Definitely the location of the hotel is the best it can be. It lets you meet with the beauty of Kashmir. The apples they have planted are simply amazing. Food is good but not excellent, great is the taste of the Chinese cuisine restaurant they have. A con which I would write is the service they provided with the room cleaning was they didn't change the towels and what was done was folding the used towels in a nice way and keeping it the way it should be. Services 4 star...so something something is lacking and especially then when you are paying a good sum of money. 😊

Good location with amazing views of Dal Lake. Service was prompt. Food was pretty good, too, but quite expensive. Breakfast spread was excellent and delicious. Rooms were clean, spacious, and well equipped with amenities but need better sound insulation. We could hear the guests in the next room and couldn't get proper sleep due to their early morning screaming. They changed our room, but that room had water drainage sound that was super disturbing at night. The hotel also needs better entertainment options. The entertainment room had table tennis and a very old & wobbling foosball table.

Very Good property. All rooms are facing Dal Lake. Most rooms in the ground floor has a small garden and those on first floor have a balcony with Dal Lake view. When you wake up in the morning it is like you are in heaven. Must visit here

Taj has never failed in proving its legacy. The view, the room, the staff, and the food everything is just top-notch. We had a memorable stay and definitely, we are going to visit again at this beautiful property. Thanks for great hospitality 💫

Surrounded by Dal lake this property gives you a sense of serenity and peace. Especially when you wake up in the morning. Good food especially the Chinese. They have apple orchard in the property which gives a great sense of localness… Overall my family enjoyed it. Look forward to stay again…👌👌

The hotel is very good but not up to the mark of the taj brand. Definitely not a 5-star stay. Only check-in and check-out staff seem to be very good, but another staff for day-to-day operations is not great. The view is pretty heavenly, but room quality is 4-star standards only. The restaurant is decent only. Only prices are 5 stars, but the services definitely are not. This hotel is definitely nothing compared to taj Shimla which scores a 5-star rating in every aspect.

Decent place with genuine aesthetics All services are customised 24/7 staff available Nice view Pre-booking available (preferable) Includes halls,separate bedroomas well as suites, attached washroom as well as public ones, terrace on 2 floors. Food is genuine but can be improved. I'll say a recommended place

The prettiest Hotel in Srinagar for sure. Almost a resort you can say. The service was excellent. Size of the rooms and bathrooms was massive. The rajma at the the infinity restaurant is particularly exceptional. Dahi Kebab were pretty good too. Great outdoor areas to sit to enjoy the weather. Definitely pick this hotel if you are staying in Srinagar for work or holiday. Everything seems brand new or well-maintained. Plenty of amenities in the rooms as well.

An absolute fantastic experience! Would recommend visiting during summer for breathtaking views while winters only have fog to offer. Expect very friendly and helpful staff with a first class service. Great Spa facilities. Ask for Rajveer (if he’s still there) at the spa for a superb massage experience.

We came here for our anniversary and I must say terrible experience. Please avoid this place. It’s horrible. No hot water, heater doesn’t work. Horrible. Please stay away from this property. I can say it’s the worst property. Worst front desk office.Property is under renovation. Did not expect this from them. Also to add the food was also pathetic. We received mutton sheekh it was so hard that we got to know from the waiters that they just cook the cold stored sheekh pieces. I am having worst time with these people here with Taj. Horrible experience. I totally deny that they are 5 star. Comparatively stayed 4 nights with Lalit. Top notch service from them. Very well maintained palace property. Please stay at Lalit. Worth every penny. We stayed in premium indulgence room. Finally being an epicure member. I will no go ahead buying any more memberships.

Very Good property. All rooms are facing Dal Lake. Most rooms in the ground floor has a small garden and those on first floor have a balcony with Dal Lake view. When you wake up in the morning it is like you are in heaven. Must visit here

Surrounded by Dal lake this property gives you a sense of serenity and peace. Especially when you wake up in the morning. Good food especially the Chinese. They have apple orchard in the property which gives a great sense of localness… Overall experience was too good.

Hello You good souls out there. This place is Heaven.I Just loved the stay here and facilities out here. This was such an amazing and Fabulous vacation. Can't describe in words.but yeah to have a Chilled Vacation with Friends and Families Please do Visit here.

Amazing place with an awesome staff. This brand never fails when it comes to service quality and customer service. View of the Dal Lake is breathtaking. Rooms are spacious and well maintained. Yummy food with a huge list to choose from. The only issue was the noises from the renovation work that was in progress. Mr. Burhan and Mr. Suhail were outstanding. Look forward to staying with Vivanta again.

When you wake up in the morning, you have a lovely view of Dal lake from your room. That's the USP of this property. Certainly one of the best Taj properties in the country.

