Hotel Royal Arabia image

Hotel Royal Arabia

Hotel

😠 This hotel is a nightmare to stay in. If you don't want to ruin your holiday and waste your hard earned money, skip this hotel at all costs. The basic needs of any tourists; clean rooms and good food are left unchecked. The staff is rude, unfriendly and not at all helpful. If you ask for any assista... People often mention hotel, good, staff, stay, service, rooms, room, clean, experience, helpful,


Address

Khayam Chowk, Dalgate Bridge, Srinagar, Jammu and Kashmir 190001

Website

www.hotelroyalarabia.com

Contact

+91 194 245 0090

Price rating

$43/night

Rating on Google Maps

4.00 (1.3K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (55) good (24) staff (23) stay (22) service (19) rooms (15) room (14) clean (11) experience (11) helpful (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 One Man's P. 1 year ago on Google
    This hotel is a nightmare to stay in. If you don't want to ruin your holiday and waste your hard earned money, skip this hotel at all costs. The basic needs of any tourists; clean rooms and good food are left unchecked. The staff is rude, unfriendly and not at all helpful. If you ask for any assistance, they act as if they are doing a huge favour on you. They do not make you feel welcomed, comfortable and at home at all. You will constantly feel like you are being held a hostage there.
    10 people found this review helpful πŸ‘

  • 1/5 Sagar S. 4 months ago on Google β€’ 17 reviews
    My recent stay here was a complete disaster. The bedsheets, pillows, and bathroom were shockingly dirty. The staff, from housekeeping to the dining hall, were rude and unaccommodating. This was hands down the worst hotel experience of my life. A definite no-go for cleanliness and hospitality

  • 5/5 Tohaqul I. 1 year ago on Google
    Hotel is excellent, never seen a great hotel like hotel royal Arabia .All staff is good and understanding.if u want to stay somewhere in Srinagar then hotel royal Arabia is one of the best hotel for tourist stay.Housekeeping and reception is good. Also Food is excellent and F&B boys are amazing.My Favourite person there was Mr. Nawab , he is a man with good heart and principles.😍😍😍
    5 people found this review helpful πŸ‘

  • 1/5 Sameer J. 1 year ago on Google
    Being a travel agent, I have been dealing with them for the last 3 months and 5 of my guests have stayed there. Every time, the experience gets worse than the previous one. This is probably the worst hotel in Kashmir. DO NOT go here if you want your travel experience to be amazing. They cannot cater to even your most basic needs like hygiene, food and cleanliness.
    4 people found this review helpful πŸ‘

  • 1/5 naga satish G. 1 year ago on Google
    Very bad hotel to stay 1.No hot water supply 24/7 .only 3 hrs in the morning and evening. Providing hot water is basic amenity. don't get hot water as they mentioned. 2. Flush is in bad State 3. No shampoo provided
    3 people found this review helpful πŸ‘

  • 5/5 bhat a. 1 year ago on Google
    Excellent service... Excellent food of thr hotel. Rooms were so clean and sanitized.... Everyone in the hotel were so nice and they behaved so good with us... I have never experienced this type of wonderful service ever in my life
    3 people found this review helpful πŸ‘

  • 2/5 Sai P. 2 years ago on Google
    Rooms are small and cramped, bathrooms are ok, Central heating does not work properly, no portable heater provided, breakfast was not great. Room entry is via a key and that also did not work hence had to call the staff to help (Room 220) Entry to this hotel is difficult as it is a very small lane, no major sign boards put up except one small board on the wall..which will get missed even if u drive a little fast
    2 people found this review helpful πŸ‘

  • 1/5 xyz x. 2 years ago on Google
    I recently stayed at this hotel. Room was OK but bathroom was smelling. TV remote was not working. There is no handwash in Bathroom There is no doormate near bathroom Above are the small issues which can be ignored. But Most important, hot water issues. Some times hot water was coming properly,sometimes it stopped coming at all. They did not care for timing for breakfast and dinner.On the first night we got dinner at 9 pm waiting for other group to finish the dinner. They gave priority to that big group for dinner as if like we were staying there for free. On first night dinner was ok . Second night dinner was horrible and we couldnt eat anything properly. Same goes with breakfast,they gave priority to people who came with group. So instead of 8 ,we used to have breakfast at 8.30. They dont care if you are getting late for your tour of the day. No labels on veg and non veg food ,on the food counter. We have to ask them which is veg food from here. Very less staff compared to these many people staying there. If you go to dining area,you have to fight for eating one roti even,as other people were jumping on the food as soon as it arrived in dining area. Nobody from staff was there to handle this chaos. In short,I wasted my money staying here in so called 3 star hotel.
    2 people found this review helpful πŸ‘

