Terrible customer service. Said I didnt want the sandwich toasted, staff ignored my request and toasted it. Ordered a meal, was told I did not order a meal so didn't get one. Sandwich wrapped terribly, looks like its been made by a child. Subway is usually so much better

Best subway I’ve ever eaten! Thank you so much Tom from cuths for being the best subway maker ever!! Give that lad a promotion!!! Love Charlotte and Jamie xoxoxo

Absolutely horrendous service ordered at 15:00 had not heard anything nearly 2 hours later. Rang the phone over 10 times (see picture attached) wouldn’t even bother for the sake of a soggy sandwich never again. Totally and utterly useless in all honesty!!!!!!! AVOID!!!!!!

Dominic’s & Sean service was sublime, swift and sexy. The way he passionately placed my onions on my footlong was enough to wet the mouth. Breathtaking experience, will be going back for more very soon;)

As a Durham University student I visit Subway regularly. Unfortunately, today I have received the worst customer service in my entire life. Martin was extremely rude and racist, making fun of my foreign accent. I am absolutely sure I got overcharged (I always go for the same item, which is a Chicken Caesar Wrap, and have never paid nearly as much for it before). As a reply to my concern, I heard back exactly 'This is what happens when you go for the most expensive stuff. Learn your lesson.' Martin was clearly in a rush, wanting to finish his shift and giving an impression like he absolutely hates his job. The wrap wasn't even made up to specifications, which I can prove with pictures. Overall, an absolutely terrible experience and I would highly recommend walking another three minutes and getting your sub from another branch.

The staff are nice, the only problem I had was there was meat mixed with the vegetables and my sandwich didn't even hold together.

Visited here yesterday all I can say is the place needs a good scrub!!! Front counter glass was absolutely filthy. This is not a good advert for subway.!!!!!

Gave me really bad food poisoning last night after buying a sub there, knew I shouldn’t have trusted that 3* hygiene score!!

Ordered through Deliveroo and it took over an hour so I went to pick it up. Brought the food back and there was mould on the bread. Like blue mould. Disgusting. Cookies were good but won’t be going back 🤢🤮

I ordered via Uber eats. The food was quite bad. The sandwich tasted funny - didn’t have the sauce I requested in addition. The drink was different to the one I wanted. The nachos were soggy - as if had been made a while back.

Walked in this afternoon 03/04/23 to get some lunch, walked towards the counter and one of the women was coughing over the salad, turned round walk out, absolutely disgusting.

Small compacted shop.Had chicken salad and six inch chicken salad sandwich with cookies to finish. Two ice tea .service was a bit slow, but it was busy .placed in a good place in town.