The doctors and nurses are super awesome. I really appreciate all their help. I would give 100 stars out of five. This review is for the lactation nurse Elizabeth. She’s extremely unprofessional, judegmental and condescending. She provided no help in lactation but efficiently triggered my postpartum depression the second day after I gave birth. She expressed strong discrimination towards single moms and non-Caucasian races. How come this kind of person can work as a health care provider?!

I had my first child here 3 weeks early due to pre eclampsia. The care and attention I received at Evergreen saved my and my baby's life. I will never go anywhere else for my own care or my child's. I have and will continue to recommend Evergreen to everyone I know. The staff is supportive, knowledgeable, and caring. They listened and respected my choices and never made me feel like I was being judged. **Updating as I have had another baby here and I'm still Evergreen's biggest cheerleader. Spectacular providers and support. I had pre eclampsia again and was readmitted a week later for postpartum preeclampsia. They provided me and my babies with exceptional care and I will always bring my family them for any medical need.

First time when they made a mistake in birth certificate data was understandable but when they made the same kind of mistake again for our second child there's a pattern. Now we have to replace both birth certificate and social security. If you can't read handwriting with some common sense, ask the form to be filled in print letters.

Walked in while in labor and stated I had to push and could not complete forms, I stated I needed room right away. Nurse looked at me and said to the intake staff "she's fine, finish the intake forms, if she has the baby in the hallway I'll take the fall for it." She said this in front of my husband while I was pacing up and down the hallway. I spent 15 minutes in agony trying to hold baby in. When they finally put me in a room, I barely made it in the bed before baby came out. I've notified the hospital of my horrible experience and have not received any follow up. I believe there needs to be better training among nurse staff, to say the least.

What the women here do is properly criminal. They touch and poke and prod without consent. We told them not to cut the cord. They cut the cord and didn’t care. If research means anything, they did permanent damage to our newborn child. We told them not to announce the gender. They announced the gender and didn’t care. We told them not to separate mother and child. They stole away our child and didn’t care. She never had any medical issue of any kind. They do what they want to do “because policies”. They work for criminal insurance companies and a heartless hospital. They were consistently rude, insulting, demeaning, and showed complete disregard our clearly communicated wishes and our explicit non-consent. When I recount our wrecked delivery experience here, I’m infuriated. One singular nurse was a saving grace. Jessica was amazing. The doctors should all be locked up or worse. They’re morally reprehensible to the last. Original complaint from just an ultrasound: These women separate families when it makes no sense for anyone. They made me wait outside, so my wife and I waited in the hallway outside the empty waiting room, together. The human threat is worse than any virus. Have a little compassion. Why in the world would anyone call you when they could do literally anything else? After sending a $40k bill for their assault of my wife and child, their generic response is utterly insulting.

We had our first baby here at Evergreen this week. The delivery nurse Jessica and the on-call Dr Chen were phenomenal. They really calmed my wife down while at the same time assertively guiding about where and when to push. Our doctor - Michele Delorit has been great at answering our every question throughout the pregnancy. She also rightly detected very early signs of labor, asked us to come in to get checked - which really helped us have a smooth delivery experience.

Very similar experience as other here unfortunately. The hospitals response to going into labor it is no nonchalant, it boarders on negligent. My wife called with contractions and the midwife instructed that we take a bath and call back we told her it wa a thirty minute drive to the hospital but was still instructed to wait. We, thankfully ignored, that request because if we did not leave we would have delivered the baby in Uber. Not only did they not take us serious when we called they comically did not take us serious when we arrived. There was an empty hallway no instructions until we found a lonely phone following some arrows on the floor. We called the answered and we’re almost abrasive as if we were annoying them. This ONLY lead to a second lonely phone in a random empty waiting room where again they treated us as if it was not important. After a few minute of my wife for being in agony and getting admitted did they even realize yes we were in within 30 minutes of delivering causing a panic response. This was by far the worst experience we have had in the three hospitals and three states we have had children please choose another option would be my recommendation.

I just delivered at Evergreen on 8.23.23. 5⭐️star all around. The staffing was patient, informative and tentative to every need I had. From the front desk and lunch provider to the nurses and delivery Drs. The facility was clean and run like a fine tuned ship. From the moment of check in to check out the system was seamless. Check in to assess delivery phase, moved to delivery room which were comfortable and accommodating and last stop post delivery room. Each phase made space for family/guests in the lounges and it was easy to navigate. During delivery I had a code/complication and there is not a single complaint I have about how it was handled. The staff operated like a team; everyone doing their job in lock-step, it was truly amazing. All while remaining calm and focused on the issue at hand. I will always recommend Evergreen for labor and delivery. Pro Tip: DONT NOT UNDERESTIMATE the hospital provided photographer - amazing photos were captured post delivery of our newborn, my husband and myself. I’m very critical and the photographer caught all the right angles of me and setup a shoot that was serious quality. You don’t have to pay upfront for them, but don’t miss your opportunity to get them. Carly w/Bella Baby Photography was a 10/10⭐️.

