Hotel Royal Batoo image

Hotel Royal Batoo

Restaurant β€’ Hotel

Warmly decorated rooms & suites with minibars in a refined hotel offering a restaurant & a terrace. People often mention hotel, good, staff, room, service, water, rooms, Room, time, dinner,


Address

Khayam Chowk, Dalgate Bridge, near Khyber Hospital, Srinagar, Jammu and Kashmir 190001

Website

www.hotelroyalbatoo.com

Contact

+91 194 247 4666

Price rating

$41/night

Rating on Google Maps

4.00 (1.7K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (26) good (21) staff (18) room (13) service (9) water (8) rooms (8) Room (7) time (7) dinner (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sandeep S. 2 years ago on Google
    Worthy for a 0 rating, since no other option i rated 1. following are the underlying reasons, a) Staffs are not welcoming and not with charming face. Attitude of staffs are of like, they are paying the room tariff for us and we are staying in the hotel at their courtesy. b) Worst restaurant services, drinking water is not purified and with chlorinated taste. Very expensive food menu for the quality of food they serve c) Washroom - Stinking, Toilet Closet - Old and with stains, No toilet paper. Room 0015 and 0016 d) Bed - Blankets are unclean and not timely washed Room 0015 and 0016 e) Drinking water bottle not provided in room Room 0015 and 0016 f) Heater not working (Room 0016) - we we raised the concern, the staff says "What else can we do ?", Next time who ever visit please bring a heater from outside. g) After all, the worst part is expecting tip from us for all of the above services A big no to this hotel for next time
    4 people found this review helpful πŸ‘

  • 5/5 HARDIK VIJAYKUMAR M. 4 months ago on Google β€’ 35 reviews
    The hotel is situated at the heart of Shrinagar. Tourist places are near by. Moreover, The staff members and service boys are so Co operative and behave politely always ready to help. The dinner facility is beyond the Imagination as buffet dinner is available. The dinner management staff is polite, generous and ready to help especially, Mr manzoor, Meer Lateef, Mudasir Khan and Irfan. Thank you very much for making our trip Joyous.

  • 4/5 Shilpa R. 1 year ago on Google
    I stayed there for two days 20th and 21st of September. Best thing about this hotel is the staff and the food...food was good and the staff of kitchen were happy to serve you the hot food on table. Rooms were ok and small. Lack of this hotel is that they give only one bottle mineral water per day. Very limited material for tea/coffee. Soaps were too small that I had to buy soap from outside. They don't give toothbrush kit but provided when I asked. You have to carry moisturizer and shampoo too...they don't provide. Lobby is very good. Wifi was best in galleries. A PLUS POINT: They allowed outside food and provide you milk for your kids as I said that the kitchen staff is too good
    2 people found this review helpful πŸ‘

  • 1/5 Vaibhav B. 1 year ago on Google
    I stayed in hotel from 19 May to 25 May 2022. Only good thing about the hotel is staff. They were courteous and helpful. Everything else is really bad. Food is not good at all. Rooms are average and old. Room s are not properly maintained. You can see the moss and water leakage in bathrooms. Even one of my toilets had drainage issues and they were not able to repair it. We had to use one of my other group members room. Surprisingly we also had a stray cat visiting our room. What's worst is wifi at the hotel never works. It's down most of the time and when it's working, it's too slow to be useful. Sometime if the large group comes, they reserve the relatively bigger dinning area for them leaving the other guest to be fit in a very small and bad dinning area.
    1 person found this review helpful πŸ‘

  • 3/5 Siddharth Y. 1 year ago on Google
    The room was alright nothing special. Everything in the room seemed old and very used. Which honestly was a turnoff for my group as the lobby looked and felt way better than their rooms. The only good thing was the food.
    1 person found this review helpful πŸ‘

  • 1/5 Suresh M. 2 years ago on Google
    The hotel was average. Unprofessional staff. Rooms are spacious but no basic amenities were provided. No water bottle, tea, coffee options were available inside the room. The taste of food was also average. There was lot of shortage of food items during buffet time, be it breakfast or dinner. O star from my side. Please check for other options before booking.
    1 person found this review helpful πŸ‘

  • 4/5 Snehal H. 3 months ago on Google β€’ 12 reviews New
    We stayed here in December’23.. room are spacious n clean .. bt bathroom are very small and little old.. food is very good. And staff is polite.central heating is really good..

  • 5/5 Anu H. 2 months ago on Google β€’ 10 reviews New
    We had an amazing stay at Hotel Royal Batoo in Kashmir. Despite visiting in peak winter, they provided an electric blanket and heater that quickly warmed up the entire room, making it very comfortable even in sub-zero temperatures. They also had 24x7 hot water service. The food was delicious, and overall, it was an awesome experience. A big thanks to the team for hosting us, and the staff was friendly too!

  • 5/5 Raushni B. 7 months ago on Google β€’ 6 reviews
    We stayed here for 3 nights. The rooms were well maintained and clean. The staff is friendly and very cooperative. Food was really tasty. Overall it was a great stay. Would highly recommend it.

  • 3/5 Vinod k. 1 year ago on Google
    Good location ,close to Dal lake. Near & Clean Spacious rooms. Lift was not working , we were in 4th floor so it was really uncomfortable. Restaurant is a mess, not at all organised & systematic. Not a single responsible dedicated person to address customers . Food is just ok, can be better .

