Hotel York image

Hotel York

Hotel

Modern accommodation with free parking & Wi-Fi, plus a casual restaurant & outdoor areas. People often mention hotel, good, stay, service, room, rooms, staff, Hotel, water, experience,


Address

Dalgate, New Khonakhan Rd, opposite Chinar Garden, Karapura, Rainawari, Srinagar, Jammu and Kashmir 190001

Website

www.hotelyorkkashmir.in

Contact

+91 194 247 2218

Price rating

$24/night

Rating on Google Maps

3.60 (676 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (39) good (22) stay (16) service (16) room (14) rooms (13) staff (13) Hotel (11) water (10) experience (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Ayana Mohan V. 1 year ago on Google
    Worst experience. Booked for a night stay in December, but had to shift to another hotel due to the pathetic room and service. We came here during extreme winter. Heating is not there. Electric blanket was not working and they told it will work after 10pm, we were not informed about it while booking. Also only the exterior of the hotel looks good. The rooms are very small and bathroom looks bad. Not as in the photos.
    7 people found this review helpful πŸ‘

  • 4/5 vaishali t. 5 months ago on Google
    I stayed here for 4 nights and would say that the staff is very cooperative, specially Mohammad Amin he was very nice and helpful throughout our trip. The food is really amazing, chef Danish really has cooking skills. Its a good place to stay!
    3 people found this review helpful πŸ‘

  • 1/5 rashmi p. 1 year ago on Google
    The owner of the hotel was very rude and staff are not at all cooperative. I and my mom reached the hotel around 12 in noon and about 15 minutes earlier I got a msg from MMT about the confirmation of booking and checking time at 12 noon. The owner of the hotel told me that check in time is 2:00 and if i can’t wait, I can cancel the booking and leave from here. I was travelling with my mother so I didn’t had any option to look for any other hotel at that moment. We got the check around 12:45-1:00 but the owner was very arrogant. The Manager of the hotel Mr Sharma, I requested him for a cab service to drop us to airport, he mocked me for travelling without any men. And staff was not at all cooperative, due to some issue, escalator was not working, I have to request them multiple time to help us in carrying the luggage to our room. The food was pathetic. It was unhygienic. The only good thing about hotel was the location and the garden view. Hotel rooms were also decent. But overall I had a pathetic experience as the hotel owner, management and staff were rude , arrogant and unwelcoming. They created inhospitable atmosphere for us.
    2 people found this review helpful πŸ‘

  • 5/5 Md I. 4 months ago on Google
    I spent 3 night here with my family and it was fabulous. The rooms were nice and clean. The staff is extremely courteous and went out of their way to make us feel comfortable. The central location makes it easy to travel to other parts of the city. A special mention to naveed and uzair who was extremely helpful to us during the breakfast. He quickly responded to all our requests with professional courtesy and a smile on the face.
    2 people found this review helpful πŸ‘

  • 1/5 Rishabh M. 1 year ago on Google
    Worst Hotel I ever stayed in my life. Totally waste of money. I have visited in march 1st week 2023. Such a useless hotel. NO Hot water. Even NO Food. I asked what's in the dinner they say do you have to eat here and seeing each other faces..They are racist and worst people ever. Pathetic. STAY AWAY from this hotel. You will get many other options.
    2 people found this review helpful πŸ‘

  • 3/5 Hyacinth J. 1 year ago on Google
    The rooms are fairly okay. Clean. But hot water is available only at 6am for a short while and if you need a hot shower later in the day you wont get it. There is no room service and food served in the dining area is not great. Location is good and has a lovely garden area which other hotels in Kashmir don't have.
    1 person found this review helpful πŸ‘

  • 5/5 Lisa B. 5 months ago on Google
    The stay at hotel york was pure bliss - everything at the hotel is top notch, starting with the extremely attentive service and housekeeping to the decor of the hotel - both the rooms and the common areas are extremely well done . In fact the service and decor here matches any five star chain you can think of . A word of praise for the food and restaurant staff , they are so welcoming and the food is so good that one ends up overeating each meal. The hotel is well located too, a bit away from the madness of the Dal lake but not too far either. Also there is ample parking space at the hotel which is a definite plus. The in house shop at the hotel, run by the owners has extremely good stuff. I cannot think of a more wonderful stay at a hotel in the recent past - s hotelahotel yorkour expectations. Go for it ! Thanks NAVEED ZAID AMIN UZAIR ❀️😍😘
    1 person found this review helpful πŸ‘