NEVER go to this place for lactation consultation!! They charge you $500 per visit ($250 each on mom and baby) and refused to bill the correct code. When I called their billing department, they asked me to speak with the provider to revisit the notes from the medial records. When I called the provider, they refused to discuss the medial records with me and asked me to speak with billing department. What a joke! Everyone from this place I've spoked with admitted the service we received was lactation consultation yet they wouldn't correct the billing code (they billed it as a generic clinical visit which is not covered at 100% by insurance while lactation consultation usually is). I get that you really want to rob your patient of those few hundred dollars. Fine, you can have it but do realize you're losing future patients who sees this review. NEVER come to this place. There are so many better options out there for lactation consultation.

I was transferred here from my midwives because of preeclampsia. Induction went smoothly and after I had her I was put right onto magnesium to try to stabilize my blood pressure. It took 5 days to get me safe enough to go home . During my stay I was so exhausted from not sleeping more then 6 hours in 5 days and I just wanted to go home . Today I found out a friend's sister passed from preeclampsia and it made me realize just how blessed I am to be here with my family. Thank you evergreen for taking such good care of me and my baby . Ashley G was my labor nurse and I'm so greatful for her help(: I had sooo many nurses during my recovery but on that really stood out to me and made the experience better was Briana. I will never forget these 2 nurses. I never wanted to be in the hospital in the first place and these 2 made me realize if I want more babies , I'll be going to evergreen health again.

TITLE: DELIVER YOUR BABY ANYWHERE ELSE BUT EVERGREEN I’m posting on behalf of my daughter, who doesn’t want her name associated with this review. These are her words about her experience delivering a baby at Evergreen. My daughter had her first baby at Evergreen hospital in February 2022. She was 8 days overdue when they called her to come in and be induced. If she were to have another baby, she would not deliver at Evergreen. Here is why. Her pregnancy was difficult because of her OBGYN, Dr. Stemmerman. Stemmerman’s lack of empathy and non-explanations of my daughter’s questions made my daughter feel like she didn’t care about her outcomes as a patient. Stemmerman didn’t read the notes or test results my daughter’s nurse practitioner had done early in her pregnancy, and when my daughter asked about her test results, Stemmerman belittled her nurse practitioner, saying that this individual always orders so many tests (her NP and Stemmerman worked together years before). My daughter tested positive for gestational diabetes and Stemmerman shared the results through the patient portal – a standard message that read like an email and didn’t take into consideration my daughter’s active lifestyle and eating habits. Stemmerman’s message made my daughter feel embarrassed to have gestational diabetes, as if it was her fault. Stemmerman never addressed what she shared in that message during in-person appointments with my daughter. Dr. Stemmerman took a two-week vacation during my daughter’s 39 th and 40 th weeks of pregnancy, and joked “don’t go into labor!” as she walked out of my daughter’s last appointment before her vacation. A tech completed an ultrasound at the end of my daughter’s 40 th week and she commented on how long my son’s feet were. My daughter didn’t think to ask how big her baby was measuring, but the doctors should have known his size by the ultrasound results. They should have shared the results with her prior to the birth. My daughter wanted to try and have a vaginal delivery. The doctors knew this and let her try and have a vaginal delivery. If my daughter had known her son’s size prior to going to the hospital, she would have been open to a c-section. My daughter went into the hospital at 41 weeks and they started Pitocin. After 12 hours, my daughter wasn’t feeling any contractions, so they broke her water and continued increasing the Pitocin. By that night (~24 hours after being admitted to Evergreen), she was dilated 10 cm and ready to push. My daughter pushed for 2 ½ hours. After 2 ½ hours, she wasn’t feeling her son at all and was labeled a failure to descend. Soon after, her son was delivered by c-section. He weighed 10 pounds, 10 ounces, and was in the 99 th percentile for head circumference, weight, and length. Why didn’t the doctors at Evergreen tell her how large her son was before putting her through all of that? For the past year, she has been trying to handle the trauma she experienced by herself. She didn’t realize her experience wasn’t normal until after she spoke with friends and family. A friend recently had a baby delivered by c-section 3 weeks before the due date because her doctor told her how large the baby was measuring. The baby weighed 7 pounds 8 ounces. Because of my daughter’s difficult delivery, it took her four weeks to be able to get out of bed. It took longer for her to bond with her son and it was more difficult to breastfeed because of the pain at her incision site. My daughter will say that while her poor experience at Evergreen was rooted in her negative interactions with Dr. Stemmerman, every other doctor, nurse, and hospital staff member was kind and welcoming during her labor. She is so glad Stemmerman wasn’t with her during my labor. If I had had Dr. Hyde from the beginning, her experience would have been more positive.

