Fnac image

Fnac

Electronics store Department store Book store Appliance store Computer store Video game store Music store Dvd store Photo shop Comic book store

😐 There are no clear instructions for the elevator and stores. The facilities are not very friendly to the disabilities. In addition, no constraints in spite of the severe situation of Covid. Too crowded and super hard to find the disinfection alcohol. People often mention Good, good, variety, products, market, todo, productos, find, para, books,


Address

C. C. San Martín, C, Loiola Kalea, s/n, 20006 Donostia-San Sebastian, Gipuzkoa, Spain

Website

www.fnac.es

Rating on Google Maps

4.00 (7K reviews)

Open on Google Maps

Working Hours

  • Saturday: 9:30 am to 9:30 pm
  • Sunday: Closed
  • Monday: 9:30 am to 9:30 pm
  • Tuesday: 9:30 am to 9:30 pm
  • Wednesday: 9:30 am to 9:30 pm
  • Thursday: 9:30 am to 9:30 pm
  • Friday: 9:30 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: Good (16) good (16) variety (13) products (12) market (10) todo (9) productos (9) find (8) para (8) books (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 YW F. 2 years ago on Google • 34 reviews
    There are no clear instructions for the elevator and stores. The facilities are not very friendly to the disabilities. In addition, no constraints in spite of the severe situation of Covid. Too crowded and super hard to find the disinfection alcohol.
    1 person found this review helpful 👍

  • 2/5 Mikel C. 3 years ago on Google
    (Translated by Google) Well without more. You see material but without further ado there is no support of interest for a possible purchase It's a real shame (Original) Bien sin más . Ves material pero sin más ni hay apoyo de interés por una posible compra Es una pena de verdad
    1 person found this review helpful 👍

  • 1/5 Ana M. 3 years ago on Google
    (Translated by Google) Be careful what they put you with purchases. They told me that I had insurance with the watch that I bought and it turns out that the following months I have to pay (which was not mentioned to me at any time) and not only one insurance but TWO! You are in a hurry, you trust that it is a "trustworthy" site and then look ... Very disappointed, I will not buy again. (Original) Cuidado con lo que te meten con las compras. A mi me dijeron que tenia seguro con el reloj que me compré y resulta que los siguientes meses tengo que pagar (cosa que no se me comentó en ningún momento) y no solo un seguro sino DOS! Vas con prisa, te fías por que es un sitio de "confianza" y luego mira... Muy decepcionada, no volveré a comprar.
    1 person found this review helpful 👍

  • 1/5 Angel S. 3 years ago on Google
    (Translated by Google) Bad experience ... articles on the website are in stock and when we go to the physical place they do not have the article. (Original) Mala experiencia... artículos en la página web en stock y al desplazarnos al lugar físico no tienen el artículo.
    1 person found this review helpful 👍

  • 4/5 Angel N. 3 years ago on Google
    (Translated by Google) Donosti traditional market where you can buy all kinds of meats, fish and more, the shop windows compete for their decoration, the fishmonger's area gives you to take the pulse of the city (Original) Mercado tradicional de donosti donde puedes comprar todo tipo de carnes, pescados y demás, los escaparates compiten por su decoración, la zona de la pescaderia da para tomar el pulso de la ciudad
    1 person found this review helpful 👍

  • 5/5 Eri Y. 4 years ago on Google
    (Translated by Google) Basque specialty ham and cheese are sold by weight and can be bought at a reasonable price. (Original) バスク特産のハムやチーズが量り売りでリーズナブルに買える。
    1 person found this review helpful 👍

  • 3/5 Dr Amir H. 8 months ago on Google • 479 reviews
    Small department store but reasonable variety of goods. There is also a great supermarket on the ground floor

  • 5/5 Steve C. 2 years ago on Google • 427 reviews
    Popped in quickly to buy a new pair of ear buds staff were friendly and helpful nice large store with lots of products

  • 3/5 Evarist M. 8 months ago on Google • 392 reviews
    Friendly staff but some of them were not helpful, we ended up buying a Xiaomi phone model but they could have been more models

