Caroline Inn & Suites image

Caroline Inn & Suites

Hotel

😠 WORST hotel/motel I have ever been in. Bugs everywhere horrible service, no refunds, absolutely positively disgusting. I never knew cockroach motels actually existed until I stepped foot in one of their rooms.... When you're getting a room for the night they bring you to the room to look at it but v... People often mention room, bugs, roaches,


Address

810, Spartanburg, SC 29303, United States

Contact

+1 864-578-5400

Rating on Google Maps

2.10 (208 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (11) bugs (8) roaches (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ethan W. 3 years ago on Google
    WORST hotel/motel I have ever been in. Bugs everywhere horrible service, no refunds, absolutely positively disgusting. I never knew cockroach motels actually existed until I stepped foot in one of their rooms.... When you're getting a room for the night they bring you to the room to look at it but very quickly opening up the door so you can't even have time to look around before you pay them! Unless you want to run out of the room screaming I would not recommend even wasting gas to make the drive here!
    2 people found this review helpful 👍

  • 2/5 Mills J. 3 years ago on Google
    Well to start the TV didn’t work and then the curtains had roaches in them, the carpet had roaches + bed bugs in them, there was NO microwave I stayed for 3 months and they never gave me a microwave. The refrigerator didn’t work, the toilet was clogged when I got room + the sink they didn’t have a plunger then or now. I had to buy a shower curtain because there wasn’t one and they wouldn’t give me one, they refused to give me any new towels there was a mouse I named him Rata-tat. I spend more money on bed bug bombs than I did paying rides to get picked up from a high crime area.
    2 people found this review helpful 👍

  • 1/5 Abby L. 2 years ago on Google
    Bed bugs, roach bugs, almost everything is taped together. The room i had wasnt even cleaned no bed sheets, towels nor a wash cloth, used needles fount in the room and trash and someone used underwear. Blood was on the pillows and on the bed not to mention dried blood in the bathtub. Cold air barely worked and mold all over the wall i couldn't even shower bc the bathtub was infested with roach bugs not to mention i was kept up all night getting eat up by bed bugs i stayed their one night then checked out the next day if i could i would give it 0 stars. I dont recommend anyone staying their i dont even see how they are still running. Management dont know how to run a hotel and the house keepers dont know house keeping! The most nasty hotel i've ever been to in my life. I will most definitely be calling corporate and SCDHEC
    1 person found this review helpful 👍

  • 4/5 tina r. 4 years ago on Google
    Lived here for 3 months. Had roaches but no issues with bed bugs. Very active police enforcement but felt safe...managers are nice and always checked on me. My room hadnt been remolded so bed was horrible even had huge hole all the way threw mattress
    1 person found this review helpful 👍

  • 1/5 Christopher H. 5 years ago on Google
    Disgusting, nasty, springs stick out of mattress, people are rude ,some are dangerous.Drug infested. Prostitution. Linens are nasty, help is scary and far from helpful or friendly. Police come often. Fighting and Vehicles damaged. No cameras. Maintenance man doesn't know maintenance, but into drug friends as well as his gal at desk, Brandy I believe, very unprofessional. Don't ask for anything! Management not willing to control unruly environment, just wants money.Yes, rats, roaches and Bed Bugs. Don't Stay Here unless you are Desperate and be Sure you Have A Phone, You will need the Police. No Children for God's Sake !! Danger !!!!!
    1 person found this review helpful 👍

  • 1/5 Stacie M. 6 years ago on Google
    One star is too many!!!!!! Go to check it out bc of the price and sign stating they have apartments. The bed was sagging in the middle, as if it had been there since 1950. The mattress and box spring were filthy. Cockraoches are suppose to come out when the lights go off and scatter when they come on. These Cock roaches are domesticated and will probably do circus tricks for you. Cock roaches were crawling out of a square hole in the wall that someone probably cut in the wall to stash their drugs, it was a square w/ clean lines, not as if someone punched a hole in the wall.... Not sure if it was dead or alive but there was a big bed bug on the floor right by the bed. The windows were old aluminum framed windows. Horrible experience, I was mad I wasted the gas to check it out. If I were homeless and they offered me a free room, I would not stay.
    1 person found this review helpful 👍

  • 3/5 Lacey S. 1 year ago on Google
    Just delivered some food here, didn't stay. The place is very run down from the looks of the outside. Very cheap prices advertised, daily or weekly rates. The parking lot looks abandoned. It's not near much of anything, especially if you don't have a vehicle. Semi difficult to find.
    1 person found this review helpful 👍

  • 1/5 Zk G. 1 year ago on Google
    Disgusting. No housekeeping. Dirty mattresses. Roach motel. This is definitely the SLUMS!

  • 1/5 Rachel N. 3 years ago on Google
    Worst experience ever. Bugs everywhere mold everywhere. Woman at front desk argued with me saying they showed us the room before we paid but they never did. There was also a skeleton of a dead rat right outside our door. Asked for owners number and was told no. I wouldnt even let an animal live there.

  • 1/5 Marty B. 1 year ago on Google
    I never knew roach motels actually existed. I was kicked out for moving the broken refrigerator that was infested with roaches out of the room myself after complaining 2 days earlier. Don't pay for week! Don't pay for a night unless your in a very tight spot.

  • 1/5 Amy R. 1 year ago on Google
    Bed bugs, roach bugs, mold, plumbing issues, ceiling leaks, holes in walls, Still, some people call it home. He's shutting down and displacing over 100 people and still expecting us to pay 😂

  • 1/5 Douglas W. 1 year ago on Google
    Carolina inns and suites last stop before homelessness or first stop on way back up no microwaves food Northbrook Church delivered there Thanksgiving and Christmas dinners place will be shutting down soon for the next year

  • 1/5 Billy J. 5 months ago on Google
    Despite that I used to work there many years with Joey the original maintenance man the original old man that ran the office until Eugene started letting dope heads and everybody else run the hotel the date that it was a free room and I did get paid but I did everything by the book but he's a piece of sh and I left there a long time ago but he tried to cut to many corners and got fined 92,000 for not keeping up on the pipeline in the chacways I got him hit with that and more and what made him shut it down I really want to no plz 🙏 it would make me very happy 😁 310 hospitality drive you don't know how many times I've seen people get shot


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