This isn’t just a review for the maternity center, but for the entire Evergreen healthcare system, including Maternal Fetal Medicine and my OB. I live an hour and a half away from Evergreen hospital but chose to deliver my baby there because I have a clotting disorder and felt safer being at a large hospital. Well, after L&D I 100% regret delivering here. Thing after thing went wrong once I entered prelabor a few days before delivering. Once I was finally admit and ready for epidural, the anesthesiologist came in, asked when I took my last blood thinner and said she couldn’t start my epidural until it had been 12 hours since my last shot. Not one single doctor that I had seen over the last ten months ever told me it had to be exactly 12 hours after, even when I asked if my blood thinner would prevent me from having epidural! The anesthesiologist was mad that my doctors failed me because she could see how much pain I was in. Also, right after delivery, the doctor started a coagulating agent in my IV!! Thankfully I said something and he stopped it immediately. But that told me he knew nothing about the patient he was treating. If I didn’t say something, I could have clotted and ended up with another pulmonary embolism. Once we got up to recovery, the nurses bounced. I could not get any help from anyone! I was never given any postpartum instruction except, “use a peri bottle.” I told my husband now that they got their money by delivering our baby, we were chopped liver. I was also put on antibiotics for an infection and they told me normally they’d keep me 48hrs, but they’d let us go at 24hrs because they were full…. And here I am day 9 postpartum and struggling with a fever for which my OB won’t see me. I was told to go to urgent care, which I did, and they did nothing. All in all, I’ve learned our healthcare system is broken beyond repair. So good luck.

We had our baby here. Everyone we met was awesome, the Doctors really listened to our requests and concerns. They gave us sincere usefulness professional opinion. In the end the Doctors and nurses ensured that our interest was paramount. After delivery we moved to the postpartum unit. All the people we met here really empathized with us. They treated us like family (so much love and care). They were welcoming and supportive while we were there. They came in periodically to check on us and the baby. They taught us valuable skills we needed to navigate this new phase of our lives. I highly recommend this facility. They are the best.

My experience with evergreen maternity was absolutely awful for because of my horrible labor and delivery. My doctor wanted to speed up my labor for her convenience because her shift was over at 7am. My nurse continously ignored my wishes for a c section despite the amount of pain i was in. I had expressed how scared i was of having a tramautic labor due to previous mental health conditions! I told the nurse that my doctor had discussed the likelihood of me needing a c-section anyway and I didn't want to be in painful labor for days just to have it end in a c section anyway. After 15 hours, the epidural wore off and my spine was too swollen for a spinal block. I had to be put under for my son's birth. I missed the first two hours of his life, the first feed, skin to skin. Those are things I will never get back.

Just had my first child here and I was supported and taken care of beyond belief! Every single nurse, provider, lab tech, and other healthcare workers were absolutely amazing and very knowledgeable. Evergreen made this an amazing experience for me and wouldn’t go anywhere else in the future ! The rooms were very nice and culinary staff were also amazing ! 10/10 would birth here again .

Dr Hyde did his best during my labor induction and delivery , Nurse Ali and Roxy are very friendly and supportive They all helped me very well during my normal delivery From postpartum care Claire is the best.

I had an exceptional birthing experience at Evergreen in September. Although our doctor from the Monroe clinic doesn’t deliver at the hospital, the on-call docs were great, easing my initial nerves. Having dedicated nurses, McKaila and Arla during labor & delivery, and Tiffany during postpartum care, significantly contributed to the overall positive experience. When our baby faced a complication, NICU was in our room within moments, swiftly resolving the issue. So thankful for the wonderful team. Best food I ever tasted because/and I was STARVING after delivery. The lactation specialist appointments afterward were a tremendous support. Don’t hesitate to seek help in the postnatal ward with breastfeeding; they’ll also help arrange follow-up appointments for after discharge. Highly recommend Joy as a consultant.

Couldn’t have been happier with the care my wife and I got for the delivery of our first child. Very attentive delivery room nurses who took my wife’s preferences and concerns seriously. Excellent post partum care as well, which made our lives so much easier in the first 24 hours.