  • 4/5 Ho W. 1 year ago on Google • 383 reviews
    English Spoken : Good Feeling of Welcome : Welcoming. People actually coming up to you and asking if they can help. Service: Quite good actually, with knowledgeable people wanting to help. Location : Very central Range : Seem to have quite a good range of technology with a lot of things that are actually difficult to find elsewhere. Value for Money: Unfortunately, it seems a little on the pricey side which is why only 4 stars. Interesting Tip : The entrance is off Loiola Kalea and not really near the entrance to Mercado San Martin

  • 5/5 Gangsta_Loc 5 years ago on Google • 239 reviews
    Its fun to visit. A lot of stuff found inside and a good diversity of various products . Good prices. Very clean. Easy to find. Also a very relaxing ambient and at the bottom you can serve some pies or a tea/coffee. Visit it if you got the chance !

  • 5/5 Josué Salgado G. 5 years ago on Google • 211 reviews
    I love this place!!! It has a lot of nice things, like technology... You know videogames, cameras, computers... Generally friki stuff, a lot about anime series and live action series; shirts, mugs, Notebooks. It's crazy, maybe the prices are not the best, but it worth to go and take a look about all of that! As I said, this is a nice place to people who love series, movies, videogames...

  • 3/5 Aixa 5 months ago on Google • 119 reviews
    I'm giving only 3 stars because the woman at the cash line was very rude and not helpful at all, I needed to change one gift for Christmas that I did (headphones that did not work) and they made me not only wait got ages but also go back and forth even though I hag all the tickets and everything, that refused to change it. Not a pleasant experience.

  • 5/5 Mariam 1. 10 months ago on Google • 31 reviews
    Lots of things for the whole family. The bookstore is amazing and it’s like the Spanish version of Kinokuniya. The manga section has a wide selection of comics.

  • 5/5 Bogdan Alexandru S. 4 years ago on Google
    Almost everything you need in a 1/10 space of a mall.

  • 5/5 Tony H. 4 years ago on Google
    Air con is great during summer time.

  • 2/5 colin l. 5 years ago on Google
    Great book shop. Terrible service. Had to queue for 15 minutes to pay.

  • 4/5 Pål B. 5 years ago on Google
    Well stocked department store with a nice electronics department and a relatively good selection of English language books

  • 4/5 David Jeffrey B. 4 years ago on Google
    Good variety, knowledgeable staff

  • 4/5 AgnoRuleZ 5 years ago on Google
    Great place to find everything around technology, books, music etc

  • 4/5 Micah J. 6 years ago on Google
    One of the better laid out FNAC stores I have visited. Wide variety of books, electronics and miscellaneous branded merchandising.

  • 5/5 Lucerne L. 5 years ago on Google
    Great place for shopping all under one roof.

  • 4/5 Libo W. 8 years ago on Google
    Always can find something interesting. Like the Sonic on the ground floor.

  • 4/5 Raymond S. 5 years ago on Google
    Nice place to shop books and electronics

  • 5/5 Emanuel Alejandro Garcia C. 3 years ago on Google
    (Translated by Google) The staff is always very attentive (Original) El personal siempre es muy atento

  • 4/5 Inma C. 3 years ago on Google
    Bien ordenado y bastante personal para atender

  • 4/5 Toñi A. 3 years ago on Google
    (Translated by Google) Good attention (Original) Buena atención

  • 5/5 Antonio López o. 3 years ago on Google
    (Translated by Google) Brutal.... (Original) Brutal....

  • 4/5 Iñaki F. 3 years ago on Google
    (Translated by Google) Central, functional and practical ... (Original) Céntrico, funcional y práctico...

  • 5/5 Arantxa M. 3 years ago on Google
    (Translated by Google) A central, accessible place with very good service. (Original) Un lugar céntrico, accesible y con muy buena atención.

  • 4/5 AitorK 3 years ago on Google
    (Translated by Google) Impossible not to pass, even if just to watch. (Original) Imposible no pasar, aunque sea a mirar.

