1/5 Renee P. 5 months ago on Google • 5 reviews
As
I
am
a
frequent
shopper
of
this
organization,
I
have
never
experienced
this
type
of
treatment
and
quite
frankly
am
not
sure
I
will
be
returning
after
this.
Here
is
an
overview
of
what
took
place
that
evening
in
your
store:
I
came
inside
and
was
never
greeted
by
a
member
of
your
team
except
by
Nikki
and
Jasha
towards
the
end
of
my
visit.
I
walked
around
the
store
for
about
10
minutes
looking
for
the
Purple
Brand
section
in
the
Men's
department.
It
was
after
some
frustration
of
not
being
able
to
locate
it,
I
finally
walked
up
to
two
associates
who
I
later
discovered
were
Petrit
and
Sam.
I
asked
both
of
them
if
they
could
help
me
locate
a
specific
item
and
I
showed
them
the
picture
and
item
number
on
your
company
website.
Both
of
them
seemed
to
be
bothered
by
me
asking
a
simple
question,
but
eventually
Petrit
went
to
get
the
Purple
Brand
jeans
I
was
looking
for.
When
Petrit
came
back
with
both
pairs
of
jeans,
he
was
holding
both
of
them
over
his
arms,
dragging
one
on
the
floor.
Now,
this
is
where
I
started
to
get
upset.
Granted
these
jeans
are
$200
and
to
be
dragging
them
on
the
floor
was
both
unprofessional
and
inappropriate.
I
asked
him
if
I
could
see
both
sizes
because
I
was
unsure
of
which
one
to
buy
for
my
fiancé
for
our
anniversary.
Petrit
held
them
up
but
did
so
with
an
attitude.
I
finally
decided
on
which
one
I
wanted,
and
he
put
his
hand
up
and
told
me
to
give
him
a
minute
and
made
a
phone
call.
This
is
when
he
kind
of
walked
away
and
Nikki
walked
up
asking
me
if
I
was
okay
and
if
I
was
finding
everything
okay.
I
briefly
explained
how
I
was
feeling,
and
she
directed
me
back
to
Sam.
Sam
came
and
grabbed
the
jeans
from
Petrit
and
walked
me
to
the
register
in
the
fitting
room
to
ring
me
because
I
was
in
a
hurry.
I
explained
to
her
what
happened
with
Petrit,
and
she
of
course
made
an
excuse
for
him
stating,
"I
apologize,
he
had
to
call
Loss
Prevention
about
someone
trying
to
steal."
My
response
to
that
was
"that
has
nothing
to
do
with
me
and
the
purchase
that
I
am
trying
to
make.
I
am
a
paying
customer."
I
asked
if
I
could
speak
to
another
manager,
Sam
said
yes
and
made
it
sound
like
she
called
someone
but
then
came
back
and
said
the
other
manager
was
on
her
meal
break.
I
completed
my
purchase
and
was
about
to
walk
out
of
the
door
when
the
alarm
went
off.
I
had
to
complete
a
walk
of
shame
back
to
the
Men's
department
where
Sam,
Nikki
and
I
discovered
that
Sam
left
a
sensor
on
my
jeans.
Now
I
am
really
upset,
not
only
was
I
treated
in
my
opinion
like
a
thief
or
someone
who
had
no
money,
but
I
was
embarrassed.
I
then
walked
to
the
shoe
department
and
asked
to
speak
to
another
manager,
Jasha
was
called
and
immediately
came
to
my
assistance.
I
spoke
with
her
briefly
and
she
apologized
for
the
behavior
of
her
peers.
If
this
is
the
type
of
treatment
your
customers
have
to
endure,
it
does
not
give
a
good
impression
of
the
brand.
I
would
rather
order
online
and
have
my
items
shipped
to
my
home.
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