Shahenshah Palace image

Shahenshah Palace

Hotel

👍 The location was very good,food was awesome , I visited there with my friends and classmates for our farewell party. I am very satisfied with the services and arrangements provided by them.... It's a great place to do parties and enjoy with families and friends.Enjoyed the location, pool and food...... People often mention hotel, good, rooms, location, room, clean, experience, lake, stay, service,


Address

Boulevard Rd, Durgjan, Srinagar, Jammu and Kashmir 190001

Contact

+91 194 250 0762

Rating on Google Maps

3.70 (314 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (27) good (20) rooms (18) location (12) room (12) clean (12) experience (10) lake (9) stay (8) service (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Saroosh D. 10 months ago on Google • 44 reviews
    The location was very good,food was awesome , I visited there with my friends and classmates for our farewell party. I am very satisfied with the services and arrangements provided by them.... It's a great place to do parties and enjoy with families and friends.Enjoyed the location, pool and food.....bt there was also an issue that the music system they provide us was inferior and because of that issue we have to brought our own music system..but definitely recommended to others...
    6 people found this review helpful 👍

  • 4/5 Tapas B. 8 months ago on Google • 202 reviews
    Shahenshah Palace Hotel is situated on the Boulevard Road and just the other side of the Dal Lake. It can be a good choice for travellers visiting Srinagar to stay here as you can enjoy the view of the Dal Lake whenever you like to. You can get auto rickshaw and Toto to go to the market and other places too. The room they provided us on the 1st floor and the room was large and specious with a clean washroom. There have a good staircase and lift to go to the room. There are more than one large, traditionally decorated dining halls. There are restaurant too. But we went there with a group, so we have not tasted the food served by them. Overall our experience of staying here was good in this ethnic and traditionally decorated hotel.
    1 person found this review helpful 👍

  • 4/5 SARBENDRA NATH B. 10 months ago on Google • 53 reviews
    Shahenshah Palace Hotel, situated by Dal lake, can be a good choice for travellers visiting Srinagar. Stay is clean, beautiful and affordable. One can try traditional kashmiri cuisine here in the restaurant. The customer service is a challenge although for this ethnic and traditionally decorated hotel but overall it's a good stay.
    1 person found this review helpful 👍

  • 1/5 Arnab H. 11 months ago on Google • 12 reviews
    The hotel is a scam. We had booked standard lake view rooms via MMT, but in reality they gave small cottage rooms in hotel backyards. They were also denying check in initially although we had booked this hotel 2 months prior. The receptionist Mr Shahzad is ill mannered too and did not bother to listen to our issues. Never fall in trap of booking this hotel only by its location.
    1 person found this review helpful 👍

  • 5/5 Car Accessories E. 3 years ago on Google
    Nice Hotel. Good behaviour Staff. Opposite Dal Lake.. Nice Location. Cooperative by Nature all the staff. Five Star Rating from my side.
    1 person found this review helpful 👍

  • 4/5 Dolly M. 3 months ago on Google • 31 reviews New
    Room service is not performing its responsibilities properly, additionally, the television in the room is also not working

  • 2/5 vijay p. 9 months ago on Google • 19 reviews
    Room is not clean.smelly washroom. Breakfast not recommended as they have no any choice n poor test. Don't west your money by looking there location n photos.

  • 3/5 Yogesh S. 3 months ago on Google • 17 reviews New
    Location is near daal lake, property is big ,but poorly maintained Food

  • 1/5 Kiran K. 11 months ago on Google • 11 reviews
    The hotel is not as per the expectations. Location wise fine but service level is zero. Please don’t go by name of the hotel. As per my experience, its not worth at all. Rooms are small and very less light in the room. There are no games for kids to play. Food quality is not good and very expensive as well. There are lot of outlets outside hotel so I would recommend to eat there.

  • 3/5 Dr. Swarnali N. 1 year ago on Google
    Pros - The place is beautiful just beside the dal lake. We got it at a much cheaper rate. Cons - The service is very poor. You even have to fill your own drinking water bottles from a faraway filters.

  • 4/5 Ruab M. 10 months ago on Google
    shhansha palace is really nice place to stay when u visit shrinagar, amazing location and so much spacious well maintained garden and beautiful atmosphere.we enjoyed our stay at this hotel with Aman tours best experience ever

  • 5/5 Hussain K. 11 months ago on Google
    Family friendly,Superb location, very good, helpful and supportive staff, nice, neat ,clean and spacious rooms, reasonable rates, we have been here for vacation with family by Aman tours. Very satisfied and enjoyed very much.

  • 1/5 Mitesh G. 1 year ago on Google
    Very horrible experience. They didn't serve drinking water in room, Hot water facility available in room only between 7 am to 10 am in winter. Telephone didn't work in room.