  • 4/5 Kepa Caballero R. 3 years ago on Google
    (Translated by Google) Right in the center of Donostia, incredible location and proximity (Original) Pleno centro de Donostia, increíble ubicación y cercania

  • 4/5 Ana Belen Martinez G. 3 years ago on Google
    (Translated by Google) Lots of variety of items, you have a bit of everything. Good attention from the staff (Original) Mucha variedad de artículos, tienes de todo un poco. Buena atención del personal

  • 4/5 Xuban A. 3 years ago on Google
    (Translated by Google) It has a huge variety of products, but the prices are not exactly the cheapest. (Original) Tiene una variedad de productos enorme, pero los precios no son los mas baratos precisamente.

  • 3/5 Inma A. 3 years ago on Google
    (Translated by Google) Bad attention (Original) Mala atencion

  • 1/5 susana lombana p. 3 years ago on Google
    (Translated by Google) Bad service. At the time I bought a Mac, at 6 months suddenly the computer turned off, it would not turn on and I brought it to repair with the guarantee. And surprise after a month and a half, they tell me that they have water and that the repair costs € 2,800. I report that it is impossible since it is a computer that has never left the house and no water has spilled on it. I'm leaving the Apple store communicating what was happening on the computer. And today 15 days later, I pick it up for free, with the guarantee that I had no water or anything that was not acceptable under the guarantee. I have all the words to prove what I say. Shame the way fnac acts. Sell ​​yes. But dealing with your faulty products ...... leaves much to be desired (Original) Mal servicio. En su momento compré un Mac, a los 6 meses de repente el ordenador se apago, no encendía y lo traje a reparar con la garantía. Y sorpresa después de mes y medio, me dicen que tiene agua y que el arreglo me cuesta 2800€. Comunico que es imposible ya que es un ordenador que jamás ha salido de casa y no le ha caído agua. Me voy la tienda sicos de Apple comunicando lo que sucedía en el ordenador. Y hoy 15 Días después, lo recojo de forma totalmente gratuita, con la garantía de que no tenía agua ni nada que no fuera aceptable por la garantía. Tengo todas las fras para demostrar lo que digo. Vergüenza la forma de actuar de fnac. Vender si. Pero ocuparse de sus productos defectuosos...... Deja mucho que desear

  • 4/5 Javi L. 3 years ago on Google
    (Translated by Google) Good customer service (Original) Buen trato al cliente

  • 3/5 Jon E. 3 years ago on Google
    (Translated by Google) Good team of professionals ready to help you. And a lot of material to buy. Technology and kitchen utensils. The bad, that the hygiene, disinfection and capacity and personal distance regulations are not met at this time of the Covid-19 pandemic. (Original) Buen equipo de profesionales dispuestos a ayudarte. Y mucho material para comprar. Tecnología y utensilios de cocina. Lo malo, que no se cumplen las normas de higiene, desinfección y aforo y distancia personal en estos momentos de pandemia por Covid-19.

  • 3/5 antonio fernandez s. 3 years ago on Google
    (Translated by Google) Less and less vendors to serve and less prepared (Original) Cada vez menos vendedores para atender y peor preparados

  • 4/5 Iñigo D. 3 years ago on Google
    (Translated by Google) very well (Original) Muy bien

  • 3/5 Jose Luis O. 3 years ago on Google
    (Translated by Google) A lot of variety of products but today at least too many people ... I don't think the influx of customers is managed well. (Original) Mucha variedad de productos pero hoy por lo menos demasiada gente... No creo que se gestione bien la afluencia de clientes.

  • 5/5 Ignacio Lobo G. 3 years ago on Google
    (Translated by Google) Very friendly and professional, and a good idea to put the number as in the fishmonger. So there is no (Original) Muy amables y profesionales, y buena idea lo de poner el número como en la pescadería. Así no haya

  • 5/5 Tito Perkaz I. 3 years ago on Google
    (Translated by Google) Although super expensive. (Original) Bikain garesti bada ere.

