2/5 Dora P. 1 year ago on Google
I
recently
stayed
at
a
hotel
that
left
me
feeling
quite
disappointed.
Despite
being
marketed
as
a
5-star
establishment,
my
experience
suggested
otherwise.
In
fact,
I
would
rate
this
hotel
somewhere
between
3-4
stars.
My
first
visit
to
the
hotel
was
pleasant
enough,
which
prompted
me
to
book
it
again.
However,
my
second
stay
was
a
completely
different
story.
Upon
arrival,
I
was
shocked
to
see
a
prom
party
taking
place
in
the
hotel.
The
large
crowd
made
it
almost
impossible
to
reach
the
reception
area,
and
young
people
were
running
and
screaming
throughout
the
hotel.
It
took
me
half
an
hour
to
get
to
my
room,
as
the
elevator
was
constantly
being
pressed
by
the
unruly
crowd.
I
eventually
gave
up
and
used
the
stairs
to
reach
my
room
on
the
fifth
floor.
The
spa
area
was
also
quite
disappointing.
It
was
crowded
and
noisy,
which
made
it
difficult
to
relax
and
enjoy
the
facilities.
To
make
matters
worse,
my
room
was
old
and
not
particularly
clean.
I
was
quite
disappointed
with
the
overall
condition
of
the
hotel,
particularly
given
its
supposed
5-star
rating.
The
morning
after
the
prom
party
was
a
mess.
The
hotel
was
dirty,
and
there
was
glitter
everywhere
from
the
night
before.
It
was
clear
that
the
staff
had
not
been
able
to
clean
up
properly
after
the
event.
Despite
all
these
issues,
the
one
redeeming
quality
of
the
hotel
was
its
reception
team.
They
were
friendly
and
helpful,
which
made
my
interactions
with
them
quite
pleasant.
However,
this
alone
cannot
make
up
for
the
numerous
shortcomings
I
experienced
during
my
stay.
In
conclusion,
I
would
not
recommend
this
hotel
as
a
5-star
establishment.
While
the
reception
team
was
friendly,
the
issues
with
the
crowd,
noise,
cleanliness,
and
overall
condition
of
the
hotel
make
it
fall
short
of
the
expectations
one
would
have
for
a
high-end
hotel.