  • 5/5 Jochan T. 5 months ago on Google
    A classic place with a legacy Ample parking and a lovely High Quality Veg food and Good Service. The Hotel as such is very well maintained .There is Ample parking but always tight to get a spot, its Located in the Prime Locality near dal lake. This is my fourth visit and the food was consistent and tasted the same. Staff were very friendly and helpful. I can't wait to stay there and review their rooms. Specially the behaviour of some staff members like Naveed ,uzair ,Amin is fabulous 🀩😍🀩😍
    1 person found this review helpful πŸ‘

  • 5/5 shubham m. 11 months ago on Google
    Its really very good hotel to stay if you are visiting srinagar, Kashmir. The staff is really amazing and friendly. Uzair helped us with all the services at hotel with very polite attitude. Food and breakfast served was really healthy and tasty as well. Really appreciate the cook at the hotel. Dheeraj is also one of the best staff member at hotel who treated us as family member. Must recommend hotel
    1 person found this review helpful πŸ‘

  • 4/5 Shiva B. 10 months ago on Google
    The hotel is located near Dal Lake and is big and spacious. The rooms were large enough for a comfortable stay and service was good. It has an amazing garden of its own and the owner is quite friendly. Overall a very good stay
    1 person found this review helpful πŸ‘

  • 3/5 basu 1 year ago on Google
    Enjoyed staying: location is great, not far from a subway station and only 15 minutes ride from all the sights. There are lots of restaurants and shops nearby. Cheerful and welcoming atmosphere. Thanks for the hospitality. Thank you for finding the time to share the details of your recent visit. While we are delighted to learn that you found our spacious lobby to be remarkable and our guest service to be accommodating and friendly, it’s unfortunate that the same cannot be said about the other aspects of your time with us. We apologize for the unwanted noise and issues with the elevator. We will keep your feedback in mind moving forward as we further enhance our guests’ experience and satisfaction
    1 person found this review helpful πŸ‘

  • 5/5 Suchita Kamtekar IES Chandrakant Patkar M. 1 year ago on Google
    The rooms are quite big and spacious. Location is excellent as it’s just beside dal lake. Owner and manager are quite helpful and welcoming. Staff is excellent. Faisal served us great and was always ready to help. All the other staff were also great
    1 person found this review helpful πŸ‘

  • 3/5 Venkat C. 9 months ago on Google
    Location is good as there are number of restaurants near by and is close to Dal Lake ( Walking Distance). Rooms are of average size and the property is pretty old. Hot water is a big issue and is not avaiable 24x7. Parking space is available for 7-10 cars.The road leading is hotel is narrow and sometimes you will end up wasting 10-20 mins of your time just to reach main road (300 meters). It has 3 floors and has no lift available.Staff is good and well mannered.

  • 3/5 Harshita K. 1 year ago on Google
    We went Kashmir in the Last week of January. Room was good, in delux room hot blanket was provided. They don't provide kettel in delux room's but room service is awesome. Whenever we wanted hot water they provided. Also gyser is available foe hot bath. Food is amazing, go for breakfast,lunch and dinner booking. They serve very good and tasty food. Hotel location is in the merket. Exterior and back yard Garden is beautiful to enjoy snow and sun both. Hotel needs to work on cleaning part. Room's floor and bathrooms are not clean. That's the most sad part. Rajesh the manager is very friendly and helpful. For couples family the hotel is very safe and you will definitely enjoy your stay.

  • 1/5 Abhisek B. 1 year ago on Google
    I booked a room in hotel York through Goibo and I checking the hotel 23rd july. After entering the room was totally dustyy: and there is no welcome Toiletries . When I asked for the towl , they saw me a towel which was hanged in the backside of toilet door:The towel was soo sticy and it seems the towel was unwashed till from lot of days which goes against throughout COVID-19 Rules. In the lobby wifi password display for everyone: but after connecting mobile , no internet found . In room there is varies no of light points : but except one no light all the lights in not working. Hotel authority does not take any action. Out look of the hotel is very lookrative but inside of the room is totally opposite. Last of all : my One night experience in the hotel very horrible .