  • 5/5 Jose fernando M. 3 years ago on Google
    (Translated by Google) 90th (Original) 90.º

  • 3/5 Lizeth Pamela Vargas M. 3 years ago on Google
    (Translated by Google) They do not respect distances (Original) No respetan las distancias

  • 4/5 Rakel Del Frago A. 3 years ago on Google
    (Translated by Google) They have put duty shift, rightly so. The attention and advice very good in general and from Iván in particular. Worth (Original) Han puesto servio de turnos, acertadamente. La atención y asesoramiento miy bueana en general y de Iván en particular. Merece la pena

  • 4/5 Familia Argintxona L. 3 years ago on Google
    (Translated by Google) Fantastic establishment known by many, but in this case located in the nerve center of San Sebastián, a few meters from the beach and in the middle of the fantastic San Sebastián shopping area. Bars, cafes and restaurants of quality and a few meters away, surround the place. (Original) Fantástico establecimiento por muchos conocido, pero en este caso situado en el centro neurálgico de San Sebastián, a muy pocos metros de la playa y en medio de la zona comercial de la fantástica San Sebastián. Bares, Cafeterias y Restaurantes de calidad y a pocos metros, rodean el lugar.

  • 2/5 mikel X. 3 years ago on Google
    (Translated by Google) Wide range of products, although with many shortcomings, especially in local and Basque books. You can tell that it is a great company, it stands out for its zero personalized customer service. (Original) Ampliedad de productos, aunque con muchas carencias, sobre todo en libros locales y de euskera. Se nota que es una gran compañía, destaca por la nula atención personalizada al cliente.

  • 3/5 Juanjo Z. 3 years ago on Google
    (Translated by Google) it's worth visiting (Original) merece la pena visitarlo

  • 4/5 A S. 3 years ago on Google
    (Translated by Google) Everything is well organized, it's very good (Original) Tiene todo bien ordenado, está muy bien

  • 4/5 may g. 3 years ago on Google
    Good selection of merchandise but need more staff

  • 5/5 zuhaitz g. 3 years ago on Google
    (Translated by Google) Good (Original) Bien

  • 5/5 Anthony G. 5 years ago on Google
    Small market but nice to walk around and enjoy the scene

  • 5/5 Demi S. 4 years ago on Google
    Local market for fresh food

  • 3/5 Trevor H. 5 years ago on Google
    A little quiet , few stalls open

  • 3/5 Pascal M. 6 years ago on Google
    Good products. Low variety

  • 5/5 Mario U. 5 years ago on Google
    The Place you must visit in Bilbao

  • 4/5 Rudy 6 years ago on Google
    Nice BUT overpriced.

  • 3/5 Tim T. 6 years ago on Google
    Underground market in city centre

  • 5/5 Wee-Cheng T. 6 years ago on Google
    Good range of food and groceries

  • 4/5 Amador M. 3 years ago on Google
    (Translated by Google) A large shopping center with fish, butcher, delicatessen and greengrocers mainly. Good quality and very kind service. (Original) Un gran centro comercial con pescadería, carnicería, charcutería y frutería principalmente. Buena calidad y mucha amabilidad en el servicio d atención.

  • 5/5 Maria Pilar A. 3 years ago on Google
    (Translated by Google) Excellent place to do the grocery shopping. Good location, parking with direct access, city buses in the immediate vicinity. (Original) Excelente lugar para hacer la compra alimentaria. Buen emplazamiento, parking con acceso directo, autobuses urbanos en las inmediaciones.

  • 5/5 Ana Ruiz De V. 3 years ago on Google
    (Translated by Google) Super genre (Original) Género estupendo

  • 4/5 Libardo rivera o. 3 years ago on Google
    (Translated by Google) Market with a great variety of fresh products from the countryside and with a great variety of seafood (Original) Mercado con gran variedad de productos .frescos del campo y con gran variedad de productos del mar

  • 4/5 Monik G. 3 years ago on Google
    👌👌👌

  • 4/5 Angel Guay A. 3 years ago on Google
    (Translated by Google) It's very good (Original) Está muy bien

  • 5/5 Martha Elizabeth Silva C. 3 years ago on Google
    (Translated by Google) Excellent (Original) Excelente