  • 4/5 Rishabh K. 1 year ago on Google
    Pro - The staff is polite and helpful. Rooms are neat and clean. Washrooms are great. AC is centralised and its great to live in the room. Food is decent in the buffet. Cons. - Quality of services can be improved. Some switches were broken. We wanted 2 room on the same floor but got rooms on different rooms. Overall it was a good hotel, it may be for you if you plan on staying for couple of days.
    2 people found this review helpful πŸ‘

  • 4/5 sandeep k. 1 year ago on Google
    We stayed there for 3 nights, breakfast and dinner was so great and restro staff and chef was so polite and friendly special kudos to Anzar shah, Abbas, Nadeem. he made our stay so smooth and cooked the food we liked especially he suprises us with the South Indian sambar on our request The staff is polite and helpful. Rooms are neat and clean. Washrooms are great. AC is centralised and it’s great to live in the room. Food is decent in the buffet. Quality of services can be improved. Some switches were broken. We wanted 2 room on the same floor but got rooms on different rooms. Overall it was a good hotel, Restro was a great experience
    2 people found this review helpful πŸ‘

  • 3/5 Mohammed T. 2 months ago on Google β€’ 7 reviews New
    The hotel doesn't have a central heater working all the time. Hot water comes only 2 times a day 7am-10am & 7pm-10pm. Central Heater works after 7pm and they close it by 1am. Food is average but the staff are very polite. Food 3/5 Rooms 4/5 Amenities 2.5/5 Food 2.5/5

  • 5/5 Shrey V. 3 months ago on Google β€’ 5 reviews New
    This is a must visit hotel, all the staff are very corporative and polite. The heating for all the rooms are also been take care very well. The cleaning and bedding is very well maintained. The security and policy of the hotel are very safe and strong. The main person with the best understanding and service is β€˜Nawab’ please contact him whenever you visit.

  • 1/5 Budhi Prakash S. 1 year ago on Google
    No room service even after call for service there is no response. Really very ned exprience. Staff not cooperative. Brakfast included but no use very limited option for breakfast with heavy charges. This hotel is a nightmare to stay in. If you don't want to ruin your holiday and waste your hard earned money, skip this hotel at all costs. The basic needs of any tourists; clean rooms and good food are left unchecked. The staff is rude, unfriendly and not at all helpful. If you ask for any assistance, they act as if they are doing a huge favour on you. They do not make you feel welcomed, comfortable and at home at all. You will constantly feel like you are being held a hostage there.
    1 person found this review helpful πŸ‘

  • 1/5 ketul p. 9 months ago on Google
    The whole staff including manager All are lazy The food was very very very bad there is no taste and nothing unmaintained food and service. In other hotels we will have not to remind house keepers staff for room cleaning if once we said them so it was their responsibility to clean room Upto we checked checked out and in this hotel once I told them and very next day I forgot to told them about room cleaning so the room hadn’t cleaned inshort service is extremely bad
    1 person found this review helpful πŸ‘

  • 5/5 papiya s. 1 year ago on Google
    Best experience in Kashmir. Behaviour of all staff is so good. Food is very tasty and healthy. One very good shopping outlet is also available inside this hotel…Without thinking twice just go for it. Enjoy your Kashmir trip…
    1 person found this review helpful πŸ‘

  • 4/5 Subramanya Nagesh P. 10 months ago on Google
    Hotel is located in Khayam road of Srinagar. Has all the basic amenities. Main advantage is Srinagar airport is about 12 kms from this hotel. Staff are professional and soft spoken. Room service, Hot water and vegetarian food are available. Average quality hotel .
    1 person found this review helpful πŸ‘

  • 4/5 Arijit S. 1 year ago on Google
    Overall Experience was good. Staffs were very co-operative and in Food there were good varieties available. One thing to note that Hot Water will be available in Morning 7-10 AM and in Evening 7-10 PM. Hospital is very near.
    1 person found this review helpful πŸ‘

  • 5/5 saswati b. 2 months ago on Google β€’ 3 reviews New
    It was a very nice hotel and food was extremely tasty and amazing. The hospitality provided by the hotel was first class. Will definitely recommend it to more tourists who will visit Srinagar.

