2/5 Stacy K. 6 months ago on Google
Then
they
respond
how
they
want
to
make
it
right
and
when
you
send
the
information,
radio
silence
The
absolute
unprofessional
way
this
office
deals
with
patients
and
finance
is
borderline
blackmail.
They're
dishonest,
constantly
adding
on
money
you
all
of
a
sudden
owe
them
when
you
are
in
a
desperate
situation.
I'm
on
Medicare
which
pays
nothing,
and
Access
to
Healthcare
which
gives
a
discount
to
disabled,
poor
people
like
me.
They
wait
until
you
drive
40
minutes
then
tell
me
i
can't
be
seen
unless
I
hand
over
more
money
they
just
found.
Despite
the
Dental
staff
being
wonderful,
the
oral
surgeon,
I
wouldn't
really
know
as
I
barely
met
him,
Dr.
Hoak.
He
did
not
understand
that
just
because
you're
in
pain
management
does
not
mean
that
you
have
a
pain
management
contract.
I
paid
in
full
up
front
for
my
procedures,
was
told
I'd
need
sedation
twice
and
at
least
one,
if
not
two,special
procedures.
This
was
all
supposed
to
be
in
the
estimate
that
I
paid,
IN
FULL,
up
front.
First
sedation
they
informed
me
they
needed
another
$600+
because
something,
and
if
I
didn't
pay
it,
I
couldn't
proceed.
I
asked
if
this
was
it,
if
everything
was
paid
n
full
now.
They
said
yes.
I
went
in
for
a
couple
of
insignificant
appointments
and
everything
was
fine,
no
mention
of
any
more
money.
Went
in
for
my
next
procedure
and
now
they
needed
another
$600+-.
No
call
or
communication
prior
to
the
appointment
or
anything.
They
waited
until
I
was
there
for
the
appointment
and
said
I
couldn't
proceed
without
more
money.
Is
this
paid
in
full
now??
Yes,
today
is
the
last
procedure,
you're
all
paid
up.
Today
I
went
in
because
my
mouth
is
in
pain,
my
hardware
is
not
fitting,
cutting
my
mouth
and
I
was
told
that
I
now
owe
another
$80
from
December
that
they
didn't
notice
before
and
I
can't
be
seen
until
I
pay
it.
I
make
just
over
$1500/month.
I'm
fully
disabled.
I
don't
have
any
more
money.
This
company
has
ruined
my
mouth,
baked
me
dry
and
won't
fix
it
because
they've
taken
all
my
money
and
repeatedly
lied
to
me.
Do
not
use
them.
The
only
reason
they
get
2
stars
is
because
I
just
love
their
dental
staff.