Hotel Brown Palace image

Hotel Brown Palace

Hotel

πŸ‘πŸ‘ I stay hear with my family Really good hotel Good location on main road It has huge garden..i like green atmosphere soo i like garden view room Its budjet friendly hotel Staff has good nature.. But in food has few options for veg food lover i am veg pure jain.so in food not have options.. Hotel view... People often mention good, hotel, stay, staff, rooms, lake, service, room, family, Aahil,


Address

Boulevard Road, next to Passport Office, Srinagar, Jammu and Kashmir 190001

Website

www.hotelbrownpalace.com

Contact

+91 194 250 0216

Price rating

$45/night

Rating on Google Maps

4.10 (272 reviews)

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Featured Reviews


Frequently mentioned in reviews: good (21) hotel (17) stay (16) staff (15) rooms (14) lake (13) service (13) room (10) family (9) Aahil (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 shah b. 7 months ago on Google
    I stay hear with my family Really good hotel Good location on main road It has huge garden..i like green atmosphere soo i like garden view room Its budjet friendly hotel Staff has good nature.. But in food has few options for veg food lover i am veg pure jain.so in food not have options.. Hotel view 10/10. Hotel budjet 10/10. Hotel staff nature 10/10 Hotel facilities 10/10 Ambience 10/10 Cleaness 10/10 MOST IMPORTANT IN SRINAGAR HITER & HOT WATER IS MAIN THING..THIS BOTH THEY GIVE. i am.from ahemadabad gujarat i am too much happy with this property..
    2 people found this review helpful πŸ‘

  • 5/5 Property expert c. 7 months ago on Google
    Nice hotel near dal lake. Specially their new building. We love their service. MR AAHIL who was taking care of room service is such a nice person & professional person. He never said no to anything we asked even middle of night by family. We love kashmir & people like aahil who represent it Hope to stay here soon again
    2 people found this review helpful πŸ‘

  • 5/5 Mukul 9 months ago on Google
    Hotel Brown Palace was indeed a really good experience for my family. The hotel is very easily accessible right next to dal Lake and has a beautiful view right in front with the mountain where you can relax peacefully. The staff are very professional kind and caring and the food is just amazing. The hotel provides hot water round the clock and is very beautifully designed with wood finish giving it a rich look. The rooms are spacious and quite clean and I had a good experience at this hotel overall. Would definitely recommend this hotel and the food was especially good.
    2 people found this review helpful πŸ‘

  • 4/5 Ayana M. 1 year ago on Google
    It has really spacious rooms with electric heating and electric blanket as well, it is very close to Dal lake. In the room we first got, geyser was not working, and we were immediately shifted to another room. Highly recommended.
    2 people found this review helpful πŸ‘

  • 5/5 Dewan Mehrab H. 1 year ago on Google
    Nice rooms with amazing staff, location is good as well as it's near to the airport and food is superb in their menu. Specifically complementary breakfast & dinner it’s made by Chef Riaz it’s very delicious. All the staff are very helpful. Room was very clean and view from windows it’s tremendous. Manager Hazim was too helpful for all way to roaming. And from restaurant service Imran and others are too fast to their service . All over experience with near dal lake it’s all are available in your hand. Hope so in summer will again roaming to there.
    1 person found this review helpful πŸ‘

  • 2/5 Xzerter 7 months ago on Google
    Rooms are big enough but the washroom's condition isn't that good.. and the service is terrible, u have to ask repeatedly for basic services.. Edit for the person who says that this review is fake: I did stay at the hotel in mid-late June but with my family and not with this name. And you should probably work on making your services better rather than accusing people on the internet!
    1 person found this review helpful πŸ‘

  • 5/5 Suma S. 9 months ago on Google
    My family stayed at Hotel Brown Palace and were very pleased with the stay. Great Location – right next to Dal lake. Lush green mountains in the backdrop. Spacious and clean rooms. Hot water available 24/7. My family enjoyed their buffet dinner the most. Delicious!! Mr. Naseer Dar, Manager of Brown Palace, was particularly helpful and ensured we had a pleasant stay. Looking forward to staying here again on our next visit.
    1 person found this review helpful πŸ‘

  • 4/5 kanu T. 6 months ago on Google
    Good hotel with big rooms . Bit old construction though. Staff is very good and friendly, 10 on 10 for them. Location is excellent just 200 meters from Dal lake. Surrounding is bit noisy.
    1 person found this review helpful πŸ‘

  • 4/5 Monimala G. 6 months ago on Google
    It was a nice stay with you. Actually i have given 4 star on an average because i believe there is always a scope of betterment but with my second thought i changed review about location and bettered it to 5 due to proximity of Dal lake and more because of the view of shankaracharya temple in the lush green back drop of big mountains. Thanks .
    1 person found this review helpful πŸ‘

  • 5/5 Ravi H. 1 year ago on Google
    It was the best place to stay in Srinagar.. Very good hospitality.. Food is simply amazing specially their different chicken gravies. Rooms are very spacious n big. View is also good. Exactly opp to Dal lake. All markets and food places are nearby too. Pls don't go on the negative reviews over here. My personal recommendation u will love this place.
    1 person found this review helpful πŸ‘