  • 1/5 bhaumik p. 1 year ago on Google
    Rooms are small and cramped with bad smelling. Central AC does not work properly, television is not provided in Room 401. Chairs provided in damaged condition. this hotel is difficult as it is a very small lane, no major sign boards put up except one small board on the wall..which will get missed even if u drive a little fast

  • 5/5 Vinothini A. 1 year ago on Google
    Good property. Located in the mid of non veg market. Walkable distance to dal lake. We stayed for 2 nights in end of december. Centralised heating was not sufficient but they provided small heater on request. Room has electric blanket and kettle. Water heater has timing which was manageable. Bf provided was average, could be improved.

  • 5/5 Monica P. 11 months ago on Google
    The hotel is very well maintained, rooms are clean, have bed heater and room heater as well. Most importantly the staffs are very well mannered and ready to listen to the complaint. Food is delicious and they have variety in food..as I had complimentary breakfast and dinner, it was buffet and everyday they change the menu and as you get several choices starting from bread butter, bread jam, milk, cornflakes, puri, sabji, upma you won't find any difficulty with the food. Hotel is nearby the market place so if you want to buy anything from nearby, you can.

  • 3/5 Prof. Jibu T. 9 months ago on Google
    Just a hotel during vacation trips. Not a great choice. Rooms need better upkeep. Though the front office staff is friendly, there are limitations. It's not as u see in the Google images. We had insect bites, and noticed crawling ones in the room. Bathrooms are average. Needs lot of maintenance. The food menu is repeated. So for a longer stay, explore better food options. Break fast if Ok type. Location is well, but city traffic makes, entry of bigger vehicles difficult. Near by an Hospital

  • 2/5 Sameer P. 9 months ago on Google
    We had a group of 49 people at this hotel recently. Mr. Irfan & the reception lady were very polite and helpful. They were doing their best for our group. The manager who was above them was very unprofessional. We paid thousands of rupees for DJ night and the manager forced us to keep volume low because others were getting disturbed. I was very disappointed. They should have not charged or should have informed earlier that high sound is not permitted. The rooms are very small. The food is not at all fresh. Especially the chicken. It was hard to chew. The food quality & room space was bad. I will never recommend this hotel for your stay. Just to add - They have an in-house clothing shop. The owner is very rude. He doesn't stay on his words. For his dignity, I am not exposing the deal. But avoid shopping at his shop which is inside the hotel. He speaks sweet but after the payment, he shows his true colors. The hotel should remove his shop for better customer service.

  • 5/5 swetha k. 1 year ago on Google
    Firstly, had a great stay at hotel with heaters and bed warmers!! Secondly the F & B Staff was amazing in the context of their hospitality and taste of food!! Very comfortable and lovely stay in this freezing cold weather

  • 5/5 Daniel Kwame Anim J. 1 year ago on Google
    The hotel is very cool. The room is nice, washrooms are good too and the heating doesn’t make you feel the cold at all. I recommend this hotel to guest coming to Srinagar. Nawab is the best manager

  • 4/5 Arun B. 1 year ago on Google
    I stayed with family for duration of 6 days from 27th December22 to 2 Jan23. We had opted for breakfast while booking. The hotel is neat and clean. Staffs are very polite and helpful. You will find the well behaved people in whole of Sri Nagar. Only negative point was the quality of food and breakfast at hotel. It's not worth at all. I read all positive reviews about good food. That is actually misleading. Stay at hotel but eat from outside nearby places. The Non Veg food is mostly served and have lots of options. For vegetarian food, it will be an struggle. Cost wise the hotel is on higher side. Overall good experience at hotel. In Srinagar you will never be cheated by local people. They respect the travellers. Rating: 3.5/5

  • 5/5 Gurminder D. 1 year ago on Google
    They have buffet system for Breakfast & Dinner. Food is good. Beverage is good also. I've been in many restaurants here. The facilities for winter are very good here. Room heater + electric blanket.