  • 3/5 Sara Rubia L. 3 years ago on Google
    (Translated by Google) The leader is right there you have variety you can buy in the market and in the leader; there are public vans that are necessary, especially in these times of the covid (Original) El lidel está justamente ahí tienes variedad puedes compra en el mercado y en el lidel;hay vaños públicos que son necesarios,sobre todo en estas épocas del covid

  • 3/5 Lourdes De A. 3 years ago on Google
    (Translated by Google) Very complete (Original) Muy completa

  • 4/5 Alejandro Verde G. 3 years ago on Google
    (Translated by Google) Good people and very good material (Original) Buena gente y muy buen material

  • 5/5 Josetxo b. 3 years ago on Google
    (Translated by Google) Wide variety of products from the country and abroad. (Original) Gran variedad de productos del país y foráneo.

  • 5/5 Amaia Azarola P. 3 years ago on Google
    (Translated by Google) Very lively (Original) Muy animado

  • 5/5 Manuel J. 3 years ago on Google
    (Translated by Google) Very good businesses and of all genders (Original) Comercios muy buenos y de todos losjeneros

  • 5/5 Pablo 3 years ago on Google
    (Translated by Google) Traditional market with very good products (Original) Mercado tradicional con muy buenos productos

  • 4/5 xalba a. 3 years ago on Google
    (Translated by Google) Good place, good professionals. (Original) Buen lugar,buenos profesionales.

  • 5/5 Arantxa Vicente L. 3 years ago on Google
    (Translated by Google) I like it a lot, I go from time to time since I can't daily but it seems to me that everything there is of a great quality. Highly recommended !!! (Original) Me gusta mucho, voy de vez en cuando ya que no puedo diariamente pero me parece que todo lo que hay es de una calidad estupenda. Muy recomendable!!!

  • 5/5 Manuela Martínez E. 3 years ago on Google
    (Translated by Google) Emblematic of Donostia. (Original) Emblemático de Donostia.

  • 5/5 maite irastorza e. 3 years ago on Google
    (Translated by Google) The best that can be found is in ... LA BRETXA📣📣 (Original) Lo mejor que se puede encontrar está en..LA BRETXA📣📣

  • 5/5 Ulder Emilio Sarria A. 3 years ago on Google
    (Translated by Google) You find everything, and it has good prices (Original) Encuentras de todo, y tiene buenos precios

  • 5/5 Toni G. 3 years ago on Google
    (Translated by Google) I bought beef and top quality (Original) Compré carne de vaca y calidad superior

  • 4/5 Gerardo Blanco S. 3 years ago on Google
    (Translated by Google) There are many stall (Original) Hay muchos puesto de venta

  • 5/5 joby a. 3 years ago on Google
    Good Market

  • 3/5 Lurdes I. 3 years ago on Google
    (Translated by Google) This space should be the temple of gastronomy (Original) Este espacio debería ser el templo de la gastronomia

  • 3/5 Jose Lucrecio A. 3 years ago on Google
    (Translated by Google) It has nothing to do with how it was before, the illuminati of mayor that we had for 20 years dedicated himself to mistreating the city and then giving lessons of progress. What can we tell you. We better shut up ..... (Original) No tiene nada que ver como era antes, el iluminati de alcalde que tuvimos durante 20 años se dedicó a maltratar la ciudad y luego a dar lecciones de progreso. Que le podemos decir. Mejor nos callamos.....

  • 4/5 Hanuman D. 3 years ago on Google
    Little market with quality articles and some less, it's about each of us to check how look the ham for example or ask if this is natural or not... There was no fish today. A Lidl can also be found downstairs

  • 5/5 Odalma R. 3 years ago on Google
    (Translated by Google) A good place to buy cards (Original) Un buen sitio para comprar carnés

  • 5/5 Asier S. 3 years ago on Google
    (Translated by Google) It is not what it was, but it still has its charm. (Original) No es lo que fue, pero sigue teniendo su encanto.

  • 3/5 i a. 3 years ago on Google
    (Translated by Google) It disappointed me, the genre can be improved. The best the kindness of the dependents. (Original) Me defraudó, el género es mejorable. Lo mejor la amabilidad de los dependientes.

