1/5 Ozlem Y. 7 months ago on Google
This
scoring
is
for
the
mismanagement
of
the
place.
I
first
booked
an
appointment
with
Yovana
looking
at
the
reviews.
When
you
have
long
years
of
fibromyalgia
you
look
for
an
experienced
therapist.
It
was
almost
the
end
of
the
session
I
realized
that
the
therapist
looked
so
young
and
when
I
asked
her
name
she
was
not
Yovana.
I
had
an
ok
massage
but
not
a
very
good
one
but
did
not
make
a
big
deal
out
of
it.
They
didnt
even
tell
me
that
the
therapist
was
different.
Then
months
later
I
scheduled
a
therapy
again
with
Yovana
and
this
time
I
asked
her
name
first.
Yovana
is
awesome.
She
has
great
skills.
She
tuned
into
my
situation
and
I
had
an
amazing
session.
She
relieved
the
tension
on
my
stiff
neck
and
shoulders.
Sorry
Yovana
you
are
great
but
apparently
the
managers
are
not.
The
next
day
I
had
scheduled
one
for
my
husband
and
thay
day
I
was
telling
him
how
Yovana
was
great.
But
guess
what?
they
assigned
him
another
therapist
without
telling
him.
I
called
them
to
ask
for
an
explanation
and
all
they
say
is
that
Yovana
was
overbooked
and
they
had
to
do
it!!
A
complete
failure
of
management.
I
will
not
go
to
this
place
again.
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