Washington State Parks Headquarters image

Washington State Parks Headquarters

Bar Tourist attraction Public works department

😠 Reviews are HEAVILY censored and deleted daily. FYI. I'll edit with a P.S. Fri there were 8 reviews. Mon, only 5. With the thousands of visitors daily, all over the state? 5 reviews? Jacks Country Store in Ocean Park WA has several hundred. Warrenton OR Costco, 751. Hmm. I truly appreciate the emplo... People often mention state, park, public, Washington, parks, State, refund,


Address

1111 Israel Rd SW, Olympia, WA 98501

Website

parks.state.wa.us

Contact

(360) 902-8844

Rating on Google Maps

2.60 (19 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 8:30 AM to 4:30 PM
  • Tuesday: 8:30 AM to 4:30 PM
  • Wednesday: 8:30 AM to 4:30 PM
  • Thursday: 8:30 AM to 4:30 PM
  • Friday: 8:30 AM to 4:30 PM
  • Saturday: Closed

Featured Reviews


Frequently mentioned in reviews: state (16) park (13) public (12) Washington (10) parks (9) State (8) refund (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 John S. 5 years ago on Google • 54 reviews
    Reviews are HEAVILY censored and deleted daily. FYI. I'll edit with a P.S. Fri there were 8 reviews. Mon, only 5. With the thousands of visitors daily, all over the state? 5 reviews? Jacks Country Store in Ocean Park WA has several hundred. Warrenton OR Costco, 751. Hmm. I truly appreciate the employees who strive to do a good job. But, my deleted review follows. I can reserve any site in WA in 8 minutes. EXCEPT a state park site. The call center is frustrating and worthless. The website has too many problems to list them all here. Typical WA State bureaucracy, too busy protecting their pensions, to care how their (OUR!) parks work. As long as there is a reporter with a camera nearby, they're happy. You've taken a great PUBLIC treasure, and turned them into a government run quagmire. The successful ones are sucessful, due more to the citizens and users, than to the managment. I'm a lifetime WA resident. They're more expensive than private camps/parks, plus are subsidized with my taxes, and have many of the most desirable locations. Let private citizens run them, you know...so they work. And make money. And don't get closed, due to "lack of funding". I just want to camp, with family, and especially our grandchildren. That's all I want. It's becoming as difficult as catching a salmon or steelhead. Which, the state has also managed completely with the authority of law for all my 50 years.
    5 people found this review helpful 👍

  • 1/5 G. M. 3 years ago on Google • 108 reviews
    Ok so the hook ups are old,. BUT they are also dangerous electrical almost caught our RV on fire. BurntABurnt thelthe prong right out of our plug! 3 other RVers had the exact same issue, & when brought to the rangers attention we were lied to. We were the head ranger would come the next day to address things, A ranger literally drove in & right back out. Camphost,?y they were out of sight all day. Shame on you Washington State. What if it had caught fire the RV next to us that had a downs child in it? Shame on you Washington & Rangers that knew of the problem.
    3 people found this review helpful 👍

  • 1/5 lashawn f. 7 years ago on Google • 5 reviews
    Booking my campground was great. BUT when i called to cancel the reservation i made THREE days prior, which would have been a full week before my camping trip, they charged my for not giving them a week notice. I was never informed i had to give a week notice and i didnt even have a week to give them. They were supposed to listen to the recording, see that the man who scheduled my reservation never told me id be losing an extra $20 without a weeks notice and they were supposed to call me back. Its been 3, almost 4 days now and im just being charged every day for not cancelling it. Also, bridgit, the girl who helped me when i called to cancel was very snooty and not helpful at all. Will never book through them again.
    5 people found this review helpful 👍

  • 1/5 Jesse R. 2 years ago on Google • 76 reviews
    Embarrassment of an agency, just like the rest. After Washington restricted access to STATE PARKS (public property) during COVID, I requested a refund for my discover pass the state prevented me from using. I was offered a refund, which I accepted. The State Parks Communications Director Anna Gill told me the administrative cost to refund me would cost more than the refund itself, and the agency does not have enough funding to refund the public for they took without providing services (ie. theft). So to recap: The state prevented the people from enjoying the outdoors, because of health/safety... ? Meanwhile the state accepted payment for the ability to enjoy PUBLIC lands and subsequently restricts access. I requested and was offered a refund, and then was later refused my refund by the "Communications Director" Anna Gill, representing the State of Washington. Anna's response: "Most of our passholders purchase them because they support and value our state parks, and a $3 refund would not be worth the impact it would have on the system as a whole." Dear Anna: Thanks for letting me know other users consider their purchase a "donation" and not a required cost to enjoy public lands. The reality is I would be ticketed for enjoying a state park without a discover pass. I purchased a discover pass to enjoy public property. You accepted my money, and subsequently refused to provide service- the definition of theft. It doesn't matter if its $3 or $300, theft is theft. Just remember, Washington state prevented the people (under threat of arrest) from using and enjoying public lands, because of a virus that cannot exist without a host. Wal-mart and Costco are some of the largest warehouse operations in the world. They were never closed by the State of Washington, but the public forest is apparently way too dangerous to let the people recreate.
    3 people found this review helpful 👍

  • 3/5 Gregory W. 3 years ago on Google • 72 reviews
    $8 for out of state on-line registration on top of $50+ a night. Wow!
    2 people found this review helpful 👍