It's a great 5 star property. Very expensive...rooms start with 30000 and above per night . The dinner buffet is 3000 plus taxes. Adequate parking is available, the swimming pool is awesome, the rooms are good, and the location is unbeatable. If you have the money, nothing to beat

The best 5 star hotel experience we had, we stayed there for 2 days that is 21st-22nd the room 1255 given to us was great, there a girl in the reception who I would like to give special thanks for her hospitality, Saba was her name and this is to thank you for enormous level of hospitality and greetings you showed to us during our stay. Apart from the great food and luxurious amenities provided staff of the hotels are really great from time of welcoming us to the time of bidding farewell. Thanks you for the amazing experience

The best view in Srinagar. The best maintained hotel property. No need to visit the other famous gardens. This property itself is the best thing in today's Srinagar. The only reason for taking off a star from the highest is, this Taj's breakfast buffet did not stand up to the real Taj standard that one is used to.

An absolute terrible experience. We were staying at the Mascot Houseboat in Nigeen Lake and we drove 45 mins away to enjoy a nice dinner at the Taj and were awfully disappointed. We went to Jade Dragon and it claims to be a Chinese restaurant but has no tofu nor Chinese tea to offer. We ordered three things all of which were bad - especially the dumplings! They were more like momos. We were so unhappy that we shifted to Infinity Restaurant next door thinking the multi-cuisine would be better. But again, the ambience was like a food market / dormitory with kids running around and very untidy (floors / chairs / tables). We only ordered one item, paneer tikka to see if this place was any better, but alas it was awful. The paneer was so hard and had no taste. We were so fed up from the entire experience that we left. The food that we ate at the Chinese restaurant gave us food poisoning - we threw up the whole night. This is not what you expect from a Taj property. One should go here with caution! They have big gaps to fill.

The room ambiance has noticeably aged over time, with the wooden floor becoming a rather slippery and accident-prone surface. The bath towels, though old, are diligently maintained and clean. The hotel's sole buggy to serve its expansive property led to extended waits, especially for elderly guests like my parents, as the other buggy was out of commission. Given the hotel's stature, one might reasonably expect a more robust backup system. Speaking of service, the majority of the staff excelled in providing authentic Kashmiri hospitality and displayed unwavering politeness. However, there was one exception: Mr. Nayeem, who demonstrated a regrettable blend of rudeness, boorishness, and incompetence. 1. Moatasim, the true virtuoso of service. He made himself a veritable genie, ready to grant wishes for even the tiniest of concerns. 2. Haneef, the buggy driver, who, compared to the rest, was merely good. A solid B in the grand scheme of things. 3. Ishfaque at the restaurant was a revelation. He wasn't just good; he was beyond expectations. He put on a performance that left us in awe, going above and beyond to ensure our satisfaction. 4. Ather at the front office was, well, adequate. He might not have written home about his service, but he didn't send any complaints either. 5. Mudassir was a rather frosty character, seemingly caught in a perpetual state of constipation. He made the Ice Age look positively tropical. 6. Nayeem, the dark cloud in the otherwise sunny service sky. He wouldn't pass muster in a Taj quality check and might just be more suited for early retirement. 7. Basit, the cooperative comrade during the meeting. Our thanks to him for being the bright spot in an otherwise cloudy day. 8. Aamir at the restaurant was good. 9. As for Suraj (or whatever his name might be), he had us in stitches with his question about our room number when we requested water. A classic case of misplaced priorities, perhaps? 10. Aslam was warm, affectionate and ensured that whatever little requests we had, he attended them very sincerely. Thanks again Aslam. Taj might want to consider hosting a "Service Boot Camp" for their restaurant staff, as the hospitality industry seems to have taken on a whole new level of finesse, leaving Taj Vivanta Dal Lake behind. It appears that Taj would benefit from enhanced training for their restaurant staff, especially in comparison to the elevated standards observed throughout the broader hotel industry. Trident Mumbai, for instance, excelled in restaurant service. In sum, Taj Vivanta Dal Lake distinguishes itself primarily through its splendid location. Stripped of its scenic surroundings, it stands as a fairly typical establishment in the hospitality industry. PS: During out entire stay, we don't know why there was no buffet arranged for dinner and lunch. Not really expected after paying such high tariffs.

It has been a great staying at Vivanta Dal View. The location is simply best, rooms are net and clean view is fabulous.Staff behaviour towards the guest is cordial, and polite. I would like to give my heartfelt thanks to Mis Payel, Mr. Alamgir, Mr. Aamir and Mr. Lokesh. My best wishes for all of You.

Great View and hill side. Pretty Garden with lovely place for kids. Kidzone available. My Family Enjoyed the most. friendly and caring Staff. Yummy food served. Evening with bonfire just made it perfect for us.