  • 3/5 kumarjit b. 10 months ago on Google
    Very good service nice location clean rooms also bathrooms management is good staff is friendly like mir hilal and uzair Though room condition is very poor, often you will meet with rat and cockroaches.. hot water only available in morning. I have got half bucket of hot water for my family after multiple request.

  • 2/5 Mohammed B. 1 year ago on Google
    I booked trough Make My Trip app the hotel is not bad but the service is worst. All room electric wiring is old and power goes off and some lights doesn't glow. Geyser was pathetic, when reported they say to turn on whole night and then again morning only one person could use hot water. The geyser was old and rusted. We paid three members price but water was a problem as it was winter. Also the location is pretty inside and is difficult to locate as it is inside a street. The room service was very very worst they didn't even pick our baggages. In a nutshell I'd say not at all recommended you may look for better hotels at centre of srinagar Or near Dal Lake.

  • 1/5 Sanjay A. 1 year ago on Google
    Very bed experience with this hotel. At morning we had to go at 5:00am .so we awoke at 4:00am. But there was no water in washrooms. We requested to open the water. But they said its time is 6:00am.so we could not be fresh and got fresh at airport. So I request to all Pl don't stay at this hotel . After visiting all the Kashmir. Very nice but last night. Mood off due to this hotel. All the kashmiri persons were good but this Hotel is.....

  • 5/5 Dhiraj T. 4 months ago on Google
    I would like to appreciate Hotel York for the outstanding hospitality provided during my recent stay at their establishment. From the moment we arrived, the attention to detail and warmth displayed by their staff significantly contributed to making our experience truly exceptional. The immaculate cleanliness and prompt service were commendable. It's evident that the team at Hotel York is not just committed to meeting expectations but exceeding them. The amenities and ambiance of the hotel further enhanced my overall comfort and enjoyment. In a world where exceptional service is a rarity, this establishment stands out as a beacon of excellence. I would really like to convey my gratitude to the entire team for their hard work and dedication especially. MR.Naveed and M.Amin I look forward to the opportunity to return and experience your hospitality once again. Thank you for making my stay not just pleasant but truly memorable.

  • 5/5 Shanid Z. 4 months ago on Google
    The hospitality of the management is top notch. They were very helpful during our 2 days stay at the hotel.There is enough parking space for the guests. The restaurant is well managed and clean.The manager at the restaurant,Amin was very friendly and helpful in explaining the places to visit and the best mode of transport to each site.

  • 5/5 Mushtaq T. 4 months ago on Google
    It has been the most satisfying and lovely experience. From rooms to staff to the food, it was excellent. Special thanks to M Amin F&B supervisor for the wonderful service during breakfast and dinner. Thank you so much and we highly recommend Hotal york to all those coming to this paradise on earth

  • 3/5 Ramolesh P. 5 months ago on Google
    Hotel York is situated at a good location. Close to Dal Lake and local market. Easy availability to shops and basic needs. The service of the rooms are average. However room had a great view of mountains and the ambience was good. Service was average. Current supply was going on and off. The taps in the washroom was not working for one of our rooms. We had taken 2 rooms. The second room had disrupting tap problem. The temperature and smell was good and we can sleep peacefully. If anyone wants a close proximity to Dal Lake and local market this hotel York is a good option to choose with reasonable rate. Mohd Amin and Irfan were the service boys. They were polite and gentle and ready to listen to the feedbacks. We actually had a great stay at Srinagar. Karims situated at walking distance. One can try wazwan thali easily from there.

  • 3/5 Vicky R. 1 year ago on Google
    Need renovation. As the hotel looks pretty good and decent from outside but it looks that old from inside. The bathroom door doesn't get closed. I have stayed there for 3nights and complained for my TV was not working. It did not get repaired even in 3 days of my stay. Amenities like towel, soap, etc were also not provided. Though the Hotel staffs were really very helpful and the food was also very very good. It has a nice little and beautiful garden. Location is near to Dal Lake. You can walk 8min to get to the Ghat. Or you will get an auto for Ghat no. 9 for just Rs.10 from the main road outside the hotel. It was nice stay but i have expected a little better.


Call +91 194 247 2218 Open on Google Maps

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