  • 1/5 Leslie 4 years ago on Google • 10 reviews
    Recently circumstances necessitated that I cancel a 2-day camping trip to one of Washington state parks. I canceled 17 days in advance. I was appalled to discover that they charged me over 50% cancellation fee... almost EIGHT TIMES the fee other state parks charge for a cancellation. Wow! When did the state park system become such a blatant commercial Enterprise that they have to gouge the public? To add insult to injury they take twice as long as other states to credit your credit card. Better be sure you're going to actually use your reservation if you want to camp in Washington State!
    3 people found this review helpful 👍

  • 1/5 SHELLEY K. 2 years ago on Google • 8 reviews
    I only wanted a Discover Pass! I live in the area, so I knew I could save time and $5! I went to the Tum Parks bldg, where I “discovered” a sign on the door that said I’d need an appointment to to come into the bldg. So I called the number from my car in their parking lot & I got a recording saying I could leave a message & get a callback! So I left the message at 10am. I got home around 2pm & no call back. So I called them. (I really didn’t want to have to order it online & pay $5 more and wait 7-14 days to get it) I Was put on elevator music and a recorded voice every 20-30 seconds saying they’ll answer me in the order that my call was received!🤨 That went on for quite a while! So after 54 minutes😵‍💫I hung up, went online and ordered the dang thing… Sent them a cordial but strongly worded email about their nonexistent customer service skills & should try to fix that! Oh well! I’m sure they won’t care & I’m getting my dang Discover Pass.. (in 7-14 days)….
    2 people found this review helpful 👍

  • 1/5 Doug S. 2 years ago on Google • 4 reviews
    I don’t know how long this has been going on, but in paying my tabs for my boat trailer there is an automated five dollar charge donated to the parks and it is up to us and our obligation to subtract this from the boldprint bill that you send. This is an absolutely appalling sneaky way to pry more money out of the public with no additional service. Nobody pays attention to the fine print, but we as the public need to revolt on this kind of behavior. We can afford to pay for millions of dollars toward other projects, but yet our public parks are so mismanaged that we have to sneak in added fees for you guys to operate. Absolutely appalling and shameful on your part. I pay hundreds of dollars in fees every year so that I can enjoy the outdoors. I will never pay the Parks now, with any of my voluntary contributions because of the sneaky behavior. Way to go parks department for supporting this with Washington state.
    2 people found this review helpful 👍

  • 3/5 Robert H. 2 years ago on Google • 17 reviews
    Paradise point sp. Rest rooms are kept clean and the grounds are tidy but dumpsters were overflowing. Felt sorry for the campers near them.
    1 person found this review helpful 👍

  • 5/5 Roger G. 5 years ago on Google • 13 reviews
    People who know about Native American petroglyphs rate these as tops. Yet they're a stone's throw from the highway, under a canopy to give some protection from the elements. To reach them, you must drive into the state park, and wind your way, following the directional signs. (Note that there are two entrances to the park.)Since many of the petroglyphs are worn, signs hanging above them show the details, and then it's easier to find them in the rocks.The park also has good hiking trails - some are a little steep, as these are Ozark Mountain foothills. In the spring near the river, wild phlox and blue-eyed Mary's cover the hillside - a truly beautiful sight. Bring your kayaks and water toys, as there is enough sandy area to launch them. Various types of campsites are available, or just plan to picnic for the day.

  • 5/5 Sherry J. 5 years ago on Google
    People who know about Native American petroglyphs rate these as tops. Yet they're a stone's throw from the highway, under a canopy to give some protection from the elements. To reach them, you must drive into the state park, and wind your way, following the directional signs. (Note that there are two entrances to the park.)Since many of the petroglyphs are worn, signs hanging above them show the details, and then it's easier to find them in the rocks.The park also has good hiking trails - some are a little steep, as these are Ozark Mountain foothills. In the spring near the river, wild phlox and blue-eyed Mary's cover the hillside - a truly beautiful sight. Bring your kayaks and water toys, as there is enough sandy area to launch them. Various types of campsites are available, or just plan to picnic for the day.

  • 1/5 Patton R. 1 year ago on Google
    Who turned the church in Saint Edward State Park, built with donations from believers, into a privately operated and profitable place? How does a house that worships God become a government asset, and then how does a private person own this asset and become his personal profit tool? Hope to have an answer to the public, believers and countless donors who donated money to worship God! "All the leaders and the people brought the silver with joy and put it into the cabinet until the donation was exhausted." 2 Chronicles 24:10 “This is so that no one can find fault with us because of the large donations we received." 2 Corinthians 8:20

  • 2/5 Laurel B. 3 years ago on Google • 2 reviews
    I love Conconully and made our reservation in December. Before you go into the park now, there is a sign that says a full park will be a closed park. No one was wearing a mask when in close contact anywhere in Conconully. And the park was overly full. No ranger was seen, ever! A large group moved in with about 10 dogs between them and would not put any on a leash or tie out. Harassing my dogs to the point that we decided to leave a day early. Park hosts were very old and could hardly walk! I have been coming there since I was a kid and have never seen such lax rules!
    4 people found this review helpful 👍

  • 5/5 Tsar B. 6 years ago on Google • 1 review
    The online reservations system is great! Love that many parks have photos of each campsite with maps. Fees and costs are very reasonable given that time outdoors is priceless. Thanks to all who maintain the reservations system and public lands so that we have access to them. - A taxpayer and Washington State resident.
    2 people found this review helpful 👍


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