Dr. Milonas is a great Doctor! The service he provides along with his knowledge is awesome. The environment he provides makes you feel at ease! He truly cares about his patients!

Such an amazing clinic! After working with different affiliated clinics for my job I was more than a little apprehensive about seeing one for my own care. Fortunately I found Dr Milonas and was very surprised with my first visit. I was able to sit down in a very comfortable environment and discuss my health with him for almost a full hour to find the best course of care that fits me personally. For the first time I felt like a partner in my care. Thank you Dr Milonas and a big thank you to your amazing team that makes it all possible.

This is how the doctor/patient relationship should be, establishing a healthy repor with each other over time, so that your doctor truly sees you and your needs. I spoke with Dr. Keenan Milonas for about 45 minutes on our initial phone conference, I found him to be extremely helpful and empathetic to my physical and mental well-being/needs. He truly cares about his patients. If you are looking for a physician I highly recommend speaking with Dr. Keenan Milonas. Another great example of how todays medicine, relationship with your primary care physician should be, I believe I posted the above after my first visit, this was my second visit.

Amazing ! Dr. Milonas is such a caring , wonderful physician. He is Willing to go the extra mile and truly listens to and looks into your concerns , then takes action in solving them. I am so thankful for this office . The way medicine used to be practiced . A Dr for the whole family and there when you need him . Thank you Dr Milonas for putting your Vision of what medicine should be into practice , we are truly grateful.

Dr. Milonas has the most caring bedside manner. He is professional and friendly. He takes the time to really listen to his patients and he is always thorough! Highly recommended.

Dr. Milonas is amazing! He is friendly, compassionate and took the time to explain things in a way I understood & was very thorough. He made me feel comfortable talking about my mental health struggles and other health concerns and I received more help and information in one visit than I had from all of my previous doctors combined. Bella was also just as helpful, friendly & easy to talk to!

Doc Molonas is always the best. He takes the time with his patients and is always very concerned. He makes sure whatever you need it’s taken care of ASAP. Very personable Doc. His staff is also amazing. So friendly and caring. Don’t hesitate to go see Dr Molonas and Custom MD. There is only one negative I have. I told him we needed music playing when I came in LOL. He put that in my chart. That’s how great and personable custom MD. The best!!!

I have had a Concierge Primary Care physician for years in California. Returning to the Inland Northwest after many years I was excited to see Concierge Medicine had arrived. I do think Dr. Milonas in nice enough and cares about his patients. That said, I think I happened to join his "concierge" practice at an inopportune time. Let me clarify. I have had concierge primary care physicians for years. I'm very familiar with the model. Dr. Milonas was trying to go it his own way, with 12 super patients he charged upwards of 5 figures, north of $24,000 for the privilege of having Dr. Milonas drive their prescriptions onto the airport tarmac or out to Gozzer Ranch. The rest of us paid $1,800 per year. Now the prior concierge doctors I had in Los Angeles for the exact same amount if $1,800 gave me 24/7 access by phone, text or email and same day appointments. Not so with Dr. Milonas. That kind of access was only available to "The 12". My primary issue with Dr. Milonas was that beginning in March 2021 when I first joined, the first thing I mentioned is that I hadn't had a physical for over a year and that I would like one or at least I wanted a Medicare Wellness Check since I was new to Medicare. Absolute Crickets. He did send me to physical therapy, sent me to his then in- house exercise physiologist, and such. I kept mentioning that I hadn't had a physical and that I wanted one and the response was always the same.... Basically no response. Summer 2022, hurt my hamstring playing pickleball and contacted his office about a referral to physical therapy. No response. By Fall 2022, hamstring injury has improved somewhat but I was feeling always feeling fatigued. Mind you I've been asking Dr. Milonas for a physical/wellness check since March 2021. But I also realize that although I can afford what he charges "The 12" I don't think it is worth it, based on what I have seen so far. So, I sent his office a letter, tried to call but no one answered, and said I would not be renewing my concierge membership. Fortunately I found another concierge doctor in Coeur d'Alene whose practice was structured similarly to those concierge doctors I had used before. With 3 weeks of signing up at my new concierge doctor, I had my physical. And guess what? There was a reason I was so fatigued...Asymptomatic persistent Atrial Fibrillation. It makes me mad in a way because I kept asking Dr. Milonas about getting a physical for over a year before I finally gave up and took my business elsewhere. Maybe my Afib would have been caught much earlier. We'll never know. Dr Milonas a really nice guy but he's trying to do concierge medicine on his own and it's not working. There are really good concierge models out there that basically help doctors like Dr Milonas get their practices set up, companies like Concierge Choice MD or Signature MD to name a couple and in these models of concierge care, same day appointments are the norm. Unless you're one of his 12 who want their medication delivered to your waiting plane on the tarmac, you probably want to look elsewhere.