Amazing Property! We were suppose to stay at this for property for only two days but due to heavy snowfall, we got stuck and decided to cancel all our other bookings and stay at the same property for our entire trip. All the staff at this hotel were very helpful, friendly and highly knowledgeable for the local markets and places to see around. This Hotel property got amazing view from all around the property. Its on the top of the hill where one side you get a scenic view of Dal Lake and on the other side a beautiful view of from Snowy-Mountains. I ensure that guests can spend half a day or full taking photos around the property. - Wide range of breakfast and dinner menu and the quality of food was excellent. - Any travellers planning to stay there, must try their Walnut Pie cake. Its fabulous!! - Magnificent view of Dal Lake from the swimming pool and breakfast area. - Best quality of rooms in entire Srinagar. Highly recommend this property to any travellers looking for an accommodation in Srinagar.

Definitely one of the best experiences you'll have, possibly the best Taj property in India. Our villa was overlooking the lake and was perfectly comfortable with the central heat, as in typical Taj fashion, the rooms were decked with every amenities with the highest standards. Room service was incredibly quick and helpful with a smile on their face. Dinner is possibly one of the best experiences - they offer all variety and options and will go over and above to make sure your experience is a good one. Most definitely a 10/10 Must visit property.

Be prepared to find large spiders in your room. It’s a long walk from the lobby to the rooms in the garden and the buggy is not easily available. The bathroom faucet splashes water all over the counter and mirror. It also drips constantly. The basin gets clogged up. Have to call housekeeping for these multiple issues. When I stayed there, work was being done on the boiler, so no hot water for 2 days. The tub is large, but no grab bar to step in or out, making it unsafe.

The scenic beauty that it delivers the visitors is why it's a must come to place in Srinagar. However wouldn't say that they live upto the standards of the Taj Chain in terms of customer service. Felt more like a checklist that should be met when you come face to face. The prawn we had today didn't feel fresh, but that doesn't apply to all the other dishes in general.

Previous review somehow got deleted. The absolute best views in town. My pics don't even can get 1% of the beauty. As is Kashmir is breathtakingly beautiful and Vivanta adds the perfect location to soak in this mesmerizing view. Blessed to have visited.

We were visiting Srinagar after a long break of 20 years. And could not have chosen a better place to reconnect with the city. Right from the warm welcome, to the check in, to the f&b, to the rooms, to the overall service - we found the experience to be top quality. But the cherry was on the cake was the Dal view - just outstanding! Would strongly recommend to those visiting Srinagar

One of the best view of Dal Lake. The location of the hotel is absolutely gorgeous with warm and friendly service. Definitely would highly recommend. The food quality is amazing and services as well. The the staff was very humble. WE enjoy very good food and hospitality here.

Fantastic place while in Srinagar! Absolutely top of the line. Jitendra Chand - GM has managed it superbly with his awesome team-work! Don't forget your carry your photography tools along with camera if you visit there. Breathtaking scenery of hills on one side and magnificent Dal on the other side covering beautiful Tulip 🌷 garden in between. Though the trip was a brief one but enjoyed every bit of the serene environment! Will visit again for sure!

One of the best places to eat and hang out in Srinagar locality. You can see the whole city and adjacent areas from the restaurant itself. The place is great to eat and the staff is very courteous. The food is really good and the outside area of the restaurant is very scenic and not too crowded. This is a really good place for family dinners and celebrating birthdays and other occasions.Came to srinagar stayed at pahalgam had fun. THE WHOLE TRIP WAS FUN!!!!!

We stayed here for my birthday and IT WAS really amazing. Loved the hotel, loved the entirety vibe and the views of the mountains and the dal lake. The sunset was magical from the infinity pool. A must stay hotel if you are visiting. Srinagar.

Spacious room and bathroom Good view House keeping staff Mr. Ujjwal was really remarkable. He even organized warm water with flower petals & sea salt for foot soak. It was so relaxing and cozy with freezing temperature Breakfast really good. Need to improve a bit on main course

One of the best places to stay in Kashmir Valley! The view of the city at day and night is mesmerizing. Courteous staff willing to help us explore the cuisine. Being a Roman in Rome is something one should do here. Try out the Kashmiri dishes, their tea and bread. A short but memorable stay. Thanks Iqbal and Danish for making it special.

Very Good property. All rooms are facing Dal Lake. Most rooms in the ground floor has a small garden and those on first floor have a balcony with Dal Lake view. Taj group, known for their hospitality has matched the expectations. The property has a heated swimming pool and a Gym. They have very nice gardens for a walk. On a clear day, you can view snow clad mountains too.