  • 1/5 Jesus A. 3 years ago on Google
    (Translated by Google) Regrettable (Original) Lamentable

  • 4/5 Juan Manuel Carballido A. 3 years ago on Google
    (Translated by Google) ok quality-price (Original) ok calidad-precio

  • 4/5 yoyi t. 3 years ago on Google
    (Translated by Google) Quality (Original) Calidad

  • 5/5 Silvia H. 3 years ago on Google
    (Translated by Google) Collected, clean and prepared (Original) Recogido, limpio y preparado

  • 4/5 Eunice Torrente L. 3 years ago on Google
    (Translated by Google) It's very good (Original) Esta muy bien

  • 5/5 Lina Marcela C. 3 years ago on Google
    (Translated by Google) Because I find everything I need to feed my house (Original) Porque encuentro todo lo que necesito para la alimentación de mi casa

  • 5/5 Inmobide A. 3 years ago on Google
    (Translated by Google) Variety (Original) Variedad

  • 5/5 Jose Ignacio Del Cura O. 4 years ago on Google
    (Translated by Google) Magnificent local products. Vegetables from the surrounding farmhouses, fresh fish from the Cantabrian brought every day from the fish markets, a great variety of meat and fruit. WORTH. (Original) Magníficos productos de cercanía. Verduras de los caseríos de alrededor, pescado fresco del Cantábrico traído cada día de las lonjas, gran variedad de carne y fruta. MERECE LA PENA.

  • 4/5 Asier V. 4 years ago on Google
    (Translated by Google) There are less and less. But they have quality. (Original) Cada vez quedan menos. Pero tienen calidad.

  • 4/5 Juan Carlos I. 4 years ago on Google
    (Translated by Google) All over the center (Original) En todo el centro

  • 4/5 Andres A. 3 years ago on Google
    Great selection of books, it even has a small area for English and foreign language books. Huge variety of funko pop and action figures not commonly found at other toy stores around Spain. You can also find everything from electric scooters, PCs, accessories to even cleaning and kitchen appliances.

  • 5/5 Daniel B. 2 years ago on Google
    This Fnac had an amazing blu ray selection with some rare titles and much cheaper than in the Fnac’s in France! Also they had a buy 2 get one free deal, fantastic!!

  • 5/5 Miren L. 4 years ago on Google
    Books, music, games, small household goods and a café. What else would you like! You can do your shopping and have a nice coffee afterwards. Our you can give your kids the money and enjoy a little peace on your own. And if you need to do some food shopping, there is a fresh produce market and fishmongers on the basement too. This is located within a small shopping complex in the middle of the city. Previously, years ago the building was a local fresh food market and the second floor was full of stalls with different fishmongers.

  • 5/5 Kolby G. 2 years ago on Google
    Really clean and well organized.

  • 2/5 Samy B. 1 year ago on Google
    Did not want to keep the offer 1 day more (what I needed to remove the limit on my card).

  • 4/5 Andrew N. 1 year ago on Google
    For the charger you forgot to bring to full on hifi its all here

  • 3/5 Lyudmil B. 1 year ago on Google
    I was seeing FNAC in greatest condition. Dont get me wrong - this is one of my favorites music stores, but this time I foud a very poor choice of music on CD. I really hope, that is a temporary

  • 4/5 Ilia T. 1 year ago on Google
    3 floors lots of electronic equipment, books and music. Underneath there is a big super market and toilletes.

  • 5/5 Legend S. 11 months ago on Google
    This place is impressive and luxurious

  • 1/5 Artem P. 1 year ago on Google • 2 reviews
    Absolutely shocking customer service! Employees know nothing about their products and act in a condescending manner towards customers. The ticket system would have potential, but combined with absolute disregard from the staff, it simply doesn't work - there were ticket 5 numbers in front of me, and I had to wait for 30 minutes! The workers take leisurely strolls across the shop, ignoring customers and minding their own business. Additionally, nothing in the shop is translated into English. It's not a deal breaker, but it would be nice if foreigners could navigate without a translator everywhere.


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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