  • 5/5 rashika s. 1 year ago on Google
    Beautiful property next to Dal Lake. The whole staff, right from the GM to junior staff is so friendly and welcoming. We stayed there for 4 days and felt like home throughout our stay. Special thanks to Danish and Aahil for being so hospitable and nice. Will surely recommend to anyone traveling to Srinagar!
    1 person found this review helpful πŸ‘

  • 1/5 avigghn S. 1 year ago on Google
    The service was poor and realy weak πŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘ŽπŸ‘Ž rooms were very dirty it's not a good experience to stay in this hotel and the wiew is also not very good it is sought if a rent house
    1 person found this review helpful πŸ‘

  • 5/5 Simpy D. 1 year ago on Google
    Awesome location opposite dal lake.. best food quality.. best place.. wonderful garden area..Aahil Khan thank you for giving us so warm welcome and for taking care of us ❀️ we will plan to come again and surely stay again at the brown palace .....😍😍😍 The view from the hotel was so awesome thank you again Aahil khan

  • 5/5 Anam K. 2 years ago on Google
    Apart from the beautiful property with a lovely and huge garden, they have the most courteous and helpful staff. One of our friends got fractured while playing in their beautiful garden, their staff helped him in every possible way, shifted our room to ground floor, made him feel at ease, their manager also went to the hospital with us and stayed there throughout.

  • 3/5 salman H. 1 year ago on Google
    Worst food.The hotel is great, clean, tidy and has a great aura being at the bank of dal lake. But the restaurant is too costly and the food quality is worse. Same menu for breakfast and dinner is also medicore. Please upgrade your mess, it's doesn't go with the reputation of the hotel.

  • 2/5 Vijendra s. 1 year ago on Google
    We booked brown palace from Agoda. When reached realised all photos posted on Agoda are of some other property. The rooms were dingy, washroom was leaking and had a hole from the room above ( as these are wooden houses). The only saving grace is owner was very polite and food was homely(though expensive for that place). On top of it Agoda fully denied any responsibility. I won't recommend this hotel to any family .

  • 4/5 B S. 2 years ago on Google
    Hotel was good. Spacious rooms. Near to dal Lake. Restaurant Menu needs to be improved as same items served every day. Overall good service.

  • 1/5 Shantanu G. 7 months ago on Google
    The breakfast had very less options with only 2-3 options that too with low standard food cooked in bad quality oil. The staff is unresponsive and no request is entertained here. Also, we had booked deluxe room, but this 3 star hotel doesn't have AC in these rooms.

  • 3/5 Shridhar K. 2 years ago on Google
    Location is good just beside Dal lake, Good Garden, Nice view, few rooms are getting renovated. It seems to be one of the old hotels in Srinagar

  • 4/5 Paresh M. 1 year ago on Google
    Very courteous, helpful & smiling staff, convenient location, good vegetarian food, special thanks to Mr Sajid & Mr Hazim for extending all help for making one day itinerary to shikara to drop at airport

  • 4/5 Prakash S. 2 years ago on Google
    Well situated, in front of Dal lake ghat number 12. The premises include a well maintained garden, large spacious rooms, and ample parking space. The staff is very polite, and their response to call is quick. This was the best place of stay during our trip to Kashmir

  • 5/5 Ayeena Y. 1 year ago on Google
    Great place to stay if someone wants looking for a good accommodation in Srinagar it is the best place. Rooms are great, food is fabulous location is great opposite to dal lake. The staff of the hotel is great *****

  • 1/5 Jyoti K. 1 year ago on Google
    DO NOT BOOK THIS HOTEL. The pictures shown are not actual. Many reasons to not book this place. No heater in the rooms. Very bad service. Pathetic food. Stingy rooms And smelly bathrooms. Only one good thing - Opposite Dal lake.

  • 3/5 Abi S. 1 year ago on Google
    late post (we stayed during Diwali.. October..for five days) The manager and the staff were really genuine and kind..our food service was taken care by Aahil Khan, who was pleasing and impressive..and the food was delicious as well.. 5stars for the Food.. but the management must keep proper check on room maintenance..we had few problems with the room(water heater not working, water leaks from bulb holder, no kettles in room, etc) Overall, we were very happy with our stay(except for the rooms)..

  • 4/5 Chaitanya Y. 2 years ago on Google
    Food:5* Service:5* Rooms:2* Management:3* Not at all Suggested for Couples,The property is well maintained by garden and whatever the food also very great. But very low privacy for couples its only for friends and family,Seems its a very old property but they maintained very well and the hotel manager is cool and good. ***************NO ROOM HEATERS*********** Only the week point it is everything is cool and good.

  • 5/5 Rajkumar T. 1 year ago on Google
    Mr. Aahil Khan serves us in our entire stay and he gives outstanding service. Appreciated Thanks.!

  • 5/5 kajal s. 1 year ago on Google
    Excellent service n very co-operative staff, the service was really good I had a great stay there n that is all bcz of Aahil ( one of the staff members) thank u so much Aahil

  • 5/5 Ashik B. 1 year ago on Google
    It was the best, the food was awesome, the service stuffs were so welcoming & specially Mr. Junaid, Mr. Haroon, Mr. Aahil & Mr. Riaz was like family…. Enjoyed the stay to the fullest extent 😁😁😁😁😁


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