  • 1/5 Pawan S. 1 year ago on Google
    Location and hotel is very good but the behaviour of hotel staff specially the person on reception was very very rude he argued with us in a very angry way that we cancelled our booking and go to other hotel he was so arrogant specially in terms of caste that we are not calling you came to our hotel we didn't send you any invitation so it's a request don't go that hotel shameful behaviour

  • 1/5 shiv g. 1 year ago on Google
    One of the best worst experience I ever had only the location of the hotel is best thats why we gone to that hotel but the behaviour of th staff specially at the reception was very very rude and annoyed shameless behaviour I bargain a little he is telling please go to other hotel we are not having rooms We were booking 4 rooms for 3 nights Hotel owner please change this hotel manager for th sake of humanity

  • 1/5 vishal s. 1 year ago on Google
    Location and hotel is very good but the behaviour of the staff specifically at reception is very very rude. He misbehaved and argued and even shouted by saying that now he will not be giving any rooms .. such bad behaviour in the hotel industry is shameful. I would not recommend anyone to come in this hotel.

  • 3/5 Leena K. 1 year ago on Google
    Hotel is good, but service is extremely slow. We booked family room. It was good and big but they provide extra bed on floor ( a Mattress) On exactly single bed or something like. Overall by location it's good. Even nobody came to take our luggage to room.

  • 3/5 Yashika j. 2 years ago on Google
    Though it has a good and accessible location, and wasn't expensive. They provided heating options. The Rooms and bathroom weren't clean.

  • 4/5 Akshay C. 2 years ago on Google
    The rooms were nice and clean. The staff was cooperative. The location is nice as its opp. to Dal Lake Hot water available Affordable rooms

  • 1/5 Ashish M. 2 years ago on Google
    This hotel rooms are very dirty and smelly... Prices are quite high, for non AC room the price is 2500 per day and for AC room the price is 4500... Rooms are not clean and the phone receivers are out of order. I would suggest not to touch the receivers otherwise you will get infected.. Windows have got deteriorated due to termite..if you want to fire your hard earned money, you can stay here.. I will upload pics shortly.

  • 3/5 Yamin A. 2 years ago on Google
    Lobby and gallery area is pretty aesthetic. But rooms aren't well to the standard.

  • 4/5 Waris K. 2 years ago on Google
    Decent place. Staff are rather lethargic. So so on amenities

  • 3/5 Chitrita B. 2 years ago on Google
    Not upto the mark..washroom is not so clean..direct hotel staffs are very slow.After saying for 3 to5times they send the bottle for water.

  • 2/5 Maj Mohsin K. 2 years ago on Google
    Very unfortunate that such a lovely property doesn't have a central heating system. Every second item in hotel is covered with dirt n dust. Seems owner is not interested in running the business seriously despite of it's amazing location.

  • 3/5 TSS 1 year ago on Google
    Great location, just opposite the Dal lake. Despite a lot of sprucing up, interiors need a lot to be done. Breakfast was hopeless. Waiters need to be trained. Parking space available.

  • 4/5 ANIMESH S. 1 year ago on Google
    Neat and clean rooms, splendid atmosphere.nicely maintained flower garden and park and lovely restaurant.

  • 5/5 Ahesanali S. 1 year ago on Google
    Awesome Location…walking distance from Dal lake. Awesome stay, good embianceand rooms are sanitized and clean.Best thing is big parking … now I will stay here only…It was a great experience, the hospitality was good in Shahenshah Hotel, food was amazing from Aman Tour group. Good Staff And Service, Specialy thanks to Aman Tour group for food is delicious and also thanks for Liyaqat bhai (Aman Tour Organizer)... I will also suggest for Aman Tour in Kashmir. Thank you Aman Tour Group and Shahenshah Hotel for our memorable days...

  • 3/5 Lalit S. 1 year ago on Google
    Rooms are good but service is very poor. Complementary breakfast has very limited choice. I saw a customer quarrelling for omlette in place of boiled egg but was refused without extra payment. Absolute non sense.

  • 4/5 Smile H. 1 year ago on Google
    Good experience.. Walking distance to dal lake. Wifi is available.complimemtary best..but service of restaurant is low. Tops is the name of restaurant inside.. Which is costly.. U will get one cup milk @100₹

  • 1/5 Jaikrishnan B. 1 year ago on Google
    Great property, pathetic management and poor service. AC not working, fans not working, tv not working. Not cleaned properly, even a coffee takes and hour to come. Reception guys trying to charge extra for the food items and when asked bill, they reduced to the original price.

  • 5/5 Mohsin Ali M. 1 year ago on Google
    Nice stay. neat and clean rooms. breakfast is good too. Overall experience is good as per the budget. Can be tried and tested neat and clean rooms.. Thanks for Aman Tour group.. Specially Thanks to Liyakat Bhai for food and over all experience... 👍🏻

  • 1/5 Piyali N. 11 months ago on Google • 2 reviews
    Booking this hotel is a nightmare. Service is extremely poor. The people in front desk is rude and they will provide small damp rooms in the backside even if you book lake view rooms well in advance. Does not have wifi and this hotel cheated us by giving small cottage rooms where as we had booked lake facing rooms from MMT.
    1 person found this review helpful 👍

  • 1/5 Saied M. 8 months ago on Google • 1 review
    One of the most worst experience ever, the water withinside the swimming pool was not filtered well along with that no care of hygiene took place.I could clearly see the dead flies and mostiquitoes inside the pool.Although the staff was very good but the Owner itself didn't had the manners to talk with the customers.


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