  • 5/5 Swetha P. 1 year ago on Google
    I am at the hotel and like their cleanliness and food also tasted good. I searched for many hotels and finally settled with this hotel. Thank God it was good.

  • 5/5 praveena g. 1 year ago on Google
    We had the best services from Royal batoo. Special thanks to Altaab ji (restaurant staff). Food and beverage team and the housekeeping team helped us a lot while our son suffered due to high body temperature. Thanks for ur excellent service. Keep up our good work team. Regards, Giriprasad and family.

  • 4/5 Sarath P. 1 year ago on Google
    Good hotel with proper heating facilities especially in winter. Food could be better. Not a place with a great view or something but a good hotel with good facilities near to the city

  • 5/5 Mahdi K. 1 year ago on Google
    It's one of the best hotels that I have visited in Srinagar, delicious food , hardworking staff specially Mr. Mohammed Iqbal Khan , clean rooms and a nice atmosphere. I highly recommend this hotel.

  • 3/5 jagdish b. 1 year ago on Google
    Value for money Hotel. Food is good. Service by staff is good. Pleasant stay. Nice Expirence

  • 5/5 Mir M. 1 year ago on Google
    Approximately 700m from the Dal Lake and amidst a comparatively crowded place. You will be in a very quiet environment in your room though. Hotel is very nicely built with a shop.

  • 4/5 harmitsingh s. 1 year ago on Google
    Clean rooms, well behaved staff. Ample parking space. I had visited this hotel as part of package tour from Gujarat during peak dipawali holidays. Good family restaurant.

  • 3/5 Devendra M. 1 year ago on Google
    Located near dal lake. Off a busy road. Some construction is ongoing next door. Rooms are a let down. No airconditioner, but they provide a blower, on request. Bathrooms are ill maintained. Rooms do not have a view. Wifi strength is good in corridors, lobby and restaurant, poor within the rooms. Restaurant timings are just indicative, food may or may not be ready by then! Maybe, this was because it was off-season, and we were a big group. Food; however, is tasty, and served on your table. The meeting room is small, with a pillar in between. Food is also arranged at the back, disturbing the meeting. Staff is exemplary. They attend to you, and try their level-best to address your problems. Room service is quick.

  • 5/5 RITA R. 1 year ago on Google
    Excellent, i promise you wont be disappointed, best service , staff very helpfull , price negotiable Top , and please keep it up , Clean hotel , good food, breakfast and dinner

  • 3/5 Philip's e. 1 year ago on Google
    Its a 3* hotel. Basic amenities, average and comparatively better food. Service on demand. No AC, which is a little uncomfortable during day time.

  • 3/5 Twisha D. 1 year ago on Google
    I just visited srinagar. I stayed I this hotel for 2 days . Staff is very genuine helping. But rooms are too small and toilets too and toilets are not that cleaned and very smelly . Hotel wifi has every time down not working at all and if it has network it is very slow that we can't use otherwise hotel's outer architecture is very much good

  • 4/5 Archita S. 1 year ago on Google
    We had called room service for 2 bottles of mineral water but not given till 1 and half an hour and had called again. On reply they told it would be chargeable. We have astonished at their response and that was served then. Surprisingly they provided a bill of Rs150 of 3 bottles water instead of 2 bottles. This should not be happened in this type of hotel

  • 4/5 Shriram K. 2 years ago on Google
    A very average hotel. Room heating was adequate. While not luxurious, definitely nothing to be scoffed at either. Food was also average. While nothing worth recommending, the breakfast and dinner as part of the package is decent.

  • 5/5 S H. 2 years ago on Google
    Hotel Royal Batu, Srinagar, is an excellent hotel in terms of Quality of food, Cafeteria services and housekeeping. I stayed at the hotel for 4 nights and had my breakfast and dinner there. As I took my lunch in different hotels, I was able to match the quality of food, hygiene and services provided elsewhere with Royal Batu. Batu is a good choice for a comfortable and decent stay in Srinagar.

  • 4/5 Chandrakant Y. 2 years ago on Google
    Hotel Staff were help-full property is neat and clean. entrance of hotel is well designed. food and service are perfect I spent 2 days in the hotel and both days their was electricity interruption at morning time which I really don't expected, from such a good property.

  • 3/5 ankur s. 1 year ago on Google
    Rooms need to be upgraded a lot( very compact) Staff is too good.. Jain food available in room itself so that they don't have to share the table with other regular foods ( veg and non veg).. They are coming up with the new property near by hope too get better experience soon

  • 5/5 Shaheen K. 3 months ago on Google β€’ 1 review New
    "The hotel's culinary experience exceeded expectations with delectable dishes crafted by Chef Iqbal, showcasing both skill and creativity. The attentive staff further enhanced the dining pleasure, providing impeccable service throughout the stay.

  • 5/5 Bazila B. 3 months ago on Google β€’ 2 reviews New
    The food , service, rooms, ambiance everything is flawless as well as the staff its soo prompt kind and friendly I would highly recommend this hotel. Just go for it! Hopefully will book this hotel again for our next visit.


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