  • 5/5 Ashi K. 1 year ago on Google
    This hotel is amazing in respect to Service, quality of food and Staff. They have 5 star property service I would suggest you book your stay with them for best ever experience in Kashmir. FOOD is the best ever we had it here i must say Mr. Anzar manages everything well and the other staff Abaas, M. Shafi, Nadeem did best job to maintain the food place i am thankful to them for making our stay this must comfortable and pleasant.

  • 4/5 Muhammed N. 1 year ago on Google
    Good and Safe place to stay at Kashmir. With politeness of staff in service gave us happiness in our stay. Good housekeeping, nice ambience. Recommend!

  • 4/5 Shaikh G. 1 year ago on Google
    Hey good looking and old decorated residential hotel with restaurant. This hotel is situated behind the car medical institute at Srinagar, Jammu and Kashmir, India. Here a buffet is available. Smart water service room heater etc. Also available. When is

  • 5/5 Aijaz wani W. 1 year ago on Google
    Hotel staff and ambience were good. Quality of the food is really tasty & the facility was awesome Room were clean & maintain hygiene And AC is properly working which was the best part. Overall service provided by them was the excellent.

  • 1/5 Sameer J. 1 year ago on Google
    Located in a lane full of butcher shops, the rooms have no view other than that of construction sites. When we visited this hotel, our requirements were quite simple. Good food and clean rooms. The food was so limited that half the guests returned to their rooms empty stomach. When confronted the workers, they bluntly said "itna hi khan banate hai hum roj" The bedsheets were dirty, the cupboard in the rooms were covered in dust and no towels were provided. Despite all this, they claim themselves to be a 3-star hotel but their service isn't even worth a 1-star hotel.

  • 1/5 AMIT K. 1 month ago on Google β€’ 2 reviews New
    This hotel is taking good review from someone by giving some money. Not every review is true. I am giving low rating because someone asked me to give 5 star review for this hotel and in return they pay me little amount
    1 person found this review helpful πŸ‘

  • 5/5 Afiya P. 2 months ago on Google β€’ 1 review New
    Hotel Royal Arabia offers exceptional service with a highly helpful and friendly staff. The welcome drink that was served was so good that i actually ordered it everyday till my stay in the hotel. Overall, a positive and enjoyable experience.
    1 person found this review helpful πŸ‘

  • 5/5 Sinan M. 3 months ago on Google β€’ 1 review New
    Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay. We are truly grateful for the wonderful things you have said about the hotel. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward.food was very good and receptionist boys are very polite and helpful.

  • 5/5 Mia L. 2 months ago on Google β€’ 1 review New
    Nice ambience, with a good view! would suggest everyone to check out this place if they love, peaceful environment! friendly and helpful staff!! had amazing experience!

  • 5/5 Satish S. 3 months ago on Google β€’ 1 review New
    Hotel Royal Arabia is one of the finest hotels in Srinagar city. Encompassing all services you need to comfort yourself. The Hotel is located in the heart of Srinagar city and from parking slot to inside the rooms its providing amazing experience. Their service is up on the time and their Reception guys are polite and supportive. Will recommend for everyone planning to stay in kashmir.

  • 5/5 Bhautik P. 3 months ago on Google β€’ 2 reviews New
    I recently had the pleasure of staying at this wonderful hotel and I cannot praise their service enough.from the moment I walked the doors,I was greeted with genuine smiles and a warm welcome.the staff went above and beyond to ensure my stay was comfortable and enjoyable. Every member of the team was knowledgeable and eager to assist with any inquires or requests I had.they were patient ,and always had a friendly demeanour .it truly felt like they were there to make my stay as pleasant as possible. The rooms was impeccable clean and well maintained,reflected the high standard of the hotel . it's clear that they prioritise their guests comfort and satisfaction I would wholeheartedly recommend Mr reyaz hotel staff to anyone seeking not only a comfortable stay,but also an experience marked by expetional service and genuine hospitality.reception two boys are very polite and helpful.and food was very delicious,I thank you head chef,I can't wait to return and enjoy their warm welcome once again.


Call +91 194 245 0090 Open on Google Maps

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