disappointing. It also taste like the coffee is burnt! Unfortunately I couldn't take it back as I am on the road. The atmosphere is gorgeous and its a shame its met with socially awkward staff, horrible coffee and bad attitudes by the coffee LADY (man was nice ) Im not happy about spending my money here.