3/5 Tiffany W. 1 year ago on Google
Today
I
visited
this
location
to
make
a
decision
on
a
new
gym
since
one
of
my
fitness
classes
were
canceled
at
Tru
Fusion
.
I
was
a
member
of
Orange
Theory
and
Tru
Fusion
here
in
the
galleria
area.
I
need
a
closer
location
that
I
can
have
access
to
free
weights
and
continue
my
fitness
journey.
I
did
my
due
diligence
to
research
the
gym
and
opt'd
to
get
a
free
3-day
guest
pass
before
committing
to
the
gym.
I
walked
in
and
was
not
greeted
by
anyone
,
instead
I
said
"
Hello
"
several
times
after
meeting
eyes
with
a
gentleman
by
the
name
of
Jason
C
who
was
walking
right
up
to
the
front
desk
.
He
continues
to
walk
to
the
desk
with
a
cold
stare
and
declines
to
answer
back.
I
proceed
to
state
my
purpose
at
the
gym.
He
tells
me
the
location
is
no
longer
honoring
"
guest
passes"
.
He
tells
me
"
This
gym
is
for
members
only."
WELL
EXCUSE
ME
....
I
guess
I'm
not
worthy
of
a
tour
of
the
facility
,
to
be
given
details
on
membership,
or
to
learn
what
are
my
goals.
I
walked
away.
Thought
about
it
and
decided
NOT
to
drive
to
Fitness
Connection
15
minutes
away.
Instead
I
go
back
inside
and
speak
with
Lota
,
the
manager
.
He
was
patient
enough
to
hear
what
my
concerns
were
.
He
did
express
that
it
was
true
that
guest
passes
were
subjected
to
approval.
But
we
spoke
about
my
background
and
what
my
goals
were
and
he
decided
to
validate
the
guest
pass.
He
gave
me
a
tour
of
the
gym.
We
both
found
common
ground
that
he
knows
some
of
the
coaches
at
other
Orange
Theory
gyms
that
I
have
went
to
and
worked
out
at.
The
gym
overall
is
outdated.
BUT
listen
it
will
get
the
job
done.
I
stayed
for
about
an
hour
and
a
half.
I'm
going
to
get
the
membership
because
I
need
the
gym
for
proximity.
I've
been
spoiled
by
Orange
Theory
and
got
to
realize
everyone
isn't
the
same.
The
message
I
want
this
establishment
to
take
away
from
this
review
is
that
customer
service
is
everything
!
How
you
treat
people
matters.
Everyone
has
a
story
and
we're
all
try
to
swim
upstream.
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