1/5 Elena 2 years ago on Google
We
experienced
the
service
to
be
awfully
slow
(if
we
were
lucky
enough
to
get
noticed
by
a
waiter
at
all).
Staff
definitely
needs
more
training
and
motivation
to
work.
The
breakfast
is
good,
but
within
2
weeks,
we
only
got
filter
coffee
three
times
as
the
machine
was
broken
and
nobody
seemed
to
know
how
to
fix
it.
When
the
machine
wasn’t
broken,
it
was
mostly
empty,
no
one
took
care
of
making
a
new
one.
This
should
be
the
bare
minimum
a
hotel
can
offer
for
breakfast.
Not
to
mention
the
hotel
dinner
buffet
which
was
cold,
no
matter
what
time
it
was.
You
see
signs
in
front
of
the
elevators
requesting
to
wear
masks
inside,
covering
mouth
and
nose.
Nevertheless,
most
hotel
guests
didn’t
wear
any
masks
at
all
(without
consequences)
and
the
hotel
staff
had
their
masks
way
below
mouth
and
nose.
The
room
was
beautiful,
unfortunately
two
days
before
we
checked
out,
they
completely
stopped
cleaning
the
room,
even
though
we
had
the
sign
hanging
on
the
door.
The
hotel
has
a
beautiful
roof
top
terrace,
but
no
staff
to
be
seen,
the
“bar”
was
completely
empty.
Last
but
not
least,
a
pair
of
earrings
got
stolen
from
the
bathroom
in
our
hotel
room.
The
way
the
hotel
managed
our
matter
was
not
satisfying
at
all,
instead,
they
kept
us
waiting.
We
then
sent
an
email
asking
how
the
hotel
is
going
to
handle
the
issue,
and
again:
very
poor
service
and
no
courtesy
at
all.
I
believe
that
the
hotel
has
great
potential,
but
unfortunately,
we
left
disappointed
on
many
levels
and
definitely
won’t
book
this
hotel
again.
The
little
they
offered
was
surely
not
worth
the
money.