I had a reasonably good delivery experience but absolutely no support for breastfeeding initiation. I had a c section and I was made to latch when I was hardly conscious. After that my baby was whisked to the nicu since he had trouble with temperature regulation and respiratory rate. Later he was given bottles for three days and no one cared to get my colustrum and feed my baby. I now suffer from low milk supply because of the horrible breastfeeding support I received . The lactation consultants were of no help as well. No one taught us latching techniques and only talked and talked during the sessions. I was so looking forward to my feeding experience with my first baby but all I have had are set backs

Had a great delivery experience here in Oct 2022. All the staff members were excellent and knowledgeable. Great bedside manner. Had a long labor and every nurse on shift was great, responsive and showed they truly cared. I had the nurses: Alexis, Gwen and Ashley. All were comforting and gave me the confidence I needed when going through one of my greatest fears (giving birth). The facility is also brand new and in great condition. Delivery and post partum care here is 5/5.

Labor nurse Kelsey is super professional and kind person. Due to Kelsey my labor and whole experience of giving birth was nice. Thank you.

We had our second baby here at Evergreen on September 1st. The nurses ( Leah, Leslie and Abby ) and the on-call Dr Elledge were phenomenal. They really calmed my wife and me down while at the same time continuously giving us updates and trying the best to answer all our questions.

Are you looking for an awful delivery and aftercare experience ? Come on down to evergreen family maternity center ! For the fair price of thousands of dollars after insurance and a nine month wait you can change all of that. With this quick cheat code of ingesting a poppy seed muffins before your delivery, you can test positive for opiates ! Of course the secret behind all of this is a lovely staff that runs this $&@) train. The most important part is to make sure your baby’s pee and umbilical test negative for opiates right after testing the mother, but positive for the fentanyl applied through the epidural the hospital gave you. Pictures of the Costco reciept and muffin wrapper from your garbage in your house will insure your innocence. Now the magic begins, Somewhere between asking for a managing nurse and being told she will be with you shortly while in the end taking 16 hours to talk about the issue and having cps social workers question you multiples times regardless of the fact you aced every baby snatching hurdle they throw at you. You find a constant annoyance and worry they won’t give up and they will keep record of you doing drugs with a baby in your stomach when it simply isn’t true. This will be sure to put a damper on your birthing experience. Your baby may be perfectly healthy and show no signs of withdrawal but don’t let that get your worried. You’ll still be treated like the drug addict you deserve to be. You will over all be happy with the service besides everyone chipping in on the fact that your garbage and belong in a landfill. Your urge to leave will be halted by the fact that if you don’t have proper discharge you’ll owe thousands more from your insurance being upset. All in all a healthy baby will keep you afloat and happy but the desire the write a review telling this establishment to stick it where the sun don’t shine shall haunt you until it is done.

Very sad the way patients are treated at this Family Maternity Center. I ended up being in active labor at night. My labor and delivery night nurse was absolutely amazing, until the morning shift change. I had an inexperienced nurse during morning/day who did not support me whatsoever and was on the computer the whole time. I pushed for 6 hours, while my husband did all of the work in supporting me. My nurse gave me too much epidural (pushed the button 3 times) and unfortunately lost all sensation. Even the doctor said my contractions were not strong enough after all the epidural. After delivery I had some questions for the nurse and her response was "I need to focus because I have 4 hours worth of charting to do". I was then transferred to the postpartum care unit, where the care was absolutely horrible! I was completely disabled, couldn't even get out of bed. The nurses were not very empathetic, no one helped me to go to the bathroom, or anything. If I asked for water, the nurse would tell my husband to go get it. We asked for pillows, after refusing to get us pillows she "found some" but she threw the pillows and threw the pillow cases (couldn't even put the pillow cases on the pillow). I would have to constantly ask for personal products because I would run out quickly, since they would only give me a couple at a time. I can go on and on about all of the horrible things they did. To top it off, we paid for two nights for myself and my baby. So, although we are both in the same room, we are each charged an individual room fee on top of alll of the other medical fees and charges. Thousands of dollars in medical fees for horrible care. I have already called and provided a full detailed feedback about the care I received there. My feedback was shared with upper management, and I received a letter in the mail where they basically did not care. After I gave birth, 3 other women I know gave birth there and had the same experience. I will not be returning to this location for my next pregnancy. If you want to feel like you are under some corporate management who doesn't care about you and want to spend thousands of dollars for them to check your vitals, then you probably will not mind birthing at this location.